How Should You Pay High Performers?
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The document discusses strategies for compensating high performers to foster a culture of performance and business growth. It outlines six rules for effective pay strategies focusing on establishing performance frameworks, defining value creation, and promoting long-term value sharing. Additionally, it emphasizes the importance of innovative approaches and partnership-building between employees and leadership to attract and retain top talent in a competitive market.
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How Should You Pay High Performers?
- 1. How ShouldYou Pay High Performers?
- 2. Vision: Help Businesses Build and Sustain a Performance Culture Accelerate performance capabilities by designing pay strategies that transform employees into growth partners.
- 3. If you do that… • Quality of talent will improve. • Employee engagement will expand. • Performance will be magnified. • Business growth will be accelerated. • Shareholder value will increase.
- 4. 44 Where We are Headed Why is pay for high performers an issue? ▪ Talent Trends Who are the high performers— the ones you have and the ones you will need? ▪ Key Criteria How do you pay high performers? ▪ 6 Rules
- 5. 55 Why is high performer pay an issue?
- 6. 66 CEO Talent Concerns One of the biggest headaches for CEOs is making sure that the organization has the right people to cope with what lies ahead. There’s the basic question of planning for the skills that are needed now and in the future: Which roles will be automated? What new roles will be needed to manage and run emerging technology? What skills should the company be looking for, and training their people for? Where will we find the people we need? PwC’s 18th Annual Global CEO Survey
- 7. 77 But more importantly, CEOs need to be sure that the business is fit to react quickly to whatever the future may throw at it – and that means filling it with adaptable, creative people, working in a culture where energy fizzes and ideas spark into life. If they can’t be found, they must be created. PwC’s 18th Annual Global CEO Survey (continued)
- 8. 88 Key Talent Trend By 2020, the worldwide shortage of highly skilled, college-educated workers could reach 38 to 40 million, or 13% of demand. (Source: McKinsey Global Institute, 2014)
- 9. 99 2020 is Here “The conversations overheard at every Chief Executive Group event this year undoubtedly echo the conversations you’re having with …the heads of every division in your organization: how to deal with the skills gap that has made it so difficult for companies throughout America to fill available jobs, increase often-stalled productivity, navigate change, and fuel the sort of disruptive activity that is essential for survival in this economy.” (Chief Executive Magazine, July 25, 2017)
- 10. 1010 Employee Empowerment Employees today have increased bargaining power, the job market is highly transparent, and attracting top-skilled workers is a highly competitive activity. Companies are now investing in analytics tools to figure out why people leave, and the topics of purpose, engagement, and culture weigh on the minds of business leaders everywhere. (Deloitte 2015 Study & Report)
- 11. 1111 Governing Thought Pay the least amount you can “get away with” to attract the best talent available and drive the maximum performance possible.
- 12. 1212 Those Days are Gone
- 13. 1313 What is a High Performer? Value Creator
- 14. 1414 The Emergence of Catalysts The New Corporate Garage “…Apple’s inventiveness is no anomaly; it indicates a dramatic shift in the world of innovation. The revolution spurred by venture capitalists decades ago has created the conditions in which scale enables big companies to stop shackling innovation and start unleashing it.”
- 15. 1515 Catalysts Change Growth Trajectory “…entrepreneurial individuals, or ‘catalysts,’ within big companies are using those companies’ resources, scale, and growing agility to develop solutions to global challenges in ways that few others…” (Harvard Business Review, September 2012) Jony Ive
- 16. 1616 Strategic Leaders “Most companies have leaders with the strong operational skills needed to maintain the status quo. But they are facing a critical deficit: They lack people in positions of power with the know-how, experience, and confidence required to tackle what management scientists call “wicked problems. “…strategic leaders…tend to have several common personality traits: They can challenge the prevailing view without provoking outrage or cynicism; they can act on the big and small picture at the same time, and change course if their chosen path turns out to be incorrect; and they lead with inquiry as well as advocacy, and with engagement as well as command, operating all the while from a deeply held humility and respect for others. (10 Principles of Strategic Leadership, Strategy+Business, May 18, 2016, Jessica Leitch, David Lancefield, and Mark Dawson)
- 17. 1717 What it Means • Companies need catalysts who are strategic leaders. • Catalysts must focus on areas of strategic impact • Catalysts are scarce. • Scarcity creates competition • Competition requires a unique and comprehensive value proposition
- 18. 1818 6 Rules for Paying High Performers 1. Establish a performance framework 2. Define value creation 3. Choose a pay philosophy & structure 4. Emphasize long-term value sharing 5. Be innovative 6. Frame a partnership …plus a bonus rule.
- 19. 1919 1. Establish a Performance Framework Business Framework Talent Framework Compensation Framework
- 20. 2020 Business Framework Phase One Define Growth Expectations (Vision) ▪ Key outcomes that must be achieved Define Business Model and Strategy ▪ Performance Engine ▪ How the company will compete ▪ Where are growth opportunities? Identify Roles and Expectations ▪ Establish Performance Criteria ▪ Define “Success” Business Framework
- 21. 2121 Compensation Framework Phase Two Establish a pay philosophy ▪ Expansive vs. Selective—or Hybrid ▪ Define what the company is willing to pay for Engineer a pay strategy ▪ Structure ▪ Mindset Adopt a “Total Rewards” Approach Compensation Framework
- 22. 2222 Talent Framework Phase Three Identify Key Producers ▪ Meeting “success” standards Identify Talent “Gaps” ▪ Recruiting Strategy Communicate Expectations ▪ Define success Communicate Rewards ▪ Philosophy ▪ Programs ▪ Value Statement Talent Framework
- 23. 2323 2. Define Value Creation Value attributable to the productivity and performance of human capital.
- 24. 2424 2. Calculating Value Creation Focus on Productivity Profit
- 25. 2525 Value Creation Example: Item Amount Capital Account $20,000,000 Cost of Capital 12% Capital Charge $2,400,000 Operating Income $10,000,000 Productivity Profit $7,600,000 Total Rewards Investment $25,000,000 ROTRI™ 30.4% (ROTRI™ = Productivity Profit/Total Rewards Investment)
- 26. 2626 ROTRI™ Example: Item Figure Capital Account $20,000,000 Cost of Capital 12% Capital Charge $2,400,000 Operating Income $10,000,000 *Productivity Profit $7,600,000 Total Rewards Investment $25,000,000 ROTRI™ (Return onTotal Rewards Investment) 30.4% (ROTRI™ = Productivity Profit/Total Rewards Investment) *Variable Pay Plans (Value Sharing) are financed from Productivity Profit
- 27. 2727 3. Choose a Pay Philosophy & Structure How value creation is defined. How value is shared—and with whom. Market pay standards. How guaranteed pay and value- sharing will be balanced. How short and long-term value- sharing will be balanced. When or if equity will be shared. How merit pay is defined.
- 28. 2828 Pay Structure Expansive Selective Workspan (World at Work) The War for Stars, May 2012
- 29. 2929 Expansive Approach Strives to retain virtually every employee under the theory that everyone is needed or they wouldn’t be there. Largely egalitarian. “Why upset our harmonious culture by creating an elite group that receives special treatment? All our employees are critical and perform well, and most are not going to leave.”
- 30. 3030 Expansive Approach Easy to administer Does not usually support an organization’s efforts to raise overall performance Discourages and disengages high performers
- 31. 3131 Selective Approach Identifies, nurtures and works to retain the high performers at all levels of the organization. Seeks to produce a cycle that, in the long term, will not only retain existing high performers, but create and attract more high performers and generate ever-improving standards of performance and organizational results.
- 32. 3232 Selective Approach Sets high performance standards Acknowledges the company is in a war for stars Recognizes high performers always have an opportunity to move
- 33. 3333 Which approach makes the most sense?
- 34. 3434 4. Focus on Long-Term Value Sharing
- 35. 3535 Value Sharing Instead of “Incentives” Incentives imply a “carrot and stick” approach while value sharing is about reinforcing outcomes and forging a financial partnership.
- 36. 3636 What High Performers Want There is a philosophy that guides pay decisions and I relate to it. There is a mechanism for sharing value with those who help produce it. I have some control over how much I can earn if I produce. I feel a sense of partnership with ownership.
- 37. 3737 Long-Term Value-Sharing & Catalysts Single most important component in attracting and retaining “catalysts” Should be used in every size organization Creates “wealth multiplier” mindset Ties employees to vision and growth plan of the company Most under-utilized plan in most private companies
- 38. 3838 Financial “Hierarchy of Needs” Cash Flow & Living Standard Risk Protection Retirement Planning Value Sharing Wealth Accumulation Qualified & Executive Retirement Plans Comprehensive, Flexible Benefits Plan Short & Long-Term Incentive Plans Salary & Bonus Wealth Multiplier Philosophy Clear Pay Philosophy 1 2 3 4 5
- 39. 3939 9 Value Sharing Alternatives Stock Option Performance Shares Restricted Stock Phantom Stock Option Performance Phantom Stock Phantom Stock Profit Pool Performance Unit Strategic Deferred Compensation
- 40. 4040 Grant Equity or Not Equity? Full Value or Appreciation Only? Yes Appreciation Stock Option Full Value Performance Based? Yes Performance Shares No Restricted Stock No Reward for Value Increase or Financial Performance? Value Increase Full Value or Appreciation? Appreciation Phantom Stock Option Full Value Performance Based? Yes Performance Phantom Stock No Phantom Stock Financial Performance Appreciation- Performance Based or Employee Directed? Performance Based Reward for Profit/Cash Flow or Other Metrics? Profits Allocation or Objectives Based? Allocation Profit Pool ObjectivesOther Metrics Performance Unit Employee Directed Strategic Deferred Compensation
- 41. 4141 Sharing Equity In a Private Company, when does it make sense? Key Questions Competing against public companies for talent? Need to give equity to attract or retain vital contributors? Employees have earned an ownership stake? Means exist for transferring or repurchasing stock? Can accept the immediate dilution of your equity?
- 42. 4242 What Direction Should You Take?
- 43. 4343 Long-Term Value Sharing Drives Productivity Profit Item Figure Capital Account $20,000,000 Cost of Capital 12% Capital Charge $2,400,000 Operating Income $10,000,000 *Productivity Profit $7,600,000 Total Rewards Investment $25,000,000 ROTRI™ (Return onTotal Rewards Investment) 30.4% (ROTRI™ = Productivity Profit/Total Rewards Investment)
- 45. 4545 Trends for Paying High Performers Performance Agreements Opt-In Plans Internal Venture Capital
- 46. 4646 Performance Agreements Prominent Media Company High performers excluded from profit sharing- type incentive plan Annual negotiated “deal” “Deal sheet” Quarterly self-evaluation
- 47. 4747 Performance Agreement Outcomes High performance threshold Small or even $0 payouts can occur High-risk, high-upside Mentoring environment Ownership mindset High retention
- 48. 4848 Opt-In Plans Most Ideal in Start-Up Environment Opt for: “Higher” salary plus modest incentives “Low” or no salary and high upside through short and long-term value sharing Tied to a revenue or profit-sharing formula Volatility: payments lowered &/or deferred Opt-In periods may differ
- 49. 4949 Opt-In Plans Outcomes Employees feel in control Owners limit exposure Highly flexible “Shared” entrepreneurial experience Promotes an ownership mindset “Self-identifies” key performers
- 50. 5050 Internal Venture Capital Highly Entrepreneurial Approach Larger organizations Establish venture capital account Define access criteria Fund innovative ideas Performance criteria set Value sharing plan tied to performance criteria Accompanied by performance agreements or “opt-in” comp plans
- 51. 5151 Internal Venture Capital Outcomes Accelerate innovation Attract catalysts Share risk Identify potential future leaders and owners
- 52. 5252 6. Frame a Partnership
- 53. 5353 Focus on Line of Sight Vision Where? Model & Strategy How ? Roles and Expectations My Contribution? Rewards What’s in it for me?
- 54. 5454 Market a Future that’s Relevant Communicate desire for a growth partnership Demonstrate commitment To the future business To key contributors Promote don’t just communicate Be consistent
- 55. 5555 Market a Future that’s Relevant Here’s our future Here’s how we’re going to get there Here’s the role we picture for you Here’s how we encourage our people to grow and contribute Here’s our philosophy about pay and rewards Here are our specific pay programs Here’s how our pay programs could work for you if we achieve our plan
- 56. 5656 Employee Value Statement Year 1 2 3 4 5 Targeted Results 100% 100% 100% 100% 100% Salary $160,000 $166,400 $173,056 $179,878 $187,177 STVS $64,000 $66,560 $69,222 $71,991 74,871 LTVS (EOY) -- $74,000 $186,000 $311,000 $448,000 401(k) @7% $17,120 $36,123 $57,169 $80,428 $106,086 Total Cash $224,000 $232,960 $242,278 $251,970 $262,048 Wealth Accrual $17,120 $110,123 $243,169 $391,428 $554,086 Total Value $241,120 $567,083 $942,407 $1,342,636 $1,767,343
- 57. 5757 Bonus Rule: Market the Employer Brand
- 58. 5858 What is an Employer Brand? The perception employees, future employees and the community hold of your company. You don’t get to decide what your brand is. Others determine it. While you don’t get to decide what your brand is, you can decide what you want it to be. CEOs must lead that effort. Employer branding is largely a marketing effort. It is not an HR function.
- 59. 5959 Build an Employer Brand Strategy As the global economy picks up, there is growing concern among CEOs about finding and keeping the best talent to achieve their growth ambitions. Different surveys show that in 2014, 36% of global employers reported talent shortages, the highest percentage since 2007, and in a more recent 2015 survey, 73% of CEOs reported being concerned about the availability of key skills. So how can companies compete effectively in this new war for talent? First and foremost, it’s time for leaders to focus on strengthening their organizations’ employer brands. (“CEOs Need to Pay Attention to Employer Branding,” Harvard Business Review, May 11, 2015, Richard Mosley)
- 60. 6060 6 Rules for Paying High Performers 1. Establish a performance framework 2. Define value creation 3. Choose a pay philosophy & structure 4. Emphasize long-term value sharing 5. Be innovative 6. Frame a partnership …plus a bonus rule.
- 62. 6262 New SaaS tool Build and manage your bonus plan online.
- 63. 6363 Today’s Presenter: Ken Gibson SeniorVice President (949) 265-5703 [email protected] 7700 Irvine Center Drive, Suite 930 Irvine, CA 92618 949-852-2288 www.VLadvisors.com www.PhantomStockOnline.com www.BonusRight.com ThankYou!