How to Use HealthyCity.org for Service Referral & Planning
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The document discusses how to utilize healthycity.org as a resource for service referral and direct service planning, leveraging online mapping technology to address social inequities. It highlights the platform's capabilities for community organizations, including access to a database of health and human services, and guidance on researching community data to enhance program focus. Additionally, it outlines practical steps for case managers to find local services and map client distributions.
How to Use HealthyCity.org for Service Referral & Planning
- 1. Information + action for social changeHow to Use HealthyCity.org for Service Referral and Direct Service Planning
- 2. Healthy City is a project of… A public policy change organization rooted in the civil rights movement
- 3. DIRECT TECHNICAL SUPPORT TO:COMMUNITY ORGS
- 4. FOUNDATIONS
- 5. GOVERNMENTONLINE MAPPING TECHNOLOGYwww.HealthyCity.orgCOMMUNITY RESEARCH LABTraining community groups to lead and sustain action-oriented research & technology projects …is an information + action resource that unites rigorous research, community voices and innovative technologiesto solve the root causes of social inequity
- 6. PartnersChildren’s Hospital Los AngelesAdvancement ProjectUSC School of Social Work 2-1-1 LA CountyUnited Ways of CaliforniaChildren NowCalifornia Pan-Ethnic Health NetworkElla Baker Center for Human RightsPrevention InstituteThe California EndowmentLegal Services of No. Cal.California Rural Legal AssistanceSacramento Housing AllianceUC Davis – Center for Regional ChangeCommunity Services Planning CouncilUnited Way Bay AreaSanta Clara Comm. Benefits CoalitionUrban Strategies CouncilSan Mateo Healthy Communities CollaborativeOakland Progressive Empowerment NetworkContra Costa Crisis CenterUnited Way of Fresno/2-1-12-1-1 San Diego2-1-1 Monterey County2-1-1 San BernardinoVolunteer Center of Riverside CountyUnited Way Bay Area/HelplinkCommunity Service Planning Council – 2-1-1 SacramentoUW Silicon Valley/Santa Clara Eden I & R – 211 AlamedaInterface Children Family Services – 2-1-1 VenturaVolunteer Center of Sonoma County
- 8. Case ManagerFunderService ProviderHealthyCity.orgWebsiteCommunity OrganizerPolicy AdvocateResearcher…to fuel social change and improve our communitiesWho Uses HealthyCity.org?Grant Writer
- 9. Question for ParticipantsWhat types of services might you include in your searches?(Type it in the question section)
- 10. What’s on HealthyCity.org?Oh, the Data You’ll See!
- 11. Types of Data on HealthyCity.orgServices & PointsSocial Services & NonprofitsHospitals and FQHCsPublic & Private SchoolsGrocery Stores & WIC VendorsAlcohol Outlets & Toxic SitesAnd much more…
- 12. Types of Data on HealthyCity.orgThematicPopulation Characteristics Civic ParticipationEmployment, Income & PovertyHealth Conditions, Diseases, Injuries and DeathsCrime & Public SafetyHousingAnd much more…
- 13. “Point” & “Thematic” Data
- 14. Today you will learn how to:Help clients find services by searching the detailed health and human service database of 2-1-1s across the state.Research information about your community to enhance program focus and planning.Map data that you collect in order to see the distribution of your clients, members, facilities, or other organizations.
- 16. 1. Find a Service:You’re a case manager in Fresno looking for food and shelter options for a client. They live in ZIP code 93710You can save and share anything you create while logged inGET STARTED!
- 17. *ZIP code 93710
- 18. *Food & Shelter
- 19. *Food & Shelter
- 20. List the services ONLY within the area you’ve selected Browse through listings to look at service details
- 21. You can get directions for your client
- 23. SAVE this list for future referencePRINT list of services EMAIL a link to this list of services
- 25. The link takes you back to yourinteractive list
- 26. You can alsoview services on a mapContact 2-1-1 to update agency information
- 28. Resource Guides Available:Click on Service Categories
- 29. Time to share…What types of services might you include in a search?
- 31. 2.Research information about your community to enhance program focus and planning.
- 32. For example…Senator Liu’s Pathways ProgramThe Pathways program… Serves low-income communities and the working poor, among whom women with children are disproportionately represented. Target populations also include veterans, seniors, and foster, homeless, and other at-risk youth. Includes: research on the community, networking & problem-solving conference, events, website for centralized information
- 33. 2. a.Research information about your community to enhance program focus and planning.Where are the target populations (e.g. veterans, low-income families) located in Senate District 21 (Carol Liu)?
- 34. Click on Change to select your geography
- 37. Click the +- buttons to add community data to your map
- 40. Your first layer of data is listed here.
- 44. ACTION Recommend hosting a “mini -event” for Veterans in this area(or conducting outreach in this area)
- 45. 2. b.Research information about your community to enhance program focus and planning.Where are employment assistance programs located in Senate District 21 (Carol Liu)?
- 52. ACTION Invite representatives from employment agencies to work a table at the Fall conference
- 53. Research information about your community to enhance program focus and planning.Questions?
- 54. You’ll need to register for or Log in to your account3.Map data that you collect in order to see the distribution of your clients, members, facilities, or other organizations.
- 55. For example…2-1-1 LA County2-1-1 LA County Caller DataIn order to provide funders and other stakeholders with information about the number of residents that access the 2-1-1 helpline, and where these calls come from, 2-1-1 LA County uploaded their call center data.
- 57. Click on Upload a Dataset
- 67. Click the +- next to ANY thematic/indicator data category
- 76. 2-1-1 LA County Call Volume & Families in Poverty2009
- 77. Mapping your own dataQuestions?
- 78. Learn about our data sources
- 83. Help is Available:Click on Healthy City User Guideor FAQsThank You!
Editor's Notes
- #7: HC.org provides these people with data and technology to support their work within and on behalf of our communities. HC.org helps encourage data-driven planning and inform policy within sectors such as Education, Public Safety, Health, Public Health, Government, etc.
- #9: The next two slides show two major ‘types’ of data – point & thematic.
- #12: Viewing point and thematic data together enables you to get an initial picture of the distribution of resources, while understanding a particular characteristic about an area. For example, are there educational resources in areas with low educational attainment? Is there access to fresh food in areas with a high concentration of people with diabetes?
- #16: Fresno Food and shelterZIP code 93710
- #32: Pathways promotes awareness and coordination of resources, programs, and services that enable individuals and families to not just meet their basic needs for food, housing, and healthcare, but more importantly, to achieve economic security and wellbeing through education and job training and by adopting healthy lifestyles.The Pathways Program includes:• Research to determine what policies, programs, systems, and funding are in place to effectively prevent Californians from falling into poverty; meet the basic needs of those living in poverty; and provide populations at risk with pathways to economic self-sufficiency, wellbeing, and a dignified life.• A conference to facilitate networking and problem solving among service providers on relevant topics;• “Mini-events” throughout the year targeted to specific audiences in the 21st Senate District; and• A website portal to serve as a centralized resource for information, services, and networking for stakeholders.