© 2003 The McGraw-Hill Companies, Inc. All rights reserved.
COMMTheory
The Interactional View: Palo Alto Group
Slide 1
© 2003 The McGraw-Hill Companies, Inc. All rights reserved.
Slide 2
• Assumes that relationships are embedded within a
________
• Reject idea that communication is about
______________ motives and personality traits
• Instead
• How individual behavior affects system
• How system affects individual behavior
The Family as a System
© 2003 The McGraw-Hill Companies, Inc. All rights reserved.
Slide 3
• Relationships are complex functions in the same
sense that mathematical functions link multiple
variables.
• Each family plays a one-of-a-kind game with
homemade rules.
• Family ________________: status quo
The Family as a System
© 2003 The McGraw-Hill Companies, Inc. All rights reserved.
Slide 4
• One Cannot Not Communicate
• Communication is not always _____________
• Is perception reality?
• Symptom strategy
Axioms of Interpersonal
Communications
© 2003 The McGraw-Hill Companies, Inc. All rights reserved.
Slide 5
• Communication = Content + ________________
• The latter classifies the former
• metacommunication
• Each message attempts to express content,
but it also says something about the
relationship
• Nonverbal elements are particularly
important
Axioms of Interpersonal
Communications
© 2003 The McGraw-Hill Companies, Inc. All rights reserved.
Slide 6
• The Nature of a Relationship Depends on How both
Parties ____________ the Communication Sequence
• See p. 175
Axioms of Interpersonal
Communications
© 2003 The McGraw-Hill Companies, Inc. All rights reserved.
Slide 7
• All Communication is Either Symmetrical or
Complementary
• Concerns questions of status, control, and power
--One-up communication is movement to gain control
of the exchange.
--One-down communication is movement to yield
control of the exchange.
--One-cross communication is transitory
communication that moves toward neutralizing
control.
Axioms of Interpersonal
Communications
© 2003 The McGraw-Hill Companies, Inc. All rights reserved.
Slide 8
Axioms of Interpersonal
Communications
Figure 12.2: Matrix of Transactional Types
© 2003 The McGraw-Hill Companies, Inc. All rights reserved.
Slide 9
• Family systems are highly resistant to change.
• We learn to play roles that maintain status quo
• Family members are often caught in the double bind
of mutually exclusive expectations.
• “You ought to love me!”
• “Be spontaneous!”
Trapped in a System with No
Place to Go
© 2003 The McGraw-Hill Companies, Inc. All rights reserved.
Slide 10
• The paradox of the double bind is that the high-status
party in a complementary relationship insists that the
low-status person act as if the relationship were
symmetrical, which it isn’t.
• “I want you to stop drinking for your own sake.”
Trapped in a System with No
Place to Go
© 2003 The McGraw-Hill Companies, Inc. All rights reserved.
Slide 11
• Effective change for the whole family will only
come about when members are helped to step
outside the system and see the self-defeating
nature of the rules under which they’re playing.
This is called reframing. (Watzlawick).
• Reframing is similar to waking up from a bad
dream; relief comes only when you step outside
the system by waking up.
Reframing: Changing the Game
by Changing the Rules
© 2003 The McGraw-Hill Companies, Inc. All rights reserved.
Slide 12
• Reframing your (status quo) attitudes
• Shifting your perspective
• Example: quit blaming
Reframing: Changing the Game
by Changing the Rules
© 2003 The McGraw-Hill Companies, Inc. All rights reserved.
Slide 13
Critique: Adjustments Needed
Within the System
• Watzlawick’s co-author Bavelas has recommended
some modifications to their original axioms.
• Although the first axiom states that we cannot not
communicate, she concedes that some nonverbal
behavior is not communication.
• In some cases, no _____-________ relationship
• Systems theories involving people are difficult to
evaluate because of their equi-finality—a
characteristic that means a given behavioral
outcome could be caused by any or many factors
that are interconnected.

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Interactional view student (5)

  • 1. © 2003 The McGraw-Hill Companies, Inc. All rights reserved. COMMTheory The Interactional View: Palo Alto Group Slide 1
  • 2. © 2003 The McGraw-Hill Companies, Inc. All rights reserved. Slide 2 • Assumes that relationships are embedded within a ________ • Reject idea that communication is about ______________ motives and personality traits • Instead • How individual behavior affects system • How system affects individual behavior The Family as a System
  • 3. © 2003 The McGraw-Hill Companies, Inc. All rights reserved. Slide 3 • Relationships are complex functions in the same sense that mathematical functions link multiple variables. • Each family plays a one-of-a-kind game with homemade rules. • Family ________________: status quo The Family as a System
  • 4. © 2003 The McGraw-Hill Companies, Inc. All rights reserved. Slide 4 • One Cannot Not Communicate • Communication is not always _____________ • Is perception reality? • Symptom strategy Axioms of Interpersonal Communications
  • 5. © 2003 The McGraw-Hill Companies, Inc. All rights reserved. Slide 5 • Communication = Content + ________________ • The latter classifies the former • metacommunication • Each message attempts to express content, but it also says something about the relationship • Nonverbal elements are particularly important Axioms of Interpersonal Communications
  • 6. © 2003 The McGraw-Hill Companies, Inc. All rights reserved. Slide 6 • The Nature of a Relationship Depends on How both Parties ____________ the Communication Sequence • See p. 175 Axioms of Interpersonal Communications
  • 7. © 2003 The McGraw-Hill Companies, Inc. All rights reserved. Slide 7 • All Communication is Either Symmetrical or Complementary • Concerns questions of status, control, and power --One-up communication is movement to gain control of the exchange. --One-down communication is movement to yield control of the exchange. --One-cross communication is transitory communication that moves toward neutralizing control. Axioms of Interpersonal Communications
  • 8. © 2003 The McGraw-Hill Companies, Inc. All rights reserved. Slide 8 Axioms of Interpersonal Communications Figure 12.2: Matrix of Transactional Types
  • 9. © 2003 The McGraw-Hill Companies, Inc. All rights reserved. Slide 9 • Family systems are highly resistant to change. • We learn to play roles that maintain status quo • Family members are often caught in the double bind of mutually exclusive expectations. • “You ought to love me!” • “Be spontaneous!” Trapped in a System with No Place to Go
  • 10. © 2003 The McGraw-Hill Companies, Inc. All rights reserved. Slide 10 • The paradox of the double bind is that the high-status party in a complementary relationship insists that the low-status person act as if the relationship were symmetrical, which it isn’t. • “I want you to stop drinking for your own sake.” Trapped in a System with No Place to Go
  • 11. © 2003 The McGraw-Hill Companies, Inc. All rights reserved. Slide 11 • Effective change for the whole family will only come about when members are helped to step outside the system and see the self-defeating nature of the rules under which they’re playing. This is called reframing. (Watzlawick). • Reframing is similar to waking up from a bad dream; relief comes only when you step outside the system by waking up. Reframing: Changing the Game by Changing the Rules
  • 12. © 2003 The McGraw-Hill Companies, Inc. All rights reserved. Slide 12 • Reframing your (status quo) attitudes • Shifting your perspective • Example: quit blaming Reframing: Changing the Game by Changing the Rules
  • 13. © 2003 The McGraw-Hill Companies, Inc. All rights reserved. Slide 13 Critique: Adjustments Needed Within the System • Watzlawick’s co-author Bavelas has recommended some modifications to their original axioms. • Although the first axiom states that we cannot not communicate, she concedes that some nonverbal behavior is not communication. • In some cases, no _____-________ relationship • Systems theories involving people are difficult to evaluate because of their equi-finality—a characteristic that means a given behavioral outcome could be caused by any or many factors that are interconnected.

Editor's Notes

  • #5: Symptom strategy: something stronger than I, for which I cannot be blamed, is responsible for this communication