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Krassimir Kondarev, SAP
November 2019
How SAP uses Flowable as its BPMN engine for
SAP CP Workflow
© 2017 SAP SE or an SAP affiliate company. All rights reserved. 2
© 2017 SAP SE or an SAP affiliate company. All rights reserved.
No part of this publication may be reproduced or transmitted in any form or for any purpose without the express permission of SAP SE or an SAP affiliate company.
SAP and other SAP products and services mentioned herein as well as their respective logos are trademarks or registered trademarks of SAP SE (or an SAP affiliate
company) in Germany and other countries. Please see http://global12.sap.com/corporate-en/legal/copyright/index.epx for additional trademark information and notices.
Some software products marketed by SAP SE and its distributors contain proprietary software components of other software vendors.
National product specifications may vary.
These materials are provided by SAP SE or an SAP affiliate company for informational purposes only, without representation or warranty of any kind, and SAP SE or its
affiliated companies shall not be liable for errors or omissions with respect to the materials. The only warranties for SAP SE or SAP affiliate company products and
services are those that are set forth in the express warranty statements accompanying such products and services, if any. Nothing herein should be construed as
constituting an additional warranty.
In particular, SAP SE or its affiliated companies have no obligation to pursue any course of business outlined in this document or any related presentation, or to develop
or release any functionality mentioned therein. This document, or any related presentation, and SAP SE’s or its affiliated companies’ strategy and possible future
developments, products, and/or platform directions and functionality are all subject to change and may be changed by SAP SE or its affiliated companies at any time
for any reason without notice. The information in this document is not a commitment, promise, or legal obligation to deliver any material, code, or functionality. All forward-
looking statements are subject to various risks and uncertainties that could cause actual results to differ materially from expectations. Readers are cautioned not to place
undue reliance on these forward-looking statements, which speak only as of their dates, and they should not be relied upon in making purchasing decisions.
© 2017 SAP SE or an SAP affiliate company. All rights reserved.2019
2019
© 2017 SAP SE or an SAP affiliate company. All rights reserved. 3
Bi-Modal IT
Mode 1
How to run your
company?
How to steer
your company?
Setting the foundation
1
0 1
0
1
01
0
0
0 1
1 1
1
1
0
2019
© 2017 SAP SE or an SAP affiliate company. All rights reserved. 4
Bi-Modal IT
Mode 1 Mode 2
How to sense?
How to engage?
How to decide?
How to run your
company?
How to steer
your company?
Setting the foundation
1
0 1
0
1
01
0
0
0 1
1 1
1
1
0
2019
© 2017 SAP SE or an SAP affiliate company. All rights reserved. 5
SAP Cloud Platform
Mode 1
SAP Cloud
Applications
Concur
2019
© 2017 SAP SE or an SAP affiliate company. All rights reserved. 6
SAP Cloud Platform
Mode 1 Mode 2
SAP Cloud
Applications
Concur
SAP Cloud Platform
Workflow
2019
© 2017 SAP SE or an SAP affiliate company. All rights reserved. 7
SAP Cloud
Applications
Concur
SAP Cloud Platform
SAP Cloud Platform
Workflow
My Inbox
Portal / Launchpad
Your UIs
Business
Rules
Your Apps
Tools
Mash-
Ups
REST
2019
© 2017 SAP SE or an SAP affiliate company. All rights reserved. 8
SAP Cloud Platform
Workflow
Integration
My Inbox
Portal / Launchpad
Your UIs
Business
Rules
Your Apps
SAP Cloud
Applications
Concur
Tools
On Prem
Systems
SAP Cloud Platform
REST
SOAP, REST, Mail, SFTP,
HTTPS, …
Mash-
Ups
OData /
REST /
SOAP
via SAP CP Cloud
Connector
(secure tunnel)
Platform
Services
REST
2019
© 2017 SAP SE or an SAP affiliate company. All rights reserved. 9
SAP Cloud Platform
Workflow
Integration
My Inbox
Portal / Launchpad
Your UIs
Business
Rules
Your Apps
SAP Cloud
Applications
Concur
Tools
On Prem
Systems
SAP Cloud Platform
REST
SOAP, REST, Mail, SFTP,
HTTPS, …
Mash-
Ups
OData /
REST /
SOAP
via SAP CP Cloud
Connector
(secure tunnel)
SAP API
Business Hub
Platform
Services
publish
consum
e
REST
2019
© 2017 SAP SE or an SAP affiliate company. All rights reserved. 11
SAP Cloud Platform Workflow – High Level Architecture
Workflow
Tomcat
Java 8 (incl. Nashorn)
Flowable
Spring MVC Olingo
REST APIs OData APIs
SAP
HANA
DB
SAP
2019
© 2017 SAP SE or an SAP affiliate company. All rights reserved. 12
SAP Cloud Platform Workflow – PaaS support
Tomcat
Java 8 (incl. Nashorn)
Flowable
Spring MVC Olingo
REST APIs OData APIs
SAP
HANA
DB
SAP Customer
Your UIs
Your Apps
DB
Schema
PaaS Model
2019
© 2017 SAP SE or an SAP affiliate company. All rights reserved. 13
SAP Cloud Platform Workflow – SaaS support
Tomcat
Java 8 (incl. Nashorn)
Flowable
Spring MVC Olingo
REST APIs OData APIs
SAP
HANA
DB
SAP ISV / Partner Customers
SaaS
Application
DB
Schema
SaaS Model
(OEM)
2019
© 2017 SAP SE or an SAP affiliate company. All rights reserved. 14
SAP Cloud Platform Workflow – Journey to Flowable
2019
11/2019
Workflow live in SCP Cloud Foundry (13 DCs)
Workflow live in SCP Neo (15 DCs)
(Flowable)
01/2019
Workflow live in SCP Cloud Foundry
Workflow live in SCP Neo (14 DCs)
(Activiti)
02/2017
Workflow live in SCP Neo
(Activiti)
11/2016
Workflow in beta in SCP Neo
(Activiti)
Activiti / Flowable challenges:
• Schema-based tenant isolation
• HANA database support
• Script task sandboxing & throttling
Challenges to switch to Flowable:
• Multiple productive customers in each landscape (Neo and Cloud Foundry)
• Switch without downtime (execution with the 2 engines: legacy v5 and new v6)
Demo
© 2017 SAP SE or an SAP affiliate company. All rights reserved. 16
New employee onboarding extension
John Edrich
Hiring Manager
“I wish new hires could start working on day one”
Challenges
Limited visibility into the hiring & equipment process and what are
the next steps (“flying blind“ )
ð Monitor onboarding process end-to-end
3
2 Infrastructure is all set up before new hire’s start date
ð Trigger service ticket for telephone and desk setup
1
New hires sometimes don’t have the required equipment when
they start, or equipment is unnecessarily ordered
ð Make sure the buddy takes care of the equipment and control costs via approval step
Success Factors
Workflow Service
2019

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How SAP uses Flowable as its BPMN engine for SAP CP Workflow

  • 1. Krassimir Kondarev, SAP November 2019 How SAP uses Flowable as its BPMN engine for SAP CP Workflow
  • 2. © 2017 SAP SE or an SAP affiliate company. All rights reserved. 2 © 2017 SAP SE or an SAP affiliate company. All rights reserved. No part of this publication may be reproduced or transmitted in any form or for any purpose without the express permission of SAP SE or an SAP affiliate company. SAP and other SAP products and services mentioned herein as well as their respective logos are trademarks or registered trademarks of SAP SE (or an SAP affiliate company) in Germany and other countries. Please see http://global12.sap.com/corporate-en/legal/copyright/index.epx for additional trademark information and notices. Some software products marketed by SAP SE and its distributors contain proprietary software components of other software vendors. National product specifications may vary. These materials are provided by SAP SE or an SAP affiliate company for informational purposes only, without representation or warranty of any kind, and SAP SE or its affiliated companies shall not be liable for errors or omissions with respect to the materials. The only warranties for SAP SE or SAP affiliate company products and services are those that are set forth in the express warranty statements accompanying such products and services, if any. Nothing herein should be construed as constituting an additional warranty. In particular, SAP SE or its affiliated companies have no obligation to pursue any course of business outlined in this document or any related presentation, or to develop or release any functionality mentioned therein. This document, or any related presentation, and SAP SE’s or its affiliated companies’ strategy and possible future developments, products, and/or platform directions and functionality are all subject to change and may be changed by SAP SE or its affiliated companies at any time for any reason without notice. The information in this document is not a commitment, promise, or legal obligation to deliver any material, code, or functionality. All forward- looking statements are subject to various risks and uncertainties that could cause actual results to differ materially from expectations. Readers are cautioned not to place undue reliance on these forward-looking statements, which speak only as of their dates, and they should not be relied upon in making purchasing decisions. © 2017 SAP SE or an SAP affiliate company. All rights reserved.2019 2019
  • 3. © 2017 SAP SE or an SAP affiliate company. All rights reserved. 3 Bi-Modal IT Mode 1 How to run your company? How to steer your company? Setting the foundation 1 0 1 0 1 01 0 0 0 1 1 1 1 1 0 2019
  • 4. © 2017 SAP SE or an SAP affiliate company. All rights reserved. 4 Bi-Modal IT Mode 1 Mode 2 How to sense? How to engage? How to decide? How to run your company? How to steer your company? Setting the foundation 1 0 1 0 1 01 0 0 0 1 1 1 1 1 0 2019
  • 5. © 2017 SAP SE or an SAP affiliate company. All rights reserved. 5 SAP Cloud Platform Mode 1 SAP Cloud Applications Concur 2019
  • 6. © 2017 SAP SE or an SAP affiliate company. All rights reserved. 6 SAP Cloud Platform Mode 1 Mode 2 SAP Cloud Applications Concur SAP Cloud Platform Workflow 2019
  • 7. © 2017 SAP SE or an SAP affiliate company. All rights reserved. 7 SAP Cloud Applications Concur SAP Cloud Platform SAP Cloud Platform Workflow My Inbox Portal / Launchpad Your UIs Business Rules Your Apps Tools Mash- Ups REST 2019
  • 8. © 2017 SAP SE or an SAP affiliate company. All rights reserved. 8 SAP Cloud Platform Workflow Integration My Inbox Portal / Launchpad Your UIs Business Rules Your Apps SAP Cloud Applications Concur Tools On Prem Systems SAP Cloud Platform REST SOAP, REST, Mail, SFTP, HTTPS, … Mash- Ups OData / REST / SOAP via SAP CP Cloud Connector (secure tunnel) Platform Services REST 2019
  • 9. © 2017 SAP SE or an SAP affiliate company. All rights reserved. 9 SAP Cloud Platform Workflow Integration My Inbox Portal / Launchpad Your UIs Business Rules Your Apps SAP Cloud Applications Concur Tools On Prem Systems SAP Cloud Platform REST SOAP, REST, Mail, SFTP, HTTPS, … Mash- Ups OData / REST / SOAP via SAP CP Cloud Connector (secure tunnel) SAP API Business Hub Platform Services publish consum e REST 2019
  • 10. © 2017 SAP SE or an SAP affiliate company. All rights reserved. 11 SAP Cloud Platform Workflow – High Level Architecture Workflow Tomcat Java 8 (incl. Nashorn) Flowable Spring MVC Olingo REST APIs OData APIs SAP HANA DB SAP 2019
  • 11. © 2017 SAP SE or an SAP affiliate company. All rights reserved. 12 SAP Cloud Platform Workflow – PaaS support Tomcat Java 8 (incl. Nashorn) Flowable Spring MVC Olingo REST APIs OData APIs SAP HANA DB SAP Customer Your UIs Your Apps DB Schema PaaS Model 2019
  • 12. © 2017 SAP SE or an SAP affiliate company. All rights reserved. 13 SAP Cloud Platform Workflow – SaaS support Tomcat Java 8 (incl. Nashorn) Flowable Spring MVC Olingo REST APIs OData APIs SAP HANA DB SAP ISV / Partner Customers SaaS Application DB Schema SaaS Model (OEM) 2019
  • 13. © 2017 SAP SE or an SAP affiliate company. All rights reserved. 14 SAP Cloud Platform Workflow – Journey to Flowable 2019 11/2019 Workflow live in SCP Cloud Foundry (13 DCs) Workflow live in SCP Neo (15 DCs) (Flowable) 01/2019 Workflow live in SCP Cloud Foundry Workflow live in SCP Neo (14 DCs) (Activiti) 02/2017 Workflow live in SCP Neo (Activiti) 11/2016 Workflow in beta in SCP Neo (Activiti) Activiti / Flowable challenges: • Schema-based tenant isolation • HANA database support • Script task sandboxing & throttling Challenges to switch to Flowable: • Multiple productive customers in each landscape (Neo and Cloud Foundry) • Switch without downtime (execution with the 2 engines: legacy v5 and new v6)
  • 14. Demo
  • 15. © 2017 SAP SE or an SAP affiliate company. All rights reserved. 16 New employee onboarding extension John Edrich Hiring Manager “I wish new hires could start working on day one” Challenges Limited visibility into the hiring & equipment process and what are the next steps (“flying blind“ ) ð Monitor onboarding process end-to-end 3 2 Infrastructure is all set up before new hire’s start date ð Trigger service ticket for telephone and desk setup 1 New hires sometimes don’t have the required equipment when they start, or equipment is unnecessarily ordered ð Make sure the buddy takes care of the equipment and control costs via approval step Success Factors Workflow Service 2019