HIDAIPP

HIDAIPP

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  HHIDAYATHULLA P P Email:[email protected] Mobile:+91-7815931377 PROFESSIONALSUMMARY: • Having 7.2years ofITILV3 certified professional experience in IT Industry role as Project Management Professional, Change management analyst and Configuration Management analyst, And currentlyWorking as PMO lead for a team of 7 PMOs. • Experience in All SAP Module implementation, integration and Maintenance projects and Mobile Application and software developing projects.And also I have Experience in Waterfall, Scrum, Agile and SDLC Methodology and Clarity Tool. • Involved in the Project preparation meetings and documenting key points of meetings, And preparing and maintains Statement of works(SOW), SLA and OLA up to date and owner Of all SharePoint sites related to multiple projects. • Full coordination for multiple SAP implementation and integration projects and large experience using the Clarity tool from initiation to successfully completion of the project for The client JSW Steel and Ability to work independently and as well as Team Lead. • Involved in preparation of "AS IS" and "TO BE" documents, those eventually used in Preparation of Blue print. • Computer skills include: MS Word, MS Excel, MS PowerPoint, MS Project Plan, Clarity, Service Now and ALM & HPSM. • Involved in the Project preparation meetings and documenting key points of meetings. And Strong time management and organizational skills. • Analyzing the incident tickets and providing solutions through C-support Ticketing Tool. • Critical thinking skills and ability to work under pressure and Excellent communication and Interpersonal skills. • Developed new report as per management requirements and Multitasking skills and ability to meet deadlines • Ensures that the Project Management Office process and processes are kept up to date. • Prepares status reports and updates the same to the Management team. • Provides support and guidance to Business Analyst and Project Managers. • Create initial project organization charts and update when required and large experience in
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  SharePoint as owner,admin and maintenance Analyst for multiple SAP and web developing (Java, .net etc.) Projects. • Asset Management- responsible for maintaining asset data related to laptops, Data card, and Headset requirements and other all both software and hardware assets in IDC. • Capacity Planning - responsible for maintaining accurate data related to occupancy of seats, Seat charges and analysis of seats requirements and make other weekly monthly reportsof Capacity related invoicing, costs and occupancy coordinating with HR Head in IDC. OBJECTIVE: To evolve as a successful professional by consistently mapping the business process to The latest technology for the vertical and lateral growth of an enterprise with my skills and Abilities in a dynamic, professional and innovative environment that would eventually help me to Generate higher values to the Organization. CERTIFICATION: ITIL V3 Certified. Trained on MS Excel with Macros TOOLS EXPERIENCE: MS-Project Planning, Clarity and MS-Access. MS Office (MS Excel, Power point, Visio) Clarity, Abacus, SharePoint, Kronos and ACP BMC Remedy, Service Now, CMDB and ITSM SKILLS: • Project Management, Resource Management. • MS-Project Planning, Project Management Office (Clarity Tool) • Microsoft Technologies: MS Project 2007, MS Visio, MS Word, MS Excel, MS PowerPoint. • Operating Systems: Windows XP, 7, 8, Vista, 10& 2003Server. • Other Tools: Application Lifecycle Management (ALM), HPSM, Service Now, BMC remedy and Clarity. • Service asset and Configuration Management, Change management. • Asset Management and Problem Management. • Sound experience in Facilitate and Chairs (CAB/ECAB, WARetc.)Meetings, Presentations and Trainings. • Quick learner& a Self Starter.
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  EDUCATION DETAILS: Bachelor ofEngineering in Computer Science and Engineering from Anna University- 2006 PROFESSIONAL EXPERIENCE: Employer 1: Capgemini Consulting pvt ltd. From 23rd Jun 2015 to till date. Clients: Disney USA, Goldmansach, Volvo India, Jindal Steel Works. Role: PMO Lead. Responsibilities: • Responsible for handling a team of 7 experienced PMO Analysts and providing PMO service to a portfolio of projects including but not limited to Resourcing, Planning, Scheduling, Budgeting, Costing and Compliance. • Manage budgets and contracts related corresponding to a program / project • Manage financial metrics at a program level including facilitation of WAB approvals at a Functional & Platform level; manage change requests including requests for additional funding for projects • Ensure compliance with various Project Management policies such as Budgetary Compliance, RFQ Compliance and SDLC Compliance etc by doing periodic audits of projects. Project Profile/Core Responsibilities: • Schedule Management and Clarity Tool works from initiation to successful completion. • Collaborate with Delivery Engagement Managers in collating the project schedule update • Prepare and publish Project schedule Reports and other MIS reports. • Highlight the schedule variance and follow up with the stakeholders EMs & DMs to ensure all outstanding project plans are up to date • Tracking the project deliverables and Milestone as per the agreed SOW. • Analyze and present the root cause of delayed in project/deliverable/milestone delivery • Finance Tracking and Financial Reporting. • Responsible for Resource forecasting, Planning using MS Project 2007 • Keep a track and report actual versus planned completion • Keep a track of project budget (finance) • Ensure project finance is utilized as per the agreed SOW. • Prepare and publish monthly budget report for each project • Maintain & Update Demand & Supply Tracker on Monthly Basis • Responsible for Tracking SLA and maintain up to date SOW (statement of work).
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  • Prepare presentationfor SOAP & WAB Report • Responsible for RFQ & SDLC compliance • Responsible for maintain Rota for across the platforms (ADM, QA & SD) • Responsible for to raise the Order IT request and maintain the Order IT tracker • Handling & maintenance of project specific Share point sites, thus aiding smooth reporting process. • Handling client queries within cutoff time. • Responsible for organizing Weekly status calls & follow up on the action items to closure. • Responsible for capturing the MOM & follow up on the closure of action Items. Change Management: • Prepare and manage Change Request Reports. • Collaborate with process group/stakeholders for regular metrics data collection, review and analysis work. • Management of multiple external vendors, including both onshore and offshore. • Collate Change request (agenda) and schedule a meetings on Change Request discussions. • Change the status of the CRs in tool based on the feedback from the stakeholders, CAB/ECAB Meetings MOM. Demand and Capacity Managements: • Collaborate with the stakeholder for demand and capacity data gathering • Prepare the Demand & Capacity report with highlighting the past, current and estimated trend of the Demand Vs Capacity • Arrange a call with the stakeholder and discuss the pipeline project and current capacity • Place/Shuffle the resources across various road maps as per the demand and available capacity • Ensure all the resources are fully utilized. Employer 2: Accenture Ltd.From 20th Jun 2011 to 21st Jan 2015 Clients: Stanford Hospital California USA, RBS USA, METSO FINLAND, Thomas Cook, UK and WellPoint USA. Role: Project Management analyst. Responsibilities: • Prepare and publish a weekly Status Report with Defect Status, System downtime & Risk and Issue status.
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  • All kindof PMO activities including clarity tool task updating and creating reports. Status and dashboard reporting and all change management (CAB/ECAB) activities. • Be Responsible for Efforts tracker and capacity planning using ACP tool. • Analyze & prepare a dashboard for Project committee, Accenture monthly meeting & Steer co Meeting. • Prepare and publish the Resource Dashboard Reports and other MIS reports and update the same with top management. • Alter and maintain the templates for generating various reports and produce resource management and asset management related reports keep data up to date. • Responsible for capturing the MOM & follow up on the closure of action Items. • Raise a request and follow up with the staffing partner for the new hiring. • Screen On/Off boarding of the resources and produce reports to top management. • Add/remove resource in Clarity tool according to the latest data. • Assign projects to the resources in Clarity tool and create tasks accordingly. • Providing and managing access of the required apps to the new resource • Setup of new project (PRFs) and Amendments/Extensions/Closure of existing projects. • Timesheet Reconciliation. • Ensure all the resources have filled Organization and Client Time-sheets. • Reconciliation of the Client and Organization time-sheets. • SharePoint site Managements and Statement of works (SOW) documents update and maintain according to the changes approved. • Ensure all the required documents are uploaded on the SharePoint sites. • Extracting various reports from the SharePoint sites and update and maintain them up to date. Employer 3: HCL Technologies, Chennai, India from AUG 2006 to OCT 2008 Clients: AT&T and Charter Communications Role: Technical Support Officer and Project Coordinator Role: Project Management Officer. Responsibilities: • Providing customer service to CHARTER COMMUNICATION, U.S.A. clients and answering general questions regarding their Telephone services and resolving their issues. • Providing technical support to AT&T, U.S.A. clients and answering general questions regarding their internet services and resolving their issues. • Switching of (porting) telephone numbers from previous service provider to current service Provider
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  • Installation ofvarious package telephone services with different types Value added services. • Assist in closure for all projects and perform required benefit analysis in collaboration with project team and maintain record of all IT governance meetings. • Perform financial analysis on all budgets and prepare various reports for all budget forecast. • Perform regular project status calls on weekly and monthly basis. • Ensure adherence to all project policies and standards and manage efficient timesheet and prepare required PTO reports • SPOC for Finance reports to the Customers. • Responsible for Resource forecasting, Planning using Microsoft Project Plan • Maintaining Forecast vs. Actual Report on Weekly Basis • Responsible for Timesheet tracking & follow-up for the closure • Maintain Risks and Issues register, produce weekly report for stakeholders, and report on progress to senior management at regular steering groups. • Have active ownership of Rainbow-related program RAID logs within specific units. Date: / /2016 Hidayathulla P P Place: Bangalore (SD)