1) The document discusses how data analysis can be used to create hit TV shows by studying user activities and experiences while watching shows.
2) It provides examples of how Amazon and Netflix used data collected from free pilot episodes and viewership trends to inform their decisions about which shows to develop into full series.
3) The key lessons are that data analysis alone cannot determine the solution - intellectual decisions are also needed to interpret the data and take wise risks that can lead to extraordinary success. Managers should use both data and decision-making skills to solve problems.