Providing information 
to support better care 
We collect, analyse and publish national data and statistics. Our information services 
and products are used by a range of organisations to support the commissioning 
and delivery of services, for research and academic studies, and to provide targeted 
information to patients, service users and the public. 
Data Access Request Service 
The Data Access Request Service (DARS) handles 
customer requests to access our wide range of 
health and social care information, products and 
services. We recently simplified the request process 
into three stages: 
1. Application – this sets out the nature of the data 
being requested and the purpose for which it is 
needed. 
2. Approval – this stage is in place to verify 
that there is an appropriate legal basis for 
accessing the requested data and that 
safeguards are in place to ensure customers will 
store and handle the data safely and securely. 
All applications are evaluated independently by 
the Data Access Advisory Group (DAAG) which 
makes a recommendation to us about whether 
or not to approve the release. 
3. Access – once a Data Sharing Contract and 
Data Sharing Agreement have been signed we 
will prepare your data for you. 
Find out more about the Data Access 
Request Service at www.hscic.gov.uk/dars 
and DAAG at www.hscic.gov.uk/daag 
Case Study 
Improvements for breast 
cancer surgery patients 
A national programme to improve the breast 
care surgical pathway has reported significant 
improvements to quality of care and large 
reductions in the length of hospital stays for breast 
cancer surgery patients after it used our Hospital 
Episode Statistics (HES) data. 
NHS Improving Quality requested the information, 
which, along with other activities, was analysed 
by the National Clinical Analysis and Specialised 
Applications Team (NATCANSAT) to streamline 
processes for the breast care surgical pathway. 
Between 2007-08 and 2011-12, this contributed to: 
• improved patient experience (quality of care) 
• increased proportion of planned surgery done 
as a day case from 27 per cent to 40 per cent. 
• reduced average length of hospital stay by 50 
per cent. 
• reduced bed days by 49 per cent. 
Read the full case-study at 
www.hscic.gov.uk/breastcancercasestudy 
www.hscic.gov.uk 0300 303 5678 
@hscic enquiries@hscic.gov.uk 
Copyright © 2014 Health and Social Care Information Centre 1
Providing information to support better care 
In June 2014 we published our Focus on the Health 
and Care of Older People report to provide a broad 
picture of older peoples’ health and lifestyles. It pulls 
together data on hospital activity, mental health, 
social care, prescribing, NHS workforce, census data 
and life expectancy. 
The report also explores the use of health and social 
care services among older people and gives insight on 
the impact an ageing population has on these services 
and how this compares to previous generations. 
Download the report and supporting data 
www.hscic.gov.uk/pubs/opfocusjun14 
Data Services for 
Commissioners 
Commissioners of healthcare services need to plan 
and commission in their local area through the analysis 
of actual and projected use of services, across all 
parts of the care economy. This modelling requires 
access to information about care provided to patients, 
their hospitals stays and patient journeys but without 
accessing personal confidential patient data. 
Care commissioners do not provide direct patient 
care, and therefore they have no automatic legal 
basis on which to access personal confidential patient 
information. For this reason commissioners require 
an intermediary service that specialises in processing, 
analysing and packaging patient information into a 
format they can legally use. This is provided by Data 
Services for Commissioners (DSfC). 
DSfC has established regional processing centres, 
known as Data Services for Commissioners Regional 
Offices (DSCROs). These offices access appropriate 
information, without compromising patient 
confidentiality or statutory legal requirements around 
the use of this data. 
Find out more about Data Services for 
Commissioners www.hscic.gov.uk/dsfc 
Bringing indicators, their data 
and methodologies together 
The Francis Report highlighted the role indicators 
and other comparative statistics play in measuring 
performance and outcomes and underlined our role in 
producing, assuring and publishing indicators. As the 
national source of indicators we produce and publish 
the NHS Outcomes Framework, Commissioning 
Outcomes Framework and Adult Social Care Outcomes 
Framework indicators. We also provide a service for 
testing and assurance of indicators, to make sure that 
the methods they use are robust. 
Our Indicator Portal provides quick and easy access 
to hundreds of indicators in one place and is a valuable 
information resource for all health and social care 
professionals, not just information specialists. 
Find out more 
www.hscic.gov.uk/indicatorportal 
The data from the indicators in the Adult Social Care 
Outcomes Framework (ASCOF) can be viewed and 
explored in our website. You can view the data by Local 
Authority and Outcome Measure in an interactive map. 
View the ASCOF data 
http://ascof.hscic.gov.uk/ 
09/14 
Shedding new light on the 
health and care of older people 
Version 1.1 
Published 26 June 2014 
www.hscic.gov.uk 0300 303 5678 
@hscic enquiries@hscic.gov.uk 
Copyright © 2014 Health and Social Care Information Centre 2

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Providing Information to Support Better Care

  • 1. Providing information to support better care We collect, analyse and publish national data and statistics. Our information services and products are used by a range of organisations to support the commissioning and delivery of services, for research and academic studies, and to provide targeted information to patients, service users and the public. Data Access Request Service The Data Access Request Service (DARS) handles customer requests to access our wide range of health and social care information, products and services. We recently simplified the request process into three stages: 1. Application – this sets out the nature of the data being requested and the purpose for which it is needed. 2. Approval – this stage is in place to verify that there is an appropriate legal basis for accessing the requested data and that safeguards are in place to ensure customers will store and handle the data safely and securely. All applications are evaluated independently by the Data Access Advisory Group (DAAG) which makes a recommendation to us about whether or not to approve the release. 3. Access – once a Data Sharing Contract and Data Sharing Agreement have been signed we will prepare your data for you. Find out more about the Data Access Request Service at www.hscic.gov.uk/dars and DAAG at www.hscic.gov.uk/daag Case Study Improvements for breast cancer surgery patients A national programme to improve the breast care surgical pathway has reported significant improvements to quality of care and large reductions in the length of hospital stays for breast cancer surgery patients after it used our Hospital Episode Statistics (HES) data. NHS Improving Quality requested the information, which, along with other activities, was analysed by the National Clinical Analysis and Specialised Applications Team (NATCANSAT) to streamline processes for the breast care surgical pathway. Between 2007-08 and 2011-12, this contributed to: • improved patient experience (quality of care) • increased proportion of planned surgery done as a day case from 27 per cent to 40 per cent. • reduced average length of hospital stay by 50 per cent. • reduced bed days by 49 per cent. Read the full case-study at www.hscic.gov.uk/breastcancercasestudy www.hscic.gov.uk 0300 303 5678 @hscic [email protected] Copyright © 2014 Health and Social Care Information Centre 1
  • 2. Providing information to support better care In June 2014 we published our Focus on the Health and Care of Older People report to provide a broad picture of older peoples’ health and lifestyles. It pulls together data on hospital activity, mental health, social care, prescribing, NHS workforce, census data and life expectancy. The report also explores the use of health and social care services among older people and gives insight on the impact an ageing population has on these services and how this compares to previous generations. Download the report and supporting data www.hscic.gov.uk/pubs/opfocusjun14 Data Services for Commissioners Commissioners of healthcare services need to plan and commission in their local area through the analysis of actual and projected use of services, across all parts of the care economy. This modelling requires access to information about care provided to patients, their hospitals stays and patient journeys but without accessing personal confidential patient data. Care commissioners do not provide direct patient care, and therefore they have no automatic legal basis on which to access personal confidential patient information. For this reason commissioners require an intermediary service that specialises in processing, analysing and packaging patient information into a format they can legally use. This is provided by Data Services for Commissioners (DSfC). DSfC has established regional processing centres, known as Data Services for Commissioners Regional Offices (DSCROs). These offices access appropriate information, without compromising patient confidentiality or statutory legal requirements around the use of this data. Find out more about Data Services for Commissioners www.hscic.gov.uk/dsfc Bringing indicators, their data and methodologies together The Francis Report highlighted the role indicators and other comparative statistics play in measuring performance and outcomes and underlined our role in producing, assuring and publishing indicators. As the national source of indicators we produce and publish the NHS Outcomes Framework, Commissioning Outcomes Framework and Adult Social Care Outcomes Framework indicators. We also provide a service for testing and assurance of indicators, to make sure that the methods they use are robust. Our Indicator Portal provides quick and easy access to hundreds of indicators in one place and is a valuable information resource for all health and social care professionals, not just information specialists. Find out more www.hscic.gov.uk/indicatorportal The data from the indicators in the Adult Social Care Outcomes Framework (ASCOF) can be viewed and explored in our website. You can view the data by Local Authority and Outcome Measure in an interactive map. View the ASCOF data http://ascof.hscic.gov.uk/ 09/14 Shedding new light on the health and care of older people Version 1.1 Published 26 June 2014 www.hscic.gov.uk 0300 303 5678 @hscic [email protected] Copyright © 2014 Health and Social Care Information Centre 2