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© eG Innovations, Inc. | www.eginnovations.com | Confidential
Pinpoint root-cause of slow
performance
Multi-cloud
Monitoring
© eG Innovations, Inc. | www.eginnovations.com | Confidential @perfclarity
Arun Aravamudhan
Head of Products – Cloud, Container and APM
 Lead APM product development @eGInnovations
 20+ years of experience in distributed systems (e-commerce,
banking, telco) across Dev, Architecture and Ops.
 Live in Chennai, India.
@perfclarity
It's great to here @ E2EVC
© eG Innovations, Inc. | www.eginnovations.com | Confidential @perfclarity
Outline
Multi-Cloud is already here
(and as IT Ops, we have to deal with it!)
Modern APM and Observability in multi-cloud
(traditional won't cut it)
Key takeaways and Q&A
Hands-on Demo: Troubleshooting a multi-cloud
application (real application running on AWS and Azure)
© eG Innovations, Inc. | www.eginnovations.com | Confidential @perfclarity
Multi-Cloud – Not If; How many?
92 %of respondents reported
having a multi-cloud strategy – source: Flexera
Gartner estimates that by 2022,
75% of enterprise customers using
cloud infrastructure as a service will
adopt a deliberate multi-cloud strategy
Source: 2020 IDG Cloud
Computing Survey
© eG Innovations, Inc. | www.eginnovations.com | Confidential @perfclarity
The GOOD
• Mitigate lock-in ; Flexibility; Negotiating Power (don't let the
cloud vendor hold you hostage)
• Improved disaster recovery; lower latency
• Cherry pick services based on the strengths (don't settle)
The BAD
• Operational complexity
• Monitoring/ visibility is a PAIN!
Multi-Cloud – good and bad
© eG Innovations, Inc. | www.eginnovations.com | Confidential @perfclarity
User Browser
Real-time Multi-Cloud Application - Architecture
Frontend
Microservice on
Docker on-
premises
On-Premises
Product
Quote
Customer
Bunch of microservices on AWS
Elastic Kubernetes Service
(EKS)
AWS
Payments
Microservices on Azure
Kubernetes Service (AKS)
Azure
Docker
AWS
Technology Stack External
payment
gateway
© eG Innovations, Inc. | www.eginnovations.com | Confidential @perfclarity
https://bit.ly/e2evc-demo
“Webstore” is your
company’s E-Commerce
application that sells books
and mobile phones.
It is deployed on a multi-
cloud environment (AWS &
Azure).
Customers are complaining
that they are not able to
place orders.
Link to the Demo Application
Please access the above link on your
mobile phone or desktop
© eG Innovations, Inc. | www.eginnovations.com | Confidential @perfclarity
Let's jump into the demo
© eG Innovations, Inc. | www.eginnovations.com | Confidential @perfclarity
Summary / Closing
4/5/2022
Oracle Confidential – Internal/Restricted/Highly
Restricted
10
You need the right capabilities for Multi-Cloud
• Auto-discovered; meta-tagging
• Dynamic (2 am – new container
spun up)
• Intelligent thresholds
• Auto-baselining
• In-context alerts
• Intelligent color coding
• Easy triaging
• Visual root-cause identification
© eG Innovations, Inc. | www.eginnovations.com | Confidential @perfclarity
Application
Owner or LOB
Multiple Personas – Different Requirements
What’s the End User Experience?
I need to know if performance is
impacting business. I need to hold
cloud vendors honest.
IT Operations
I need early-warning notification of
multi-cloud problems quickly
before customers are impacted. I
need to prioritize which cloud to
focus on first.
Developers
I need code-level visibility of my
code regardless of which cloud and
framework it runs in.
Support &
Helpdesk
I need to triage this
ticket quickly and raise the
ticket to the right cloud
vendor . Need
cross-application tracing to
hand it off it to the right
team.
DevOps
How can I deploy faster
to multiple clouds? Are
code / config changes
affecting real users?
© eG Innovations, Inc. | www.eginnovations.com | Confidential @perfclarity
Checklist for multi-cloud ready monitoring
• Unify multiple cloud providers in a single console. Track on
premise and multi cloud monitoring data side-by-side.
• Intuitive topology visualizations – clear segregation by cloud
provider and microservice.
• Allows you to see cross-cloud (i.e., cloud-to-cloud) interactions
• Pinpoint root-cause : Code issue? Infra? Cloud issue? End user?
DB?
• Logs + Metrics + Traces + Events - all-in-one.
• Allows you to prove: "It's not me; It’s you, the cloud
vendor" with proof points.
© eG Innovations, Inc. | www.eginnovations.com | Confidential
THANK YOU

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How to simplify the monitoring of multi-cloud environments

  • 1. © eG Innovations, Inc. | www.eginnovations.com | Confidential Pinpoint root-cause of slow performance Multi-cloud Monitoring
  • 2. © eG Innovations, Inc. | www.eginnovations.com | Confidential @perfclarity Arun Aravamudhan Head of Products – Cloud, Container and APM  Lead APM product development @eGInnovations  20+ years of experience in distributed systems (e-commerce, banking, telco) across Dev, Architecture and Ops.  Live in Chennai, India. @perfclarity It's great to here @ E2EVC
  • 3. © eG Innovations, Inc. | www.eginnovations.com | Confidential @perfclarity Outline Multi-Cloud is already here (and as IT Ops, we have to deal with it!) Modern APM and Observability in multi-cloud (traditional won't cut it) Key takeaways and Q&A Hands-on Demo: Troubleshooting a multi-cloud application (real application running on AWS and Azure)
  • 4. © eG Innovations, Inc. | www.eginnovations.com | Confidential @perfclarity Multi-Cloud – Not If; How many? 92 %of respondents reported having a multi-cloud strategy – source: Flexera Gartner estimates that by 2022, 75% of enterprise customers using cloud infrastructure as a service will adopt a deliberate multi-cloud strategy Source: 2020 IDG Cloud Computing Survey
  • 5. © eG Innovations, Inc. | www.eginnovations.com | Confidential @perfclarity The GOOD • Mitigate lock-in ; Flexibility; Negotiating Power (don't let the cloud vendor hold you hostage) • Improved disaster recovery; lower latency • Cherry pick services based on the strengths (don't settle) The BAD • Operational complexity • Monitoring/ visibility is a PAIN! Multi-Cloud – good and bad
  • 6. © eG Innovations, Inc. | www.eginnovations.com | Confidential @perfclarity User Browser Real-time Multi-Cloud Application - Architecture Frontend Microservice on Docker on- premises On-Premises Product Quote Customer Bunch of microservices on AWS Elastic Kubernetes Service (EKS) AWS Payments Microservices on Azure Kubernetes Service (AKS) Azure Docker AWS Technology Stack External payment gateway
  • 7. © eG Innovations, Inc. | www.eginnovations.com | Confidential @perfclarity https://bit.ly/e2evc-demo “Webstore” is your company’s E-Commerce application that sells books and mobile phones. It is deployed on a multi- cloud environment (AWS & Azure). Customers are complaining that they are not able to place orders. Link to the Demo Application Please access the above link on your mobile phone or desktop
  • 8. © eG Innovations, Inc. | www.eginnovations.com | Confidential @perfclarity Let's jump into the demo
  • 9. © eG Innovations, Inc. | www.eginnovations.com | Confidential @perfclarity Summary / Closing
  • 10. 4/5/2022 Oracle Confidential – Internal/Restricted/Highly Restricted 10 You need the right capabilities for Multi-Cloud • Auto-discovered; meta-tagging • Dynamic (2 am – new container spun up) • Intelligent thresholds • Auto-baselining • In-context alerts • Intelligent color coding • Easy triaging • Visual root-cause identification
  • 11. © eG Innovations, Inc. | www.eginnovations.com | Confidential @perfclarity Application Owner or LOB Multiple Personas – Different Requirements What’s the End User Experience? I need to know if performance is impacting business. I need to hold cloud vendors honest. IT Operations I need early-warning notification of multi-cloud problems quickly before customers are impacted. I need to prioritize which cloud to focus on first. Developers I need code-level visibility of my code regardless of which cloud and framework it runs in. Support & Helpdesk I need to triage this ticket quickly and raise the ticket to the right cloud vendor . Need cross-application tracing to hand it off it to the right team. DevOps How can I deploy faster to multiple clouds? Are code / config changes affecting real users?
  • 12. © eG Innovations, Inc. | www.eginnovations.com | Confidential @perfclarity Checklist for multi-cloud ready monitoring • Unify multiple cloud providers in a single console. Track on premise and multi cloud monitoring data side-by-side. • Intuitive topology visualizations – clear segregation by cloud provider and microservice. • Allows you to see cross-cloud (i.e., cloud-to-cloud) interactions • Pinpoint root-cause : Code issue? Infra? Cloud issue? End user? DB? • Logs + Metrics + Traces + Events - all-in-one. • Allows you to prove: "It's not me; It’s you, the cloud vendor" with proof points.
  • 13. © eG Innovations, Inc. | www.eginnovations.com | Confidential THANK YOU