WEBINAR
Converging Funnels for Inbound
& Account-Based Marketing
Live Broadcast: Nov. 28, 2017
+
SPEAKERS
Converging Funnels for Inbound & Account-Based Marketing | ©2017 Terminus Software, Inc.
JON DICK
VP of Marketing
HubSpot
@JonDick
PETER HERBERT
VP of Marketing
Terminus
@PeterKHerbert
SANGRAM VAJRE
Co-Founder & CMO
Terminus
@SangramVajre
#ABM | @HubSpot @Terminus
Converging Funnels for Inbound & Account-Based Marketing | ©2017 Terminus Software, Inc.
Agenda
1
2
3
4
Converging Funnels of Inbound + Account-Based Marketing
Operationalizing ABM & Inbound
Key Takeaways
The Rise of Account-Based Marketing
#ABM | @HubSpot @Terminus
The Rise of Account-Based
Marketing
Sangram Vajre, Co-Founder & CMO, Terminus
1
INTRODUCTION
Converging Funnels for Inbound & Account-Based Marketing | ©2017 Terminus Software, Inc.
“SANGRAM HERE!”
Co-Founder & CMO, Terminus
• Head of Marketing, Pardot (now Salesforce)
• Founder of the #FlipMyFunnel community
• I am now an author (by accident)
#ABM | @HubSpot @Terminus
INTRODUCTION
Converging Funnels for Inbound & Account-Based Marketing | ©2017 Terminus Software, Inc. #ABM | @SangramVajre
I wrote the first book
ever on #ABM.
Tweet @Terminus for a
free copy!
Tweet	
  this!
Converging Funnels for Inbound & Account-Based Marketing | ©2017 Terminus Software, Inc.
Quick definition of Account-Based Marketing
Laser-focused
B2B “smarketing”
( sales + marketing alignment )
#ABM | @SangramVajre
Converging Funnels for Inbound & Account-Based Marketing | ©2017 Terminus Software, Inc.
A customer is made of
more than one person
ABM = H2H >> People buy from people!
#ABM | @SangramVajre
Converging Funnels for Inbound & Account-Based Marketing | ©2017 Terminus Software, Inc.
We have a problem
So…
#ABM | @SangramVajre
Converging Funnels for Inbound & Account-Based Marketing | ©2017 Terminus Software, Inc.
We all suffer from “shiny object” syndrome
#ABM | @SangramVajre
Converging Funnels for Inbound & Account-Based Marketing | ©2017 Terminus Software, Inc.
It’s the same problem
my 7-year old kid has…
#ABM | @SangramVajre
Converging Funnels for Inbound & Account-Based Marketing | ©2017 Terminus Software, Inc.
We try to do everything,
all at once!
#ABM | @SangramVajre
Converging Funnels for Inbound & Account-Based Marketing | ©2017 Terminus Software, Inc.
Baseball T-shirt
Football socks
Tennis shoes
Baseball shorts
Football
“Let’s play, Papa!”
#ABM | @SangramVajre
Converging Funnels for Inbound & Account-Based Marketing | ©2017 Terminus Software, Inc.
B2B marketers have to work to find the best-fit customers!
+ =
Less than 1% of
leads turn into
customers
— Forrester
RESULTS:
TECHNOLOGY
EVOLUTION
More Technology
MORE
LEADS
More Work
#ABM | @SangramVajre
Converging Funnels for Inbound & Account-Based Marketing | ©2017 Terminus Software, Inc.
Account-Based Marketing Flips the Funnel
#FlipMyFunnel for #ABM
Identify: Start with the best-fit accounts
Expand: Focus on people in same roles
Engage: Right content, right channel
Advocate: Create raving fans
Measure: Gauge the results & adjust
#ABM | @SangramVajre
Converging Funnels for Inbound & Account-Based Marketing | ©2017 Terminus Software, Inc.
Easy-to-Use
Account-Based Advertising
Built for B2B marketing
Account-Based
Marketing Metrics
Measure Account Web
Engagement
Reach More Stakeholders
in Best-Fit Accounts
No Contact Data Required
Engage the right people at target accounts
with account-based advertising & measurement
#ABM | @SangramVajre
Converging Funnels for Inbound & Account-Based Marketing | ©2017 Terminus Software, Inc.
Measure account engagement instead of leads
Account Website Engagement Sales Alerts
#ABM | @SangramVajre
Converging Funnels of Inbound
+ Account-Based Marketing
Jon Dick, VP of Marketing, HubSpot
2
INTRODUCTION
Converging Funnels for Inbound & Account-Based Marketing | ©2017 Terminus Software, Inc.
Jon DICK
VP of Marketing, HubSpot
• @jondick
• Previously head of marketing at Trunk Club
and Klout
• Passionate about calculus and improv
comedy
#ABM | @JonDick
Converging Funnels for Inbound & Account-Based Marketing | ©2017 Terminus Software, Inc.
Where ABM + Inbound Intersect
#ABM | @JonDick
Converging Funnels for Inbound & Account-Based Marketing | ©2017 Terminus Software, Inc.
Outbound
• Cold	
  calling
• Cold	
  emails	
  (SPAM)
• Interruptive	
  ads
• Seller-­‐Centric
Inbound
• Helpful,	
  relevant	
  content
• SEO
• Free	
  tools
• Buyer-­‐Centric
#ABM | @JonDick
Converging Funnels for Inbound & Account-Based Marketing | ©2017 Terminus Software, Inc. #ABM | @JonDick
Converging Funnels for Inbound & Account-Based Marketing | ©2017 Terminus Software, Inc. #ABM | @JonDick
ADD EXTRACT
Value Value
Converging Funnels for Inbound & Account-Based Marketing | ©2017 Terminus Software, Inc.
Inbound
Both are Buyer Centric
Clickbait=
ABM Cold Calling=
Make each interaction personalized and valuable
#ABM | @JonDick
Converging Funnels for Inbound & Account-Based Marketing | ©2017 Terminus Software, Inc.
Identify
Engage
Expand
Advocate
Measure
Inbound Funnel
Flipped Funnel
#ABM | @JonDick
The Blended Funnel
Converging Funnels for Inbound & Account-Based Marketing | ©2017 Terminus Software, Inc.
ABM + inbound at every stage of the buyer journey
Reach people
in a more direct
and targeted
way to
supplement
SEO efforts
Drive	
  action	
  with	
  
people	
  in	
  your	
  
database	
  off	
  or	
  on-­‐
site	
  through	
  timely	
  
and	
  personalized	
  
content
Help	
  get	
  more	
  buy-­‐
in	
  throughout	
  an	
  
org	
  or	
  re-­‐awaken	
  a	
  
dormant	
  deal
Re-­‐connect	
  with	
  
customers	
  to	
  
explain	
  expanded	
  
offerings	
  (cross/up	
  
sell)
#ABM | @JonDick
Converging Funnels for Inbound & Account-Based Marketing | ©2017 Terminus Software, Inc.
When to do ABM + Inbound
Expand Your
Reach Within an
Organization
Find High-Value
Leads Online
Accelerate
Sales for High-
Value Leads
Supplement
Event Marketing
#ABM | @JonDick
Converging Funnels for Inbound & Account-Based Marketing | ©2017 Terminus Software, Inc.
Creating an inbound-friendly ABM campaign
1. Where are you getting leads from?
Did we buy this list or are these inbound generated leads?
2. Where are you driving leads to?
Are we just asking people to buy, or are we educating them and
proving value?
3. How are reps following up?
Does our sales team know what we are doing, and are they being
helpful and educational?
Ask:
#ABM | @JonDick
Converging Funnels for Inbound & Account-Based Marketing | ©2017 Terminus Software, Inc.
Trigger a Webhook
HubSpot Connect Integration
AVAILABLE NOW
D E C I S I O N M A K E R
I N F L U E N C E R
I N F L U E N C E R
M A I N B U Y E R
#ABM | @JonDick
Operationalizing ABM
& Inbound
Peter Herbert, VP of Marketing, Terminus
3
INTRODUCTION
Converging Funnels for Inbound & Account-Based Marketing | ©2017 Terminus Software, Inc.
PETER HERBERT
VP of Marketing, Terminus
• Former VP of Marketing at VersionOne
& Terminus ABM Superhero
• Won SiriusDecisions ABM Program of
the Year for 2017
#ABM | @PeterKHerbert
Converging Funnels for Inbound & Account-Based Marketing | ©2017 Terminus Software, Inc.
The Secret Formula for Operationalizing ABM
Tweet this!
Fit + Intent + Engagement
is the secret formula for #ABM
@PeterKHerbert
FIT
INTENT
ENGAGEMENT
#ABM | @PeterKHerbert
Converging Funnels for Inbound & Account-Based Marketing | ©2017 Terminus Software, Inc.
Operationalizing ABM + Inbound
Lead to Account
Nurture
• Accelerate Hot Leads
• Not Ready to Buy
Nurture
Workflow “Recipes” with HubSpot + Terminus
Coordinated Sales
Outreach
• Pre-Targeting
Event Marketing
• Pre Event Campaign
• Post Event Follow-up
Campaign
#ABM | @PeterKHerbert
Converging Funnels for Inbound & Account-Based Marketing | ©2017 Terminus Software, Inc.
Lead-To-Account Nurture
Accelerating Hot Leads Workflow
Influencer Influencer Decision
Maker
CAMPAIGN MGR IT MGR CREATIVE DIRECTOR
Downloads
White Paper
Reads
Nurture Emails
Requests a
Demo
Schedule
Qual Call
Qualified by SDR AE Conducts Demo
Trigger Account-Based Ads to each persona
#ABM | @PeterKHerbert
Converging Funnels for Inbound & Account-Based Marketing | ©2017 Terminus Software, Inc.
Improve the ROI of Event Marketing
Follow up with the right people after an event
#ABM | @PeterKHerbert
Influencer Decision MakerUserInfluencer
Email Only HubSpot email + Terminus Ads
Go beyond the inbox to reach all stakeholders
Email + Ads Ads Ads
Only reaching individual lead on single channel
Key Takeaways4
Converging Funnels for Inbound & Account-Based Marketing | ©2017 Terminus Software, Inc.
Key Takeaways
ABM accelerates
leads to become
opportunities
by working the
entire buying
center
Measure account
engagement
and lead score
Inbound +ABM
= More Revenue
#ABM | @HubSpot @Terminus
Converging Funnels for Inbound & Account-Based Marketing | ©2017 Terminus Software, Inc.
JON DICK
VP of Marketing
HubSpot
@JonDick
PETER HERBERT
VP of Marketing
Terminus
@PeterKHerbert
SANGRAM VAJRE
Co-Founder & CMO
Terminus
@SangramVajre
#ABM | @HubSpot @Terminus
THANK YOU
THANK YOU

HubSpot + Terminus = Inbound + Account-Based Marketing

  • 1.
    WEBINAR Converging Funnels forInbound & Account-Based Marketing Live Broadcast: Nov. 28, 2017 +
  • 2.
    SPEAKERS Converging Funnels forInbound & Account-Based Marketing | ©2017 Terminus Software, Inc. JON DICK VP of Marketing HubSpot @JonDick PETER HERBERT VP of Marketing Terminus @PeterKHerbert SANGRAM VAJRE Co-Founder & CMO Terminus @SangramVajre #ABM | @HubSpot @Terminus
  • 3.
    Converging Funnels forInbound & Account-Based Marketing | ©2017 Terminus Software, Inc. Agenda 1 2 3 4 Converging Funnels of Inbound + Account-Based Marketing Operationalizing ABM & Inbound Key Takeaways The Rise of Account-Based Marketing #ABM | @HubSpot @Terminus
  • 4.
    The Rise ofAccount-Based Marketing Sangram Vajre, Co-Founder & CMO, Terminus 1
  • 5.
    INTRODUCTION Converging Funnels forInbound & Account-Based Marketing | ©2017 Terminus Software, Inc. “SANGRAM HERE!” Co-Founder & CMO, Terminus • Head of Marketing, Pardot (now Salesforce) • Founder of the #FlipMyFunnel community • I am now an author (by accident) #ABM | @HubSpot @Terminus
  • 6.
    INTRODUCTION Converging Funnels forInbound & Account-Based Marketing | ©2017 Terminus Software, Inc. #ABM | @SangramVajre I wrote the first book ever on #ABM. Tweet @Terminus for a free copy! Tweet  this!
  • 7.
    Converging Funnels forInbound & Account-Based Marketing | ©2017 Terminus Software, Inc. Quick definition of Account-Based Marketing Laser-focused B2B “smarketing” ( sales + marketing alignment ) #ABM | @SangramVajre
  • 8.
    Converging Funnels forInbound & Account-Based Marketing | ©2017 Terminus Software, Inc. A customer is made of more than one person ABM = H2H >> People buy from people! #ABM | @SangramVajre
  • 9.
    Converging Funnels forInbound & Account-Based Marketing | ©2017 Terminus Software, Inc. We have a problem So… #ABM | @SangramVajre
  • 10.
    Converging Funnels forInbound & Account-Based Marketing | ©2017 Terminus Software, Inc. We all suffer from “shiny object” syndrome #ABM | @SangramVajre
  • 11.
    Converging Funnels forInbound & Account-Based Marketing | ©2017 Terminus Software, Inc. It’s the same problem my 7-year old kid has… #ABM | @SangramVajre
  • 12.
    Converging Funnels forInbound & Account-Based Marketing | ©2017 Terminus Software, Inc. We try to do everything, all at once! #ABM | @SangramVajre
  • 13.
    Converging Funnels forInbound & Account-Based Marketing | ©2017 Terminus Software, Inc. Baseball T-shirt Football socks Tennis shoes Baseball shorts Football “Let’s play, Papa!” #ABM | @SangramVajre
  • 14.
    Converging Funnels forInbound & Account-Based Marketing | ©2017 Terminus Software, Inc. B2B marketers have to work to find the best-fit customers! + = Less than 1% of leads turn into customers — Forrester RESULTS: TECHNOLOGY EVOLUTION More Technology MORE LEADS More Work #ABM | @SangramVajre
  • 15.
    Converging Funnels forInbound & Account-Based Marketing | ©2017 Terminus Software, Inc. Account-Based Marketing Flips the Funnel #FlipMyFunnel for #ABM Identify: Start with the best-fit accounts Expand: Focus on people in same roles Engage: Right content, right channel Advocate: Create raving fans Measure: Gauge the results & adjust #ABM | @SangramVajre
  • 16.
    Converging Funnels forInbound & Account-Based Marketing | ©2017 Terminus Software, Inc. Easy-to-Use Account-Based Advertising Built for B2B marketing Account-Based Marketing Metrics Measure Account Web Engagement Reach More Stakeholders in Best-Fit Accounts No Contact Data Required Engage the right people at target accounts with account-based advertising & measurement #ABM | @SangramVajre
  • 17.
    Converging Funnels forInbound & Account-Based Marketing | ©2017 Terminus Software, Inc. Measure account engagement instead of leads Account Website Engagement Sales Alerts #ABM | @SangramVajre
  • 18.
    Converging Funnels ofInbound + Account-Based Marketing Jon Dick, VP of Marketing, HubSpot 2
  • 19.
    INTRODUCTION Converging Funnels forInbound & Account-Based Marketing | ©2017 Terminus Software, Inc. Jon DICK VP of Marketing, HubSpot • @jondick • Previously head of marketing at Trunk Club and Klout • Passionate about calculus and improv comedy #ABM | @JonDick
  • 20.
    Converging Funnels forInbound & Account-Based Marketing | ©2017 Terminus Software, Inc. Where ABM + Inbound Intersect #ABM | @JonDick
  • 21.
    Converging Funnels forInbound & Account-Based Marketing | ©2017 Terminus Software, Inc. Outbound • Cold  calling • Cold  emails  (SPAM) • Interruptive  ads • Seller-­‐Centric Inbound • Helpful,  relevant  content • SEO • Free  tools • Buyer-­‐Centric #ABM | @JonDick
  • 22.
    Converging Funnels forInbound & Account-Based Marketing | ©2017 Terminus Software, Inc. #ABM | @JonDick
  • 23.
    Converging Funnels forInbound & Account-Based Marketing | ©2017 Terminus Software, Inc. #ABM | @JonDick ADD EXTRACT Value Value
  • 24.
    Converging Funnels forInbound & Account-Based Marketing | ©2017 Terminus Software, Inc. Inbound Both are Buyer Centric Clickbait= ABM Cold Calling= Make each interaction personalized and valuable #ABM | @JonDick
  • 25.
    Converging Funnels forInbound & Account-Based Marketing | ©2017 Terminus Software, Inc. Identify Engage Expand Advocate Measure Inbound Funnel Flipped Funnel #ABM | @JonDick The Blended Funnel
  • 26.
    Converging Funnels forInbound & Account-Based Marketing | ©2017 Terminus Software, Inc. ABM + inbound at every stage of the buyer journey Reach people in a more direct and targeted way to supplement SEO efforts Drive  action  with   people  in  your   database  off  or  on-­‐ site  through  timely   and  personalized   content Help  get  more  buy-­‐ in  throughout  an   org  or  re-­‐awaken  a   dormant  deal Re-­‐connect  with   customers  to   explain  expanded   offerings  (cross/up   sell) #ABM | @JonDick
  • 27.
    Converging Funnels forInbound & Account-Based Marketing | ©2017 Terminus Software, Inc. When to do ABM + Inbound Expand Your Reach Within an Organization Find High-Value Leads Online Accelerate Sales for High- Value Leads Supplement Event Marketing #ABM | @JonDick
  • 28.
    Converging Funnels forInbound & Account-Based Marketing | ©2017 Terminus Software, Inc. Creating an inbound-friendly ABM campaign 1. Where are you getting leads from? Did we buy this list or are these inbound generated leads? 2. Where are you driving leads to? Are we just asking people to buy, or are we educating them and proving value? 3. How are reps following up? Does our sales team know what we are doing, and are they being helpful and educational? Ask: #ABM | @JonDick
  • 29.
    Converging Funnels forInbound & Account-Based Marketing | ©2017 Terminus Software, Inc. Trigger a Webhook HubSpot Connect Integration AVAILABLE NOW D E C I S I O N M A K E R I N F L U E N C E R I N F L U E N C E R M A I N B U Y E R #ABM | @JonDick
  • 30.
    Operationalizing ABM & Inbound PeterHerbert, VP of Marketing, Terminus 3
  • 31.
    INTRODUCTION Converging Funnels forInbound & Account-Based Marketing | ©2017 Terminus Software, Inc. PETER HERBERT VP of Marketing, Terminus • Former VP of Marketing at VersionOne & Terminus ABM Superhero • Won SiriusDecisions ABM Program of the Year for 2017 #ABM | @PeterKHerbert
  • 32.
    Converging Funnels forInbound & Account-Based Marketing | ©2017 Terminus Software, Inc. The Secret Formula for Operationalizing ABM Tweet this! Fit + Intent + Engagement is the secret formula for #ABM @PeterKHerbert FIT INTENT ENGAGEMENT #ABM | @PeterKHerbert
  • 33.
    Converging Funnels forInbound & Account-Based Marketing | ©2017 Terminus Software, Inc. Operationalizing ABM + Inbound Lead to Account Nurture • Accelerate Hot Leads • Not Ready to Buy Nurture Workflow “Recipes” with HubSpot + Terminus Coordinated Sales Outreach • Pre-Targeting Event Marketing • Pre Event Campaign • Post Event Follow-up Campaign #ABM | @PeterKHerbert
  • 34.
    Converging Funnels forInbound & Account-Based Marketing | ©2017 Terminus Software, Inc. Lead-To-Account Nurture Accelerating Hot Leads Workflow Influencer Influencer Decision Maker CAMPAIGN MGR IT MGR CREATIVE DIRECTOR Downloads White Paper Reads Nurture Emails Requests a Demo Schedule Qual Call Qualified by SDR AE Conducts Demo Trigger Account-Based Ads to each persona #ABM | @PeterKHerbert
  • 35.
    Converging Funnels forInbound & Account-Based Marketing | ©2017 Terminus Software, Inc. Improve the ROI of Event Marketing Follow up with the right people after an event #ABM | @PeterKHerbert Influencer Decision MakerUserInfluencer Email Only HubSpot email + Terminus Ads Go beyond the inbox to reach all stakeholders Email + Ads Ads Ads Only reaching individual lead on single channel
  • 36.
  • 37.
    Converging Funnels forInbound & Account-Based Marketing | ©2017 Terminus Software, Inc. Key Takeaways ABM accelerates leads to become opportunities by working the entire buying center Measure account engagement and lead score Inbound +ABM = More Revenue #ABM | @HubSpot @Terminus
  • 38.
    Converging Funnels forInbound & Account-Based Marketing | ©2017 Terminus Software, Inc. JON DICK VP of Marketing HubSpot @JonDick PETER HERBERT VP of Marketing Terminus @PeterKHerbert SANGRAM VAJRE Co-Founder & CMO Terminus @SangramVajre #ABM | @HubSpot @Terminus THANK YOU
  • 39.