Text 
Universal Acceptance 
#ICANN51 
15 October 2014 
Francisco Arias 
Director, Technical Services 
Global Domains Division 
Edward Lewis 
Technical Services Sr. Manager 
Global Domains Division
Agenda 
Text 
• What is Universal Acceptance? 
• UA Initiative Roadmap 
• Updating Internal Procurement 
• UA Web Presence 
• Measurement 
• Support UA in the DNS Industry 
• Applications/Service Vendor Panel 
#ICANN51
Text 
The Challenges 
#ICANN51
Text Lack of Support: All TLDs 
www.nic.global. 
www.nic.global. 
www.nic.global. 
Global Result Example 
Search 
www.global.example 
Buy this product or service. We are an example company that handles an
Text Lack of Support: Internationalized Domain Names 
www.nic.测试. 
www.nic.xn--0zwm56d.
Text Lack of Support: Internationalized Email 
X 
Message 
Send 
Francisco 
From: 
To: 
Cc: 
Subject: Urgent! New project for you 
? 麻烦先生@导航.中国 
mistertrouble@navigation.china
Text 
Universal Acceptance 
Initiative 
#ICANN51
Universal Acceptance Initiative: Goals 
Text 
Universal support in applications and services for: 
1. All TLDs 
2. Internationalized Domain Names 
3. Internationalized Email 
#ICANN51
Universal Acceptance Initiative: Roadmap 
Text 
• Promote New TLDs, IDNs and Internationalized Email 
acceptance 
• Foster discussion 
• Support a “corporate memory” of progress 
• Elevate awareness to the level of IPv6 and DNSSEC 
• Supply a reporting tool for Universal Acceptance issues 
• Be a catalyst, create a sense of urgency 
#ICANN51
Universal Acceptance Initiative: Web Presence 
Text 
http://bit.ly/universal-acceptance 
Additional content coming soon: 
o Library of presentations 
o Pointers to public reports 
o Technical references 
#ICANN51
Text 
Measuring Success 
#ICANN51
Suggested Measurements 
Text 
• Suggested approaches include measuring 
adoption via testing applications and services 
o Need to overcome bias in: 
§ Selecting the roster of tested applications and services 
§ Tests themselves – applying a standard test may have inherent 
assumptions 
• Maintaining a goal of being neutral raises the 
concerns over bias 
o Some other approach is needed 
#ICANN51
Developing Measurements 
Text 
• Self-assessments: a building block 
o Statements specific to a class of services or applications 
that define what “universal acceptance” success is 
o Results of applying tests built to the self-assessments can 
be analyzed (recognizing that there may be a bias) 
• Have ideas? 
o Looking for suggestions, other measures and ways to 
mitigate concerns about bias 
#ICANN51
Text 
Leading by Example 
#ICANN51
Universal Acceptance Support within ICANN 
Text 
• Adding clauses to ICANN’s standard contractor 
agreement to request support for: 
o All TLDs 
o Internationalized Domain Names (IDNs) 
o Internationalized Email 
• Working on a plan to upgrade internal systems to 
operate in accordance with the goals of Universal 
Acceptance 
#ICANN51
DNS Industry Support Imperative 
Text 
Industry must first operate in accordance with the goals of 
Universal Acceptance before we can expect others to do so 
• Supporting all TLDs, IDNs and Internationalized email 
means addressing: 
o Name servers 
o Contact email addresses 
o Business using IDNs and Internationalized Email 
o Back-office systems 
• Educate Registrants 
o E.g., where to send bug reports 
#ICANN51
Text 
Panel Discussion 
Challenges and Solutions for 
Universal Acceptance 
#ICANN51
GDD + Related Sessions 
Text 
#ICANN51 
Thursday, 16 October 
o DNSSEC Key Rollover Workshop 
o Thick WHOIS Implementation (Working 
Session) 
o Deploying the IETF’s WHOIS Replacement
Text Engage with ICANN on Web & Social Media 
twitter.com/icann 
facebook.com/icannorg 
linkedin.com/company/icann 
gplus.to/icann 
weibo.com/icannorg 
flickr.com/photos/icann 
youtube.com/user/ICANNnews icann.org

ICANN 51: Universal Acceptance

  • 1.
    Text Universal Acceptance #ICANN51 15 October 2014 Francisco Arias Director, Technical Services Global Domains Division Edward Lewis Technical Services Sr. Manager Global Domains Division
  • 2.
    Agenda Text •What is Universal Acceptance? • UA Initiative Roadmap • Updating Internal Procurement • UA Web Presence • Measurement • Support UA in the DNS Industry • Applications/Service Vendor Panel #ICANN51
  • 3.
  • 4.
    Text Lack ofSupport: All TLDs www.nic.global. www.nic.global. www.nic.global. Global Result Example Search www.global.example Buy this product or service. We are an example company that handles an
  • 5.
    Text Lack ofSupport: Internationalized Domain Names www.nic.测试. www.nic.xn--0zwm56d.
  • 6.
    Text Lack ofSupport: Internationalized Email X Message Send Francisco From: To: Cc: Subject: Urgent! New project for you ? 麻烦先生@导航.中国 [email protected]
  • 7.
    Text Universal Acceptance Initiative #ICANN51
  • 8.
    Universal Acceptance Initiative:Goals Text Universal support in applications and services for: 1. All TLDs 2. Internationalized Domain Names 3. Internationalized Email #ICANN51
  • 9.
    Universal Acceptance Initiative:Roadmap Text • Promote New TLDs, IDNs and Internationalized Email acceptance • Foster discussion • Support a “corporate memory” of progress • Elevate awareness to the level of IPv6 and DNSSEC • Supply a reporting tool for Universal Acceptance issues • Be a catalyst, create a sense of urgency #ICANN51
  • 10.
    Universal Acceptance Initiative:Web Presence Text http://bit.ly/universal-acceptance Additional content coming soon: o Library of presentations o Pointers to public reports o Technical references #ICANN51
  • 11.
  • 12.
    Suggested Measurements Text • Suggested approaches include measuring adoption via testing applications and services o Need to overcome bias in: § Selecting the roster of tested applications and services § Tests themselves – applying a standard test may have inherent assumptions • Maintaining a goal of being neutral raises the concerns over bias o Some other approach is needed #ICANN51
  • 13.
    Developing Measurements Text • Self-assessments: a building block o Statements specific to a class of services or applications that define what “universal acceptance” success is o Results of applying tests built to the self-assessments can be analyzed (recognizing that there may be a bias) • Have ideas? o Looking for suggestions, other measures and ways to mitigate concerns about bias #ICANN51
  • 14.
    Text Leading byExample #ICANN51
  • 15.
    Universal Acceptance Supportwithin ICANN Text • Adding clauses to ICANN’s standard contractor agreement to request support for: o All TLDs o Internationalized Domain Names (IDNs) o Internationalized Email • Working on a plan to upgrade internal systems to operate in accordance with the goals of Universal Acceptance #ICANN51
  • 16.
    DNS Industry SupportImperative Text Industry must first operate in accordance with the goals of Universal Acceptance before we can expect others to do so • Supporting all TLDs, IDNs and Internationalized email means addressing: o Name servers o Contact email addresses o Business using IDNs and Internationalized Email o Back-office systems • Educate Registrants o E.g., where to send bug reports #ICANN51
  • 17.
    Text Panel Discussion Challenges and Solutions for Universal Acceptance #ICANN51
  • 18.
    GDD + RelatedSessions Text #ICANN51 Thursday, 16 October o DNSSEC Key Rollover Workshop o Thick WHOIS Implementation (Working Session) o Deploying the IETF’s WHOIS Replacement
  • 19.
    Text Engage withICANN on Web & Social Media twitter.com/icann facebook.com/icannorg linkedin.com/company/icann gplus.to/icann weibo.com/icannorg flickr.com/photos/icann youtube.com/user/ICANNnews icann.org