How to successfully
plan your sales territory
Simple and practical approach to build an initial plan for
your business - designed for new sellers

By Camilo Rojas - @camilo_rojas
High Level Process
•

Prepare. Customer, Play, Routes,
Competitors

•

Establish target. 

Target = Quota * 1.15

•

Establish pipeline targets. 

Pipe target = Target / Win Rate

•

Assess current pipeline.

•

Identify Pipeline Gaps.

Gap = Pipe target - Current Pipe

•

For each gap, establish a territory plan. 

Gap = Plays * Customers * Routes

•

Consolidate plan on an execution plan

Execution = Customer * Action *
Responsible * Dates
First, prepare…
Understand your customers
•

Agree on coverage model with
customer set and brands

•

Know renewal dates for S&S

Evaluate sell cycles

•

Understand financials and key
business drivers

Discover competitor footprint and
relationship

•

References documented

•

Analyze previous year results.

•

Cluster by industry if possible

•
•

Customer

Industry

Customer 1

Telco

Customer 2 Banking

Key driver Footprint S&S aniv Competitor
Rev Growth

BPM

01/05/14

Oracle

…

Risk contain

ECM

20/03/14

HP

…

Customer 3

Retail

Margin +

MM

15/07/14

SAP

…

Customer 4

Telco

Churn -

NAA

01/02/14

Cloudera

…
Understand your sales plays
•

Review your sales plays available.

•

Review the business needs
addressed with the play

•

Understand industries that best
applies to them. Find the average sell
cycle. Plan your average sell ticket

Plays Industries Avg $

Sell
cycle

•

Be aware of dependencies,
appliances, special services

Play 1

Telco

250k

90 days

•

Leverage accelerators, references
and pre-sales assets

Play 2

Banking

100k

60 days

•

Document your sales plays and land
them to your territory

Play 3

Retail

300k

120 day
Understand your competitors
•

For each one of the plays
selected do your homework
understanding their products,
sales strategies, silver bullets.
•

Subscribe to their newsletters

•

Assist to their marketing
events

•

Keep up on the IMAZ
competitive information for
tactics
Understand your routes
•

For selected plays map
your BP’s

•

Evaluate their tech, sales,
marketing, services ability

•

Review previous year
performance

•

Consider SI’s, ISV’s,
VAD’s, internal services,
etc.
Enable routes for plays
•

Plan with your BPR the
deals that you need your
BP to be ready.

•

Work together on a plan to
enable them from a sales,
tech sales and services
perspective

•

Make sure the BP has IBM
“readiness” to sell the
business
Second, build your
plan…
First establish your objective
•

Understand the past. Clearly
assess what was the business for
the previous year. Segment by
route, play, product, industry.
Establish your win rate.

•

See how you did against your
competition. Measure by quantity of
sales won / lost, revenue won / lost.

•

•

Clearly understand the growth
requested by your plan. Segment
the objective by route, play, quarter.
Target to make 115% each quarter.
Even if you miss, you will be close
to plan.

Target = Quota * 1.15!
!

Example!
Quota
Target

1’000k
1’150k
Establish your pipeline targets
•

•

With target
establish your
pipeline targets.
Ideally separate
for each one of
your sales plays.
Review each
quarter for target
pipeline

Target Pipe = Target / Win Rate!
!

Example!
Last Year win rate 1/5 deals won
Win rate
5x
0.2
!

Pipeline target

1’150/0.2
5’750k
Assess current pipeline
•

Check your current pipeline

•

Make sure you have real,
controlled pipeline

•

Segment current pipeline by
play, sales cycle, pipe age,
deal size, volume of deals

•

•

Leverage pipeline standard
reports they have most of the
info, weekly. Contact your
marketing leader for this info.
This should be a biweekly
practice, this shows the health
of your business.

Pipe

Validated Qualified

Age

Volume

Play 1

1150

600

65

3 opps

Play 2

1600

1400

80

5 opps

Play 3

1400

1000

120

6 opps

Total

4150

2000

88

14 opps
Target Pipe

Validated Pipe

Gap

Play 1

1450

1150

300

Play 2

2500

1600

900

Play 3

1800

1400

400

Total

5750

4150

1600

Identify Pipeline Gap
Subtract your target pipeline with your existing pipeline by play. Alternatively by
customer
Establish a territory plan
•

•

•

•

Work on a matrix to
understand the play coverage
in your customer accounts.
Identify pipeline potential for
each account
Mark where the competition is
incumbent. Make a plan on
how to attack them.
Make sure your total
prospecting plan covers your
gap.

Play 1

Play 2

Total

Client 1

100k

700k

800k

Client 2

500k

SAP

500k

300k

300k

1000k

1600k

Client 3 Oracle

Total

600k
Play

Activity

Responsible

Date

Outcome

Play 1

100k

Briefing

Rep 1

01/03/14

Vision

CVE

TSS 1

15/03/14

Qualify

PoC

Tiger 1

30/03/14 Tech Qua

Propose

Rep 1

15/04/14

Verbal

Negotiate

Rep 1

20/04/14

Close

Sign & Book

Client 1

Rev

Rep 1

28/04/14 Happiness

Play 2

700k

Exec meet

Rep 1

02/03/14

Vision

…

…

…

…

…

…

Consolidate an execution plan
Share it with your team, get them aligned, ask for help
early
Third, and the most important step.
!

Execute your plan.

How to plan your sales territory

  • 1.
    How to successfully planyour sales territory Simple and practical approach to build an initial plan for your business - designed for new sellers By Camilo Rojas - @camilo_rojas
  • 2.
    High Level Process • Prepare.Customer, Play, Routes, Competitors • Establish target. 
 Target = Quota * 1.15 • Establish pipeline targets. 
 Pipe target = Target / Win Rate • Assess current pipeline. • Identify Pipeline Gaps.
 Gap = Pipe target - Current Pipe • For each gap, establish a territory plan. 
 Gap = Plays * Customers * Routes • Consolidate plan on an execution plan
 Execution = Customer * Action * Responsible * Dates
  • 3.
  • 4.
    Understand your customers • Agreeon coverage model with customer set and brands • Know renewal dates for S&S Evaluate sell cycles • Understand financials and key business drivers Discover competitor footprint and relationship • References documented • Analyze previous year results. • Cluster by industry if possible • • Customer Industry Customer 1 Telco Customer 2 Banking Key driver Footprint S&S aniv Competitor Rev Growth BPM 01/05/14 Oracle … Risk contain ECM 20/03/14 HP … Customer 3 Retail Margin + MM 15/07/14 SAP … Customer 4 Telco Churn - NAA 01/02/14 Cloudera …
  • 5.
    Understand your salesplays • Review your sales plays available. • Review the business needs addressed with the play • Understand industries that best applies to them. Find the average sell cycle. Plan your average sell ticket Plays Industries Avg $ Sell cycle • Be aware of dependencies, appliances, special services Play 1 Telco 250k 90 days • Leverage accelerators, references and pre-sales assets Play 2 Banking 100k 60 days • Document your sales plays and land them to your territory Play 3 Retail 300k 120 day
  • 6.
    Understand your competitors • Foreach one of the plays selected do your homework understanding their products, sales strategies, silver bullets. • Subscribe to their newsletters • Assist to their marketing events • Keep up on the IMAZ competitive information for tactics
  • 7.
    Understand your routes • Forselected plays map your BP’s • Evaluate their tech, sales, marketing, services ability • Review previous year performance • Consider SI’s, ISV’s, VAD’s, internal services, etc.
  • 8.
    Enable routes forplays • Plan with your BPR the deals that you need your BP to be ready. • Work together on a plan to enable them from a sales, tech sales and services perspective • Make sure the BP has IBM “readiness” to sell the business
  • 9.
  • 10.
    First establish yourobjective • Understand the past. Clearly assess what was the business for the previous year. Segment by route, play, product, industry. Establish your win rate. • See how you did against your competition. Measure by quantity of sales won / lost, revenue won / lost. • • Clearly understand the growth requested by your plan. Segment the objective by route, play, quarter. Target to make 115% each quarter. Even if you miss, you will be close to plan. Target = Quota * 1.15! ! Example! Quota Target 1’000k 1’150k
  • 11.
    Establish your pipelinetargets • • With target establish your pipeline targets. Ideally separate for each one of your sales plays. Review each quarter for target pipeline Target Pipe = Target / Win Rate! ! Example! Last Year win rate 1/5 deals won Win rate 5x 0.2 ! Pipeline target 1’150/0.2 5’750k
  • 12.
    Assess current pipeline • Checkyour current pipeline • Make sure you have real, controlled pipeline • Segment current pipeline by play, sales cycle, pipe age, deal size, volume of deals • • Leverage pipeline standard reports they have most of the info, weekly. Contact your marketing leader for this info. This should be a biweekly practice, this shows the health of your business. Pipe Validated Qualified Age Volume Play 1 1150 600 65 3 opps Play 2 1600 1400 80 5 opps Play 3 1400 1000 120 6 opps Total 4150 2000 88 14 opps
  • 13.
    Target Pipe Validated Pipe Gap Play1 1450 1150 300 Play 2 2500 1600 900 Play 3 1800 1400 400 Total 5750 4150 1600 Identify Pipeline Gap Subtract your target pipeline with your existing pipeline by play. Alternatively by customer
  • 14.
    Establish a territoryplan • • • • Work on a matrix to understand the play coverage in your customer accounts. Identify pipeline potential for each account Mark where the competition is incumbent. Make a plan on how to attack them. Make sure your total prospecting plan covers your gap. Play 1 Play 2 Total Client 1 100k 700k 800k Client 2 500k SAP 500k 300k 300k 1000k 1600k Client 3 Oracle Total 600k
  • 15.
    Play Activity Responsible Date Outcome Play 1 100k Briefing Rep 1 01/03/14 Vision CVE TSS1 15/03/14 Qualify PoC Tiger 1 30/03/14 Tech Qua Propose Rep 1 15/04/14 Verbal Negotiate Rep 1 20/04/14 Close Sign & Book Client 1 Rev Rep 1 28/04/14 Happiness Play 2 700k Exec meet Rep 1 02/03/14 Vision … … … … … … Consolidate an execution plan Share it with your team, get them aligned, ask for help early
  • 16.
    Third, and themost important step. ! Execute your plan.