IBM Software Capabilities
As the world’s largest business software company, IBM is helping organizations of all sizes tackle their most important  business needs*  Turn information into insights Drive business integration and optimization Connect and collaborate Enable product and service innovation Optimize the impact of business infrastructures and services Manage risk, security, and compliance
IBM solutions are built on a core set of software  capabilities Turning Information into Insights Business Analytics Data Management Data Warehousing Enterprise Content Management Information Governance Information Integration and Federation Drive Business Integration and Optimization Application Infrastructure Business Process Management Commerce Connectivity and Integration Enterprise Marketing Management Connect and Collaborate Social Business Application Development Social Collaboration Unified Communications Web Experience Enable Product and Service Innovation Application Lifecycle Management Complex and Embedded Systems Design and Development Enterprise Architecture and Portfolio Management Enterprise Modernization Security Optimize the impact of business infrastructures and services Asset Management Business Service Management Cloud and Virtualization Management  Network and Service Assurance Security Storage Management Systems Management Manage Risk, Security, and Compliance Application and Process Data and Information Network, Server, and Endpoint People and Identify Physical Infrastructure
Turn information into insights Enterprise content management Data management Information governance Information integration and federation Business analytics Data warehousing
Turn information into insights Enterprise content management Advanced case management Content analytics Document imaging and capture Information lifecycle governance Social content management Data management Database design and development Database management Database administration Information governance Data lifecycle management Data security and privacy Data quality management Information integration and federation Information integration Master data management Big data analytics Business analytics Business intelligence Predictive analytics Analytic applications Financial performance management Governance, risk and compliance Web analytics Data warehousing Warehousing appliances Warehousing software Industry models
Turn information into insights Business analytics Enable organizations to better understand, anticipate and shape business outcomes through the ability to spot and analyze trends, patterns and anomalies; compare “what-if” scenarios and predict potential threats and opportunities; and plan, budget and forecast resources.  Business intelligence Analysis, query, reporting, real-time monitoring, dashboards, scorecards, visualization Predictive and advanced analytics Data collection, market research, data mining, text analytics, statistical analysis, visualization, predictive analytics, decision management Analytic applications Customer,  financial,  industry, supply chain workforce Financial performance and strategy management Planning, budgeting, forecasting, w hat-if analysis and profitability modeling,  reporting and score-carding, consolidation, disclosure  Governance, risk and compliance Financial controls, operational risk, policy, compliance, internal audit Web analytics Traffic analysis, visitor behavior, ad hoc and ready-made reporting Back to summary slide Case studies Numius Sun World International Laboratorios   Indas
Turn information into insights Information integration and federation Improve existing business applications and establish new business process with the creation and distribution of trusted information. Information integration A unified, end-to-end platform that cost-effectively discovers, transforms, cleanses and loads trusted information to multiple business applications Big data analytics A new generation of capabilities for analyzing information streams in  real- time and the vast domain of “Internet-scale” information sources Case studies Banco de Crédito del Peru A US State Police Force Back to summary slide Master data management Pre-built and flexible application functionality that creates a single, unified, trusted view for improving existing applications and processes
Turn information into insights Information governance Ensure compliance and reduce risk of data threats, while reducing the cost of managing increasing volumes of data by proactively managing information across heterogeneous information supply chains. Data lifecycle management Database archiving and test data management to decrease infrastructure costs, improve application performance and comply with retention regulations Data quality management Data is trusted and standards are applied enterprise-wide to ensure that decisions are made with consistent, accurate information Case studies BNP Paribas Data security and privacy Data-focused security and monitoring to reduce cost of compliance and risk of privacy breaches Back to summary slide
Turn information into insights Data management Deliver proven capabilities for reducing the cost and complexity of managing your data, improving business agility, and leverage data as a core asset. Database management Data serving to applications with speed, security, reliability, scalability and compatibility  Database design and development Integrated design, development and testing of application and enterprise databases across heterogeneous environments Case studies KNORR-BREMSE  Systeme   fĂĽr   Schienenfahrzeuge  GmbH Transportation Clearing House, LLC Database administration Integrated end-to-end monitoring and administration of database systems for optimal performance and reduced costs Back to summary slide
Turn information into insights Data warehousing Provide a robust and scalable foundation for rapid deployment of real-time analytics and reporting, while reducing operating costs. Warehousing appliances Pre-built and performance optimized   data warehousing solutions that integrate database, server and storage into a single, easy to manage system with a fast time to value Industry models Logical industry data models and ready to load physical data models and BI reports for specific business areas accelerate projects while reducing cost & risk Case studies Macys.com Almeda  County Social Services Agency Warehousing software High-performance, scalable and flexible data warehouse platforms that allow for rapid insight from both structured and unstructured information sources Back to summary slide
Turn information into insights Enterprise content management Turn content into business insight using industry-specific solutions that capture, manage, analyze and share content throughout its lifecycle. Advance case management Integration of people, processes and information in the context of a case to optimize case outcomes Content analytics Location, access, analysis of unstructured content across multiple sources to yield business insight Document imaging and capture Capture, management and distribution of content across a wide variety of sources Case studies PPL SRCSD Cumberland Building Society Information lifecycle governance Information assessment, collection, classification, archival, search, eDiscovery and records management Social content management Content access, author and extend capabilities, through office documents, social content and collaboration tools Back to summary slide
Turn information into insights Integrating best of breed functionality enriches the capabilities and simplifies deployment and management Business analytics Business intelligence and performance mgt. 2008 Predictive analytics 2009 Financial governance | 2010 Governance, compliance, risk mgt. | 2010 Web analytics 2010 Information integration and federation Real time data integration 2007 Master data mgt. | 2010 Data warehouse appliances | 2010 Information governance Archiving and test data mgt. 2007 Data discovery 2009 Database security 2009 Data management In-memory database 2008 Enterprise content management Data & document capture | 2010 Legal & information governance | 2010 Data warehousing
Drive Business Integration and Optimization Commerce Application infrastructure Connectivity and integration Business process management Enterprise marketing management ERP Imaging CRM Billing
Drive Business Integration and Optimization Commerce Selling Order management Supply chain management Decision optimization Application infrastructure Cloud platform and application virtualization Elastic caching Application optimization Application foundation Transaction processing Connectivity and integration Messaging Integration foundation B2B integration Cloud integration Managed file transfer Business process management Process discovery and design Process automation and integrity Business monitoring Decision management Industry process accelerators Enterprise marketing management Cross-channel campaign management Marketing resource management Online media optimization Marketing analytics CRM Billing ERP Imaging
Drive Business Integration and Optimization Application infrastructure Efficiently deliver applications and services with robust performance, transactional integrity and maximum security and control while optimizing costs. Drive down operational costs with a virtualized or cloud-based application infrastructure and immediate response. Cloud platform and application virtualization On-premise cloud deployment to optimize cost and time to market Elastic caching Distributed caching technology to extend performance and scalability of existing applications Case studies Haddon Hill Max New York Life Insurance Co. Ltd. Major Financial Services Company Application optimization Improved performance and scalability of web-based applications with optimized mission critical traffic Application foundation Foundation for building, deploying and intelligently managing any applications, including Web 2.0 & Mobile, with high performance, security and control Transaction processing Industrial-strength, online transaction management for system z Back to summary slide
Drive Business Integration and Optimization Business process management Through robust and flexible software capabilities and industry expertise, enable customers to discover, model, execute, rapidly change, govern, and gain end to end visibility on their core business processes, rules and events. Discovery and design Modeling, simulation, and adjustment of core business processes for both documentation and execution Automation and integrity Orchestration and integration of systems to create uniform, repeatable, mission-critical business processes Business monitoring Real time, end-to-end visibility across business processes and events to enable rapid change Case studies Beauty care retailer HealthNow North Rhine-Westphalia Ministry of Justice Decision management Software to streamline operational decisions by enabling business users to quickly define, change and test business rules and events Industry process accelerators Industry-specific assets, methods, and services offerings to enable rapid time to value for BPM projects Back to summary slide
Drive Business Integration and Optimization Commerce Enhance the customer experience with customer centric shopping and across all channels with optimized supply chains based on insights from customer demand across the value chain. Selling Precision marketing, e-commerce, guided selling, configuration, pricing and quoting to enhance a customer-centric, cross-channel shopping experience across B2B and B2C commerce models Order management Deep distributed orchestration inside and outside the enterprise, enabling a single face to the customer as well as order and inventory visibility and availability across the extended enterprise Case studies Staples Conad  del  Tirreno Dal-Tile Corporation Decision optimization Tools to speed development and deployment of optimization models, combining leading solver engines with a tightly integrated IED modeling language. Applicable to supply chain planning, logistics, cash management, and other Supply chain management Optimization of inbound and outbound supply chain processes ensuring the most cost-effective fulfillment strategy is executed while meeting customer service levels Back to summary slide
Drive Business Integration and Optimization Connectivity and integration Deliver fast, flexible and reliable access to processes, applications and information regardless of platform, device, or data formats; increase visibility and improve governance of services, processes, files, rules, and events; and connect to customers, partners, and suppliers and extend processes through messaging infrastructure, ESBs, or appliances Messaging Secure and reliable information delivery across the enterprise with the capability to scale to 100s of millions of messages per day Integration foundation Fast and flexible connectivity between processes, applications, and information for a robust SOA and governance foundation B2B integration Flexible and secure connectivity and management of diverse partner, customer, and supplier communities Case studies Sharp Corporation Queensland Motorways Fiducia Cloud integration Integration of cloud, SaaS and on-premise applications designed to maximize the effectiveness and value of cloud investments Managed file transfer Secure data movement enabling enterprises to gain control and oversight of the movement of critical corporate data to facilitate data growth, reduce security risk, and improve IT and business efficiency Back to summary slide CRM Billing ERP Imaging
Drive Business Integration and Optimization Enterprise marketing management Understand what makes customers tick and leverage that understanding to engage buyers in highly relevant, interactive dialogs across digital, social, and traditional marketing channels. Cross channel campaign management Creation, delivery and measurement of highly personalized and relevant communications across a variety of channels such email, direct mail, websites, kiosks, mobile devices, and call centers Marketing resource management Enables the alignment of people, process, budgets, and technology to support marketing activities and improve marketing effectiveness. Case studies Best Buy PETCO ING Wehkamp.nl Marketing analytics Measurement, collection, analysis and reporting of internet data for purposes of understanding and optimizing web usage Online media optimization Measurement and real-time creation, selection, and delivery of offers thru online media Back to summary slide
Drive Business Integration and Optimization Integrating best of breed functionality enriches the capabilities and simplifies deployment and management Connectivity and integration B2B integration 2010 Cloud integration 2010 Business process management Business rules | 2008 Business event processing 2008 BPM for LOB | 2010 Commerce Selling, order mgmt, supply chain mgmt 2010 Optimization |  2008 Enterprise marketing management Enterprise marketing mgt. 2010 Web analytics | 2008
Connect and collaborate Social collaboration Unified communications Web experience Social business application development
Connect and collaborate Social collaboration Social business applications Real-time collaboration Mobile collaboration Office productivity suites and web editors Unified communications Unified communications middleware Real-time expertise communities Web experience Customer web experience Employee web experience Electronic forms Social business application development Collaboration application development platforms Mash-ups
Connect and collaborate Social collaboration Engage people - employees, partners, clients, citizens, patients - across the business network by integrating business-focused solutions -- including profiles, blogs, wikis, bookmarking, tagging, activities, communities, shared files, team spaces with content management tools, enterprise IM, online meetings, audio and video chat, e-mail and calendaring – delivered on premises or in the cloud. Social business applications Communities, blogs, wikis, profiles, business social networks, activities, social bookmarks, document sharing, document libraries, media galleries, forums, team collaboration spaces, e-mail, calendars, workflow, to-do lists, contact databases and personal information managers. Real-time collaboration Enterprise IM, online meetings, audio and video chat, softphones, unified messaging Case studies Sogeti PLI City of Forest Park Police Services Department Mobile collaboration VPN Clients, mobile access to social business networks, e-mail and calendar access and synching, mobile document access, and mobile IM and meetings Office productivity suites Presentations, spreadsheets, word processing documents and live editing features. Back to summary slide
Connect and collaborate Social business application development Design, develop and deploy social collaboration applications with servers, mash-up toolkits, software development toolkits (SDKs), and application programming interfaces (APIs) built on open architecture - on premises or in the cloud. Social business application development platforms Server and cloud based development environments, development and integration toolkits (SDKs), and Application Programming Interfaces (APIs) Mash-ups User created, business focused, dynamic application tools to integrate information from multiple sources into a single, web-based dashboard Case studies Zain  Africa Challenge AA T r anslations Signature Mortgage Back to summary slide
Connect and collaborate Unified communications Integrate real-time communications services, including voice, data, video, messaging and social communications, to find, reach, meet and collaborate with colleagues, customers and business partners so business is free to occur when and where it delivers the greatest value. Unified communications middleware Integration of real-time collaboration services including presence, preference, location, chat, voice, data, video, online meetings, softphones, unified messaging, PBX and telephony integration, intelligent communications routing, audio/video media control unit (future) Case studies SXC Sennheiser Terna — Rete   Elettrica   Nazionale   S.p.A Real-time expertise communities Rich profiles and broadcast communities Back to summary slide
Connect and collaborate Web experience Provide people with access to critical information and applications via the Web that is personalized to their needs – available anytime, on any device – to deliver a exceptional experience. Customer web experience Customized, personalized and secure customer, partner and other external users access to company information, social interactions. processes, and transactions Case studies VicRoads Bank  Hapoalim Hearst Direct Employee web experience Customized, personalized and secure employee intranet access to information and business processes Electronic forms Electronic forms, automated forms-based business processes Back to summary slide
Connect and collaborate Integrating best of breed functionality enriches the capabilities and simplifies deployment and management Social collaboration Hosted, multilingual e-mail service | 2009 Online meeting and collaboration | 2007 Small business server solutions | 2008
Enable product and service innovation Enterprise architecture and portfolio management Enterprise modernization Application lifecycle management Design and development Complex and embedded systems Security
Enable product and service innovation Enterprise architecture and portfolio management Application portfolio mgt Enterprise & business architecture Product and project portfolio management Performance measurement & management Enterprise modernization Application modernization Application portfolio management Multi-platform development Application lifecycle management Architecture management Build and deploy management Quality management Requirements management Software change and configuration management Design and development Architecture and design Application development Real-time, embedded systems and software development Compilers Complex and embedded systems Systems engineering Systems of systems engineering Product line engineering Real-time and embedded software development Security Application and process
Enabling product and service innovation Enterprise architecture and portfolio management Deliver on enterprise strategy by ensuring resources, including IT, are deployed to maximize business value, while managing the risk and impact of change Application portfolio management Process of streamlining and optimizing an application portfolio Enterprise & business architecture Translation of enterprise strategy into plan for effective deployment of resources, including IT Product and project portfolio management Optimization of product or project portfolio to deliver on market needs and maximize returns Performance measurement & management Design of repeatable processes, coupled with measurements to optimize performance Case studies Bank DnB NORD A Latin American federal agency FOI Back to summary slide
Enable product and service innovation Case studies EWE AG Corporation The Palace Museum CETaqua Israel Aerospace Industries Ltd. Back to summary slide Design and development Empower diverse, distributed teams to deliver new business products and services faster through collaboration, automation and leveraging of existing assets, skills and infrastructure, reducing the cost of development and deployment across multiple platforms. Architecture and design Architecture of flexible, scalable software based on industry standards to manage complexity and meet specific business and infrastructure needs Application development Development and delivery of high-quality, flexible software leveraging collaborative, graphical and interactive development tools and components Real-time & embedded systems and software development Requirements-based modeling, visual analysis, construction, and systems and software architecture assessment with design collaboration across diverse set of stakeholders and disciplines Compilers Usage of modern compilers to improve system utilization by exploiting IBM Power Systems, System z and zEnterprise Systems architecture
Enable product and service innovation Case studies Diagnostic  Grifols CGI US Navy Back to summary slide Application lifecycle management Manage the flow of people, process and information in an iterative cycle of software delivery activities that provides the foundation for end to end measurable process improvement, ability to scale, and enhanced team collaboration, automation and reporting. Architecture management Design of software and systems solutions to maintain architectural integrity Build and deploy management  Automation of software and systems build and deployment Quality management Test planning, creation and execution, ensuring the functionality, performance and reliability of software and systems Requirements management Software and systems requirements elicitation, definition, prioritization and management Change and software configuration management Planning, tracking and controlling of project schedules and resources, change requests, and software source versions
Enable product and service innovation Case studies Eaton UPS Back to summary slide Complex and embedded systems Efficiently develop complex products and systems by managing requirements, modeling complexity, automating collaboration and ensuring quality. Real-time and embedded software development Development and integration of software within complex, real-time and embedded products and systems Product line engineering Development of innovative product lines more efficiently to optimize differentiation and growth Systems engineering Integration of engineering disciplines to facilitate delivery of quality products which meet customer needs System of systems engineering Development and management of diverse and evolving ecosystems of products, systems and services
Enable product and service innovation Security Enable organizations to securely, safely, and confidently innovate and adopt new forms of technology. Application security Vulnerability testing and remediation in applications, web applications and web services Case studies INASSET Anderson University AGESIC Back to summary slide
Enable product and service innovation Case studies Sodifrance An RV Manufacturer Cothern Computer Systems Back to summary slide Enterprise modernization Modernize and streamline the design, development and deployment of multiplatform applications including z/OS, AIX, IBM i, Linux and Windows. Application modernization Cost effective modernization approaches and techniques to transform your business critical systems into flexible applications and services Application portfolio management Application portfolio optimization through integrated analysis and planning, to manage risk and impact of change and ensure investments align to business needs Multiplatform development Integrated solutions to help boost productivity and reduce cost by streamlining development and deployment of multi-platform applications including IBM System z and Power Systems
Enable product and service innovation Integrating best of breed functionality enriches the capabilities and simplifies deployment and management Enterprise architecture and portfolio management Enterprise architecture, product and portfolio management, requirements | 2007 Design and development Software design and development | 2003 Systems engineering and software development | 2008 Open source software development platform | 2001 Application lifecycle management Team-based development tools | 2003 Systems engineering and sw development | 2008 Automated build and  release mgt. | 2006 Complex and embedded systems Tools for complex and embedded systems | 2007 Security Source code security analysis | 2009 Web application security and compliance | 2007
Optimize the impact of business infrastructures and services Business service management Cloud and virtualization management Security Asset management Systems management Network and service assurance Storage management
Cloud and virtualization management Virtualized infrastructure management  Image management Infrastructure service automation Security Security governance, risk management and compliance People and identity Data and information Physical infrastructure Network, server, and endpoint Application and process Asset management Enterprise asset management Smart buildings management Systems management Mainframe systems management Distributed systems management Network and service assurance Network performance Fault and event management Service quality management Network change and configuration mgt. Storage management Unified recovery Data lifecycle  Storage resource management Optimize the impact of business infrastructures and services Business service management Availability and performance management Service delivery and process automation Service lifecycle management
Business service management Gain visibility, control and automation needed to assure service quality, service availability and reduce operations costs. Application performance and availability Software to monitor systems, consolidate visibility and dashboards, manage applications, and discover application dependencies and configurations Service lifecycle management Management of requirements and quality management, as well as service reporting and analytics Service delivery and process automation Automation and optimization of the service desk and management of end-points Provisioning management and workload orchestration. Case studies IBM Green Innovation Data Center  Large US City Bryant University Back to summary slide Optimize the impact of business infrastructures and services
Storage management Automate data backup and restore functions, centralize storage management operations and ensure efficient data placement, movement and retention/expiration. Data lifecycle Automated data placement, movement, retention and expiration Holistic data reduction capabilities to reduce costs, complexity, risk Unified recovery  Recovery of data on any system, in any location, following any data loss, from a single user interface Storage resource management Storage device discovery, topology mapping, monitoring, reporting, and configuration management. Case studies Haribo Controlar  S.A. General Solar Power ( Yantai ) Co., Ltd.  Back to summary slide Optimize the impact of business infrastructures and services
Network and service assurance View and manage service availability, performance and quality across network operations, business operations and IT domains. Network performance management Reporting of usage trends and network performance data including service degradation alerts. Fault and event management Visibility into network, IT and business infrastructure including event correlation, root cause analysis, and consolidation of operational silos Service quality management Performance reporting and customer experience management Network change and configuration management Configuration automation and compliance reporting Case studies Bharti   Airtel  SMC Univision Large US City Schweizerische   Bundesbahnen  (SBB) Back to summary slide Optimize the impact of business infrastructures and services
Asset management Gain real time visibility into asset and space usage, govern assets, asset lifecycle, energy consumption and return on assets. Enterprise asset management Monitoring, tracking, lifecycle reporting, risk and compliance, and lean and connected supply chain management across all asset types Smart buildings management Facility, space, energy, data center infrastructure management Case studies Ricoh Americas Corporation Brookhaven National Lab Fukuoka District Waterworks Agency Back to summary slide Optimize the impact of business infrastructures and services
Cloud and virtualization management Automate virtualized infrastructure and the delivery of the services that run on it. Virtualized infrastructure management Virtual machine provisioning and hypervisor management for reduced infrastructure costs and improved efficiency Infrastructure service automation Management of service catalogue, reservation, metering, and billing Image management Management of image library, editing, deployment, retirement Case studies Vietnam Technology and Telecommunication (VNTT)  University of Bari IBM Tivoli Development Lab Back to summary slide Optimize the impact of business infrastructures and services
Systems management Gain visibility and control over the performance data center systems. Mainframe systems management Monitoring, availability, capacity and performance management of mainframes Distributed systems management Monitoring, availability, capacity and performance management of distributed systems Case studies Commonwealth Bank of Australia Fiserv  DATEV  eG Back to summary slide Optimize the impact of business infrastructures and services
Optimize the impact of business infrastructures and services Integrating best of breed functionality enriches the capabilities and simplifies deployment and management Business service management Endpoint management 2010 Storage management Data protection and recovery 2008 Network and service assurance Network automation 2010
Manage risk, security, and compliance Security governance, risk management and compliance Application and process Data and information People and identity Network, server and endpoint Physical infrastructure
Manage risk, security, and compliance Security governance, risk management and compliance Strategy design Testing and vulnerability Compliance and incident response Application and process Security in development Application access controls Application vulnerabilities Data and information  Protecting critical databases Filtering content Managing access and encryption Preventing data loss People and identity Managing identities Providing access Auditing resource usage Network, server and endpoint Server and endpoint security  Networks and mainframe security   Physical infrastructure  Video surveillance and analytics Command and control
Manage risk, security, and compliance Security governance, risk management and compliance Ensure comprehensive management of security activities and compliance with all security mandates. Strategy design Design and implementation of secure deployment strategies for advanced technologies such as Cloud, virtualization, etc. Testing and vulnerability.  Identification and elimination of security threats against systems, applications and devices Compliance and incident response Security compliance assessment against PCI, ISO and other standards and regulations Design and implementation of policy and processes for security governance, incident response; perform response and computer forensics Case studies Hudson’s Bay Company Back to summary slide
Manage risk, security, and compliance People and identity Lower costs and mitigate the risks associated with managing user access to corporate resources. Managing identities User lifecycle management with focus on efficiency and auditability Operations globalization Auditing resource usage Security event monitoring Role management, recertification and reporting Providing access Risk management regarding internal fraud, data leakage, or operational outage Online services delivery for customers and partners Faster access to information for end-users Case studies ING Back to summary slide
Manage risk, security, and compliance Data and information Understand, deploy and properly test controls for access to and usage of sensitive business data. Protecting critical databases Protection from database attacks from outside as well as internal privileged users Controls to assure that data is not deliberately or inadvertently taken, leaked, or damaged Filtering content Blockage of spam Website access management Protection against leading attack vectors for malware Managing access and encryption Data loss prevention (DLP) technologies. Improved protection of corporate data assets without hampering productivity Preventing data loss Identification of data security risks Assessment of gaps in control points Automated data collection of audit and compliance mandates Case studies NYSE-traded energy company Back to summary slide
Manage risk, security, and compliance Physical infrastructure Provide actionable intelligence and improve effectiveness of physical infrastructure and physical asset security. Video surveillance and analytics Video system integration with IT infrastructure Event-based data retrieval Command and control IT and physical security operations integration across locations Information integration from multiple sources and sensors. Digital recording and storage of prioritized data Asset management across all asset classes Case studies RAF Back to summary slide
Manage risk, security, and compliance Network server and endpoint  Optimize service availability by mitigating risks while optimizing expertise, technology and process. Server and endpoint security Networks and mainframe security Decrease the risk of virus, worm and malcode infestation and decrease the volume of incoming spam Case studies Reduce total cost of ownership for secured desktops up to 50% Identify and address security risks before they can impact business continuity, company assets and brand Simplify management for multiple security device types from many vendors   Dubai Gold and Commodities Back to summary slide
Manage risk, security, and compliance Application and process Keep applications secure, protected from malicious or fraudulent use, and hardened against failure. Security in development Vulnerabilities identification and fix early in the development process before release Management of outage, defacement or data theft risk with web applications Integration of critical applications Application access controls Manage application development costs for custom coding access controls and their corresponding infrastructure Application vulnerabilities Patch control Automated threat detection Measurement and reporting of performance for services that span corp. boundaries. Assessment and monitoring of enterprise-wide security policy compliance. Compliance with industry standards and regulatory requirements (e.g., PCI, GLBA, HIPAA, FISMA) Case studies NAV CANADA Back to summary slide
Manage risk, security, and compliance Integrating best of breed functionality enriches the capabilities and simplifies deployment and management Security governance, risk management, and compliance Database Security | 2009 BI and Performance Mgmt Platform |  2008 Data and information Database Security | 2009 Application Security and Compliance | 2009 Application and process Network, server, and endpoint Web application security & compliance | 2007 Endpoint Management 2010

IBM Software Capabilities

  • 1.
  • 2.
    As the world’slargest business software company, IBM is helping organizations of all sizes tackle their most important business needs* Turn information into insights Drive business integration and optimization Connect and collaborate Enable product and service innovation Optimize the impact of business infrastructures and services Manage risk, security, and compliance
  • 3.
    IBM solutions arebuilt on a core set of software capabilities Turning Information into Insights Business Analytics Data Management Data Warehousing Enterprise Content Management Information Governance Information Integration and Federation Drive Business Integration and Optimization Application Infrastructure Business Process Management Commerce Connectivity and Integration Enterprise Marketing Management Connect and Collaborate Social Business Application Development Social Collaboration Unified Communications Web Experience Enable Product and Service Innovation Application Lifecycle Management Complex and Embedded Systems Design and Development Enterprise Architecture and Portfolio Management Enterprise Modernization Security Optimize the impact of business infrastructures and services Asset Management Business Service Management Cloud and Virtualization Management Network and Service Assurance Security Storage Management Systems Management Manage Risk, Security, and Compliance Application and Process Data and Information Network, Server, and Endpoint People and Identify Physical Infrastructure
  • 4.
    Turn information intoinsights Enterprise content management Data management Information governance Information integration and federation Business analytics Data warehousing
  • 5.
    Turn information intoinsights Enterprise content management Advanced case management Content analytics Document imaging and capture Information lifecycle governance Social content management Data management Database design and development Database management Database administration Information governance Data lifecycle management Data security and privacy Data quality management Information integration and federation Information integration Master data management Big data analytics Business analytics Business intelligence Predictive analytics Analytic applications Financial performance management Governance, risk and compliance Web analytics Data warehousing Warehousing appliances Warehousing software Industry models
  • 6.
    Turn information intoinsights Business analytics Enable organizations to better understand, anticipate and shape business outcomes through the ability to spot and analyze trends, patterns and anomalies; compare “what-if” scenarios and predict potential threats and opportunities; and plan, budget and forecast resources. Business intelligence Analysis, query, reporting, real-time monitoring, dashboards, scorecards, visualization Predictive and advanced analytics Data collection, market research, data mining, text analytics, statistical analysis, visualization, predictive analytics, decision management Analytic applications Customer, financial, industry, supply chain workforce Financial performance and strategy management Planning, budgeting, forecasting, w hat-if analysis and profitability modeling, reporting and score-carding, consolidation, disclosure Governance, risk and compliance Financial controls, operational risk, policy, compliance, internal audit Web analytics Traffic analysis, visitor behavior, ad hoc and ready-made reporting Back to summary slide Case studies Numius Sun World International Laboratorios Indas
  • 7.
    Turn information intoinsights Information integration and federation Improve existing business applications and establish new business process with the creation and distribution of trusted information. Information integration A unified, end-to-end platform that cost-effectively discovers, transforms, cleanses and loads trusted information to multiple business applications Big data analytics A new generation of capabilities for analyzing information streams in real- time and the vast domain of “Internet-scale” information sources Case studies Banco de Crédito del Peru A US State Police Force Back to summary slide Master data management Pre-built and flexible application functionality that creates a single, unified, trusted view for improving existing applications and processes
  • 8.
    Turn information intoinsights Information governance Ensure compliance and reduce risk of data threats, while reducing the cost of managing increasing volumes of data by proactively managing information across heterogeneous information supply chains. Data lifecycle management Database archiving and test data management to decrease infrastructure costs, improve application performance and comply with retention regulations Data quality management Data is trusted and standards are applied enterprise-wide to ensure that decisions are made with consistent, accurate information Case studies BNP Paribas Data security and privacy Data-focused security and monitoring to reduce cost of compliance and risk of privacy breaches Back to summary slide
  • 9.
    Turn information intoinsights Data management Deliver proven capabilities for reducing the cost and complexity of managing your data, improving business agility, and leverage data as a core asset. Database management Data serving to applications with speed, security, reliability, scalability and compatibility Database design and development Integrated design, development and testing of application and enterprise databases across heterogeneous environments Case studies KNORR-BREMSE Systeme fĂĽr Schienenfahrzeuge GmbH Transportation Clearing House, LLC Database administration Integrated end-to-end monitoring and administration of database systems for optimal performance and reduced costs Back to summary slide
  • 10.
    Turn information intoinsights Data warehousing Provide a robust and scalable foundation for rapid deployment of real-time analytics and reporting, while reducing operating costs. Warehousing appliances Pre-built and performance optimized data warehousing solutions that integrate database, server and storage into a single, easy to manage system with a fast time to value Industry models Logical industry data models and ready to load physical data models and BI reports for specific business areas accelerate projects while reducing cost & risk Case studies Macys.com Almeda County Social Services Agency Warehousing software High-performance, scalable and flexible data warehouse platforms that allow for rapid insight from both structured and unstructured information sources Back to summary slide
  • 11.
    Turn information intoinsights Enterprise content management Turn content into business insight using industry-specific solutions that capture, manage, analyze and share content throughout its lifecycle. Advance case management Integration of people, processes and information in the context of a case to optimize case outcomes Content analytics Location, access, analysis of unstructured content across multiple sources to yield business insight Document imaging and capture Capture, management and distribution of content across a wide variety of sources Case studies PPL SRCSD Cumberland Building Society Information lifecycle governance Information assessment, collection, classification, archival, search, eDiscovery and records management Social content management Content access, author and extend capabilities, through office documents, social content and collaboration tools Back to summary slide
  • 12.
    Turn information intoinsights Integrating best of breed functionality enriches the capabilities and simplifies deployment and management Business analytics Business intelligence and performance mgt. 2008 Predictive analytics 2009 Financial governance | 2010 Governance, compliance, risk mgt. | 2010 Web analytics 2010 Information integration and federation Real time data integration 2007 Master data mgt. | 2010 Data warehouse appliances | 2010 Information governance Archiving and test data mgt. 2007 Data discovery 2009 Database security 2009 Data management In-memory database 2008 Enterprise content management Data & document capture | 2010 Legal & information governance | 2010 Data warehousing
  • 13.
    Drive Business Integrationand Optimization Commerce Application infrastructure Connectivity and integration Business process management Enterprise marketing management ERP Imaging CRM Billing
  • 14.
    Drive Business Integrationand Optimization Commerce Selling Order management Supply chain management Decision optimization Application infrastructure Cloud platform and application virtualization Elastic caching Application optimization Application foundation Transaction processing Connectivity and integration Messaging Integration foundation B2B integration Cloud integration Managed file transfer Business process management Process discovery and design Process automation and integrity Business monitoring Decision management Industry process accelerators Enterprise marketing management Cross-channel campaign management Marketing resource management Online media optimization Marketing analytics CRM Billing ERP Imaging
  • 15.
    Drive Business Integrationand Optimization Application infrastructure Efficiently deliver applications and services with robust performance, transactional integrity and maximum security and control while optimizing costs. Drive down operational costs with a virtualized or cloud-based application infrastructure and immediate response. Cloud platform and application virtualization On-premise cloud deployment to optimize cost and time to market Elastic caching Distributed caching technology to extend performance and scalability of existing applications Case studies Haddon Hill Max New York Life Insurance Co. Ltd. Major Financial Services Company Application optimization Improved performance and scalability of web-based applications with optimized mission critical traffic Application foundation Foundation for building, deploying and intelligently managing any applications, including Web 2.0 & Mobile, with high performance, security and control Transaction processing Industrial-strength, online transaction management for system z Back to summary slide
  • 16.
    Drive Business Integrationand Optimization Business process management Through robust and flexible software capabilities and industry expertise, enable customers to discover, model, execute, rapidly change, govern, and gain end to end visibility on their core business processes, rules and events. Discovery and design Modeling, simulation, and adjustment of core business processes for both documentation and execution Automation and integrity Orchestration and integration of systems to create uniform, repeatable, mission-critical business processes Business monitoring Real time, end-to-end visibility across business processes and events to enable rapid change Case studies Beauty care retailer HealthNow North Rhine-Westphalia Ministry of Justice Decision management Software to streamline operational decisions by enabling business users to quickly define, change and test business rules and events Industry process accelerators Industry-specific assets, methods, and services offerings to enable rapid time to value for BPM projects Back to summary slide
  • 17.
    Drive Business Integrationand Optimization Commerce Enhance the customer experience with customer centric shopping and across all channels with optimized supply chains based on insights from customer demand across the value chain. Selling Precision marketing, e-commerce, guided selling, configuration, pricing and quoting to enhance a customer-centric, cross-channel shopping experience across B2B and B2C commerce models Order management Deep distributed orchestration inside and outside the enterprise, enabling a single face to the customer as well as order and inventory visibility and availability across the extended enterprise Case studies Staples Conad del Tirreno Dal-Tile Corporation Decision optimization Tools to speed development and deployment of optimization models, combining leading solver engines with a tightly integrated IED modeling language. Applicable to supply chain planning, logistics, cash management, and other Supply chain management Optimization of inbound and outbound supply chain processes ensuring the most cost-effective fulfillment strategy is executed while meeting customer service levels Back to summary slide
  • 18.
    Drive Business Integrationand Optimization Connectivity and integration Deliver fast, flexible and reliable access to processes, applications and information regardless of platform, device, or data formats; increase visibility and improve governance of services, processes, files, rules, and events; and connect to customers, partners, and suppliers and extend processes through messaging infrastructure, ESBs, or appliances Messaging Secure and reliable information delivery across the enterprise with the capability to scale to 100s of millions of messages per day Integration foundation Fast and flexible connectivity between processes, applications, and information for a robust SOA and governance foundation B2B integration Flexible and secure connectivity and management of diverse partner, customer, and supplier communities Case studies Sharp Corporation Queensland Motorways Fiducia Cloud integration Integration of cloud, SaaS and on-premise applications designed to maximize the effectiveness and value of cloud investments Managed file transfer Secure data movement enabling enterprises to gain control and oversight of the movement of critical corporate data to facilitate data growth, reduce security risk, and improve IT and business efficiency Back to summary slide CRM Billing ERP Imaging
  • 19.
    Drive Business Integrationand Optimization Enterprise marketing management Understand what makes customers tick and leverage that understanding to engage buyers in highly relevant, interactive dialogs across digital, social, and traditional marketing channels. Cross channel campaign management Creation, delivery and measurement of highly personalized and relevant communications across a variety of channels such email, direct mail, websites, kiosks, mobile devices, and call centers Marketing resource management Enables the alignment of people, process, budgets, and technology to support marketing activities and improve marketing effectiveness. Case studies Best Buy PETCO ING Wehkamp.nl Marketing analytics Measurement, collection, analysis and reporting of internet data for purposes of understanding and optimizing web usage Online media optimization Measurement and real-time creation, selection, and delivery of offers thru online media Back to summary slide
  • 20.
    Drive Business Integrationand Optimization Integrating best of breed functionality enriches the capabilities and simplifies deployment and management Connectivity and integration B2B integration 2010 Cloud integration 2010 Business process management Business rules | 2008 Business event processing 2008 BPM for LOB | 2010 Commerce Selling, order mgmt, supply chain mgmt 2010 Optimization | 2008 Enterprise marketing management Enterprise marketing mgt. 2010 Web analytics | 2008
  • 21.
    Connect and collaborateSocial collaboration Unified communications Web experience Social business application development
  • 22.
    Connect and collaborateSocial collaboration Social business applications Real-time collaboration Mobile collaboration Office productivity suites and web editors Unified communications Unified communications middleware Real-time expertise communities Web experience Customer web experience Employee web experience Electronic forms Social business application development Collaboration application development platforms Mash-ups
  • 23.
    Connect and collaborateSocial collaboration Engage people - employees, partners, clients, citizens, patients - across the business network by integrating business-focused solutions -- including profiles, blogs, wikis, bookmarking, tagging, activities, communities, shared files, team spaces with content management tools, enterprise IM, online meetings, audio and video chat, e-mail and calendaring – delivered on premises or in the cloud. Social business applications Communities, blogs, wikis, profiles, business social networks, activities, social bookmarks, document sharing, document libraries, media galleries, forums, team collaboration spaces, e-mail, calendars, workflow, to-do lists, contact databases and personal information managers. Real-time collaboration Enterprise IM, online meetings, audio and video chat, softphones, unified messaging Case studies Sogeti PLI City of Forest Park Police Services Department Mobile collaboration VPN Clients, mobile access to social business networks, e-mail and calendar access and synching, mobile document access, and mobile IM and meetings Office productivity suites Presentations, spreadsheets, word processing documents and live editing features. Back to summary slide
  • 24.
    Connect and collaborateSocial business application development Design, develop and deploy social collaboration applications with servers, mash-up toolkits, software development toolkits (SDKs), and application programming interfaces (APIs) built on open architecture - on premises or in the cloud. Social business application development platforms Server and cloud based development environments, development and integration toolkits (SDKs), and Application Programming Interfaces (APIs) Mash-ups User created, business focused, dynamic application tools to integrate information from multiple sources into a single, web-based dashboard Case studies Zain Africa Challenge AA T r anslations Signature Mortgage Back to summary slide
  • 25.
    Connect and collaborateUnified communications Integrate real-time communications services, including voice, data, video, messaging and social communications, to find, reach, meet and collaborate with colleagues, customers and business partners so business is free to occur when and where it delivers the greatest value. Unified communications middleware Integration of real-time collaboration services including presence, preference, location, chat, voice, data, video, online meetings, softphones, unified messaging, PBX and telephony integration, intelligent communications routing, audio/video media control unit (future) Case studies SXC Sennheiser Terna — Rete Elettrica Nazionale S.p.A Real-time expertise communities Rich profiles and broadcast communities Back to summary slide
  • 26.
    Connect and collaborateWeb experience Provide people with access to critical information and applications via the Web that is personalized to their needs – available anytime, on any device – to deliver a exceptional experience. Customer web experience Customized, personalized and secure customer, partner and other external users access to company information, social interactions. processes, and transactions Case studies VicRoads Bank Hapoalim Hearst Direct Employee web experience Customized, personalized and secure employee intranet access to information and business processes Electronic forms Electronic forms, automated forms-based business processes Back to summary slide
  • 27.
    Connect and collaborateIntegrating best of breed functionality enriches the capabilities and simplifies deployment and management Social collaboration Hosted, multilingual e-mail service | 2009 Online meeting and collaboration | 2007 Small business server solutions | 2008
  • 28.
    Enable product andservice innovation Enterprise architecture and portfolio management Enterprise modernization Application lifecycle management Design and development Complex and embedded systems Security
  • 29.
    Enable product andservice innovation Enterprise architecture and portfolio management Application portfolio mgt Enterprise & business architecture Product and project portfolio management Performance measurement & management Enterprise modernization Application modernization Application portfolio management Multi-platform development Application lifecycle management Architecture management Build and deploy management Quality management Requirements management Software change and configuration management Design and development Architecture and design Application development Real-time, embedded systems and software development Compilers Complex and embedded systems Systems engineering Systems of systems engineering Product line engineering Real-time and embedded software development Security Application and process
  • 30.
    Enabling product andservice innovation Enterprise architecture and portfolio management Deliver on enterprise strategy by ensuring resources, including IT, are deployed to maximize business value, while managing the risk and impact of change Application portfolio management Process of streamlining and optimizing an application portfolio Enterprise & business architecture Translation of enterprise strategy into plan for effective deployment of resources, including IT Product and project portfolio management Optimization of product or project portfolio to deliver on market needs and maximize returns Performance measurement & management Design of repeatable processes, coupled with measurements to optimize performance Case studies Bank DnB NORD A Latin American federal agency FOI Back to summary slide
  • 31.
    Enable product andservice innovation Case studies EWE AG Corporation The Palace Museum CETaqua Israel Aerospace Industries Ltd. Back to summary slide Design and development Empower diverse, distributed teams to deliver new business products and services faster through collaboration, automation and leveraging of existing assets, skills and infrastructure, reducing the cost of development and deployment across multiple platforms. Architecture and design Architecture of flexible, scalable software based on industry standards to manage complexity and meet specific business and infrastructure needs Application development Development and delivery of high-quality, flexible software leveraging collaborative, graphical and interactive development tools and components Real-time & embedded systems and software development Requirements-based modeling, visual analysis, construction, and systems and software architecture assessment with design collaboration across diverse set of stakeholders and disciplines Compilers Usage of modern compilers to improve system utilization by exploiting IBM Power Systems, System z and zEnterprise Systems architecture
  • 32.
    Enable product andservice innovation Case studies Diagnostic Grifols CGI US Navy Back to summary slide Application lifecycle management Manage the flow of people, process and information in an iterative cycle of software delivery activities that provides the foundation for end to end measurable process improvement, ability to scale, and enhanced team collaboration, automation and reporting. Architecture management Design of software and systems solutions to maintain architectural integrity Build and deploy management Automation of software and systems build and deployment Quality management Test planning, creation and execution, ensuring the functionality, performance and reliability of software and systems Requirements management Software and systems requirements elicitation, definition, prioritization and management Change and software configuration management Planning, tracking and controlling of project schedules and resources, change requests, and software source versions
  • 33.
    Enable product andservice innovation Case studies Eaton UPS Back to summary slide Complex and embedded systems Efficiently develop complex products and systems by managing requirements, modeling complexity, automating collaboration and ensuring quality. Real-time and embedded software development Development and integration of software within complex, real-time and embedded products and systems Product line engineering Development of innovative product lines more efficiently to optimize differentiation and growth Systems engineering Integration of engineering disciplines to facilitate delivery of quality products which meet customer needs System of systems engineering Development and management of diverse and evolving ecosystems of products, systems and services
  • 34.
    Enable product andservice innovation Security Enable organizations to securely, safely, and confidently innovate and adopt new forms of technology. Application security Vulnerability testing and remediation in applications, web applications and web services Case studies INASSET Anderson University AGESIC Back to summary slide
  • 35.
    Enable product andservice innovation Case studies Sodifrance An RV Manufacturer Cothern Computer Systems Back to summary slide Enterprise modernization Modernize and streamline the design, development and deployment of multiplatform applications including z/OS, AIX, IBM i, Linux and Windows. Application modernization Cost effective modernization approaches and techniques to transform your business critical systems into flexible applications and services Application portfolio management Application portfolio optimization through integrated analysis and planning, to manage risk and impact of change and ensure investments align to business needs Multiplatform development Integrated solutions to help boost productivity and reduce cost by streamlining development and deployment of multi-platform applications including IBM System z and Power Systems
  • 36.
    Enable product andservice innovation Integrating best of breed functionality enriches the capabilities and simplifies deployment and management Enterprise architecture and portfolio management Enterprise architecture, product and portfolio management, requirements | 2007 Design and development Software design and development | 2003 Systems engineering and software development | 2008 Open source software development platform | 2001 Application lifecycle management Team-based development tools | 2003 Systems engineering and sw development | 2008 Automated build and release mgt. | 2006 Complex and embedded systems Tools for complex and embedded systems | 2007 Security Source code security analysis | 2009 Web application security and compliance | 2007
  • 37.
    Optimize the impactof business infrastructures and services Business service management Cloud and virtualization management Security Asset management Systems management Network and service assurance Storage management
  • 38.
    Cloud and virtualizationmanagement Virtualized infrastructure management Image management Infrastructure service automation Security Security governance, risk management and compliance People and identity Data and information Physical infrastructure Network, server, and endpoint Application and process Asset management Enterprise asset management Smart buildings management Systems management Mainframe systems management Distributed systems management Network and service assurance Network performance Fault and event management Service quality management Network change and configuration mgt. Storage management Unified recovery Data lifecycle Storage resource management Optimize the impact of business infrastructures and services Business service management Availability and performance management Service delivery and process automation Service lifecycle management
  • 39.
    Business service managementGain visibility, control and automation needed to assure service quality, service availability and reduce operations costs. Application performance and availability Software to monitor systems, consolidate visibility and dashboards, manage applications, and discover application dependencies and configurations Service lifecycle management Management of requirements and quality management, as well as service reporting and analytics Service delivery and process automation Automation and optimization of the service desk and management of end-points Provisioning management and workload orchestration. Case studies IBM Green Innovation Data Center Large US City Bryant University Back to summary slide Optimize the impact of business infrastructures and services
  • 40.
    Storage management Automatedata backup and restore functions, centralize storage management operations and ensure efficient data placement, movement and retention/expiration. Data lifecycle Automated data placement, movement, retention and expiration Holistic data reduction capabilities to reduce costs, complexity, risk Unified recovery Recovery of data on any system, in any location, following any data loss, from a single user interface Storage resource management Storage device discovery, topology mapping, monitoring, reporting, and configuration management. Case studies Haribo Controlar S.A. General Solar Power ( Yantai ) Co., Ltd. Back to summary slide Optimize the impact of business infrastructures and services
  • 41.
    Network and serviceassurance View and manage service availability, performance and quality across network operations, business operations and IT domains. Network performance management Reporting of usage trends and network performance data including service degradation alerts. Fault and event management Visibility into network, IT and business infrastructure including event correlation, root cause analysis, and consolidation of operational silos Service quality management Performance reporting and customer experience management Network change and configuration management Configuration automation and compliance reporting Case studies Bharti Airtel SMC Univision Large US City Schweizerische Bundesbahnen (SBB) Back to summary slide Optimize the impact of business infrastructures and services
  • 42.
    Asset management Gainreal time visibility into asset and space usage, govern assets, asset lifecycle, energy consumption and return on assets. Enterprise asset management Monitoring, tracking, lifecycle reporting, risk and compliance, and lean and connected supply chain management across all asset types Smart buildings management Facility, space, energy, data center infrastructure management Case studies Ricoh Americas Corporation Brookhaven National Lab Fukuoka District Waterworks Agency Back to summary slide Optimize the impact of business infrastructures and services
  • 43.
    Cloud and virtualizationmanagement Automate virtualized infrastructure and the delivery of the services that run on it. Virtualized infrastructure management Virtual machine provisioning and hypervisor management for reduced infrastructure costs and improved efficiency Infrastructure service automation Management of service catalogue, reservation, metering, and billing Image management Management of image library, editing, deployment, retirement Case studies Vietnam Technology and Telecommunication (VNTT) University of Bari IBM Tivoli Development Lab Back to summary slide Optimize the impact of business infrastructures and services
  • 44.
    Systems management Gainvisibility and control over the performance data center systems. Mainframe systems management Monitoring, availability, capacity and performance management of mainframes Distributed systems management Monitoring, availability, capacity and performance management of distributed systems Case studies Commonwealth Bank of Australia Fiserv DATEV eG Back to summary slide Optimize the impact of business infrastructures and services
  • 45.
    Optimize the impactof business infrastructures and services Integrating best of breed functionality enriches the capabilities and simplifies deployment and management Business service management Endpoint management 2010 Storage management Data protection and recovery 2008 Network and service assurance Network automation 2010
  • 46.
    Manage risk, security,and compliance Security governance, risk management and compliance Application and process Data and information People and identity Network, server and endpoint Physical infrastructure
  • 47.
    Manage risk, security,and compliance Security governance, risk management and compliance Strategy design Testing and vulnerability Compliance and incident response Application and process Security in development Application access controls Application vulnerabilities Data and information Protecting critical databases Filtering content Managing access and encryption Preventing data loss People and identity Managing identities Providing access Auditing resource usage Network, server and endpoint Server and endpoint security Networks and mainframe security Physical infrastructure Video surveillance and analytics Command and control
  • 48.
    Manage risk, security,and compliance Security governance, risk management and compliance Ensure comprehensive management of security activities and compliance with all security mandates. Strategy design Design and implementation of secure deployment strategies for advanced technologies such as Cloud, virtualization, etc. Testing and vulnerability. Identification and elimination of security threats against systems, applications and devices Compliance and incident response Security compliance assessment against PCI, ISO and other standards and regulations Design and implementation of policy and processes for security governance, incident response; perform response and computer forensics Case studies Hudson’s Bay Company Back to summary slide
  • 49.
    Manage risk, security,and compliance People and identity Lower costs and mitigate the risks associated with managing user access to corporate resources. Managing identities User lifecycle management with focus on efficiency and auditability Operations globalization Auditing resource usage Security event monitoring Role management, recertification and reporting Providing access Risk management regarding internal fraud, data leakage, or operational outage Online services delivery for customers and partners Faster access to information for end-users Case studies ING Back to summary slide
  • 50.
    Manage risk, security,and compliance Data and information Understand, deploy and properly test controls for access to and usage of sensitive business data. Protecting critical databases Protection from database attacks from outside as well as internal privileged users Controls to assure that data is not deliberately or inadvertently taken, leaked, or damaged Filtering content Blockage of spam Website access management Protection against leading attack vectors for malware Managing access and encryption Data loss prevention (DLP) technologies. Improved protection of corporate data assets without hampering productivity Preventing data loss Identification of data security risks Assessment of gaps in control points Automated data collection of audit and compliance mandates Case studies NYSE-traded energy company Back to summary slide
  • 51.
    Manage risk, security,and compliance Physical infrastructure Provide actionable intelligence and improve effectiveness of physical infrastructure and physical asset security. Video surveillance and analytics Video system integration with IT infrastructure Event-based data retrieval Command and control IT and physical security operations integration across locations Information integration from multiple sources and sensors. Digital recording and storage of prioritized data Asset management across all asset classes Case studies RAF Back to summary slide
  • 52.
    Manage risk, security,and compliance Network server and endpoint Optimize service availability by mitigating risks while optimizing expertise, technology and process. Server and endpoint security Networks and mainframe security Decrease the risk of virus, worm and malcode infestation and decrease the volume of incoming spam Case studies Reduce total cost of ownership for secured desktops up to 50% Identify and address security risks before they can impact business continuity, company assets and brand Simplify management for multiple security device types from many vendors Dubai Gold and Commodities Back to summary slide
  • 53.
    Manage risk, security,and compliance Application and process Keep applications secure, protected from malicious or fraudulent use, and hardened against failure. Security in development Vulnerabilities identification and fix early in the development process before release Management of outage, defacement or data theft risk with web applications Integration of critical applications Application access controls Manage application development costs for custom coding access controls and their corresponding infrastructure Application vulnerabilities Patch control Automated threat detection Measurement and reporting of performance for services that span corp. boundaries. Assessment and monitoring of enterprise-wide security policy compliance. Compliance with industry standards and regulatory requirements (e.g., PCI, GLBA, HIPAA, FISMA) Case studies NAV CANADA Back to summary slide
  • 54.
    Manage risk, security,and compliance Integrating best of breed functionality enriches the capabilities and simplifies deployment and management Security governance, risk management, and compliance Database Security | 2009 BI and Performance Mgmt Platform | 2008 Data and information Database Security | 2009 Application Security and Compliance | 2009 Application and process Network, server, and endpoint Web application security & compliance | 2007 Endpoint Management 2010