Information Management:
 Evolution or Revolution?




                    Steve Dale
                    May 2011
“The future is already
here...it’s just not very evenly
          distributed.”




                      Source: William Ford Gibson
Big
Data...
 the next
 frontier
Big        You are


Data...
             here



 the next
 frontier
Some Data on Big Data




                Source: McKinsey Global Institute, May 2011
Some Data on Big Data
                         £400 to buy a disk drive that can store all the world’s music
  5 billion mobile phones in use in 2010
                           30 billion items of content shared on Facebook every month
  40% projected growth of data per year vs. 5% growth in global IT spending
                                  €250 billion potential value to Europe’s public sector
                                        administration - more than the GDP of Greece

140,000 - 190,000 data analysts and 1.5 million
 more data savvy managers needed to take advantage of big data (in US).


                   $600 billion potential annual consumer surplus from using
                                       personal location data globally
                                                                   Source: McKinsey Global Institute, May 2011
Big Data - what is it   •   Datasets so large they

 and where does is          are difficult to work with
                            with using standard
                            database management

    come from?              tools

                        •   Larger and larger
                            datasets allow analysts to
                            spot business trends and
                            opportunities.

                        •   Growing exponentially -
                            sources include mobile
                            devices, cameras, RFID,
                            medical, music, wireless
                            sensor networks, real-
                            time/geospatial tracking,
                            location-based services
                            ebooks etc.

                        •   More and more data
                            being ‘stored’ in the
                            Cloud
From Data Scarcity To Data Abundance
From Data Scarcity To Data Abundance
Information Presented In New and
        Compelling Ways




                    Source: Guardian -http://www.guardian.co.uk/
Information Presented In New and
        Compelling Ways




                    Source: Guardian -http://www.guardian.co.uk/
Information Presented In New and
        Compelling Ways




                    Source: Guardian -http://www.guardian.co.uk/
Information Presented In New and
        Compelling Ways



                   You are here!




                    Source: Guardian -http://www.guardian.co.uk/
Where are we going with
     technology?
Technology cycles tend to last
           10 years
Next major computing cycle -
 mobile internet - entered 2
          years ago




                        Source: Morgan Stanley Research
Technology cycles tend to last
                10 years
     Next major computing cycle -
      mobile internet - entered 2
               years ago
                                     Desktop              Mobile
Mainframe      Mini      Personal    Internet            Internet
computing   computing   computing   computing           computing
  1960’s      1970’s      1980’s      1990’s              2000’s




                                          Source: Morgan Stanley Research
Source: Morgan Stanley Internet Trends Report 4 Dec 2010
Mobile will be bigger than
desktop Internet within 5
         years.



                  Source: Morgan Stanley Internet Trends Report 4 Dec 2010
Source: Morgan Stanley Internet Trends Report 4 Dec 2010
Packing Your Digital
      Suitcase
           From This
Packing Your Digital
      Suitcase
           From This
                       To This
The world is becoming increasingly
            connected
More than 4 billion people          Mobile will
around the world now use             overtake
cell phones, and for 450          desktop within
million of those people the           5 years
Web is a fully mobile
experience.




                              12 million mobile
                              phone users in
                              Afghanistan (pop
                              30 million)
Huge Growth In Location-based
         Services
Huge Growth In Location-based
         Services
The Social Web




                 Source: Facebook
The Social Web



   Facebook, in just over two short years,
   has quintupled in size to a network that
   touches more than 500 million users.
   More than 4 billion people around the
   world now use cell phones, and for 450
   million of those people the Web is a
   fully mobile experience.
                                      Source: Facebook
Social networking overtakes email




                      Source: Morgan Stanley Internet Trends Report 4 Dec 2010
The Social Web And Why It’s
         Important
The Social Web And Why It’s
         Important
         •You
want
to
be
alerted
immediately
when

          people
are
saying
good/bad
things
about

          your
organisa7on
         •You
want
to
quickly
respond
to
queries
         •You
want
to
quickly
see
who
is
talking

          about
key
issues
and
join
the

          conversa7on
to
raise
awareness
of
your

          organisa7on’s
ac7vi7es.
What are they saying
about you? Are you part
  of the conversation?
What are they saying
about you? Are you part
  of the conversation?
What are they saying
about you? Are you part
  of the conversation?




  There isn’t the time to have a
committee meeting to formulate a
            response!
The Emerging Transition to
             Social Business Models

20th Century                                           21st Century
•Non-social Interaction                               •Pervasive Social Interaction
•Value in Transactions                                •Value in Relationships
•Business Stability                                   •Business Flux
•Well-defined Industries                               •Industry Transformation
•One-way Markets                                      •Two-way Markets
•Limited Information                                  •Information Abundance
                                   Forces
•Resource Abundance       •Ambient Communications
                                                      •Resource Constraints
 Institutions             •Global Information Flows
                          •Social Computing                Communities
                          •Market Discontinuity




                                                                    Source: Dion Hinchcliffe 2010
But it’s not about the
       technology!
“....many companies err in the belief that
technology by itself will foster increased
collaboration. For technology to be effective,
organizations first need a better understanding
of how knowledge work actually takes place. A
good starting point is to map the informal
pathways through which information travels,
how employees interact, and where wasteful
bottlenecks lie.”

                                 Source: McKinsey Quarterly, August 2010
So, what does all this mean?
• We’re going to continue to generate data faster than
  it can be consumed or understood. Most of it will not
  be held inside the enterprise.

• Information visualisation techniques will aid user’s
  interpretation and understanding.

• The social web is 24 x 7 and dominated by real-time
  conversations. Organisations that are not tapped into
  this are at a significant disadvantage.

• Mobile platforms are becoming ubiquitous and will
  soon overtake the desktop PC as the preferred
  interface to the Internet and www.
References
•Morgan Stanley Internet Trends: http://www.morganstanley.com/institutional/techresearch/
pdfs/Internet_Trends_041210.pdf

•Internet World Stats: http://www.internetworldstats.com
•UK Public Spending: http://www.guardian.co.uk/news/datablog/2010/may/17/uk-public-
spending-departments-money-cuts#zoomed-picture

•McKinsey, Big Data: The Next Frontier For Innovation.... http://www.mckinsey.com/mgi/
publications/big_data/pdfs/MGI_big_data_full_report.pdf

•Emerging Transition to Social Business Models - Dion Hincliffe, Dachis Group: http://
www.dachisgroup.com/author/dion-hinchcliffe/

•Title image sourced from Milton Masoapatali
•Other photos and images sourced from Google images and iStock Photos.
Email: Steve.dale@collabor8now.com
        TwiEer: www.twiEer.com/stephendale
        Blog: www.steve‐dale.net

        www.about.me/stephendale
        www.profiles.google.com/steve.dale


An evangelist and practitioner in the use of Web 2.0
technologies and Social Media applications to support
personal self-development and knowledge sharing.

Steve was the business lead and information architect for
the community of practice platform currently deployed
across the UK local government sector, the largest
professional network of its type, and continues to play a
key role in the support of virtual communities of practice
for value creation in public and private sectors.

Information Management: Evolution or Revolution?

  • 1.
    Information Management: Evolutionor Revolution? Steve Dale May 2011
  • 2.
    “The future isalready here...it’s just not very evenly distributed.” Source: William Ford Gibson
  • 3.
  • 4.
    Big You are Data... here the next frontier
  • 5.
    Some Data onBig Data Source: McKinsey Global Institute, May 2011
  • 6.
    Some Data onBig Data £400 to buy a disk drive that can store all the world’s music 5 billion mobile phones in use in 2010 30 billion items of content shared on Facebook every month 40% projected growth of data per year vs. 5% growth in global IT spending €250 billion potential value to Europe’s public sector administration - more than the GDP of Greece 140,000 - 190,000 data analysts and 1.5 million more data savvy managers needed to take advantage of big data (in US). $600 billion potential annual consumer surplus from using personal location data globally Source: McKinsey Global Institute, May 2011
  • 7.
    Big Data -what is it • Datasets so large they and where does is are difficult to work with with using standard database management come from? tools • Larger and larger datasets allow analysts to spot business trends and opportunities. • Growing exponentially - sources include mobile devices, cameras, RFID, medical, music, wireless sensor networks, real- time/geospatial tracking, location-based services ebooks etc. • More and more data being ‘stored’ in the Cloud
  • 8.
    From Data ScarcityTo Data Abundance
  • 9.
    From Data ScarcityTo Data Abundance
  • 10.
    Information Presented InNew and Compelling Ways Source: Guardian -http://www.guardian.co.uk/
  • 11.
    Information Presented InNew and Compelling Ways Source: Guardian -http://www.guardian.co.uk/
  • 12.
    Information Presented InNew and Compelling Ways Source: Guardian -http://www.guardian.co.uk/
  • 13.
    Information Presented InNew and Compelling Ways You are here! Source: Guardian -http://www.guardian.co.uk/
  • 14.
    Where are wegoing with technology?
  • 15.
    Technology cycles tendto last 10 years Next major computing cycle - mobile internet - entered 2 years ago Source: Morgan Stanley Research
  • 16.
    Technology cycles tendto last 10 years Next major computing cycle - mobile internet - entered 2 years ago Desktop Mobile Mainframe Mini Personal Internet Internet computing computing computing computing computing 1960’s 1970’s 1980’s 1990’s 2000’s Source: Morgan Stanley Research
  • 17.
    Source: Morgan StanleyInternet Trends Report 4 Dec 2010
  • 18.
    Mobile will bebigger than desktop Internet within 5 years. Source: Morgan Stanley Internet Trends Report 4 Dec 2010
  • 19.
    Source: Morgan StanleyInternet Trends Report 4 Dec 2010
  • 20.
    Packing Your Digital Suitcase From This
  • 21.
    Packing Your Digital Suitcase From This To This
  • 22.
    The world isbecoming increasingly connected More than 4 billion people Mobile will around the world now use overtake cell phones, and for 450 desktop within million of those people the 5 years Web is a fully mobile experience. 12 million mobile phone users in Afghanistan (pop 30 million)
  • 23.
    Huge Growth InLocation-based Services
  • 24.
    Huge Growth InLocation-based Services
  • 25.
    The Social Web Source: Facebook
  • 26.
    The Social Web Facebook, in just over two short years, has quintupled in size to a network that touches more than 500 million users. More than 4 billion people around the world now use cell phones, and for 450 million of those people the Web is a fully mobile experience. Source: Facebook
  • 27.
    Social networking overtakesemail Source: Morgan Stanley Internet Trends Report 4 Dec 2010
  • 28.
    The Social WebAnd Why It’s Important
  • 29.
    The Social WebAnd Why It’s Important •You
want
to
be
alerted
immediately
when
 people
are
saying
good/bad
things
about
 your
organisa7on •You
want
to
quickly
respond
to
queries •You
want
to
quickly
see
who
is
talking
 about
key
issues
and
join
the
 conversa7on
to
raise
awareness
of
your
 organisa7on’s
ac7vi7es.
  • 30.
    What are theysaying about you? Are you part of the conversation?
  • 31.
    What are theysaying about you? Are you part of the conversation?
  • 32.
    What are theysaying about you? Are you part of the conversation? There isn’t the time to have a committee meeting to formulate a response!
  • 33.
    The Emerging Transitionto Social Business Models 20th Century 21st Century •Non-social Interaction •Pervasive Social Interaction •Value in Transactions •Value in Relationships •Business Stability •Business Flux •Well-defined Industries •Industry Transformation •One-way Markets •Two-way Markets •Limited Information •Information Abundance Forces •Resource Abundance •Ambient Communications •Resource Constraints Institutions •Global Information Flows •Social Computing Communities •Market Discontinuity Source: Dion Hinchcliffe 2010
  • 34.
    But it’s notabout the technology! “....many companies err in the belief that technology by itself will foster increased collaboration. For technology to be effective, organizations first need a better understanding of how knowledge work actually takes place. A good starting point is to map the informal pathways through which information travels, how employees interact, and where wasteful bottlenecks lie.” Source: McKinsey Quarterly, August 2010
  • 35.
    So, what doesall this mean? • We’re going to continue to generate data faster than it can be consumed or understood. Most of it will not be held inside the enterprise. • Information visualisation techniques will aid user’s interpretation and understanding. • The social web is 24 x 7 and dominated by real-time conversations. Organisations that are not tapped into this are at a significant disadvantage. • Mobile platforms are becoming ubiquitous and will soon overtake the desktop PC as the preferred interface to the Internet and www.
  • 36.
    References •Morgan Stanley InternetTrends: http://www.morganstanley.com/institutional/techresearch/ pdfs/Internet_Trends_041210.pdf •Internet World Stats: http://www.internetworldstats.com •UK Public Spending: http://www.guardian.co.uk/news/datablog/2010/may/17/uk-public- spending-departments-money-cuts#zoomed-picture •McKinsey, Big Data: The Next Frontier For Innovation.... http://www.mckinsey.com/mgi/ publications/big_data/pdfs/MGI_big_data_full_report.pdf •Emerging Transition to Social Business Models - Dion Hincliffe, Dachis Group: http:// www.dachisgroup.com/author/dion-hinchcliffe/ •Title image sourced from Milton Masoapatali •Other photos and images sourced from Google images and iStock Photos.
  • 37.
    Email: [email protected] TwiEer: www.twiEer.com/stephendale Blog: www.steve‐dale.net www.about.me/stephendale www.profiles.google.com/steve.dale An evangelist and practitioner in the use of Web 2.0 technologies and Social Media applications to support personal self-development and knowledge sharing. Steve was the business lead and information architect for the community of practice platform currently deployed across the UK local government sector, the largest professional network of its type, and continues to play a key role in the support of virtual communities of practice for value creation in public and private sectors.

Editor's Notes

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  • #4 Big data—large pools of data that can be captured, communicated, aggregated, stored, and analyzed—is now part of every sector and function of the global economy. Like other essential factors of production such as hard assets and human capital, it is increasingly the case that much of modern economic activity, innovation, and growth simply couldn’t take place without data. \n
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  • #12 Big data are datasets that grow so large that they become awkward to work with using on-hand database management tools. Difficulties include capture, storage, search, sharing, analytics, and visualizing. This trend continues because of the benefits of working with larger and larger datasets allowing analysts to "spot business trends, prevent diseases, combat crime." Though a moving target, current limits are on the order of terabytes, exabytes and zettabytes of data. Scientists regularly encounter this problem in meteorology, genomics,connectomics, complex physics simulations , biological research, Internet search, finance and business informatics. Data sets also grow in size because they are increasingly being gathered by ubiquitous information-sensing mobile devices, "software logs, cameras, microphones, RFID readers, wireless sensor networks and so on."\nOne current feature of big data is the difficulty working with it using relational databases and desktop statistics/visualization packages, requiring instead "massively parallel software running on tens, hundreds, or even thousands of servers."The size of "Big data" varies depending on the capabilities of the organization managing the set. "For some organizations, facing hundreds of gigabytes of data for the first time may trigger a need to reconsider data management options. For others, it may take tens or hundreds of terabytes before data size becomes a significant consideration." NB. Bus stop photo is - Bus users in Blackburn can now receive up-to-the minute information on the whereabouts of their buses following the launch of a pilot project by Blackburn with Darwen Council and bus operator Transdev Lanashire United.\n\n
  • #13 Examples of Open Data websites\n
  • #14 Examples of Open Data websites\n
  • #15 Examples of Open Data websites\n
  • #16 Examples of Open Data websites\n
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  • #34 Examples of Open Data websites\n
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  • #56 Content is the fuel of the social web\n23% of social media messages include links to content\n27,000,000 pieces of content are shared each day\n
  • #57 Content is the fuel of the social web\n23% of social media messages include links to content\n27,000,000 pieces of content are shared each day\n
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  • #62 Another post from the world of big companies shooting themselves in the foot. This time, a new survey by HCL Technologies and Lewis PRfinds that 48% of UK businesses have banned social networking sites from the workplace.\nA further 63% say they try to discourage employees from accessing Twitter, Facebook, et al because they fear their reputation is at stake.\nSource: http://usefulsocialmedia.com/blog/\n
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