HIPAA Compliance: Simple Steps to the Healthcare Cloud

Editor's Notes

• #3: Welcome to HOSTINGs Healthcare Community Webcast where we strive to Interact educate and innovate. Today’s topic is HIPAA Compliance and making simple steps to realizing the benefits of the cloud. I will start our panel discussion today by providing a snapshot of the past, present & future of the cloud in healthcare, then our panel will discuss practical steps you can take to get started in the cloud. Before, I introduce our panel, I want to make you aware that our Healthcare Community Webcast series is intended to be an engaging, thought provoking and a valuable forum for Healthcare IT professionals. In short, This is not a sales pitch Allright Let me introduce myself, My name is Frank Condon, VP of Strategic Alliances and I am your moderator for todays webcast. I have been working with Providers and HC ISVs for the past 15 years with the goals optimizing IT infrastructure to improve clinical, financial and Operational benefits. Our first panel member is Lance Goudzwaard, Chief Commercial Officer, at 3t Systems. Lance can you give us a snapshot of 3t and your leadership role previous to 3t? Johan Hybinette recently joined HOSTING as our CISO, Johan, tell me about your background and what brought you to HOSTING? Last but not least, we have Sean Bruton who is HOSTING’s VP Product Management, Sean, how long have you been with HOSTING?
• #4: Here is the specific agenda: As I mentioned earlier, I will discuss Healthcare Cloud trends Then we will discuss everyone’s favorite topic : Cloud Security Much hype has been given to security and compliance which is a great first step, but then what? we will discuss the importance of Healthcare Application integration and support Finally, we will pull these concepts together with an actual customer use case provided by Lance. Then we will wrap up with a summary of the steps to the cloud and Q and A. With that, I want this to be interactive so I will a challenge for you: I have 3 poll questions and will be giving starbucks gift cards to the person(s) the gets highest number correct. Also, please send questions and thoughts our way.
• #6: Lets talk about the backstory of cloud in healthcare. In the ol’ days (2 years ago), Healthcare Providers asked why would I use the cloud? The discussions were often frustrating- hours spent on simply defining the cloud Then the reality of Healthcare forced organizations to do things differently, to look at new ways of solving old issues. Here are a few factors cited by providers as reasons they considered moving to the cloud: High Cost of Healthcare in the US with low outcome rankings compared to other developed nations. Increased regulations, mandates and decreased reimbursements Increasingly complex chronic conditions where 40% of the US population has at least one chronic condition and 28% have multiple chronic conditions Lack of internal skills or resources to adequately manage the infrastructure. Sometimes, Hospitals make the choice to outsource functions outside of their core competence rather than building in house. in short, government regulations, cost and quality pressures have driven healthcare to innovate much faster and consider the possibilities of the cloud. Its time for our first question: Slide 6 What is the average cost of healthcare spent on each person in the united states in 2012? A. $3426 B.$6207 C.8915 D. 11,602 Answer C
• #7: In just the last 12 months we have witnessed an industry of skeptics warm up to the cloud. People realize the potential of the cloud to fundamentally transform how medicine is practiced. People are using the cloud on a daily basis to do banking, education, and communication and seeing the benefits and ease of use then saying “ Okay I get it, how can I leverage the cloud in healthcare to deliver the same benefits?” or maybe CIOs have had 1 too many physicians walk into their office and say “hey, why cant I just use my Ipad and download the apps I need”? Now the conversation has shifted from why to how? And the industry is asking important ‘first step’ questions like what about security, Risk, availability, support. Do you know the current cloud adoption rate in healthcare according to the HIMSS Analytics Cloud Survery? 14% 46% 67% 82% Its 82%, That shocked me, granted the definition of cloud services used by HIMSS Analytics is very broad however it tells me healthcare is ready for the cloud to address regulations, cost and quality
• #8: Healthcare is an industry that has largely been untouched by technology to the extent that finance or manufacturing has been changed. The industry is seeing the possibility of fundamentally transforming how medicine is delivered through improved clinical workflow, decision making, sharing data and integrating new pharmacological and biomedical approaches into practical use much more quickly as noted here by Accenture’s whitepaper- A New era for the healthcare industry- Cloud computing changes the game.
• #9: McKinsey and Company released a whitepaper stating that The industry can save $450B a year by leveraging big data analytics and if patients also make better decisions about their health resulting in an overall savings of 12-17 % of the US healthcare spend
• #10: Finally, on a very tactical and practical note- HIMMS analytics 2014 cloud survey states the next investments HC providers plan to make in the cloud include Back up and delivery, hosting Operational apps and HOSTING archive data. So here is our next Question: Can you guess what HOSTING’s Healthcare revenue growth rate was in the first 6 months of 2014 compared to all of 2013? a12% B. 40% C.33% D. 51% Answer 
• #11: Questions: How is healthcare leveraging the cloud today?  What workloads, use cases etc? What type of cloud solutions are being leveraged in healthcare?  (Public/Private/Hybrid)? What issues/hurdles are preventing wider adoption?   Johan: What does HIPAA regulations mean to healthcare organizations today and how can a Service Provider best support patient privacy? What are some misconceptions in the marketplace about HIPPA compliance? What are the impacts of a Meaningful use audits and more rigorous enforcements of HIPAA? What questions should a CISO be asking their Cloud Service Provider?   Sean: What does 'PHI Ready 'mean? How would you define a Healthcare cloud and what are the key components? Why is operational alignment so important to clients as they move workloads to the cloud? How does application awareness impact healthcare customers? (why does clinical application integration matter?) What does Healthcare    Lance: You leveraged the cloud in your role as a CEO of a large Physician practice, why did you move to the cloud? What were the benefits? What were the lessons Learned? Any Surprises or best practices? How is the cloud changing they way medicine is being practiced ?  (Are there impacts to patient care?)      
• #12: Certified vs. Compliant
• #15: Someone has to provide these functions. If not your provider, then you.
• #22: Want to learn more? Let’s talk next steps.