The document discusses how information management is evolving due to the rise of big data and new technologies. It notes that the volume of digital data is growing exponentially from various sources and will continue to outpace global IT spending increases. This data abundance allows information to be analyzed and presented in new ways. The mobile internet and social web are becoming more prominent, with mobile use expected to surpass desktop internet in the next five years. Organizations need to engage with social media conversations to understand what is being said about them and participate in discussions. While technology enables these changes, understanding how knowledge work takes place is also important for effective information management.