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Influence stakeholders through leadership by Mr. Gaby Awad
- 1. Influencing Stakeholders Through Project Leadership
- 2. Most important things to know about me 4 1. An accomplished business professional 2. A long track record of experience 3. A business coach and speaker 4. A PMO & PM practitioner and trainer My motto in life is: “A man is loved not for how tall he stands, but for how often he bends to help, comfort, and teach…”
- 3. The Four Steps to Learning … Unconscious Incompetence Conscious Incompetence Conscious Competence Unconscious Competence Unconscious Incompetence Discouragement Learning & Effort Practice Intuition
- 4. Time to get into ACTION… FACE 2 FACE
- 5. A bit about learning… GAMES are often a REFLECTION Of BEHAVIOR
- 6. So then WHY…? When I asked you to “Thank your partner and take a seat…” You have changed back to the way you were before the game?
- 7. Your COMFORT ZONE It means you can attend a workshop/event, learn how to change, do it for a week or two… and then go back to your old and more comfortable ways...
- 9. How PMs spend their time? Leadership, involvement and communication59% 14% 8% 19% Manage project Manage resistance People management Source: Global survey of 500 Multinational & Government organisations - MORI/PwC 86% - Stakeholder management!
- 11. Stakeholders Management Plan Stakeholder Personal Impact Reaction to Change Influence Strategy/Tactics Responsible Person Operations Director HIGH New practices New technology Less resource BLOCKER Lacks skills to cope Doesn’t believe change is necessary HIGH Respected Speaks his mind One to one talks to explain need for change Offer of coaching on skills Publicly debate his views JH CIO HIGH Changes to job description Tough time scale for new systems implementation BLOCKER Wants to develop in- house systems MEDIUM Controls use of systems Track record is poor Stress opportunity for him to increase his influence Study tour to see systems in operation elsewhere NP HR Manager HIGH Huge need for extra training CHAMPIONS Enthusiastic about opportunities LOW-MEDIUM No one else can supply the training Involve them in focus groups to design training Develop skills of individual trainers JH
- 12. But how to keep stakeholders engaged? Identify people, groups, or organizations that could impact or be impacted by the project, analyze their expectations and develop appropriate strategies for effectively ENFLUENCING them in project decisions and execution…
- 14. Leadership = Influence LEADERSHIP is INFLUENCE nothing more, nothing less - John Maxwell
- 16. LAW #1– The law of the LID • Leadership ability is the lid that determines a person’s level of effectiveness. • The lower an individual’s ability to lead, the lower the lid on his potential.
- 17. The McDonald brothers and Ray Kroc
- 18. LAW #1– The law of the LID
- 19. What is the lid number on my leadership? Grade AREA CHARACTER CHARISMA COMMITMENT COMMUNICATION COURAGE FOCUS GENEROSITY INITIATIVE LISTENING Grade Quality PASSION POSITIVE ATTITIDE PROBLEM SOLVING RELATIONSHIPS SECURITY SELF-DISCIPLINE SERVANTHOOD TEACHABILITY VISION • Grade (1-10) • Find the average • Find where you can make improvements and impact • Work your strengths • Reflect on other leaders • Make a “stop doing” list. Total ______ ÷ 18 = ______
- 20. LAW #2– The law of INFLUENCE He who think he is leading and no one is following, is only taking a walk!
- 21. The 5 Myths of Influence 1. Management myth 2. Entrepreneur myth 3. Knowledge myth 4. Pioneer myth 5. Position myth
- 22. The 7 Factors of Influence 1. Character – People can sense Truth, Integrity 2. Relationships – Surround yourself with the right people 3. Knowledge – Study, learn. Know the facts. Do your homework! 4. Intuition – Energy, morale, timing, momentum. What do you feel? 5. Experience – What challenges have you had in the past? 6. Past Success – What is your track record? Have you extended yourself, taken a risk and succeeded? 7. Ability – What are you capable of? Can you be a good coach vs manager?
- 23. The 3 questions followers ask leaders 1. Do you care for me? 2. Can you help me? 3. Can I trust you?
- 24. LAW #3– The law of BUY-IN
- 25. A leader … • Develops relationships • Is honest, authentic and trustworthy • Holds themselves to high standards • Gives people the proper tools • Helps followers achieve THEIR goals • Develops their leadership
- 26. People DO what people SEE People don’t follow worthy causes; they follow worthy leaders who promote their worthy causes… • What is your cause? • Who do you believe is a trust-worthy, authentic leader in your cause? • Do they have your SAME vision? People will buy into you…. when you buy into people.
- 27. So how you become a person of… INFLUENCE?
- 29. Increasing your influence = increasing your leadership
- 30. Influence Inventory • How do you influence others? • How many do you influence? • When do you influence others? • Where do you influence others?
- 38. Influence Inventory: How Many? Everyone influences someone, few people influence a lot of people…
- 39. Influence Inventory: When? If I’m not on top, I can’t lead… Leadership is influence not position When I get to the top I will be able to do anything.. If I were on top, everyone would follow… If people don’t follow you now, they won’t follow you then When you get to the top you have to practice servant leadership
- 40. 10 Ways to INFLUENCE people 1. I – Integrity with People 2. N – Nurturing People 3. F – Faith in People 4. L – Listening to People 5. U – Understanding People 6. E – Enlarging People 7. N – Navigating for People 8. C – Connecting with People 9. E – Empowering Others 10. R – Reproducing Others
- 41. Integrity • Integrity cannot be purchased… It’s shaped by each ethical decision you make. • Integrity is your responsibility… It’s an inside job, the cumulative effect of your choices in life. • Integrity matters, because it’s the gateway to trust, and only by establishing trust can you gain the right to influence others.
- 42. Nurture • Influencers pay attention to the needs of those around them, and then try to meet those needs. • The average person want to know they’re respected and valued. • Leaders nurture others by extending genuine care, offering a sense of belonging, and being generous with encouragement.
- 43. Faith • Most people have a deficit of self- belief. As such, they gravitate to leaders who recognize their abilities and believe in their potential. • A person of influence demonstrates faith in others by helping them to visualize success, celebrate victories, and learn from failure.
- 44. Listen Look at speaker Ask questions Don’t interrupt Don’t change subject Emotion Responsive listening • Listening communicates respect. • When leaders are attentive, they generate strong relationships and increase knowledge. • By hearing what others have to say, leaders earn the loyalty of followers.
- 45. Understand • To win influence you have to step outside the confines of your perspective to consider the viewpoints of others. • Nobody cares how much you know until they know how much you care… • Before asking to be understood, devote effort to understand the other person’s point of view.
- 46. Enlarge • You cannot give what you do not have… • Success is growing to your maximum potential, and sowing seeds that benefit others • Success – when you work hard to better yourself. • Significance – when you work hard to better others… GROW YOURSELF GROW PEOPLE GROW ORGANIZATION
- 47. Navigates • Some people float through life without a defined destination. • Leaders help others navigate toward goals and dreams. • A good navigator assists others in making course corrections by steering them clear of distractions and guiding them down the path to success.
- 48. Connect • If you take people for granted, you’ll not be able to connect with them to achieve anything. • Influential people know that they depend upon others to achieve the goals. • They initiate relationships, look for common ground, and learn how to motivate those around them.
- 49. Empower • Not dumping assignments on subordinates or delegating every conceivable task. • Empowerment inspires them to see the person they can be. • Leaders empower others through modeling leadership behaviors, coaching a winning attitude, and instilling confidence.
- 53. Action Plan 1. Model good leadership 2. Take & provide leadership training 3. Seek & provide leadership resources 4. Provide leadership experiences 5. Create a growth environment
- 54. BFO’s and Learnings … • What are your top 3 BFO’s from today… ? • What will you do tomorrow in your life and business… ?
- 55. Thank You ! Gaby Awad +961.3.719199 [email protected] www.JohnMaxwellGroup.com/gabyawad