Human Resource Management involves attracting, managing, motivating and developing employees. The key HRM functions are staffing, training and development, motivation, and maintenance. Staffing includes job design, analysis, recruitment, and selection. Training and development helps employees improve skills and prepares the organization for future needs. Motivation keeps employees enthusiastic about their work. Maintenance retains productive employees through welfare programs, health and safety initiatives, and internal communication. External factors like government regulations, labor unions, and management theories also influence HRM.
The HRM Functions:The unit taking care of the people in the organization. provides significant support and advice to line management. examines the various HR processes that are concerned with attracting, managing, motivating and developing employees for the benefit of the organization.
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Major Functions ofthe HRM Staffing Training and Development Motivation Maintenance
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1. Staffingaims to locate competent employees and bring them into the organization. a continuous activity in the organization.
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Phases of Staffing:Employment Planning - Job Design According to Michael Armstrong, "Job Design is the process of deciding on the contents of a job in terms of its duties and responsibilities, on the methods to be used in carrying out the job, in terms of techniques, systems and procedures, and on the relationships that should exist between the job holder and his superior subordinates and colleagues.“ ( http://hubpages.com/hub/Job-Design )
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2 . Job Analysis the process whereby jobs are investigated in sufficient detail to enable (a) recruitment of people into them or (b) assessment of the performance of people who are already working in them.
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Job analysis identifies the following information: Detailed breakdown of the duties involved in a position Skills, knowledge, attitudes and experiece a person should bring to the position Environment condition of the job
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Job Analysis isof two forms: 1. Job Description critical skills required for the job tasks or performance standard, responsibilities and disciplinary procedures service condition of the job pay rates
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Job Specifications Describesthe requirements of the person for the job abilities educational qualifications special physical and mental skills training experience and others
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- Job descriptionsare useful for recruiting and screening new possible employees because of their clarity and comprehensiveness. JD provides a foundation for evaluating job applicants and developing legally justifiable interview questions and screening practices.
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3. Recruitment - initial attraction & screening of applicants. Internal Sources Job Posting Intranet Succession Plans Referrals External Sources Ads Job Placement Agencies Internet Placement thourgh Colleges and Universities
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4 . SelectionApplication Evaluation Methods of Selection: Interviews Tests Background Investigations Medical Tests
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5. Hiring Thisis the process of appointing the person selected for a particular job. 6. Induction Introducing the employee to the organization and the organization’s culture. Introducing the employee to his/her job
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2. Training & Development Employee training Designed to assist employees in acquiring better skills for their current jobs. Employee development designed to help organization to ensure that it has the necessary talent internally for meeting the future human resource needed.
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Organization developmentDeals with facilitating system –wide change in the organization. Career development Designed to assist employees in advancing their work lives. However, it is a responsibility of the individual , not of the organization (employee centered)
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3. Motivation anemployee’s intrinsic enthusiasm about and drive to accomplish work 1. Respect between Management and workers 2. Set Performance standard for each employee
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4. Maintenance -retentionof productive employees 1. Welfare Administration Medical facilities Canteen facilities Housing facilities Transport facilities Recreation facilities Loan facilities Educational facilities Various Incentive schemes / clear view of retirement benefit
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2. Health andSafety Administration employee assistance programs (EAPs ) Medical Dental Accidental Educational retirement
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3. Communication ProgramE- mail voicemail intranet bulletin board function hall video conferencing telephone/cellphone, etc.
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External Elements AffectingHRM 1. Dynamic Environment of HRM Globalization new technology workforce diversity that requires changing skill requirements continuous improvement decentralization employee involvement and ethics .
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2. Governmentlegislations laws and regulations that benefit the workers and protects them in the workplace. leave benefit ( sick, vacation, maternity and other) civil rights act Wages act Person with disability act Gender act.. etc Labor union
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3. Labor UnionsLabor union exist to assist workers in dealing with the management with a third party representative, to secure wages hours benefits and other terms of condition of employment
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4. Management ThoughtFrederick Taylor scientific management Specialization of labor reward Henry Fayol divided the organization into six- technical, commercial, financial, security, accounting and managerial 14 principles of management Max weber Bureaucratic organization
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Hawthrone Studies aseries of studies that provided new insights into group behavior and motivation. Workers are motivated by more than economic factor Workers attitude are affected by their feeling on each other and a common purpose ( behavioral approach like Elton Mayo)
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Elton Mayo importanceof group affecting individual’s behavior at work. Group dynamics, conflict management and political process in the organization. Joan Woodword One best way is not practical- depends on span of control, number of levels of authority, etc.