How to use Active IQ tool to access filer information
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This document provides instructions for using NetApp's Active IQ tool to access various types of information about a FILER, including cable diagrams, stack diagrams, RAID configuration visualization, hardware capacity headroom, and storage summaries. Users can log into the NetApp support site, enter the FILER name, click on the Configuration button, and select Visualization to view diagrams and other data pulled from the last AutoSupport report. The Active IQ tool extracts valuable information from a FILER's AutoSupport reports with some patience during loading of dynamic visualizations and data.
How to use Active IQ tool to access filer information
- 1. How to use Active IQ tool to access FILER information such as: Cable Diagram Stack Diagram RAID-DISK Visualization Hardware Capacity Headroom Storage summary
- 2. 1) Go to NetApp support : http://support.netapp.com 2) Log in using valid credentials: (If you have never registered, then please click on the Register button on the support page and follow the prompts. Note: You must have a valid NetApp Filer serial numbers to register against)
- 3. 3) Once logged in: From the Top menu-bar, click on ‘Tools’ and select ‘Active IQ’. 4) This will take you to the following screen; you just have to enter the name of the Cluster/Filer that you want to review. You could simply enter initial letters of the FILER Name and it will automatically pop-up the full names. In the example below I choose: SANCL1.
- 4. 5) Once you are taken to Cluster Page for SANCL1: click on the ‘Configuration’ button. 6) Once the configuration page is loaded: There are multiple options on the menu-bar, on the far right is the most interesting & useful bit and is called ‘Visualization’.
- 5. 7) In this example : I have chosen CABLE Visualization You can save this image by clicking on Export to SVG: This Visualization is based on the last triggered AutoSupport; hence it may not be fully updated with any current changes since last update. Autosupport is generated every Sunday @ midnight automatically. Comments: Similarly, you can switch to different tabs, drill in and get to familiarize with the different data types contained within those Menu options. Sometimes, it takes time to load b’cos it pumps the data from the last AutoSupport and then enumerates into visuals and populates other data fields. However, if you are a little patient with the tool, you can extract a lot of valuable information from this Active-IQ tool. [email protected] Sep, 2019