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Hot 103-Chapter 03
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- 2. Hospitality Today Careers inthe Hospitality Industry Career Options Looking for a Job
- 3. Hospitality relationship between guest& host, wherein host receives guest with goodwill, including reception & entertainment of guests, visitors, or strangers Hospitality industry is broad category of fields within service industry that includes lodging, event planning, theme parks, transportation, cruise line, & additional fields within tourism industry
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- 5. 187,000 17.5 million14.8 million 70 billion @year
- 6. More career options than most Variedwork responsibilities Opportunities to be creative People- oriented work Highly flexible hours Long-term career growth Perks associated
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- 9. Math, Science, Computers etc. Analytical,Figures, Graph, Abstract Problems Feasibility, Corporate Planning, Auditor, Accountants etc.
- 10. Help, Care, Advice, Instructions, Supervision,Motivation Negotiating, Selling, Making Decisions Management, Sales, Front Office
- 11. Building, Fixing, Handwork, Tools & Gadgets Setup, Party, Decorations, Food Production& Service, Engineering
- 13. Chain & Group Bettertraining • Operating Systems • Education & Experience Opportunities of Advancement • Divisional Promotion & Transfers • More units to climb ladder of success Better Benefits • Better life & health insurance • Generous vacation, sick time, retirement plans, etc.
- 14. Independent Greater Creativity • Opportunitiesto set standards • Initiate changes instead of adhering Advance Career control • No Corporate Decisions • More interactive with Decision Makers Better Learning Environments • Wider range of responsibilities • In-depth of knowledge & hands-on training • Entrepreneurship
- 15. General Manager Food& Beverage Manager Front Office Manager Financial Controller Human Resources Manager Sales & Marketing Manager Resident Manager Chief Engineer MIS/ IT Manager Security Manager
- 16. Independent Restaurants Luxury Restaurants • Owned& operated by entrepreneurs • White Tablecloth Classic Kitchen • Executive Chef • Brigade of cooks Revenues • Non high profit ventures • Rent, labor cost & intense competition
- 17. Social Caterers Entrepreneurs • 1stchoice • Low capital investment Opportunities • Facilities can be rented • Equipment can be leased Offers • Food • Tables, chairs, etc.
- 18. Chain Restaurants Hospitality School •Hire managers from schools • Entry level starts from Asst. Manager Growth • Fastest growing part • Fast food or quick service Benefits • Secure & excellent • Own your own franchise
- 19. Contracted Food Companies Engagement opening •Purpose not food service • Industrial concern, schools, hospitals, prisons etc. Necessities to accomplish • Nutritional requirements • Advance food technology for serving in airlines Benefits • Regular hours • Less pressure • How many people, what to feed & when to
- 20. Institutional Food Service Engagementopening • School & colleges • Hospitals Opportunities • On campus • Off campus
- 21. Association of twoor more united by common concern Variety is spice of life • Country Club, Yacht club, sailing club, military club, doctors club etc. with clubhouse Opportunities • Full scale hotel • Chance to exercise own imaginations & creativity
- 22. Passenger ship usedfor pleasure voyages, with ship's amenities & different destinations along the way Floating Hotel • Lodging • Food • Entertainment • Expedition Opportunities • On shore • Off shore
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- 24. What can I learnfrom this job that will contribute to my career goals? What are long term opportunities for growth in this company? What is company reputation among people I know? Is it good place to work? Does it delivers promises to employees? How good is training program? Will company make effort to educate me? What is starting salary? What about other benefits? Do they add up to competitive package? How do I feel about location? Will I be living in place where I can be happy? What about proximity to friends & relatives?
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- 26. Purpose of Resume •To provide summary of skills, abilities & endeavors • Quick advertisement of who you are • Snapshot with intent of capturing & emphasizing interests & secure you interview Content of Resume • One or Two Page • Summary of Professional Experiences • Skills • Educational Summary • Hobbies • Other Personal Information not necessary
- 27. Research Employer DressWell & Conservatively Demonstrate Confidence Sell Yourself Take Control Ask Questions Communicate Clearly Ask for Job Thank You letter, email, SMS, Whatsapp etc.
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