Working as a remote team - HCM Scrum Breakfast - May 25, 2019
This document provides guidance on how to work effectively as a remote team. It discusses common dysfunctions that can arise such as an absence of trust, fear of conflict, and avoidance of accountability. These dysfunctions stem from hiding weaknesses, being afraid to ask for help, wasting time managing behavior, and assuming others will take responsibility. The document emphasizes establishing trust, having healthy conflicts to grow, sharing ownership, and adopting a system thinking approach where components manage themselves for the good of the overall system. It proposes discussing infrastructure for remote work, cultural differences, delays in information sharing, relationship problems, and micro-management as a case study for effective remote teamwork.
Working as a remote team - HCM Scrum Breakfast - May 25, 2019
- 1. (How To) Work as a remote team Kiet Pham
- 3. Work as a remote team Kiet Pham
- 5. Warm up In 1 minute, the one can flip the paper over but his/her feet must be on the paper the whole time is the winner.
- 6. Warm up In 1 minute, the oneS can flip the paper over but THEIR feet must be on the paper the whole time ARE the winnerS.
- 7. TOgether as a team A(-999,-999) B(999,999) What would be the result of A + B?
- 9. Absence of trust Hiding weaknesses and mistakes Being Afraid to ask for help or to help Unrecognizing other’s skills and experience Wasting time and energy to manage behavior
- 10. Take time
- 11. Dysfunctions Absence of trust Fear of conflict ?
- 12. Fear of conflict Unhealthy conflicts Deadly silence in team discussions Back-channel personal attack Facing again and again same problem
- 13. conflict Every relationship needs healthy conflicts to grow
- 14. Dysfunctions Absence of trust Fear of conflict Avoidance of accountability
- 15. Avoidance of accountability Missing deadlines Blaming each other Assuming leader takes responsibility for accountability
- 17. Dysfunctions Absence of trust Fear of conflict Avoidance of accountability ?
- 18. The ownership I >< you → we My >< your → our
- 20. Discussion 1 and 2 people will share their exp with dysfunctions
- 21. Work as a remote team Kiet Pham
- 25. Flexibility
- 26. Contexts
- 27. Face-to-face
- 29. System thinking “Left components to manage themselves, they become selfish, competitive, independent profit centers, and thus destroy the system.” -W. Edwards Deming-
- 31. Team discussion - Infrastructure for efficient remote working - Cultural differences - Delay of information - Relationship problems - Micro management 10 minutes discussion, each team has 5 minutes to present + question ~ 30 minutes
Editor's Notes
- #11: Practices: Small talk: Personal history, interest Team building Appreciation retrospective ... As a leader: Be an example Align team’s behavior
- #14: Encourage productive, constructive conflicts Fight the problem, not your teammate Respect other’s ideas Learn soft skills for good discussions: voice level Create an environment with no political, personal attack
- #17: Have pressure on each other to improve together Challenge each other Hold each other’s accountability … As a leader: Build a respect culture Remove bureaucracy
- #32: Split team and discuss 5 A0 Sticky notes 20 bút viết bảng