Iman tahoon

Iman tahoon

• 1.
  Work Experience Personal skills IMANTAHOON United Arab Emirates, Dubai. E-mail : [email protected] Mobile:(+971) 50-2140775 Objectives Seeking a position where my background could be applied and my skills could be further developed. Gaining the needed experience will be one of my objectives. Able to work in a team work & to achieve results & fulfill accomplished targets. Training, Certifications and Skills:  Certificate of ABET (Accreditation Board for Engineering and Technology, Inc.) U.S.  Primavera  AutoCAD  MS office  Internet skills  Ability to effectively communicate with all levels of the organization and to work within a team and under stress, creative, teachable, tolerant, and patient.  High personal integrity. Languages: Arabic : Mother Tongue English : Fluent (Reading & Writing) French : Fair Al-Gurg Fosroc, (Dubai, UAE) Tendering Engineer - August 2014  Responsible for the development of the consulting firms, governmental bodies in Dubai to achieve a long-term relation  Attend all tender enquiries in UAE and prepare project list.  Prepare any requested detail CAD drawing for Al Gurg Fosroc  Update the team about projects
• 2.
   Up keepingtechnical support to the customers according to their demands.  Responsible for preparing submittals, technical proposals, and conducting seminars.  Analyzing the incoming project data  Providing necessary suggestions and explanatory drawing to the customer based on the survey report  .According to the requirement of customers , providing onsite trial, demonstration and technical presentation and meeting (onsite/offsite)  Build up a professional specification know how, tools, database and Network Le Meridian Heliopolis, Cairo, Egypt Front office clerk - March 2009 to August 2010  Register guests and assigns rooms. Accommodates special requests whenever possible.  Assists in preregistration and blocking of rooms for reservations.  Thoroughly understand and adheres to proper credit, check- cashing, and cash handling policies and procedures.  Understands room status and room status trackingUses suggestive selling techniques to sell rooms and to promote other services of the hotel.  Possesses a working knowledge of the reservations department. Takes same day reservations and future reservations when necessary. Knows cancellation procedures.  Knows how to use front office equipment.  Process guest check-outs.  Performing cashier related functions like posting charges to guest accounts, raising paid out's, currency exchange  Attends department meetings Company: Concorde El Salam Hotel, Cairo, Egypt Guest Relations Executive –2003 to 2004 Front Office Department. Operating from Front Desk, VIP Club Desk, Airline, Groups, Rooms Controlling, Club Executive Lounge and Lobby Greeting.  Assist guests with check in and checkout, other cashiering duties  Give a warm welcome to guests on arrival and register them as well as issuing room keys by using the appropriate standards  Be efficient in assisting guests throughout their stay with any requirements, handling guest feedback, provide direction and give suggestions.  Handling guests' mails and messages, and answering phone calls.  Meet, greet, room and send VIPs.
• 3.
  Professional Training Social andVoluntary Activities  Attend daily briefings and relevant departmental and interdepartmental meetings.  Provide guidance to Guest Relations Assistant at work.  Room inventory and monitoring house situation.  Ensure the safety, security and loss control policies and procedures are compiled with at the front counter and back office area.  Work towards maximizing room revenue by up-selling to a higher rate category and selling the highest possible rates for walk-in guests. Amecho Tech (American Telecom Company), Cairo, Egypt Telemarketing agent - March 2005 to March 2006 Sell and promote for long distance calls in USA and Canada Customer service and handle technical problems over the phone Marsa Alam diving center Snorkeling Guide - August 2003 To November 2003  Company: Shlumberger petroleum company June 2013  Company: Pico Petroleum company January 2013  Compete in many sports particularly athletics (swimming, diving, horseback riding, Taekwondo).  Joined voluntary work, and fund raising for charity associations (teaching orphans). Personal Details Nationality: Egyptian Marital status: Single Education Bachelor Degree in civil Engineering 2014 Faculty of Engineering; Arab Academy for Science, Technology and Maritime Graduation Project: Soil Mechanics (Consolidation Analysis of Clay Soil) Primary school: Islamic Language School. Secondary School: Om Kolthom Language School.