HCL Nomad Web – Best Practices and Managing Multiuser Environments
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Webinar Recording: https://www.panagenda.com/webinars/hcl-nomad-web-best-practices-and-managing-multiuser-environments/ HCL Nomad Web is heralded as the next generation of the HCL Notes client, offering numerous advantages such as eliminating the need for packaging, distribution, and installation. Nomad Web client upgrades will be installed “automatically” in the background. This significantly reduces the administrative footprint compared to traditional HCL Notes clients. However, troubleshooting issues in Nomad Web present unique challenges compared to the Notes client. Join Christoph and Marc as they demonstrate how to simplify the troubleshooting process in HCL Nomad Web, ensuring a smoother and more efficient user experience. In this webinar, we will explore effective strategies for diagnosing and resolving common problems in HCL Nomad Web, including - Accessing the console - Locating and interpreting log files - Accessing the data folder within the browser’s cache (using OPFS) - Understand the difference between single- and multi-user scenarios - Utilizing Client Clocking
HCL Nomad Web – Best Practices and Managing Multiuser Environments
- 1. Upgrade Your Time HCL Nomad Web Best Practices and Managing Multiuser Environments April 29th, 2025
- 2. Christoph Adler Head of Solution Consulting [email protected] Host & Speaker Henning Kunz COO [email protected]
- 3. Before We Start All attendee lines are muted This is to prevent interruptions during the presentation. X The webinar is being recorded After the webinar, we will send you a mail to give access to the recording and presentation slides. Please submit questions via the Chat or Q&A panel Your questions will be addressed directly during the webinar or in the Q&A section after the presentation. Share your feedback with us Use the link provided at the end to let us know what we can do better.
- 4. Agenda ➢ HCL Nomad Web - Latest release ➢ Troubleshooting ➢ Locating (and interpreting) log files ➢ Accessing the console ➢ Accessing the data folder ➢ Bonus: Client Clocking (yes – on Nomad) ➢ Multi-user scenario(s) ➢ Q & A
- 5. Upgrade Your Time HCL Nomad Web - Latest release
- 6. • HCL Nomad for web browsers v.1.0.15 IF1 (March 21st, 2025) – see here – KB0119878 - Nomad server on Domino authentication uses the built-in method even though the Domino OIDC provider is configured – KB0119897 - Unable to login to Nomad server on Domino for some name formats if "Internet authentication" is set to "Fewer name variations with higher security" • HCL Nomad for web browsers v.1.0.15 (March 3rd, 2025) – see here – COM Helper – View Attachments – Sametime Integration – Designer in all Nomad languages – Restyle in all Nomad languages HCL Nomad Web - Latest release
- 7. • What is COM Helper? – Browser extension (Chrome only) – Helps Domino applications processing COM calls (Component Object Model) from agents and buttons to work with the local windows Filesystem and/or Applications (Word, Excel, etc.) – Since COM is only available on Windows, COM Helper has the same limitation HCL Nomad Web – COM Helper
- 8. Always stay on the latest release!
- 10. The browser changes (almost) everything
- 11. Locating (and interpreting) log files – Problem report npr = nomad problem report wasm = WebAssembly
- 12. Locating (and interpreting) log files – Problem report root – browser_console_*.txt data – log.nsf – notes.ini – TECHNICAL_SUPPORTconsole.log – TECHNICAL_SUPPORTdebug.txt * panagenda – actions.xml – log.xml – logs → last 5 days – tempconfig.xml – temp*.xml
- 13. But what if you want to directly touch / work with those files?
- 14. Accessing the console Hint: <ctrl> + <shift> + <i> doesn’t work in/with Nomad Web
- 15. OPFS = Origin Private File System Accessing the data folder – Step 1 Installing the OPFS Explorer
- 16. Accessing the data folder – Step 2
- 17. Upgrade Your Time DEMO OPFS Explorer
- 18. Troubleshooting COM Helper • Logging for the COM Helper is a bit more complicated – Create a new shortcut to launch Chrome and append --enable-logging --v=1 to the end of “Target”
- 19. Troubleshooting COM Helper • To additionally enable “verbose logging” – Create a file named debug (with no extension) in the install directory Hint: Verbose debugging can cause performance degradation with COM operations
- 20. Can Client Clocking help with Nomad Web?
- 21. • What is Client Clocking? – It logs NRPC traffic into a local log file – You can see all transactions between the client and the server – Especially for troubleshooting performance with Domino Applications, it’s very helpful • How to enable it? – Via notes.ini parameters (only use it for specific troubleshooting) CLIENT_CLOCK=1 DEBUG_OUTFILE=debug.txt HCL Nomad Web – Client Clocking
- 22. HCL Nomad Web – Client Clocking with MarvelClient
- 23. HCL Nomad Web – Client Clocking
- 24. NRPC Parser from OpenNTF
- 25. Notes Remote Procedure Calls Parser
- 26. What is the Nomad Web multi-user approach?
- 27. • One OS User Profile for each Nomad Web Instance – Recommended for most scenarios – User switch by changing the OS user profile • Dedicated Browser Profile for each Nomad Web Instance – One Browser for all Nomad Web instances but separated by browser profiles – User switch by changing the browser profile • Dedicated Browser for each Nomad Web Instance – One Browser for each Nomad Web user. Running the same OS user profile – User switch can be done by opening different browsers HCL Nomad Web – Multi-user approach
- 28. • Same Browser for multiple Nomad Web Instances – One Browser for multiple Nomad Web users on the same OS user profile – User switch by restarting Nomad Web. – To force local user data to clear on shutdown, set the following notes.ini value: resetNomadInstance=1 HCL Nomad Web – Multi-user approach
- 29. • Same Browser for multiple Nomad Web Instances – One Browser for multiple Nomad Web users on the same OS user profile – User switch by restarting Nomad Web. – To force local user data to clear on shutdown, set the following notes.ini value: resetNomadInstance=1 HCL Nomad Web – Multi-user approach
- 30. What makes multi-user scenarios more convenient?
- 32. MarvelClient Roaming – Your data follows you automatically – Set up in <2min (single action solution) Works with / Licensed for – Notes (Basic / Standard) – Nomad Web – Nomad Mobile (iOS / Android) Enjoy HCL Nomad Web – The perfect way!
- 33. Your data follows you, even if you – Change the browser (e. g. Chrome to Edge) – Change the browsers profile – Clean/Remove/Delete the browsers cache – Switch computers – Run Nomad Web on 2 or more computers at the same time* – Reset Nomad** MarvelClient Roaming use-cases for HCL Nomad Web * By default, it will check every 15min for changes, update the roaming set or apply it if the roaming set is newer. At shutdown, the last wins. ** Yes, an administrator can of course also reset the roaming set if needed in < 1minute.
- 34. Your Feedback Matters to Us THANK YOU! THANK YOU! Q & A
- 35. WEBINAR Series: Explore HCL’s Latest Innovations Domino IQ - What to Expect, First Steps, and Use Cases Speaker Florian Vogler CEO panagenda