Hospitality ruckus wireless
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The document discusses Ruckus Wireless' ZoneFlex Wi-Fi solution for the hospitality industry. It provides an overview of the ZoneFlex system, highlighting its ease of use, reliability, performance and lower total cost of ownership compared to other solutions. It also shares case studies of successful ZoneFlex deployments in hotels that have improved coverage, support for high bandwidth applications and reduced costs compared to wired network upgrades.
Hospitality ruckus wireless
- 1. Smarter Wi-Fi for Hospitality Building Better and More Cost Effective Wi-Fi Environments NO CONNECTION
- 2. Agenda Topic Minutes Introduction to Ruckus Wireless 3 ZoneFlex WiFi Solution Executive Overview 15 Some relevant hospitality WiFi projects 5 Demo of managing a Ruckus WiFi Controller 10 Open Discussion 15
- 3. Hospitality Customers Harbour Front Hotel in Hong Kong Holiday Inn Express (Altanta) Comfort Suites (Altanta) Marines Memorial Hotel (SF) Courtyard Marriott Buckhead (Atlanta) Lakeside Inn and Casino (Lake Tahoe) Holiday Inn Select (Strongsville, Ohio) Doubletree Club Hotel (Philadelphia) Fairfield Inn (Merrimack, NH) Residence Inn (Dedham, MA) Crowne Plaza (Albany, NY) Crowne Plaza Hotel (Phoeniz,AZ) Holiday Inn West (Phoenix, AZ) Radisson Phoenix Airport Courtyard by Marriott (Bentonville, AK) Residence Inn (Little Rock, AR) Marines Hotel (San Francisco, CA) Marriot Denver Airport And Many More……
- 4. WiFi. What’s going on?
- 5. Where is the ‘puck going’ with WiFi? Today 3 Years # mobile devices Some 1 laptop & 1 smart phone per employee. Use Low-speed network access High-speed network access, voice, WiFi projectors, guest access, digital signage, security cameras, IPTV, etc. Edge network High quality Wired, ‘ convenience WiFi’ High quality WiFi everywhere. Dramatic reduction in wired ports. Coverage Limited, 100% coverage. Technology 802.11bg 802.11bgna Spectrum 2.4Ghz 2.4Ghz & 5Ghz Equipment Some consumer/some enterprise Enterprise (controller-based) Security WEP, WPA. Unbreakable (WPA2 with AES.) Authentication Limited Against enterprise directory server.
- 6. Wireless LANs: What Matters Most 0 10 20 30 40 Don't know n/a Scalability Management Easy integration Security Cost Reliability
- 7. So What’s Wrong with Wi-Fi? Wi-Fi signals are flaky Performance is erratic Coverage isn’t ubiquitous Cumbersome to configure Time-consuming to deploy Expensive
- 8. 802.11n Primer Wi-Fi on Steroids (300 Mbps) Combines multiple Wi-Fi radios within a single system 5Ghz radio for 802.11n & 802.11a (300 Mbps) 2.4Ghz radio for 802.11b, 802.11g, 802.11n (300 Mbps) 5Ghz = MUCH cleaner airspace, 23 non-overlapping channels (vs. 3 non-overlapping channels with 802.11b/g) Leverages “spatial multiplexing”, channel bonding and other advanced techniques to boost performance
- 9. Limited Choices Mid Market Feature-rich Simple to install Affordable Reliable Multiple APs 100s-1000s users Little IT staff CONSUMER/SOHO Cheap No features Hard to manage Single AP <10 users FORTUNE 500 Costly Cumbersome Complex Designed for 10,000+ users UNFORTUNATE 50,000
- 11. Innovation #1 Dynamic Beamforming
- 12. BeamFlex provides Adaptive Wi-Fi Control Directional, high-gain smart antenna Continually picks the best signal path to clients Adaptive beam forming and steering
- 13. The Ultimate Benefit 5-10 Mbps 10-15 Mbps 15-20 Mbps 20-22 Mbps AP on upper floor Source: Ruckus Customer Test Location: Commercial high rise building in Canada Ruckus AP Upper Floor Lower Floor 125 ft 125 ft 200 ft 200 ft Top-Tier Enterprise AP 125 ft AP 125 ft 200 ft 200 ft More Consistent Performance, Better Range
- 14. Twice the Performance (for dual-band 802.11n) Data Grade Data Grade Video Grade Video Grade 2.4GHz 2.4GHz 5GHz 5GHz Independent “Open Air” Wireless Testing Tells a Complete Story
- 15. Innovation #2 Mesh WiFi that Works
- 16. Introducing SmartMesh ™ Eliminates Ethernet cable to every AP Uses RF signal routing to determine best paths to client and between mesh nodes Only mesh system that avoids interference Uses high-gain, long-range smart antennas to minimize hops, improve performance Deploys in half the time, half the cost of conventional WLANs Simple, simple, simple to configure/manage First Intelligent, Centralized WLAN Mesh Solution for 802.11n and 802.11g Half the Cost Half the Time 3X the Performance
- 17. Innovation #3 Dynamic PSK (easy AD authentication)
- 18. How Dynamic PSK™ Works RADIUS/AD ZoneDirector IDS Router 1. First time user connects to Ethernet port User can now connect securely to the WLAN 3. Once authenticated, ZoneDirector auto-provisions the requisite WLAN settings and a unique, dynamic PSK in user’s wireless settings Internet 2. User specifies URL to be automatically configured for WLAN access ZoneFlex 2942 4. Key is bound to both user and device until invalidated
- 20. ZoneFlex Best Wi-Fi on the planet WLAN-wide optimum signal path selection WLAN-wide interference avoidance WLAN-wide automatic RF coordination Effortless everything Pluggable, meshable, easy to install/expand Wizard-based configuration Automatic client administration Advanced security simplified Unmatched price/value Unprecedented CAPEX savings Lowest OPEX Breakthrough feature/functionality “ Triple-Play” over WiFi Date/Voice/Video over WiFi Simple-to-Use, Industrial-Strength WLANs ZoneDirector 1000 and 3000 ZoneFlex 2942 802.11g AP FlexMaster ZoneFlex 7762 Outdoor dual band 802.11n Smart/OS
- 21. Smart Wireless LAN Products Smart Wi-Fi 802.11b/g/n Access Points Smart Wi-Fi multimedia routers and receivers for broadband providers Remote Wi-Fi management for service providers and enterprises ZoneDirector™ Smart WLAN managed systems for enterprises FlexMaster™ ZoneFlex™ Smart Wi-Fi Controllers Smart Wi-Fi Centralized Management
- 22. ZoneFlex Smart APs Indoor Outdoor FEATURE ZF2942 ZF7942 ZF7962 ZF2741 ZF7762 Deployment Wall, ceiling Wall, ceiling Wall, ceiling Outdoor Outdoor Wi-Fi technology 802.11g 802.11n (2.4GHz) 802.11n (2.4/5GHz) 802.11g 802.11n (2.4/5GHz) Number of smart antenna elements 12 12 19 12 12 Antenna combinations 4000+ 4000+ 4000+ 4000+ 4000+ Vertical/horizontal antenna polarization Both Both Both Both Both Smart Mesh support Ethernet ports 2 2 2 2 Standard PoE support (802.3af) External antenna connector Retail pricing (US$) $399 $799 $999 $899 $1,999
- 24. Dual Band 802.11n 2.4 GHz – data and voice 5 GHz – video 8 SSID’s per each band Centrally managed Integrated smart antenna array Availability: Now MPEG 2 Stream = up to 3 HD TVs MPEG 4 Stream = up to 6 HD TV’s 802.11n for the Triple Play in Hospitality Introducing the ZoneFlex™ 7962 802.11n
- 25. Internet Floor 3 Video SSID (5 G) Floor 2 Video SSID (5 G) Floor 1 Video SSID (5 G) Common Data SSID (2.4G) Guaranteed video/voice priority over data Centrally manageable by FlexMaster or ZoneDirector One 7111 adapter per room Triple Play Deployment in Hospitality Demonstrate Flawless Video Delivery
- 26. Long-range intelligent antenna array Signal reaches farther (more stable connections) Less need for roaming Minimizes interference Advanced QoS Automatic traffic classification Per client queuing Traffic shaping/rate limits Save battery life (Power save: UAPSD) Seamless roaming <50ms handoffs 802.1x roaming Tunneling (L3 roaming) Security HIPAA compliant State-of-the-art encryption/authentication DynamicPSK for mobile platforms No loading certificates or configuring encryption keys Smarter Voice over Wi-Fi VIEW Certified Vocera Certified Spectralink
- 28. Putting 802.11n to the Test Test tool(s): Ixia’s IxChariot Tests run: Average TCP throughput Measurements: Bidirectional traffic Clients used: Toshiba Portege M700-S7002 with Intell 4965AGN NIC IBM ThinkPad T61 with Linksys Wireless N WPC4400N NIC Acer TravelMate 6291 with Intel 3945abg NIC Channel used: 6 (2.4 GHz) Channelization: 20MHz / 40MHz Encryption: WPA2 Meru AP 320 ZoneFlex 7942 Third-Party Testing Tells the Real Story: Test Methodology IxChariot endpoint IxChariot endpoints Meru controller Ruckus ZoneDirector
- 30. What’s Others Say About ZoneFlex Ease of Use “ intuitive and simple to configure thanks to its interactive and modern Web-based interface” “ Ruckus excels in simplicity with simple navigation” Simple Deployment “ ZoneFlex's key attraction for many businesses will be its ease of installation and management….a system that can be installed and configured in minutes” Range and Performance “ the best 802.11b/g coverage range we've tested” “ the only product to deliver astonishing speeds at extreme ranges where all others failed to even connect”
- 32. Philadelphia Palomar Hotel 4-Star, Luxury Boutique Hotel in City Center Daniel Burnham designed, LEED registered building 25 Floors, 5,200 sq ft each Total rooms: 230 Rooms per floor: 12 Meeting space: 6,000 sq ft Total square feet: 130,000
- 33. First Things First: The Pilot With Concurrent Data Using Dual-Band 802.11n Smart Wi-Fi Three MPEG-2 HD IP-based VoD at 20 Mbps per stream and two MPEG-2 SD streams at 5 Mbps were supported Single dual-band ZoneFlex 7962 supported streaming to 5 TVs and 5 802.11g laptops for HSIA Trial Conducted at
- 34. Hospitality
- 35. Poor wired network main driver for new Wi-Fi network Cat 5 backbone to closets, old-Cat 3 to rooms Limited capacity to rooms (10-15 Mbps) Recabling rooms a non starter (est. $480,000) Low Guest Service Index scores hurting business Building construction an RF challenge Signal attenuation a concern Huge coverage area Three-wing configuration with long runs to guest rooms meant coverage challenges Wi-Fi solutions for entire hotel from Xirrus, Cisco, Colubris and TeleAdapt $120K and higher Wi-Fi Solves Wired Problem 802 guest rooms 15 floors (12 guest) 550,000 square feet Located near LAX Hotel designed to withhold direct hit from 747 H O S P I T A L I T Y
- 36. What was Done… Four ZoneFlex 2942s for each of the 12 guest room floors One at end of each wing one “meshed” in the middle One AP per 17 floors at $35/room (48 total APs) Redundant ZoneDirector 1050 controllers Entire WLAN configuration in under 30 minutes Deployment in 18 hours (with 2 people) H O S P I T A L I T Y
- 37. And the Results? Lower GSI scores Better performance than wired everywhere Overall WLAN less than ½ the cost of any other alternative Better reliability, “rock-solid Wi-Fi connections” Video and voice ready (ie. can now focus on rev-gen apps) H O S P I T A L I T Y
- 38. Voice Over Smart Wi-Fi
- 39. Background Two main issues Unreliable voice roaming High-density data Thick plaster walls with chicken-wire mesh in walls – v. bad for signal penetration Cisco solution kludged with high-gain antennas High power -good for penetration (data) bad for co-channel interference RF energy spews in all directions Roaming and connection stability problems Part of the InterContinental Hotel Group (IHG) 16 floor luxury hotel WLAN everywhere DATA: guest internet access VOICE: staff communication so that customer care can exceed highest of standards Voice network 40 Spectralink phones 100 Vocera badges Used by all staff – security, engineering, housekeeping, food service, bellmen Service staff equipped with voice devices
- 40. Without Ruckus Cisco AP 1200 with omni antennas can’t penetrate walls Poor signals hurts voice (and data) Solution: increase power Cisco AP1200 with hi-power (30 dBm) amps, and 5 dBi cone antennas High power helps penetration, but also increases co-channel interference More contention, more packet loss – bad for voice Solution “works great for internet access”, “horrible for VoIP” Lots of staff complaints
- 41. With Ruckus ZoneFlex Smart WLANs Site survey with actual voice device Spectralink between -60 and -70 dBm Vocera uses CQ or SNR; recommend 24 or better All APs mounted dome-down for additional 2-3 dB BeamFlex provides excellent range, ideal performance for upstream/downstream voice High-gain directionality eliminates co-channel interference Great for VoIP that is sensitive to lost packets, and retries Vocera SSID Guest (Data) SSID Spectralink SSID ZoneFlex 2942s ZoneDirector 3000 VLAN per WLAN