WHY WORKING WITH
CREATIVES ISN’T WORKING
HYPE SESSION
APRIL 21
Vincent d’halluin – SD mortierbrigade
HELLO!
I AM VINCENT
@vincentdh
WHY
WORKING WITH CREATIVES
ISN’T WORKING
WHY
WORKING WITH CREATIVES
ISN’T WORKING
Bernoulli’s	
  Equa/on:	
  
	
  
Feynman Technique 
•  Step 1. Choose the concept you want to understand.
•  Step 2. Pretend you’re teaching the idea to someone else. 
•  Step 3. If you get stuck, go back to the book.
•  Step 4. Simplify your language.
Good planners make
complicated things simple.
Bad planners make
simple things complicated
“A problem well-put
is a problem
half-solved.”
John Dewey
YOUR JOB
SIMPLIFY
Most briefs
SELL MORE
SALES ARE NEVER
THE REAL PROBLEM
Exercise: WHY?
Define a daily life
problem and
keep asking why.
SOLVE THE PROBLEM
don’t answer to
the brief
WHY
WORKING WITH CREATIVES
ISN’T WORKING
UNDERSTAND
• The business
• The problem
• Your client
• Your
colleagues
UNDERSTAND
• The business
• The problem
• Your client
• THE CUSTOMER
• Your
colleagues
A BAT AND A BALL COST €1,10 IN TOTAL.
THE BAT COSTS €1 MORE THAN THE BALL.
HOW MUCH DOES THE BALL COST?
3%
SYSTEM 1
•  FAST
•  IMPLICIT
•  EXPERIENTIAL
•  INSTINCTIVE
•  EMOTIONAL
SYSTEM 2
•  SLOW
•  EXPLICIT
•  ANALYTICAL
•  EFFORTFUL
•  COGNITIVE
YOU GIVE EMOTIONAL PEOPLE A BRIEF WRITTEN BY RATIONAL
PEOPLE.
EMOTIONAL PEOPLE who ARE NOT allowed to critic the work
of rational people.
You go back with emotional work to rational people.
YOUR JOB
human understanding
CREATIVE INSPIRATION
YOUR JOB
human understanding
business advantage
INTRODUCING
THE BRIEF
Vs
The briefing
“Every order which can
be misunderstood will
be misunderstood”
Jacob Meckel, 1877
A SYMPHONY?
THE BRIEF
•  CLEAR
•  Stating the problem
•  inspires
•  Elaborated & discussed
•  from the planner
THE BRIEFING
•  Clear
•  Stating the problem
•  inspires
•  In beta & open to discussion
•  From the team
BRIEFING
OUTPUT
INPUT
INFLUENCE
INTELLIGENCE
CLAIMS
Vs
IDEAS
Great campaigns are A
simultaneous orgasm of
strategy and creation.
It’s rare in advertising as well
SHOW WHAT PEOPLE
WITH DEMENTIA ARE
CAPABLE OF,
THANKS TO THE POWER
OF MUSIC
Let’s play
WHAT’S THE BRIEF
Let’s play
WHAT’S THE BRIEF
Let’s play
WHAT’S THE BRIEF
Let’s play
WHAT’S THE BRIEF
My first campaign
@ mortierbrigade
Good joke – strategy: 1 - 0
YOUR JOB
BECOME THE CREATOR
OF DIRECTIONS
Directions?
• Start with many ideas. People
with little ideas freak out.
• Discuss the directions
• Provide stimuli
Make it an experience
• Go outside
• Try the product
• Go where your target is
What creatives say
•  Be brief
•  AVOID , , , , ,
•  Spark ideas
•  Give many proof points
•  Use insights only if they are fresh / TRUE
•  Don’t create or write taglines
•  BE PROVOCATIVE
•  BELIEVE IN THE POTENTIAL
•  WEAR NICE SHOES
The next day
HI
REPOSITION
Creepy weirdos Beloved entertainers
REPOSITION
WHY
WORKING WITH CREATIVES
ISN’T WORKING
“You and I both drink from
the same well of inspiration.
The difference is that you
get to piss in it first.”
EXERCISE
YES BUT
INTRODUCING
THE REVIEW
ASK
 
•  If you want to win an argument, ask the person trying to
convince you of something to explain how  it would
work. 
•  If they can explain why they are correct and how
things would work, you’ll learn something. If they can’t
you’ll soften their views, perhaps nudging them ever so
softly toward your views.
•  You should attempt to re-express your target’s position so
clearly, vividly, and fairly that your target says, “Thanks, I
wish I’d thought of putting it that way.
•  You should list any points of agreement (especially if they
are not matters of general or widespread agreement).
•  You should mention anything you have learned from your
target.
•  Only then are you permitted to say so much as a word of
rebuttal or criticism.
FEEDBACK METHOD
•  Questioning feedback: “what did you like best?”
•  AFFIRMATIVE FEEDBACK “What I liked…”
•  PERSPECTIVE FEEDBACK “as a planner, I lack…”
•  Open feedback “according to you, …”
•  Gossip feedback: everyone gives feedback, creative only
replies afterwards
•  Tips & tricks feedback: “I once worked on this campaign and
we did that to tackle the issue”
•  Personal feedback: write an email afterwards
•  Plus one feedback: if you agree, keep it short
Become the (wo) man
with the questions
instead of the planner
with the answers.
COMMANDMENTS
•  Be useful
•  Help, don’t impress
•  Don’t fall in love
•  Build trust
•  Give all your ideas away
LOVE
THEM
WHY
state the problem clearly
WORKING WITH CREATIVES
ISN’T WORKING
WHY
state the problem clearly
WORKING WITH CREATIVES
collaborate, don’t convince
ISN’T WORKING
.
WHY
state the problem clearly
WORKING WITH CREATIVES
collaborate, don’t convince
ISN’T WORKING
questions are your best friend

Why working with creatives isn't working