HR practices at 
Presented by :- Krishan 
Kumar Yadav 
1
INTRODUCTION 
 Hindustan Unilever Limited (HUL) is the largest FMCG 
company in India. 
 It is owned by the British-Dutch company “Unilever” and 
has about 52% majority stake in Hindustan Unilever 
Limited . 
 Its products include foods, beverages, cleaning agents and 
personal care products. 
 It is headquartered in Mumbai, Maharashtra, India. 
 Hindustan Unilever Limited has over 35 brands spanning 
20 distinct categories. 
 As per Nielsen market research data, two out of three 
Indians use HUL products. 
2
HEADQUATERS 
 Hindustan Unilever's corporate headquarter are located at 
Andheri (E), Mumbai. The campus is spread over 12.5 acres 
of land and houses over 1,600 employees. Some of the 
facilities available for the employees include a convenience 
store, a food court, an occupational health centre, a gym, a 
sports & recreation centre and a day care centre. 
 The campus received a certification from LEED 
(Leadership in Energy and Environmental Design) Gold in 
'New Construction' category, by Indian Green Building 
Council (IGBC), Hyderabad, under license from the United 
States Green Building Council (USGBC) 
 The company's previous headquarter was located at 
Backbay Reclamation, Mumbai at the Lever House, where 
it was housed for over 46 years. 
3
HEADQUARTER 
Hindustan UnileverLTd, 
Unilever House, 
B. D. Sawant Marg, 
Chakala, Andheri (E), 
Mumbai - 400 099. 
4
5
INTRODUCTION TO HR PRACTICE 
 With reference to the HR Practices brief knowledge 
has been gained how the Recruitment cycle functions, 
Selection done, Training Calendar prepared, what does 
compensation & cost to company means and the steps 
of performance appraisal. 
 HR practices helps in increasing the productivity and 
quality, and to gain the competitive advantage of a 
workforce strategically aligned with the organization’s 
goals and objectives. 
6
OBJECTIVE OF HR PRECTICE 
 The main objective of HR Practices is to differentiate 
the organization from its competitors by effective and 
efficient HR Practices. By following this, the 
organization does its whole work process. The 
objective of HR Practices is to increase productivity 
and quality, and to gain the competitive advantage of a 
workforce strategically aligned with the organization’s 
goals and objectives. 
7
HR PRACTICES OF HINDUSTAN 
UNILEVER 
 Effective and Efficient HR practices are very much 
important for every organization. So, HUL has also its 
HR Practices, which helps it a lot to achieve the 
targets. 
 Human Resource Management initiatives in any 
Organization endeavor to change, redefine, revisit, 
renew, reinvent, revitalize & restructure the 
Organization architecture. This is effectively done with 
the help of alignment & integration of HR policies & 
strategies with business goal & objectives. 
8
The HR Practices of HUL are as 
follow:- 
 Recruitment and Selection 
 Performance Management 
 Training & Carrier Development 
 Compensation 
 Employee Engagement 
9
RECRUITMENT AND SELECTION 
RECRUITMENT 
 It is a process to discover the sources of manpower to 
meet the requirements of the staffing schedules and to 
employ the effective measures for attracting that 
manpower in adequate numbers to facilitate effective 
selection of an efficient workforce. Edwin B. Flippo has 
defined it as “The process of searching for prospective 
employees and stimulating them to apply for jobs in 
the organization. “ 
10
PROCESS Of Recruitment 
 Finding out the requirement (hiring vs. 
exit), upcoming vacancies, kind of 
employees needed. 
 Developing suitable techniques to attract 
suitable candidates. 
 Stimulating as many candidates as possible. 
11
SOURCES OF RECRUITMENT 
INTERNAL SOURCES EXTERNAL SOURCES 
Present employees Campus Recruitment 
Retired employees Private employment consultant 
Dependent of present Data Banks 
Employee Referrals Casual Applicants 
12
SELECTION 
 selection is 'buying' an employee (the price being the 
wage or salary multiplied by probable years of service) 
hence bad buys can be very expensive. For that reason 
some firms (and some firms for particular jobs) use 
external expert consultants for recruitment and 
selection. 
 It is one area where the interference of external factors 
is minimal. Hence the HR department can use its 
discretion in framing its selection policy and using 
various selection tools for the best result. 
13
The Recruitment and selection 
process of HUL 
 The recruitment process of HUL Ltd starts from the 
requirement of different departments as per to the org 
chart. Then they tell to the HR Department. HR 
Department takes the candidates from Data bank of 
company, Poornata etc, then does the short-listing, 
then does the scheduling for the interview. After this 
the selection and negotiation process occurs. Then 
offer letter is been given to the selected candidate. The 
employee then joins in the organization. Then the 
company arranges the Induction Program for the 
employee. After this the recruitment process ends with 
this. 
14
PERFORMANCE MANAGEMENT 
 It is a structured method of formally and objectively 
evaluating employees’ performance with respect to their 
objectives. It addresses the issue of an employee’s 
development by providing them with structured and in-depth 
analysis of strengths and areas of improvement. It 
provides with input for annual increments, training and 
development. 
 Performance Management System is essential to the 
success of any organization because it influences the effort 
expended by employees, which in turn, drives bottom-line 
business results. Furthermore, the Performance 
Management System helps an organization identify, 
recruit, motivate, and retain key employees. 
15
Method employed 
360 degree performance appraisal 
 Mechanisms like 360 degree feedback provide feedback 
from superiors, peer groups and subordinates to provide 
holistic and objective evaluation of the employees. 
Assessment on their potential is communicated 
transparently to all employees individually and career 
paths are shared with them. 
16
17
TRAINING AND DEVELOPMENT 
 The training and development program is charted out to cover 
the number of trainees, existing staff. The programs also cover 
the identification of resource personnel for conducting 
development program, frequency of training and development 
programs and budget allocation. Training and development 
programs can also be designed depending upon job requirement 
and analysis. Selection of trainees is also facilitated by job 
analysis. 
 The company has a strong focus on manpower training 
according to their requirements. The internal training 
department aims at improving the skill sets relevant to the work 
profile of employees. This includes improving communication, 
Different skills, E-mail programming, Operation systems. 
18
Meaning of training & 
development according to HUL 
 The need for Training and Development is determined by the employee’s 
performance deficiency, computed as follows. Training & Development Need = 
Standard Performance – Actual Performance. 
 Training: Training refers to the process of imparting specific skills. An 
employee undergoing training is presumed to have had some formal 
education. No training program is complete without an element of education. 
Hence we can say that Training is offered to operatives. 
 Development: Development means those learning opportunities designed to 
help employees to grow. Development is not primarily skills oriented. Instead it 
provides the general knowledge and attitudes, which will be helpful to 
employers in higher positions. Efforts towards development often depend on 
personal drive and ambition. Development activities such as those supplied by 
management development programs are generally voluntary in nature. 
Development provides knowledge about business environment, management 
principles and techniques, human relations, specific industry analysis and the 
like is useful for better management of a company. 
19
COMPENSATION 
 Hindustan Unilever offers compensation packages on par or 
higher than the industry standards based on the technical skills 
and experience of the candidates. Employee benefits were 
standardized across employees. 
 The benefit schemes were re-evaluated twice a year. The benefit 
programs included: 
 Medical benefits that were aimed keeping the employees healthy 
and motivated, so as to reach expected productivity levels. 
 Tuition assistance programs which included financial assistance 
to meet tuition expenses for all employees. This gave them the 
opportunity to continue their formal education while working. 
20
 A range of professional counseling and support 
services for employees and eligible family members. 
 Facilitation for employees to relocate if transferred to 
help them settle easily in the new location. 
 Assistance programs in case of emergency for 
employees and their eligible dependents travelling on 
company work to locations worldwide. 
 Company stock offers to the employees to enable them 
to share the benefits of the company’s performance. 
21
EMPLOYEE ENGAGEMENT 
 Employee engagement is the measure of how involved and 
committed the workers are towards their organization and 
values. A well engaged employee is well aware of the day to day 
happenings of the organization and work with his or her fellow 
to improve the performance of the individual and work s towards 
the betterment of the organization. It is an optimistic attitude 
that the employees hold towards their organization. 
 Employee engagement is how the employee feels about his 
workplace and whether he or she is satisfied with the work or 
not. It is also concerned with the emotions of an individual 
employee, the unique emotional balance of employees and their 
experience. The employers and their talent of creating 
conditions that give rise to employee engagement. 
Communication among employees at all levels in the 
organization. 
22
Winning with People 
 HUL was ranked the No.1 Employer of Choice for students in the 
annual Nielsen B-School Survey. In the survey, HUL retained the 
‘Dream Employer’ status for the 3rd year running and continues to be 
the top company considered for application by B-School students. 
 HUL received the ‘Dream employer of the year’ Awards presented by 
UTV Bloomberg. 
 HUL was recognised as the Best Employer Brand in Asia at the Asia’s 
Best Employer Brand Awards 2011. 
 HUL has been recognized with the ‘Leadership in HR Excellence’ 
award by the Confederation of Indian Industy (CII). The award was 
presented by Dr Ashwani Kumar, Minister of State and Planning, 
Science & Technology and Earth Sciences at the 2nd CII National HR 
Conclave 2011 held on 18 October 2011 at New Delhi. 
 HUL recognized for HR ExcellenceHUL has achieved the highest level 
of recognition among 39 participating companies such as BPCL, NTPC, 
EID Parry, Essar, Bosh, Tata Power, Tata Hotels among others. 
23
24

Human resource policy of hul

  • 1.
    HR practices at Presented by :- Krishan Kumar Yadav 1
  • 2.
    INTRODUCTION  HindustanUnilever Limited (HUL) is the largest FMCG company in India.  It is owned by the British-Dutch company “Unilever” and has about 52% majority stake in Hindustan Unilever Limited .  Its products include foods, beverages, cleaning agents and personal care products.  It is headquartered in Mumbai, Maharashtra, India.  Hindustan Unilever Limited has over 35 brands spanning 20 distinct categories.  As per Nielsen market research data, two out of three Indians use HUL products. 2
  • 3.
    HEADQUATERS  HindustanUnilever's corporate headquarter are located at Andheri (E), Mumbai. The campus is spread over 12.5 acres of land and houses over 1,600 employees. Some of the facilities available for the employees include a convenience store, a food court, an occupational health centre, a gym, a sports & recreation centre and a day care centre.  The campus received a certification from LEED (Leadership in Energy and Environmental Design) Gold in 'New Construction' category, by Indian Green Building Council (IGBC), Hyderabad, under license from the United States Green Building Council (USGBC)  The company's previous headquarter was located at Backbay Reclamation, Mumbai at the Lever House, where it was housed for over 46 years. 3
  • 4.
    HEADQUARTER Hindustan UnileverLTd, Unilever House, B. D. Sawant Marg, Chakala, Andheri (E), Mumbai - 400 099. 4
  • 5.
  • 6.
    INTRODUCTION TO HRPRACTICE  With reference to the HR Practices brief knowledge has been gained how the Recruitment cycle functions, Selection done, Training Calendar prepared, what does compensation & cost to company means and the steps of performance appraisal.  HR practices helps in increasing the productivity and quality, and to gain the competitive advantage of a workforce strategically aligned with the organization’s goals and objectives. 6
  • 7.
    OBJECTIVE OF HRPRECTICE  The main objective of HR Practices is to differentiate the organization from its competitors by effective and efficient HR Practices. By following this, the organization does its whole work process. The objective of HR Practices is to increase productivity and quality, and to gain the competitive advantage of a workforce strategically aligned with the organization’s goals and objectives. 7
  • 8.
    HR PRACTICES OFHINDUSTAN UNILEVER  Effective and Efficient HR practices are very much important for every organization. So, HUL has also its HR Practices, which helps it a lot to achieve the targets.  Human Resource Management initiatives in any Organization endeavor to change, redefine, revisit, renew, reinvent, revitalize & restructure the Organization architecture. This is effectively done with the help of alignment & integration of HR policies & strategies with business goal & objectives. 8
  • 9.
    The HR Practicesof HUL are as follow:-  Recruitment and Selection  Performance Management  Training & Carrier Development  Compensation  Employee Engagement 9
  • 10.
    RECRUITMENT AND SELECTION RECRUITMENT  It is a process to discover the sources of manpower to meet the requirements of the staffing schedules and to employ the effective measures for attracting that manpower in adequate numbers to facilitate effective selection of an efficient workforce. Edwin B. Flippo has defined it as “The process of searching for prospective employees and stimulating them to apply for jobs in the organization. “ 10
  • 11.
    PROCESS Of Recruitment  Finding out the requirement (hiring vs. exit), upcoming vacancies, kind of employees needed.  Developing suitable techniques to attract suitable candidates.  Stimulating as many candidates as possible. 11
  • 12.
    SOURCES OF RECRUITMENT INTERNAL SOURCES EXTERNAL SOURCES Present employees Campus Recruitment Retired employees Private employment consultant Dependent of present Data Banks Employee Referrals Casual Applicants 12
  • 13.
    SELECTION  selectionis 'buying' an employee (the price being the wage or salary multiplied by probable years of service) hence bad buys can be very expensive. For that reason some firms (and some firms for particular jobs) use external expert consultants for recruitment and selection.  It is one area where the interference of external factors is minimal. Hence the HR department can use its discretion in framing its selection policy and using various selection tools for the best result. 13
  • 14.
    The Recruitment andselection process of HUL  The recruitment process of HUL Ltd starts from the requirement of different departments as per to the org chart. Then they tell to the HR Department. HR Department takes the candidates from Data bank of company, Poornata etc, then does the short-listing, then does the scheduling for the interview. After this the selection and negotiation process occurs. Then offer letter is been given to the selected candidate. The employee then joins in the organization. Then the company arranges the Induction Program for the employee. After this the recruitment process ends with this. 14
  • 15.
    PERFORMANCE MANAGEMENT It is a structured method of formally and objectively evaluating employees’ performance with respect to their objectives. It addresses the issue of an employee’s development by providing them with structured and in-depth analysis of strengths and areas of improvement. It provides with input for annual increments, training and development.  Performance Management System is essential to the success of any organization because it influences the effort expended by employees, which in turn, drives bottom-line business results. Furthermore, the Performance Management System helps an organization identify, recruit, motivate, and retain key employees. 15
  • 16.
    Method employed 360degree performance appraisal  Mechanisms like 360 degree feedback provide feedback from superiors, peer groups and subordinates to provide holistic and objective evaluation of the employees. Assessment on their potential is communicated transparently to all employees individually and career paths are shared with them. 16
  • 17.
  • 18.
    TRAINING AND DEVELOPMENT  The training and development program is charted out to cover the number of trainees, existing staff. The programs also cover the identification of resource personnel for conducting development program, frequency of training and development programs and budget allocation. Training and development programs can also be designed depending upon job requirement and analysis. Selection of trainees is also facilitated by job analysis.  The company has a strong focus on manpower training according to their requirements. The internal training department aims at improving the skill sets relevant to the work profile of employees. This includes improving communication, Different skills, E-mail programming, Operation systems. 18
  • 19.
    Meaning of training& development according to HUL  The need for Training and Development is determined by the employee’s performance deficiency, computed as follows. Training & Development Need = Standard Performance – Actual Performance.  Training: Training refers to the process of imparting specific skills. An employee undergoing training is presumed to have had some formal education. No training program is complete without an element of education. Hence we can say that Training is offered to operatives.  Development: Development means those learning opportunities designed to help employees to grow. Development is not primarily skills oriented. Instead it provides the general knowledge and attitudes, which will be helpful to employers in higher positions. Efforts towards development often depend on personal drive and ambition. Development activities such as those supplied by management development programs are generally voluntary in nature. Development provides knowledge about business environment, management principles and techniques, human relations, specific industry analysis and the like is useful for better management of a company. 19
  • 20.
    COMPENSATION  HindustanUnilever offers compensation packages on par or higher than the industry standards based on the technical skills and experience of the candidates. Employee benefits were standardized across employees.  The benefit schemes were re-evaluated twice a year. The benefit programs included:  Medical benefits that were aimed keeping the employees healthy and motivated, so as to reach expected productivity levels.  Tuition assistance programs which included financial assistance to meet tuition expenses for all employees. This gave them the opportunity to continue their formal education while working. 20
  • 21.
     A rangeof professional counseling and support services for employees and eligible family members.  Facilitation for employees to relocate if transferred to help them settle easily in the new location.  Assistance programs in case of emergency for employees and their eligible dependents travelling on company work to locations worldwide.  Company stock offers to the employees to enable them to share the benefits of the company’s performance. 21
  • 22.
    EMPLOYEE ENGAGEMENT Employee engagement is the measure of how involved and committed the workers are towards their organization and values. A well engaged employee is well aware of the day to day happenings of the organization and work with his or her fellow to improve the performance of the individual and work s towards the betterment of the organization. It is an optimistic attitude that the employees hold towards their organization.  Employee engagement is how the employee feels about his workplace and whether he or she is satisfied with the work or not. It is also concerned with the emotions of an individual employee, the unique emotional balance of employees and their experience. The employers and their talent of creating conditions that give rise to employee engagement. Communication among employees at all levels in the organization. 22
  • 23.
    Winning with People  HUL was ranked the No.1 Employer of Choice for students in the annual Nielsen B-School Survey. In the survey, HUL retained the ‘Dream Employer’ status for the 3rd year running and continues to be the top company considered for application by B-School students.  HUL received the ‘Dream employer of the year’ Awards presented by UTV Bloomberg.  HUL was recognised as the Best Employer Brand in Asia at the Asia’s Best Employer Brand Awards 2011.  HUL has been recognized with the ‘Leadership in HR Excellence’ award by the Confederation of Indian Industy (CII). The award was presented by Dr Ashwani Kumar, Minister of State and Planning, Science & Technology and Earth Sciences at the 2nd CII National HR Conclave 2011 held on 18 October 2011 at New Delhi.  HUL recognized for HR ExcellenceHUL has achieved the highest level of recognition among 39 participating companies such as BPCL, NTPC, EID Parry, Essar, Bosh, Tata Power, Tata Hotels among others. 23
  • 24.