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“How Do You Live Your Mission?”

   Vision, Culture and Feeding It
    To Build The Brand Within
How do you live your mission
Company Vision = 100% Clarity

What does the company stand for?

  All must communicate that to
     customers and partners.

 Size of company doesn’t matter.
How do you live your mission
How do you live your mission
3 Main Components:

#1: How Vision impacts brand strategy

  #2: Which influences your Culture

#3: Culture is fed by content marketing
    provided by brand ambassadors

                  ”
Or as I like to call it:

Building The Brand Within
                ”
VISION
t’s t
Beyond what you do,
    what are you about?
t’s t
Great companies
   understand they must
    deliver more than a
    product or service.
t’s t
How do you live your mission
How Will I Live My Mission Today?
“I want to build something that looks
different in terms of its outside design
   and how people interact with it.”

 “Everything we create here must be
     remarkable. A revelation.”
What’s the feeling someone gets when
          they deal with you?

     What do you rescue them from?

  What do you empower people to do?

           Do your employees
         really believe that too?
t’s th
This has nothing to do with
          what you DO.

         But who you ARE.
t’s th
CULTURE
t’s t
The Equation That’s Been Around
           FOREVER:

  If Customer Has X Need =
 We Provide Y Goods/Services
Creating A Culture of Rewards
Everything in the Culture of Rewards
is geared to make us happy and elicit
             an emotion.

    They go above and beyond.
              How?
A friend told me.
         I got a coupon or free sample.
I was asked my opinion and received evidence
             the company heard me.
                     I had fun.
               It was personalized.
        It was wonderfully dependable.
     It was the fastest response I’ve ever
                   encountered.
   They gave me something for my trouble.
   They gave me something for being loyal.
“Unexpected Surprises”
Don’t Happen by Accident.
FEEDING IT
Content Marketing
 (a.k.a. Inbound Marketing)

        White Papers
           eBooks
          Webinars
        eNewsletters
            Blogs
        Case Studies
            Video
Microsites and Landing Pages
          Podcasts
           Mobile
Who Can Help Us?

A) Content Marketing Consultant

B) Brand Ambassadors from Within
Bad Selection for Brand Ambassador

   “I’m in the Marketing Department
            so I should do it.”

   “I don’t get this social media stuff.
  But I guess I’ll try it out if I have to.”
Good Selection for Brand Ambassador

          Title/Dept. matters little

   Already passionate about social media

           Never see it as a chore

 Excited to channel their passion into telling
       and sharing the company story

Don’t mind being measured based on criteria
                and results

 See it as part of their work, not extra work
Integrating content marketing

     1. Get the CEO to buy into it.

2. Identify employees already passionate
                 about it.

1. Identify one person (at least) to guide
     structure and direction as a brand
               resource for all
Question Time!

Let’s Hear Them.
Dan Gershenson

dan@ChicagoBrander.com
    773.677.6043

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How do you live your mission

  • 1. “How Do You Live Your Mission?” Vision, Culture and Feeding It To Build The Brand Within
  • 3. Company Vision = 100% Clarity What does the company stand for? All must communicate that to customers and partners. Size of company doesn’t matter.
  • 6. 3 Main Components: #1: How Vision impacts brand strategy #2: Which influences your Culture #3: Culture is fed by content marketing provided by brand ambassadors ”
  • 7. Or as I like to call it: Building The Brand Within ”
  • 9. Beyond what you do, what are you about? t’s t
  • 10. Great companies understand they must deliver more than a product or service. t’s t
  • 12. How Will I Live My Mission Today?
  • 13. “I want to build something that looks different in terms of its outside design and how people interact with it.” “Everything we create here must be remarkable. A revelation.”
  • 14. What’s the feeling someone gets when they deal with you? What do you rescue them from? What do you empower people to do? Do your employees really believe that too? t’s th
  • 15. This has nothing to do with what you DO. But who you ARE. t’s th
  • 17. The Equation That’s Been Around FOREVER: If Customer Has X Need = We Provide Y Goods/Services
  • 18. Creating A Culture of Rewards
  • 19. Everything in the Culture of Rewards is geared to make us happy and elicit an emotion. They go above and beyond. How?
  • 20. A friend told me. I got a coupon or free sample. I was asked my opinion and received evidence the company heard me. I had fun. It was personalized. It was wonderfully dependable. It was the fastest response I’ve ever encountered. They gave me something for my trouble. They gave me something for being loyal.
  • 23. Content Marketing (a.k.a. Inbound Marketing) White Papers eBooks Webinars eNewsletters Blogs Case Studies Video Microsites and Landing Pages Podcasts Mobile
  • 24. Who Can Help Us? A) Content Marketing Consultant B) Brand Ambassadors from Within
  • 25. Bad Selection for Brand Ambassador “I’m in the Marketing Department so I should do it.” “I don’t get this social media stuff. But I guess I’ll try it out if I have to.”
  • 26. Good Selection for Brand Ambassador Title/Dept. matters little Already passionate about social media Never see it as a chore Excited to channel their passion into telling and sharing the company story Don’t mind being measured based on criteria and results See it as part of their work, not extra work
  • 27. Integrating content marketing 1. Get the CEO to buy into it. 2. Identify employees already passionate about it. 1. Identify one person (at least) to guide structure and direction as a brand resource for all