Thesis Advisory Committee
Prof. Rekha Jain (Chairperson)
Prof. Kavitha Ranganathan
Prof. Rakesh Basant
Dr. Sudeep K. Krishnan
Open and Collaborative Innovation in US Healthcare:
The Case of Health Insurance Exchange (HIX)
Roadmap
INTRODUCTION – Literature Review and Gap Analysis
US HEALTHCARE AND HEALTH INSURANCE
OPEN INNOVATION
RESEARCH OBJECTIVES & METHODOLOGY
CASE STUDY – HEALTH INSURANCE EXCHANGE
IMPLICATIONS AND FUTURE RESEARCH
NETWORK AND COLLABORATION ANALYSIS
Introduction to Open Innovation
 Traditional/Closed Model – Emphasis on organizational control for
success of innovations
 Competitive advantage by funding large projects
 Open Innovation – A paradigm that assumes firms should use
internal as well as external ideas and paths to commercialize their
technology Chesbrough (2003)
 Current Research on Open Innovation
 Studies limited to conceptual foundation development based on limited
empirical evidence
 Current studies look at principles, individual drivers, and benefits of open
innovation
 Measures of Openness – Extent of Usage of External Sources
 Partner characteristics (Type and number)
 Phase openness
 Intensity of collaboration
Context of Open Innovation
 Required Conditions
 There exists co-operation between firms and other agents in the
network
 The objective of co-operation is creation, adoption or development of
something new to the organization that essentially involves a market.
 Open innovation refers to actual partnerships and is not limited to
cooperation (for longer periods normally, shorter periods may also
exist).
 There is a permanent or quasi-permanent investment in the
relationship by all partners.
 Current study analyzes degree of openness and understands
operationalization aspects of open innovation principles in US
Healthcare Sector
 Partnership as need of new reforms
Introduction to US Healthcare and Major Players
 HealthCare reforms in US
 Reduction of Cost and Quality of Care
 Obamacare – Affordable Care Act
 Major Players
5
Research Questions & Methodology
 What is open innovation in the US Healthcare Context and
how open innovation principles differ from the traditional
models of innovation?
 How open innovation principles are operationalized in
Healthcare projects?
 How does partner selection and opening up of organization
boundaries happen in such contexts?
 Case Analysis of Health Insurance Exchange (HIX)
HIX - Introduction
 HIX helps citizens
 compare health insurance plans online,
 select a plan,
 apply for subsidies intended to make health insurance more affordable, and
 receive verification of enrolment in a plan.
 Requirements
 Handle the needs of two distinct marketplaces—individuals and small employers
(businesses)
 Provide assistance to purchasers
 Facilitate applications for the premium tax credits and cost-sharing subsidies
offered under the ACA
 Provide individuals with access to other health benefit programs (such as
Medicaid) through a “no wrong door” approach to coverage
 Certify that health plans meet benefit standards
Network and Collaboration Analysis
 Rationale to Collaborate
 Formation Stage
 Exchange Characteristics – Basic structure itself calls for collaboration
(Federal and state government, insurers)
 Environmental Factors – Potential market, complementarity of partners,
transaction costs
 Reforms Characteristics – ACA calls for insurance and government
bodies are bound to create exchanges
Rationale to
Collaborate
Partner
Selection
Execution
Network and Collaboration Analysis
 Partner Selection
 Basic structure itself calls for partnership
 Insurance companies, federal and state government
 Payer and Patients
 Proposed New Partners
 Providers – provision to access insurance policy by provider directly
 Analytics Partners – help in plan selection, cost benefit analysis, online
platform support
Rationale to
Collaborate
Partner
Selection
Execution
Network and Collaboration Analysis
 Execution
 Development of online models, tools and platform for analysis and plan
selection
 Desired project management
 Identifying environmental risks
 Control over processes (investment requirement from partners and
identifying roles and responsibilities)
Rationale to
Collaborate
Partner
Selection
Execution
Contributions
 Contributions to Open Innovation Literature
 Understanding basic concepts in a new domain
 Exploring operationalization aspects of open innovation across a
project and identifying factors influencing its
 Guidelines for Practitioners
 Identification of prospective partners
 Results will have high impact on HIX implementation
 Future Research
 Simulation Model: US census data and predictive model for usage
statistics and exploring cost
 Influence of credit feature
 Linkages with other policies and coordination of benefits
ICEIM Conference, Durban, SA 2014 - Sudeep Krishnan, IIM Ahmedabad

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ICEIM Conference, Durban, SA 2014 - Sudeep Krishnan, IIM Ahmedabad

  • 1. Thesis Advisory Committee Prof. Rekha Jain (Chairperson) Prof. Kavitha Ranganathan Prof. Rakesh Basant Dr. Sudeep K. Krishnan Open and Collaborative Innovation in US Healthcare: The Case of Health Insurance Exchange (HIX)
  • 2. Roadmap INTRODUCTION – Literature Review and Gap Analysis US HEALTHCARE AND HEALTH INSURANCE OPEN INNOVATION RESEARCH OBJECTIVES & METHODOLOGY CASE STUDY – HEALTH INSURANCE EXCHANGE IMPLICATIONS AND FUTURE RESEARCH NETWORK AND COLLABORATION ANALYSIS
  • 3. Introduction to Open Innovation  Traditional/Closed Model – Emphasis on organizational control for success of innovations  Competitive advantage by funding large projects  Open Innovation – A paradigm that assumes firms should use internal as well as external ideas and paths to commercialize their technology Chesbrough (2003)  Current Research on Open Innovation  Studies limited to conceptual foundation development based on limited empirical evidence  Current studies look at principles, individual drivers, and benefits of open innovation  Measures of Openness – Extent of Usage of External Sources  Partner characteristics (Type and number)  Phase openness  Intensity of collaboration
  • 4. Context of Open Innovation  Required Conditions  There exists co-operation between firms and other agents in the network  The objective of co-operation is creation, adoption or development of something new to the organization that essentially involves a market.  Open innovation refers to actual partnerships and is not limited to cooperation (for longer periods normally, shorter periods may also exist).  There is a permanent or quasi-permanent investment in the relationship by all partners.  Current study analyzes degree of openness and understands operationalization aspects of open innovation principles in US Healthcare Sector  Partnership as need of new reforms
  • 5. Introduction to US Healthcare and Major Players  HealthCare reforms in US  Reduction of Cost and Quality of Care  Obamacare – Affordable Care Act  Major Players 5
  • 6. Research Questions & Methodology  What is open innovation in the US Healthcare Context and how open innovation principles differ from the traditional models of innovation?  How open innovation principles are operationalized in Healthcare projects?  How does partner selection and opening up of organization boundaries happen in such contexts?  Case Analysis of Health Insurance Exchange (HIX)
  • 7. HIX - Introduction  HIX helps citizens  compare health insurance plans online,  select a plan,  apply for subsidies intended to make health insurance more affordable, and  receive verification of enrolment in a plan.  Requirements  Handle the needs of two distinct marketplaces—individuals and small employers (businesses)  Provide assistance to purchasers  Facilitate applications for the premium tax credits and cost-sharing subsidies offered under the ACA  Provide individuals with access to other health benefit programs (such as Medicaid) through a “no wrong door” approach to coverage  Certify that health plans meet benefit standards
  • 8. Network and Collaboration Analysis  Rationale to Collaborate  Formation Stage  Exchange Characteristics – Basic structure itself calls for collaboration (Federal and state government, insurers)  Environmental Factors – Potential market, complementarity of partners, transaction costs  Reforms Characteristics – ACA calls for insurance and government bodies are bound to create exchanges Rationale to Collaborate Partner Selection Execution
  • 9. Network and Collaboration Analysis  Partner Selection  Basic structure itself calls for partnership  Insurance companies, federal and state government  Payer and Patients  Proposed New Partners  Providers – provision to access insurance policy by provider directly  Analytics Partners – help in plan selection, cost benefit analysis, online platform support Rationale to Collaborate Partner Selection Execution
  • 10. Network and Collaboration Analysis  Execution  Development of online models, tools and platform for analysis and plan selection  Desired project management  Identifying environmental risks  Control over processes (investment requirement from partners and identifying roles and responsibilities) Rationale to Collaborate Partner Selection Execution
  • 11. Contributions  Contributions to Open Innovation Literature  Understanding basic concepts in a new domain  Exploring operationalization aspects of open innovation across a project and identifying factors influencing its  Guidelines for Practitioners  Identification of prospective partners  Results will have high impact on HIX implementation  Future Research  Simulation Model: US census data and predictive model for usage statistics and exploring cost  Influence of credit feature  Linkages with other policies and coordination of benefits