This document discusses integrated marketing communications (IMC) and its role in corporate image building. IMC is designed to affect behavior, use all forms of contacts, start with the customer, achieve synergy, and build relationships. IMC can help build brands by giving them a strong personality that customers recognize. The document provides an example of how the San Diego Zoo uses an IMC strategy of corporate sponsorships and events to achieve its communication objectives of raising funds, providing education, and maintaining a strong corporate image to draw visitors.