HOW THE UNIVERSITY OF
MARYLAND
IMPLEMENTED A
CAMPUS-WIDE IT
ACCESSIBILITY PLAN
Ana Palla-Kane
IT Accessibility
Specialist
University of Maryland
www.3playmedia.co
m
Twitter:
@3playmedia
• Type questions in the window during the presentation
• This webinar is being recorded & will be available for
replay
• To view live captions, please follow the link in the chat
Susan Johnston
Instructional Designer
University of Maryland
University of Maryland
IT ACCESSIBILITY PLAN
From Design to Implementation
Ana Palla-Kane & Susan Johnston
Academic Technology & Innovation
Division of Information Technology
University of Maryland, College Park, MD
University of Maryland
College Park, MD
UG	Students 27,443
Grad	Students 10,697
Faculty 4,467
Academic	staff								 4,248
Admin	staff														 5,134
Approx.	 52,000
12	academic	units
60+	administrative	units
UMD IT Accessibility Services
Accessibility & Disability Service Office
- Accommodations for qualified students
- Adaptive Technology Lab and the Alternate Text Unit
• Training	on	the	use	of	adaptive	technologies	
• Assistive	hardware	and	software	technologies	
• Technology	assisted	exams
• Assistance	in	identifying/developing	technology
• Converting	and	delivering	course	texts	and	exams	into	Kurzweil	files,	audio	files,	
large	print	versions,	braille	printouts,	etc.
- Deaf and Hard of Hearing Services
- Captioning, audio-description
- ASL interpreters
UMD IT Accessibility Services
Division of Information Technology
Goal to create and maintain an inclusive educational and working
environment for people of all abilities
- Web Accessibility Services and Scanning Tool
- Course Accessibility
- Canvas tools, training and consultation
- Video production and captioning service
- Procedures for procurement of eTools
IT Accessibility Plan - DIT
Development and Approval Process
• Development as a proactive measure
• DIT Leadership commitment
• IT Accessibility Committee – March 2015
• Campus wide representation
• Approval November 2015
• Information Technology Council
• The President’s Commission on Disability Issues
• UMD 3-year IT Accessibility Plan
Areas
The University of Maryland IT Accessibility Plan
focuses on the following strategic areas:
1. Web Accessibility
2. Multimedia Development
3. eLearning Tools
4. Course (re)design
5. Adaptive Technology Tools
1. Web Accessibility
Principles
• Web accessibility standards should be widely recognized
throughout the campus community
• Web designers, developers and Web content managers should
be able to scan and fix existing and new websites and Web
applications for common accessibility guidelines
Implementation
• UMD Web Accessibility Standards - WCAG 2.0 AA | Dec 2016
• Pilot enterprise-wide licensed software that enables UMD users
to scan websites and applications for accessibility compliance
• Web accessibility plan (audit, reporting, training)
• Partnership with University Relations
• Training and workshops
2. Multimedia Development
Principles
• Technological resources for closed captioning and audio
descriptions should be made available for instructors
• Academic and administrative units should make existing and new
public (procured and developed) multimedia accessible when
possible.
Implementation
• Established requirement to caption all media produced by DIT to
instructors
• Training and knowledge articles on how to caption
• Exploring models for captioning and transcription services
3. e-Learning tools
Principles
• eLearning tools (existing and new) should meet accessibility
requirements for compliance.
• Faculty and staff currently using eLearning tools that do not meet
appropriate requirements should provided alternative tools.
Implementation
• Set guidelines for procuring accessible technology
• Development of accessibility compliance checklist for
evaluation and testing of tools and software
• Identify and document alternative tools or strategies that provide
similar functionality and that are compliant to replace the non-
compliant tools
4. Course (re)design
Principles
• Web-based (ELMS - Instructure’s Canvas Learning Management
• System) instructional materials should be accessible.
• Instructors should have abundant and usable resources and information to
help them (re)design accessible courses.
• Instructors should have abundant learning opportunities and personalized
instructional design services to (re)design accessible courses.
Implementation
• Accessible course checklist | UX and Universal Design
• Canvas Design Tool Accessibility Checker
• Accessibility training of instructional designers
• Consultations, workshops and trainings to faculty
• Implementing University of Central Florida open source tools for CANVAS
• UDOIT - Accessibility check and fixes
• Quiz Extensions tool
5. Adaptive Technology Tools
Principles
• Students, faculty and staff and visitors with disabilities should
have equal opportunity to attend, interact and succeed through
access to UMD adaptive technology resources and services
Implementation
• Identifying existing assistive technology tools currently being used
at UMD and assess how these resources are meeting the needs
for all students, faculty and staff registered with the Accessibility
and Disability Service (ADS)
• Developing a plan for procurement, deployment and maintenance
of adaptive technologies at UMD. Currently managed by ADS
Leveraging collective expertise and
resources
University System of Maryland
IT Accessibility Guidelines | under development
• Web accessibility
• Accessibility of course materials and online courses
• Captioning
• Procurement
• Library information accessibility
Big Ten Academic Alliance
IT Accessibility Group
• Sharing best practices
• Guidelines for procurement document
Actions
• Determining and re-evaluating priorities
• Collaborating with units across campus
• Providing knowledge and awareness at all levels
• Changing the view of accessibility as a financial burden
• Connecting and seeking support inside and outside the
university (USM, BTAA-ITAG,EDUCAUSE, NFB, others)
• Focusing on our vision
QUESTIONS
Ana Palla-Kane
anapalla@umd.edu
Susan Johnston
sbj@umd.edu
itaccessibility@umd.edu
Q&A
www.3playmedia.com/webinars/

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How the University of Maryland Implemented a Campus-Wide IT Accessibility Plan

  • 1. HOW THE UNIVERSITY OF MARYLAND IMPLEMENTED A CAMPUS-WIDE IT ACCESSIBILITY PLAN Ana Palla-Kane IT Accessibility Specialist University of Maryland www.3playmedia.co m Twitter: @3playmedia • Type questions in the window during the presentation • This webinar is being recorded & will be available for replay • To view live captions, please follow the link in the chat Susan Johnston Instructional Designer University of Maryland
  • 2. University of Maryland IT ACCESSIBILITY PLAN From Design to Implementation Ana Palla-Kane & Susan Johnston Academic Technology & Innovation Division of Information Technology University of Maryland, College Park, MD
  • 3. University of Maryland College Park, MD UG Students 27,443 Grad Students 10,697 Faculty 4,467 Academic staff 4,248 Admin staff 5,134 Approx. 52,000 12 academic units 60+ administrative units
  • 4. UMD IT Accessibility Services Accessibility & Disability Service Office - Accommodations for qualified students - Adaptive Technology Lab and the Alternate Text Unit • Training on the use of adaptive technologies • Assistive hardware and software technologies • Technology assisted exams • Assistance in identifying/developing technology • Converting and delivering course texts and exams into Kurzweil files, audio files, large print versions, braille printouts, etc. - Deaf and Hard of Hearing Services - Captioning, audio-description - ASL interpreters
  • 5. UMD IT Accessibility Services Division of Information Technology Goal to create and maintain an inclusive educational and working environment for people of all abilities - Web Accessibility Services and Scanning Tool - Course Accessibility - Canvas tools, training and consultation - Video production and captioning service - Procedures for procurement of eTools
  • 6. IT Accessibility Plan - DIT Development and Approval Process • Development as a proactive measure • DIT Leadership commitment • IT Accessibility Committee – March 2015 • Campus wide representation • Approval November 2015 • Information Technology Council • The President’s Commission on Disability Issues • UMD 3-year IT Accessibility Plan
  • 7. Areas The University of Maryland IT Accessibility Plan focuses on the following strategic areas: 1. Web Accessibility 2. Multimedia Development 3. eLearning Tools 4. Course (re)design 5. Adaptive Technology Tools
  • 8. 1. Web Accessibility Principles • Web accessibility standards should be widely recognized throughout the campus community • Web designers, developers and Web content managers should be able to scan and fix existing and new websites and Web applications for common accessibility guidelines Implementation • UMD Web Accessibility Standards - WCAG 2.0 AA | Dec 2016 • Pilot enterprise-wide licensed software that enables UMD users to scan websites and applications for accessibility compliance • Web accessibility plan (audit, reporting, training) • Partnership with University Relations • Training and workshops
  • 9. 2. Multimedia Development Principles • Technological resources for closed captioning and audio descriptions should be made available for instructors • Academic and administrative units should make existing and new public (procured and developed) multimedia accessible when possible. Implementation • Established requirement to caption all media produced by DIT to instructors • Training and knowledge articles on how to caption • Exploring models for captioning and transcription services
  • 10. 3. e-Learning tools Principles • eLearning tools (existing and new) should meet accessibility requirements for compliance. • Faculty and staff currently using eLearning tools that do not meet appropriate requirements should provided alternative tools. Implementation • Set guidelines for procuring accessible technology • Development of accessibility compliance checklist for evaluation and testing of tools and software • Identify and document alternative tools or strategies that provide similar functionality and that are compliant to replace the non- compliant tools
  • 11. 4. Course (re)design Principles • Web-based (ELMS - Instructure’s Canvas Learning Management • System) instructional materials should be accessible. • Instructors should have abundant and usable resources and information to help them (re)design accessible courses. • Instructors should have abundant learning opportunities and personalized instructional design services to (re)design accessible courses. Implementation • Accessible course checklist | UX and Universal Design • Canvas Design Tool Accessibility Checker • Accessibility training of instructional designers • Consultations, workshops and trainings to faculty • Implementing University of Central Florida open source tools for CANVAS • UDOIT - Accessibility check and fixes • Quiz Extensions tool
  • 12. 5. Adaptive Technology Tools Principles • Students, faculty and staff and visitors with disabilities should have equal opportunity to attend, interact and succeed through access to UMD adaptive technology resources and services Implementation • Identifying existing assistive technology tools currently being used at UMD and assess how these resources are meeting the needs for all students, faculty and staff registered with the Accessibility and Disability Service (ADS) • Developing a plan for procurement, deployment and maintenance of adaptive technologies at UMD. Currently managed by ADS
  • 13. Leveraging collective expertise and resources University System of Maryland IT Accessibility Guidelines | under development • Web accessibility • Accessibility of course materials and online courses • Captioning • Procurement • Library information accessibility Big Ten Academic Alliance IT Accessibility Group • Sharing best practices • Guidelines for procurement document
  • 14. Actions • Determining and re-evaluating priorities • Collaborating with units across campus • Providing knowledge and awareness at all levels • Changing the view of accessibility as a financial burden • Connecting and seeking support inside and outside the university (USM, BTAA-ITAG,EDUCAUSE, NFB, others) • Focusing on our vision