SlideShare a Scribd company logo
Hire the right way
Selena Deckelmann, @selenamarie, PostgreSQL
     James Turnbull, @kartar, Puppet Labs
“A high quality Human
Resources organization
  cannot make you a
well-managed company
with a great culture...”
“...but it can tell you
 when you and your
   managers are not
getting the job done.”
     -Ben Horowitz
Finding Open Source
       People
We did a survey.
“I used to hire for
     passion...”
• Most people only trust their immediate
  circles.
• Our communities are really, really small
  compared to the rest of the workforce.
• We need to start documenting how we do
  things and moving beyond “gut” checks for
  hiring, because there are a lot of great
  people out there.
Signs you’re not getting
    the job done...
Hire the right way
“HOOE”
Hire the right way
Hire the right way
Hire the right way
Hire the right way
• Recruiting is everyone in the company’s job
  Who do I trust for referrals: “Current employees and previous
  coworkers”, “Myself”

• Hire for knowledge and company culture
  fit, then specific skills
  Best hiring decision: “[We allowed] a candidate who had no
  significant open source contributions to interview by writing a
  short essay on an open source project he admired.”

• Set expectations for what the job actually is
  Worst hiring decision: “Hiring a smart person who couldn't do
  the work I needed them to do.”

• Conduct measurable, repeatable interviews
Hire the right way
Hire the right way
Hire the right way
• Job shadow, mentor to fill knowledge gaps
  A lot of what developers and sysadmins isn’t ever formally taught
  or if it is, it’s taught wrong.

• Have a Day -1 and Day 1 plan
  60% of surveyed had at least a Day 1 plan
  You’re not that special -- People are 93% predictable
  Write down your process because you really are doing most of it
  the same every time!

• Make it an occasion!
  Have tea/coffee/beer meetups and celebrate the addition
Hire the right way
Hire the right way
Hire the right way
• Provide unstructured communication time
  Best practice: Managers have 1:1s with direct reports weekly

• Give feedback early and often
  Set management expectation for regular feedback
  Give regular feedback in person or on the phone (skype, email
  BAD, IM - maybe, but lag is awful)
  A poor performance review should never be a surprise to an
  employee

• Set measurable performance goals
  Quantify achievable goals
  Metrics for measuring performance should be binary and simple!
  Check in regularly, not just when deliverables are due
Hire the right way
Hire the right way
Hire the right way
Hire the right way
• Have an exit day plan
  Should include exit interview, packing, equipment return, release
  agreement, “goodbye moment” -- not just shutting down
  accounts!

• Exits do not always equal failure
• Be courteous and stay in touch
• Reflect on each exit with team &
  management
Hire the right way
Hire the right way
Selena Deckelmann, @selenamarie, PostgreSQL
     James Turnbull, @kartar, Puppet Labs



Many thanks to Jason Grlicky @jasongrlicky
   for his amazing graphic design work.

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Hire the right way

  • 1. Hire the right way Selena Deckelmann, @selenamarie, PostgreSQL James Turnbull, @kartar, Puppet Labs
  • 2. “A high quality Human Resources organization cannot make you a well-managed company with a great culture...”
  • 3. “...but it can tell you when you and your managers are not getting the job done.” -Ben Horowitz
  • 5. We did a survey.
  • 6. “I used to hire for passion...”
  • 7. • Most people only trust their immediate circles. • Our communities are really, really small compared to the rest of the workforce. • We need to start documenting how we do things and moving beyond “gut” checks for hiring, because there are a lot of great people out there.
  • 8. Signs you’re not getting the job done...
  • 15. • Recruiting is everyone in the company’s job Who do I trust for referrals: “Current employees and previous coworkers”, “Myself” • Hire for knowledge and company culture fit, then specific skills Best hiring decision: “[We allowed] a candidate who had no significant open source contributions to interview by writing a short essay on an open source project he admired.” • Set expectations for what the job actually is Worst hiring decision: “Hiring a smart person who couldn't do the work I needed them to do.” • Conduct measurable, repeatable interviews
  • 19. • Job shadow, mentor to fill knowledge gaps A lot of what developers and sysadmins isn’t ever formally taught or if it is, it’s taught wrong. • Have a Day -1 and Day 1 plan 60% of surveyed had at least a Day 1 plan You’re not that special -- People are 93% predictable Write down your process because you really are doing most of it the same every time! • Make it an occasion! Have tea/coffee/beer meetups and celebrate the addition
  • 23. • Provide unstructured communication time Best practice: Managers have 1:1s with direct reports weekly • Give feedback early and often Set management expectation for regular feedback Give regular feedback in person or on the phone (skype, email BAD, IM - maybe, but lag is awful) A poor performance review should never be a surprise to an employee • Set measurable performance goals Quantify achievable goals Metrics for measuring performance should be binary and simple! Check in regularly, not just when deliverables are due
  • 28. • Have an exit day plan Should include exit interview, packing, equipment return, release agreement, “goodbye moment” -- not just shutting down accounts! • Exits do not always equal failure • Be courteous and stay in touch • Reflect on each exit with team & management
  • 30. Hire the right way Selena Deckelmann, @selenamarie, PostgreSQL James Turnbull, @kartar, Puppet Labs Many thanks to Jason Grlicky @jasongrlicky for his amazing graphic design work.