How to Develop Your Talent Pool
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The document discusses strategies for developing a talent pool in the automotive industry, emphasizing the importance of training, exploration, and setting expectations. Key strategies include providing opportunities for personal development, specific feedback, and continual practice to build confidence among employees. The document concludes with a call to action for more information and assistance in these initiatives.
How to Develop Your Talent Pool
- 1. DEALERSTRONG Harlene Doane, COO Developing Your Talent Pool: Planning for Your Business Future
- 3. Who believes they are in the Car Business?
- 4. Developing Your Talent Pool: Planning for Your Business Future
- 5. The Workforce is Shifting Rapidly
- 8. Which factors most influenced your decision to accept your current position? Opportunity for personal development Reputation of the organization (36%) Starting salary (21%) Working hours and leave allowances (9%)
- 9. Which three benefits would you most value from an employer? Training and Development – 22% Flexible working hours – 19% Cash Bonuses – 14%
- 10. There just isn’t a talent pool in my market.
- 12. What Separates These Two? 1. Training / Development 2. Practice
- 13. How to Train Your Swimmers (Talent) 1. Provide Exploration Opportunities 2. Set Expectations 3. Teach the Basics First 4. Build Confidence/Reward Performance 5. Practice to Refine Skills
- 14. 1. Water Exploration If they aren’t comfortable in water, you can’t teach them to swim.
- 16. 1. Auto Exploration Career Day Allow prospects to explore your dealership and opportunities
- 17. 2. Set Expectations If swimming was to become your full time job, would you want it to be enjoyable?
- 18. 2. Set Expectations If automotive sales was to become your full time job, would you want it to be enjoyable?
- 19. Pre-Boarding Properly 2. Set Expectations
- 20. Onboard Consistently Provide Training Opportunities 2. Set Expectations
- 21. 3. Teach the Basics First Arms Legs Breathing
- 22. 3. Teach the Basics First What to Say How to Say It How to Present Themselves How to Present Vehicle
- 23. 4. Build Confidence/Provide Feedback Set Small Attainable Goals Acknowledge Progress Feedback
- 24. 4. Build Confidence/Provide Feedback Praise – general, no specific Susie you are so talented! Great job on the month Joe! No depth, no action, no motivation to improve.
- 25. 4. Build Confidence/Provide Feedback Feedback – specific, issue focused Susie your efforts on ensuring that all accounts payable are entered on time has helped us shave 3 days off our parts reconciliation process. Thank you
- 26. 4. Build Confidence/Provide Feedback Feedback – specific, issue focused Joe, last month, was great due to the increase in gross profit per unit you and your team produced. Keep it up!
- 27. 4. Build Confidence/Provide Feedback Set Small Attainable Goals Acknowledge Progress Feedback Build Confidence Continually Reward Performance
- 28. 5. Practice to Refine Skills Daily Instruction Daily Practice (Role Play) Reflection Time Peer/Social Interaction Continual Coaching/Mentoring
- 29. How to Train Your Swimmers (Talent) 1. Provide Exploration Opportunities 2. Set Expectations 3. Teach the Basics First 4. Build Confidence/Reward Performance 5. Practice to Refine Skills
- 30. If You Want the Best Talent in Your Pool Train the Best Swimmers
- 31. Thank You. For More Information: Visit http://www.dealerstrong.com/ Call our office @ 877-811-8107