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Harry Singh (Security & Risk Management Stream)- Managing Technology Risk in The Banking World
This document discusses managing technology risk in the financial services industry. It notes that customers in the banking and financial markets sector face issues related to customer acquisition and loyalty, risk regulation and compliance, security, and operational effectiveness. It also outlines some of the major new and existing regulations that financial institutions must comply with, such as Dodd-Frank, Basel II/III, and various European Union directives. Finally, it promotes BT's services for helping companies address technology risk management challenges.
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Harry Singh (Security & Risk Management Stream)- Managing Technology Risk in The Banking World
- 1. Managing Technology Risk Harry Singh VP Global Banking & Financial Markets BT
- 2. © BT Groupplc Proprietary and Confidential 2
- 3. Customer Acquisition &Loyalty Risk Regulation & Compliance Security Globalisation Operational Effectiveness and Efficiency Customers tell us they face specific industry issues © British Telecommunications plc 3
- 4. Massive new regulations GLBA Act (US) KEY OTC Derivatives Reform (US) Bank Secrecy Act (US) RegNMS (US) Major New Existing New Volcker Rule (US) US Patriot Act SEC Consolidated Audit Trail Dodd-Frank Act (US) Sarbanes Oxley Act (US) SIFI’S BIS (Global) Basel II, III Capital BIS (Global) LEI (G20) EMIR OTC Derivatives (EU) MiFID I, II, III MiFIR (EU) Electronic Comm. FSA (UK) Solvency II (EU) CRD IV (EU) Single European Payments (EU) Directive on Payment Services (EU) European Consolidated Tape (EU) US GLOBAL & APAC EU FATCA (US) Market Structure Business Conduct Capital Adequacy White House Cyber Security (US) “The top 100 FI’s will spend $100 billion a year by 2012 on governance, risk and compliance frameworks “ Deloitte MAS TRM HKTR Mly FS Act
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- 6. The 80:20 rule Page 6
- 7. Reducing the riskon IT deployment
- 8. Page 8 AChanging Landscape
- 9. One common goal Page 9
- 10. Ruthless standardization &integration
- 11. © British Telecommunicationsplc 11 Business capability model
- 12. © British Telecommunicationsplc 12 Business capability model – identifying hot spots
- 13. Customer loyalty &retention
- 14. © British Telecommunicationsplc 14 Measuring customer satisfaction
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- 17. © British Telecommunicationsplc 17 Financial Markets Payments Retail Banking Insurance Come & talk to us - booth #14 & 15