Internet cafe business plan 1

S_No Topic Page_No
1 Executive Summary

2 Company Summary

3 Company Locations and Facilities

4 Market Analysis Summary

5 Strategy and Implementation Summary

6 SWOT Analysis

7 Competitive Edge

8 Marketing Strategy

9 Pricing Strategy

10 Promotion Strategy

11 Sales Strategy

12 Milestones

13 Management Summary

14 Financial Plan

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Executive Summary

JavaNet, unlike a typical cafe, will provide a unique forum for communication and
entertainment through the medium of the Internet. JavaNet is the answer to an increasing
demand. The public wants: (1) access to the methods of communication and volumes of
information now available on the Internet, and (2) access at a cost they can afford and in such a
way that they aren't socially, economically, or politically isolated. JavaNet's goal is to provide
the community with a social, educational, entertaining, atmosphere for worldwide
communication.

This business plan is prepared to obtain financing in the amount of 12,00,000 The
supplemental financing is required to begin work on site preparation and modifications,
equipment purchases, and to cover expenses in the first year of operations. Additional financing
has already been secured in the form of: (1) 12,00,000 from the Oregon Economic Development
Fund (2) 9,50,000 of personal savings from owner Cale Bruckner (3) 15,00,000 from three
investors (4) and 10,00,000 in the form of short-term loans.

JavaNet will be incorporated as an LLC corporation. This will shield the owner Rakesh
chaudhari and the three outside investors, Patel Pritesh, Chaudhari Anand, and Chaudhari Rahul,
from issues of personal liability and double taxation. The investors will be treated as
shareholders and therefore will not be liable for more than their individual personal investment
of 10,00,000 each.

The financing, in addition to the capital contributions from the owner, shareholders and
the Indian Economic Development Fund, will allow JavaNet to successfully open and maintain
operations through year one. The large initial capital investment will allow JavaNet to provide its
customers with a full featured Internet cafe. A unique, upscale, and innovative environment is
required to provide the customers with an atmosphere that will spawn socialization. Successful
operation in year one will provide JavaNet with a customer base that will allow it to be self
sufficient in year two.

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Objectives

1. JavaNet's objectives for the first three years of operation include:

2. The creation of a unique, upscale, innovative environment that will differentiate JavaNet
from local coffee houses.

3. Educating the community on what the Internet has to offer.

4. The formation of an environment that will bring people with diverse interests and
backgrounds together in a common forum.

5. Good coffee and bakery items at a reasonable price.

6. Affordable access to the resources of the Internet and other online services.

Keys to Success

• The keys to the success for JavaNet are:

• The creation of a unique, innovative, upscale atmosphere that will differentiate JavaNet
from other local coffee shops and future Internet cafes.

• The establishment of JavaNet as a community hub for socialization and entertainment.

• The creation of an environment that won't intimidate the novice user. JavaNet will
position itself as an educational resource for individuals wishing to learn about the
benefits the Internet has to offer.

• Great coffee and bakery items.

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Mission

As the popularity of the Internet continues to grow at an exponential rate, easy and affordable
access is quickly becoming a necessity of life. JavaNet provides communities with the ability to
access the Internet, enjoy a cup of coffee, and share Internet experiences in a comfortable
environment. People of all ages and backgrounds will come to enjoy the unique, upscale,
educational, and innovative environment that JavaNet provides.

Risks

• The risks involved with starting JavaNet are:

• Will there be a demand for the services offered by JavaNet in Eugene?

• Will the popularity of the Internet continue to grow, or is the Internet a fad?

• Will individuals be willing to pay for the service JavaNet offers?

• Will the cost of accessing the Internet from home drop so significantly that there will not
be a market for Internet Cafes such as JavaNet?

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Company Summary

JavaNet, soon to be located in downtown Eugene on 10th and Oak, will offer the community
easy and affordable access to the Internet. JavaNet will provide full access to email, WWW, FTP,
Usenet and other Internet applications such as Telnet and Gopher. JavaNet will also provide
customers with a unique and innovative environment for enjoying great coffee, specialty beverages,
and bakery items.

JavaNet will appeal to individuals of all ages and backgrounds. The instructional Internet
classes, and the helpful staff that JavaNet provides, will appeal to the audience that does not
associate themselves with the computer age. This educational aspect will attract younger and
elderly members of the community who are rapidly gaining interest in the unique resources that
online communications have to offer. The downtown location will provide business people with
convenient access to their morning coffee and online needs.

Company Ownership

JavaNet is a privately held Oregon Limited Liability Corporation. Cale Bruckner, the
founder of JavaNet, is the majority owner. Luke Walsh, Doug Wilson, and John Underwood, all
hold minority stock positions as private investors.

Start-up Summary

JavaNet's start-up costs will cover coffee making equipment, site renovation and
modification, capital to cover losses in the first year, and the communications equipment necessary
to get its customers online.

The communications equipment necessary to provide JavaNet's customers with a high-
speed connection to the Internet and the services it has to offer make up a large portion of the start-
up costs. These costs will include the computer terminals and all costs associated with their set-up.
Costs will also be designated for the purchase of two laser printers and a scanner.

In addition, costs will be allocated for the purchase of coffee making equipment. One
espresso machine, an automatic coffee grinder, and minor additional equipment will be purchased
from Allann Brothers.

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The site at 10th and Oak will require funds for renovation and modification. A single
estimated figure will be allocated for this purpose. The renovation/modification cost estimate will
include the costs associated with preparing the site for opening business.

Start-up Expense Details:

• 11 computers = $22,000

• two printers = $1,000

• one scanner = $500

• software = $810

• one espresso machine = $10,700

• one automatic espresso grinder = $795

• other fixtures and remodeling:

o two coffee/food preparation counters = $1,000

o one information display counter = $1,000

o one drinking/eating counter = $500

o sixteen stools = $1,600

o six computer desks w/chairs = $2,400

o stationery goods = $500

o two telephones = $200

o decoration expense = $13,000

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Start‐up

Requirements

Start‐up Expenses
Legal 50000
Stationery etc. 50000
Brochures 50000
Consultants 50000
Insurance 70000
Rent 145000
4‐group Automatic Coffee Machine 107000
Bean Grinder 79500
Computer Systems (x11), Software, Printer,
Scanner 243100
Communication Lines 84000
Fixtures/Remodel 200000
Total Start‐up Expenses 1128600

Start‐up Assets
Cash Required 240000
Start‐up Inventory 200000
Other Current Assets 100000
Long‐term Assets 50000
Total Assets 26000
616000
Total Requirements 1744600

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Company Locations and Facilities

A site has been chosen at 10th and Oak in downtown Eugene. This site was chosen for various
reasons, including:

• Proximity to the downtown business community.

• Proximity to trendy, upscale restaurants such as West Brothers.

• Proximity to LTD's Eugene Station. Parking availability.

• Low cost rent - $.85 per square foot for 1700 square feet.

• High visibility.

All of these qualities are consistent with JavaNet's goal of providing a central hub of
communication and socialization for the Eugene community.

Services

JavaNet will provide full access to email, WWW, FTP, Usenet and other Internet
applications such as Telnet and Gopher. Printing, scanning, and introductory courses to the Internet
will also be available to the customer. JavaNet will also provide customers with a unique and
innovative environment for enjoying great coffee, specialty beverages, and bakery items.

3.1 Competitive Comparison

JavaNet will be the first Internet cafe in Eugene. JavaNet will differentiate itself from the
strictly-coffee cafes in Eugene by providing its customers with Internet and computing services.

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Service Description

JavaNet will provide its customers with full access to the Internet and common computer
software and hardware. Some of the Internet and computing services available to JavaNet
customers are listed below:

• Access to external POP3 email accounts.

• Customers can sign up for a JavaNet email account. This account will be managed by
JavaNet servers and accessible from computer systems outside the JavaNet network.

• FTP, Telnet, Gopher, and other popular Internet utilities will be available.

• Access to Netscape or Internet Explorer browser.

• Access to laser and color printing.

• Access to popular software applications like Adobe PhotoShop and Microsoft Word.

JavaNet will also provide its customers with access to introductory Internet and email classes.
These classes will be held in the afternoon and late in the evening. By providing these classes,
JavaNet will build a client base familiar with its services. The computers, Internet access, and
classes wouldn't mean half as much if taken out of the environment JavaNet will provide. Good
coffee, specialty drinks, bakery goods, and a comfortable environment will provide JavaNet
customers with a home away from home. A place to enjoy the benefits of computing in a
comfortable and well-kept environment.

Fulfillment

JavaNet will obtain computer support and Internet access from Bellevue Computers
located in Eugene. Bellevue will provide the Internet connections, network consulting, and the
hardware required to run the JavaNetwork. Allann Brothers will provide JavaNet with coffee
equipment, bulk coffee, and paper supplies. At this time, a contract for the bakery items has not
been completed. JavaNet is currently negotiating with Humble Bagel and the French Horn to fulfill
the requirement.

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Technology

JavaNet will invest in high-speed computers to provide its customers with a fast and efficient
connection to the Internet. The computers will be reliable and fun to work with. JavaNet will
continue to upgrade and modify the systems to stay current with communications technology. One
of the main attractions associated with Internet cafes, is the state of the art equipment available for
use. Not everyone has a Pentium PC in their home or office.

3.5 Future Services

As JavaNet grows, more communications systems will be added. The possibility of additional units
has been accounted for in the current floor plan. As the demand for Internet connectivity increases,
along with the increase in competition, JavaNet will continue to add new services to keep its
customer base coming back for more.

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Market Analysis Summary

JavaNet is faced with the exciting opportunity of being the first-mover in the Eugene cyber-cafe
market. The consistent popularity of coffee, combined with the growing interest in the Internet, has
been proven to be a winning concept in other markets and will produce the same results in Eugene.

Target Market Segment Strategy

JavaNet intends to cater to people who want a guided tour on their first spin around the Internet and
to experienced users eager to indulge their passion for computers in a social setting. Furthermore,
JavaNet will be a magnet for local and traveling professionals who desire to work or check their
email messages in a friendly atmosphere. These professionals will either use JavaNet's PCs, or plug
their notebooks into Internet connections. JavaNet's target market covers a wide range of ages: from
members of Generation X who grew up surrounded by computers, to Baby Boomers who have
come to the realization that people today cannot afford to ignore computers.

Market Trends

A market survey was conducted in the Fall of 1996. Key questions were asked of fifty potential
customers. Some key findings include:

• 35 subjects said they would be willing to pay for access to the Internet.

• Five dollars an hour was the most popular hourly Internet fee.

• 24 subjects use the Internet to communicate with others on a regular basis.

Market Needs
Factors such as current trends, addiction, and historical sales data ensure that the high demand for
coffee will remain constant over the next five years. The rapid growth of the Internet and online
services, that has been witnessed worldwide, is only the tip of the iceberg. The potential growth of
the Internet is enormous, to the point where one day, a computer terminal with an online connection
will be as common and necessary as a telephone. This may be 10 or 20 years down the road, but for
the next five years, the online service provider market is sure to experience tremendous growth.
Being the first cyber-cafe in Eugene, JavaNet will enjoy the first-mover advantages of name
recognition and customer loyalty. Initially, JavaNet will hold a 100 percent share of the cyber-cafe

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market in Eugene. In the next five years, competitors will enter the market. JavaNet has set a goal to
maintain greater than a 50 percent market share.

Market Segmentation

JavaNet's customers can be divided into two groups. The first group is familiar with the Internet
and desires a progressive and inviting atmosphere where they can get out of their offices or
bedrooms and enjoy a great cup of coffee. The second group is not familiar with the Internet, yet,
and is just waiting for the right opportunity to enter the online community. JavaNet's target market
falls anywhere between the ages of 18 and 50. This extremely wide range of ages is due to the fact
that both coffee and the Internet appeal to a variety of people. In addition to these two broad
categories, JavaNet's target market can be divided into more specific market segments. The
majority of these individuals are students and business people. See the Market Analysis chart and
table below for more specifics.

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Market Analysis
Year 1 Year 2 Year 3 Year 4 Year 5
Potential Customers Growth CAGR
University Students 4% 15,000 15,600 16,224 16,873 17,548 4.00%
Office Workers 3% 25,000 25,750 26,523 27,319 28,139 3.00%
Seniors 5% 18,500 19,425 20,396 21,416 22,487 5.00%
Teenagers 2% 12,500 12,750 13,005 13,265 13,530 2.00%
Other 0% 25,000 25,000 25,000 25,000 25,000 0.00%
Total 2.68% 96,000 98,525 101,148 103,873 106,704 2.68%

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Service Business Analysis
The retail coffee industry in Eugene experienced rapid growth at the beginning of the
decade and is now moving into the mature stage of its life cycle. Many factors contribute to the
large demand for good coffee in Eugene. The University is a main source of demand for coffee
retailers. The climate in Eugene is extremely conducive to coffee consumption. Current trends in
the Northwest reflect the popularity of fresh, strong, quality coffee and specialty drinks. Eugene is a
haven for coffee lovers.

The popularity of the Internet is growing exponentially. Those who are familiar with the Internet
are well aware of how fun and addictive surfing the Net can be. Those who have not yet
experienced the Internet, need a convenient, relaxed atmosphere where they can feel comfortable
learning about and utilizing the current technologies. JavaNet seeks to provide its customers with
affordable Internet access in an innovative and supportive environment.

Due to intense competition, cafe owners must look for ways to differentiate their place of business
from others in order to achieve and maintain a competitive advantage. The founder of JavaNet
realizes the need for differentiation and strongly believes that combining a cafe with complete
Internet service is the key to success. The fact that no cyber-cafes are established in Eugene,
presents JavaNet with a chance to enter the window of opportunity and enter into a profitable niche
in the market.

Competition and Buying Patterns
The main competitors in the retail coffee segment are Cafe Paradisio, Full City, Coffee
Corner and Allann Bros. These businesses are located in or near the downtown area, and target a
similar segment to JavaNet's (i.e. educated, upwardly-mobile students and business people).

Competition from online service providers comes from locally-owned businesses as well as national
firms. There are approximately eight, local, online service providers in Eugene. This number is
expected to grow with the increasing demand for Internet access. Larger, online service providers,
such as AOL and CompuServe are also a competitive threat to JavaNet. Due to the nature of the
Internet, there are no geographical boundaries restricting competition.

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Business Participants
There are approximately 16 coffee wholesalers in Lane County. These wholesalers distribute
coffee and espresso beans to over 20 retailers in the Eugene area. Competition in both channels
creates an even amount of bargaining power between buyers and suppliers resulting in extremely
competitive pricing. Some of these major players in the industry (i.e. Allann Brothers Coffee Co.,
Inc. and Coffee Corner Ltd.) distribute and retail coffee products.

The number of online service providers in Eugene is approximately eight and counting. These
small, regional service providers use a number of different pricing strategies. Some charge a monthly
fee, while others charge hourly and/or phone fees. Regardless of the pricing method used, obtaining
Internet access through one of these firms can be expensive. Larger Internet servers such as America
Online (AOL), Prodigy, and CompuServe, are also fighting for market share in this rapidly growing
industry. These service providers are also rather costly for the average consumer. Consumers who
are not convinced they would frequently and consistently travel the Internet, will not be willing to
pay these prices.

Distributing a Service

The dual product/service nature of JavaNet's business faces competition on two levels.
JavaNet competes not only with coffee retailers, but also with Internet service providers. The good
news is that JavaNet does not currently face any direct competition from other cyber-cafes in the
Eugene market. There are a total of three cyber-cafes in the state of Oregon: one located in Portland
and two in Ashland.

Heavy competition between coffee retailers in Eugene creates an industry where all firms face the
same costs. There is a positive relationship between price and quality of coffee. Some coffees retail
at $8/pound while other, more exotic beans may sell for as high as $16/pound. Wholesalers sell
beans to retailers at an average of a 50 percent discount. For example, a pound of Sumatran beans
wholesales for $6.95 and retails for $13.95. And as in most industries, price decreases as volume
increases

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Strategy and Implementation Summary

JavaNet has three main strategies. The first strategy focuses on attracting novice Internet
users. By providing a novice friendly environment, JavaNet hopes to educate and train a loyal
customer base.

The second, and most important, strategy focuses on pulling in power Internet users.
Power Internet users are extremely familiar with the Internet and its offerings. This group of
customers serves an important function at JavaNet. Power users have knowledge and web-browsing
experience that novice Internet users find attractive and exciting.

The third strategy focuses on building a social environment for JavaNet customers. A
social environment, that provides entertainment, will serve to attract customers that wouldn't
normally think about using the Internet. Once on location at JavaNet, these customers that came for
the more standard entertainment offerings, will realize the potential entertainment value the Internet
can provide.

Strategy Pyramid
The following subtopics provide an overview of JavaNet's three key strategies. Strategy
pyramid graphics are presented in the appendix of this plan.

Attract Power Internet Users
JavaNet's second strategy will be focused on attracting power Internet users. Power Internet users
provide an important function at JavaNet. JavaNet plans on attracting this type of customer by:

• Providing the latest in computing technology.

• Providing scanning and printing services.

• Providing access to powerful software applications.

• 5.1.2 Social Hub

The third strategy focuses on building a social environment for JavaNet customers. A social
environment, that provides entertainment, will serve to attract customers that wouldn't normally think
about using the Internet. Once on location at JavaNet, these customers that came for the more standard
entertainment offerings, will realize the potential entertainment value the Internet can provide.

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Attract Novice Internet Users

JavaNet's first strategy focuses on attracting novice Internet users. JavaNet plans on attracting these
customers by:

Providing a novice friendly environment. JavaNet will be staffed by knowledgeable employees
focused on serving the customer's needs.

A customer service desk will always be staffed. If a customer has any type of question or concern, a
JavaNet employee will always be available to assist.

JavaNet will offer introductory classes on the Internet and email. These classes will be designed to
help novice users familiarize themselves with these key tools and the JavaNet computer systems.

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SWOT Analysis

The SWOT analysis provides us with an opportunity to examine the internal strengths and
weaknesses JavaNet must address. It also allows us to examine the opportunities presented to
JavaNet as well as potential threats.

JavaNet has a valuable inventory of strengths that will help it succeed. These strengths include: a
knowledgeable and friendly staff, state-of-the-art computer hardware, and a clear vision of the
market need. Strengths are valuable, but it is also important to realize the weaknesses JavaNet must
address. These weaknesses include: a dependence on quickly changing technology, and the cost
factor associated with keeping state-of-the art computer hardware.

JavaNet's strengths will help it capitalize on emerging opportunities. These opportunities include,
but are not limited to, a growing population of daily Internet users, and the growing social bonds
fostered by the new Internet communities. Threats that JavaNet should be aware of include, the
rapidly falling cost of Internet access, and emerging local competitors.

Weaknesses
A dependence on quickly changing technology. JavaNet is a place for people to experience the
technology of the Internet. The technology that is the Internet changes rapidly. Product lifecycles
are measured in weeks, not months. JavaNet needs to keep up with the technology because a lot of
the JavaNet experience is technology.

Cost factor associated with keeping state-of-the-art hardware. Keeping up with the technology of
the Internet is an expensive undertaking. JavaNet needs to balance technology needs with the other
needs of the business. One aspect of the business can't be sacrificed for the other.

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Opportunities
Growing population of daily Internet users. The importance of the Internet almost equals that of the
telephone. As the population of daily Internet users increases, so will the need for the services
JavaNet offers.

Social bonds fostered by the new Internet communities. The Internet is bringing people from across
the world together unlike any other communication medium. JavaNet will capitalize on this social
trend by providing a place for smaller and local Internet communities to meet in person. JavaNet
will grow some of these communities on its own by establishing chat areas and community
programs. These programs will be designed to build customer loyalty.

Threats
Rapidly falling cost of Internet access. The cost of access to the Internet for home users is dropping
rapidly. Internet access may become so cheap and affordable that nobody will be willing to pay for
access to it. JavaNet is aware of this threat and will closely monitor pricing.

Emerging local competitors. Currently, JavaNet is enjoying a first-mover advantage in the local
cyber-cafe market. However, additional competitors are on the horizon, and we need to be prepared
for their entry into the market. Many of our programs will be designed to build customer loyalty,
and it is our hope that our quality service and up-scale ambiance won't be easily duplicated.

Strengths
Knowledgeable and friendly staff. We've gone to great lengths at JavaNet to find people with a
passion for teaching and sharing their Internet experiences. Our staff is both knowledgeable and
eager to please.

State-of-the art equipment. Part of the JavaNet experience includes access to state-of-the-art
computer equipment. Our customers enjoy beautiful flat-screen displays, fast machines, and high-
quality printers.

Upscale ambiance. When you walk into JavaNet, you'll feel the technology. High backed mahogany
booths with flat-screen monitors inset into the walls provide a cozy hideaway for meetings and
small friendly gatherings. Large round tables with displays viewable from above provide a forum
for larger gatherings and friendly "how-to" classes on the Internet. Aluminum track lighting and art
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from local artists sets the mood. Last, but not least, quality cappuccino machines and a glass pastry
display case provide enticing refreshments.

Clear vision of the market need. JavaNet knows what it takes to build an upscale cyber cafe. We
know the customers, we know the technology, and we know how to build the service that will bring
the two together.

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Competitive Edge

JavaNet will follow a differentiation strategy to achieve a competitive advantage in the cafe market.
By providing Internet service, JavaNet separates itself from all other cafes in Eugene. In addition,
JavaNet provides a comfortable environment with coffee and bakery items, distinguishing itself
from other Internet providers in Eugene.

Marketing Strategy

JavaNet will position itself as an upscale coffee house and Internet service provider. It will serve
high-quality coffee and espresso specialty drinks at a competitive price. Due to the number of cafes
in Eugene, it is important that JavaNet sets fair prices for its coffee. JavaNet will use advertising as
its main source of promotion. Ads placed in The Register Guard, Eugene Weekly, and the Emerald
will help build customer awareness. Accompanying the ad will be a coupon for a free hour of
Internet travel. Furthermore, JavaNet will give away three free hours of Internet use to beginners
who sign up for an introduction to the Internet workshop provided by JavaNet.

Pricing Strategy

JavaNet bases its prices for coffee and specialty drinks on the "retail profit analysis" provided by
our supplier, Allann Brothers Coffee Co., Inc. Allann Brothers has been in the coffee business for
22 years and has developed a solid pricing strategy.

Determining a fair market, hourly price, for online use is more difficult because there is no direct
competition from another cyber-cafe in Eugene. Therefore, JavaNet considered three sources to
determine the hourly charge rate. First, we considered the cost to use other Internet servers, whether
it is a local networking firm or a provider such as America Online. Internet access providers use
different pricing schemes. Some charge a monthly fee, while others charge an hourly fee. In
addition, some providers use a strategy with a combination of both pricing schemes. Thus, it can
quickly become a high monthly cost for the individual. Second, JavaNet looked at how cyber-cafes
in other markets such as Portland and Ashland went about pricing Internet access. Third, JavaNet
used the market survey conducted in the Fall of 1996. Evaluating these three factors resulted in
JavaNet's hourly price of five dollars.

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Promotion Strategy

JavaNet will implement a pull strategy in order to build consumer awareness and demand. Initially,
JavaNet has budgeted $5,000 for promotional efforts which will include advertising with coupons
for a free hour of Internet time in local publications and in-house promotions such as offering
customers free Internet time if they pay for an introduction to the Internet workshop taught by
JavaNet's computer technician.

JavaNet realizes that in the future, when competition enters the market, additional revenues must be
allocated for promotion in order to maintain market share.

Sales Strategy

As a retail establishment, JavaNet employs people to handle sales transactions. Computer literacy is
a requirement for JavaNet employees. If an employee does not possess basic computer skills when
they are hired, they are trained by our full-time technician. Our full-time technician is also available
for customers in need of assistance. JavaNet's commitment to friendly, helpful service is one of the
key factors that distinguishes JavaNet from other Internet cafes.

Sales Forecast
Sales forecast data is presented in the chart and table below.

Sales: JavaNet is basing their projected coffee and espresso sales on the financial snapshot
information provided to them by Allann Bros. Coffee Co. Internet sales were estimated by
calculating the total number of hours each terminal will be active each day and then generating a
conservative estimate as to how many hours will be purchased by consumers.

Cost of Sales: The cost of goods sold for coffee-related products was determined by the "retail
profit analysis" we obtained from Allann Bros. Coffee Co. The cost of bakery items is 20% of the
selling price. The cost of Internet access is $660 per month, paid to Bellevue Computers for
networking fees. The cost of e-mail accounts is 25% of the selling price..

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Sales Forecast
Year 1 Year 2 Year 3
Unit Sales
Coffee (based on average) 12,016 14,068 15,475
Specialty Drinks (based on average) 6,654 7,913 8,705
Email Memberships 8,703 10,505 11,556
Hourly Internet Fees 38,269 46,365 51,002
Baked Goods (based on average) 32,673 42,150 46,365
Total Unit Sales 98,315 121,001 133,103

Unit Prices Year 1 Year 2 Year 3
Coffee (based on average) $1.00 $1.00 $1.00
Specialty Drinks (based on average) $2.00 $2.00 $1.00
Email Memberships $10.00 $10.00 $10.00
Hourly Internet Fees $2.50 $2.50 $2.50
Baked Goods (based on average) $1.25 $1.25 $1.00

Sales
Coffee (based on average) $12,016 $14,068 $15,475
Specialty Drinks (based on average) $13,308 $15,826 $8,705
Email Memberships $87,030 $105,050 $115,560
Hourly Internet Fees $95,673 $115,913 $127,505
Baked Goods (based on average) $40,841 $52,688 $46,365
Total Sales $248,868 $303,544 $313,610

Direct Unit Costs Year 1 Year 2 Year 3
Coffee (based on average) $0.25 $0.25 $0.25
Specialty Drinks (based on average) $0.50 $0.50 $0.25
Email Memberships $2.50 $2.50 $2.50
Hourly Internet Fees $0.63 $0.63 $0.63
Baked Goods (based on average) $0.31 $0.31 $0.25

Direct Cost of Sales
Coffee (based on average) $3,004 $3,517 $3,869
Specialty Drinks (based on average) $3,327 $3,957 $2,176
Email Memberships $21,758 $26,263 $28,890
Hourly Internet Fees $23,918 $28,978 $31,876
Baked Goods (based on average) $10,210 $13,172 $11,591
Subtotal Direct Cost of Sales $62,217 $75,886 $78,403

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Milestones

The JavaNet management team has established some basic milestones to keep the business plan
priorities in place. Responsibility for implementation falls on the shoulders of Cale Bruckner. This
Milestones Table below will be updated as the year progresses using the actual tables. New
milestones will be added as the first year of operations commences.

Milestones

Milestone Start Date End Date Budget Manager Department
Business Plan 1/1/1998 2/1/1998 $1,000 Cale Bruckner Admin
Secure Start‐up Funding 2/15/1998 3/1/1998 $1,000 Cale Bruckner Admin
Site Selection 3/1/1998 3/15/1998 $1,000 Cale Bruckner Admin
Architect Designs 4/1/1998 5/1/1998 $1,000 Cale Bruckner Admin
Designer Proposal 4/1/1998 4/15/1998 $1,000 Cale Bruckner Admin
Technology Design 4/1/1998 4/15/1998 $1,000 Cale Bruckner Admin
Year 1 Plan 6/1/1998 6/5/1998 $1,000 Cale Bruckner Admin
Personnel Plan 7/1/1998 7/10/1998 $1,000 Cale Bruckner Admin
Accounting Plan 7/1/1998 7/5/1998 $1,000 Cale Bruckner Admin
Licensing 9/1/1998 9/15/1998 $1,000 Cale Bruckner Admin
Totals $10,000

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Management Summary

JavaNet is owned and operated by Mr. Cale Bruckner. The company, being small in nature, requires
a simple organizational structure. Implementation of this organizational form calls for the owner,
Mr. Bruckner, to make all of the major management decisions in addition to monitoring all other
business activities.

6.1 Personnel Plan

The staff will consist of six part-time employees working thirty hours a week at $5.50 per hour. In
addition, one full-time technician (who is more technologically oriented to handle minor terminal
repairs/inquiries) will be employed to work forty hours a week at $10.00 per hour. The three private
investors, Luke Walsh, Doug Wilson and John Underwood will not be included in management
decisions. This simple structure provides a great deal of flexibility and allows communication to
disperse quickly and directly. Because of these characteristics, there are few coordination problems
seen at JavaNet that are common within larger organizational chains. This strategy will enable
JavaNet to react quickly to changes in the market.

Personnel Plan
Owner $24,000   $26,400 $29,040
Part Time 1 $7,920   $7,920 $7,920
Part Time 2 $7,920   $7,920 $7,920
Part Time 3 $7,920   $7,920 $7,920
Part Time 4 $7,920   $7,920 $7,920
Part Time 5 $7,920   $7,920 $7,920
Part Time 6 $3,960   $7,920 $7,920
Technician $21,731   $23,904 $26,294
Manager $4,000   $24,000 $26,400
Total People 9 9 9

Total Payroll $93,291   $121,824 $129,254

                                                                                                 29

Financial Plan

The following sections lay out the details of our financial plan for the next three years.

Start-up Funding

This business plan is prepared to obtain financing in the amount of $24,000. The supplemental
financing is required to begin work on site preparation and modifications, equipment purchases, and
to cover expenses in the first year of operations.

Additional financing has already been secured as follows:

$24,000 from the Oregon Economic Development Fund

$19,000 of personal savings from owner Cale Bruckner

$36,000 from three investors

and $9,290 in the form of short-term loans

30

Start‐up Funding

Start‐up Expenses to Fund 622900
Start‐up Assets to Fund 260000
Total Funding Required 882900

Assets
Non‐cash Assets from Start‐up 20000
Cash Requirements from Start‐up 240000
Additional Cash Raised 0
Cash Balance on Starting Date 240000
Total Assets 500000

Liabilities and Capital

Liabilities
Current Borrowing 92900
Long‐term Liabilities 240000
Accounts Payable (Outstanding Bills) 0
Other Current Liabilities (interest‐free) 0
Total Liabilities 332900

Capital

Planned Investment
Cale Bruckner 190000
Luke Walsh 120000
Doug Wilson 120000
John Underwood 120000
Additional Investment Requirement 0
Total Planned Investment 550000

Loss at Start‐up (Start‐up Expenses) ‐622900
Total Capital 477100

Total Capital and Liabilities 260000

Total Funding   217100

                                                                                                 31

7.2 Important Assumptions

Basic assumptions are presented in the ta
General Assumptions
Plan Month 1 2 3
Current Interest Rate 8.00% 8.00% 8.00%
Long‐term Interest Rate 10.00% 10.00% 10.00%
Tax Rate 30.00% 30.00% 30.00%
Other 0 0

32

Key Financial Indicators
Important benchmark data is presented in the chart below.

33

Break-even Analysis
Break-even data is presented in the chart and table below.

Break‐even Analysis

Monthly Units Break‐even 7,294
Monthly Revenue Break‐even $18,462

Assumptions:
Average Per‐Unit Revenue $2.53
Average Per‐Unit Variable Cost $0.63
Estimated Monthly Fixed Cost $13,847

34

Projected Profit and Loss

Payroll Expense: The founder of JavaNet, Cale Bruckner, will receive a salary of $24,000 in year
one, $26,400 in year two, and $29,040 in year three. JavaNet intends to hire six part-time
employees by the end of year one at $5.75/hour and a full-time technician at $10.00/hour.

Rent Expense: JavaNet is leasing a 1700 square foot facility at $.85/sq. foot. The lease agreement
JavaNet signed specifies that we pay $2,000/month for a total of 36 months. At the end of the
third year, the lease is open for negotiations and JavaNet may or may not re-sign the lease
depending on the demands of the lessor.

Utilities Expense: As stated in the contract, the lessor is responsible for the payment of utilities
including gas, garbage disposal, and real estate taxes. The only utilities expense that JavaNet
must pay is the phone bill generated by fifteen phone lines; thirteen will be dedicated to modems
and two for business purposes. The basic monthly service charge for each line provided by US
West is $17.29. The 13 lines used to connect the modems will make local calls to the network
provided by Bellevue resulting in a monthly charge of $224.77. The two additional lines used for
business communication will cost $34.58/month plus long distance fees. JavaNet assumes that it
will not make more than $40.00/month in long distance calls. Therefore, the total cost associated
with the two business lines is estimated at $74.58/month and the total phone expense at
$299.35/month. In addition, there will be an additional utility expense of $800 for estimated
EWEB bills.

Marketing Expense: JavaNet will allocate $33,750 for promotional expenses over the first year.
These dollars will be used for advertising in local newspapers in order to build consumer
awareness. For additional information, please refer to section 5.0 of the business plan.

Insurance Expense: JavaNet has allocated $1,440 for insurance for the first year. As revenue
increases in the second and third year of business, JavaNet intends to invest more money for
additional insurance coverage.

Depreciation: In depreciating our capital equipment, JavaNet used the Modified Accelerated
Cost Recovery Method. We depreciated our computers over a five-year time period and our
fixtures over seven years.

35

Taxes: JavaNet is an LLC and, as an entity, it is not taxed. However, there is a 15% payroll
burden.

Detailed Profit and Loss data is presented in the table below.

36

Pro Forma Profit and Loss
Sales 248868 303544 313610
Direct Cost of Sales 62217 75886 78403
Other Costs of Sales 0 0 0
Total Cost of Sales 62217 75886 78403

Gross Margin 186651 227658 235208
Gross Margin % 0.75 0.75 0.75

Expenses
Payroll 93291 121824 129254
Marketing/Promotion 33750 40000 43000
Depreciation 0 0 0
Rent 24000 24000 24000
Utilities 9120 9120 9120
Insurance 6000 6000 6000
Payroll Taxes 0 0 0
Other 0 0 0

Total Operating Expenses 166161 200944 211374

Profit Before Interest and Taxes 20490 26714 23834
EBITDA 20490 26714 23834
Interest Expense 2325 1470 1100
Taxes Incurred 5450 7573 6820

Net Profit 12716 17671 15913
Net Profit/Sales 0.0511 0.0582 0.0507

39

Projected Cash Flow

Cash flow data is presented in the chart and table below.

Accounts Payable: JavaNet acquired a $24,000 loan from a bank at a 10% interest rate. The loan
will be paid back at $800/month over the next three years. The $9,290 short term loan will be
paid back at a rate of 8%.

40

Pro Forma Cash Flow
Cash Received

Cash from Operations
Cash Sales 248868 303544 313610
Subtotal Cash from Operations 248868 303544 313610

Additional Cash Received
Sales Tax, VAT, HST/GST Received 0 0 0
New Current Borrowing 2000 5000 0
New Other Liabilities (interest‐free) 0 0 0
New Long‐term Liabilities 0 0 0
Sales of Other Current Assets 0 0 0
Sales of Long‐term Assets 0 0 0
New Investment Received 0 0 0
Subtotal Cash Received 250868 308544 313610

Expenditures Year 1 Year 2 Year 3

Expenditures from Operations
Cash Spending 93291 121824 129254
Bill Payments 133870 165945 168467
Subtotal Spent on Operations 227161 287769 297721

Additional Cash Spent
Sales Tax, VAT, HST/GST Paid Out 0 0 0
Principal Repayment of Current
Borrowing 9290 2000 0
Other Liabilities Principal Repayment 0 0 0
Long‐term Liabilities Principal
Repayment 9600 5000 4800

41

Projected Balance Sheet

Our projected balance sheet is presented in the table below.
Pro Forma Balance Sheet
Assets

Current Assets
Cash 28817 42592 53681
Inventory 6980 8514 8796
Other Current Assets 0 0 0
Total Current Assets 35797 51106 62478

Long‐term Assets
Long‐term Assets 0 0 0
Accumulated Depreciation 0 0 0
Total Long‐term Assets 0 0 0
Total Assets 35797 51106 62478

Liabilities and Capital Year 1 Year 2 Year 3

Current Liabilities
Accounts Payable 13972 13610 13868
Current Borrowing 2000 5000 5000
Other Current Liabilities 0 0 0
Subtotal Current Liabilities 15972 18610 18868

Long‐term Liabilities 14400 9400 4600
Total Liabilities 30372 28010 23468

42

Business Ratios

The Standard Industrial Classification (SIC) Code for the Internet Service Provider industry is
"Remote data base information retrieval" 7375.9903. We used the report for "Information retrieval
services" 7375 to generate the industry profile. As we are also a food cafe we could have used the ratios
based on SIC classification 5812, "Eating places". The combined nature of JavaNet Cafe makes our
ratios a blend of the two industries.

Ratio Analysis
Year 1 Year 2 Year 3 Industry Profile
Sales Growth 0.00% 21.97% 3.32% 0.90%

Percent of Total Assets
Inventory 19.50% 16.66% 14.08% 2.17%
Other Current Assets 0.00% 0.00% 0.00% 84.78%
Total Current Assets 100.00% 100.00% 100.00% 86.95%
Long‐term Assets 0.00% 0.00% 0.00% 13.05%
Total Assets 100.00% 100.00% 100.00% 100.00%

Current Liabilities 44.62% 36.41% 30.20% 28.33%
Long‐term Liabilities 40.23% 18.39% 7.36% 16.21%
Total Liabilities 84.84% 54.81% 37.56% 44.54%
Net Worth 15.16% 45.19% 62.44% 55.46%

Percent of Sales
Sales 100.00% 100.00% 100.00% 100.00%
Gross Margin 75.00% 75.00% 75.00% 100.00%
Selling, General & Administrative Expenses 69.89% 69.18% 69.93% 1
Advertising Expenses 0.00% 0.00% 0.00% 1.01%
Profit Before Interest and Taxes 8.23% 8.80% 7.60% 1.62%

Main Ratios
Current 2.24 2.75 3.31 $0.00
Quick 1.8 2.29 2.85 $0
Total Debt to Total Assets 84.84% 54.81% 37.56% 0.00%
Pre‐tax Return on Net Worth 334.80% 109.30% 58.28% 0.00%
Pre‐tax Return on Assets 50.74% 49.40% 36.39% 0.00%

Additional Ratios Year 1 Year 2 Year 3
Net Profit Margin 5.11% 5.82% 5.07% n.a
Return on Equity 234.36% 76.51% 40.79% n.a

43

Activity Ratios
Inventory Turnover 12 9.8 9.06 n.a
Accounts Payable Turnover 10.58 12.17 12.17 n.a
Payment Days 27 30 30 n.a
Total Asset Turnover 6.95 5.94 5.02 n.a

Debt Ratios
Debt to Net Worth 5.6 1.21 0.6 n.a
Current Liab. to Liab. 0.53 0.66 0.8 n.a

Liquidity Ratios
Net Working Capital 19826 32496 43610 n.a
Interest Coverage 8.81 18.17 21.67 n.a

Additional Ratios
Assets to Sales 0.14 0.17 0.2 n.a
Current Debt/Total Assets 45% 36% 30% n.a
Acid Test 1.8 2.29 2.85 n.a
Sales/Net Worth 45.87 13.14 8.04 n.a
Dividend Payout 0 0 0 n.a

44

Sales Forecast
Month 1 Month 2 Month 3
Unit Sales
Coffee (based on average) 0% 400 680 750
Specialty Drinks (based on average) 0% 225 300 400
Email Memberships 0.00% 30000.00% 32000.00% 42500.00%
Hourly Internet Fees 0.00% 100000.00% 180000.00% 250000.00%
Baked Goods (based on average) 0.00% 100000.00% 140000.00% 30000.00%
Total Unit Sales 292500.00% 450000.00% 437500.00%

Unit Prices Month 1 Month 2 Month 3
Coffee (based on average) 1 1 1
Specialty Drinks (based on average) 2 2 2
Email Memberships 10 10 10
Hourly Internet Fees 2.5 2.5 2.5
Baked Goods (based on average) 1.25 1.25 1.25

Sales
Hourly Internet Fees 2500 4500 6250
Baked Goods (based on average) 1250 1750 375
Total Sales 7600 10730 12425

Direct Unit Costs Month 1 Month 2 Month 3
Coffee (based on average) 25.00% 0.25 0.25 0.25
Specialty Drinks (based on average) 25.00% 0.5 0.5 0.5
Email Memberships 25.00% 2.5 2.5 2.5
Hourly Internet Fees 25.00% 0.63 0.63 0.63
Baked Goods (based on average) 25.00% 0.31 0.31 0.31

Direct Cost of Sales
Hourly Internet Fees 625 1125 1563
Baked Goods (based on average) 313 438 94
Subtotal Direct Cost of Sales 1900 2683 3106

45

Personnel Plan
Month 1 Month 2 Month 3
Owner 0% 2000 2000 2000
Part Time 1 0% 660 660 660
Part Time 2 0% 660 660 660
Part Time 3 0% 660 660 660
Part Time 4 0% 660 660 660
Part Time 5 0% 660 660 660
Part Time 6 0% 0 0 0
Technician 0% 1500 1500 1500
Manager 0% 0 0 0
Total People 7 7 7

Total Payroll $6,800 $6,800 $6,800

46

Pro Forma Cash Flow
Month Month Month Month Month Month Month Month Month Month Month Month
1 2 3 4 5 6 7 8 9 10 11 12
Cash Received

Cash from Operations
Cash Sales 7,600 10730 12425 20812 21611 22454 23277 24135 25023 25959 26920 27922
Subtotal Cash from Operations 7,600 10730 12425 20812 21611 22454 23277 24135 25023 25959 26920 27922

Additional Cash Received
Sales Tax, VAT, HST/GST Received 0 0 0 0 0 0 0 0 0 0 0 0 0
New Current Borrowing 0 0 0 0 0 2000 0 0 0 0 0 0
New Other Liabilities (interest‐free) 0 0 0 0 0 0 0 0 0 0 0 0
New Long‐term Liabilities 0 0 0 0 0 0 0 0 0 0 0 0
Sales of Other Current Assets 0 0 0 0 0 0 0 0 0 0 0 0
Sales of Long‐term Assets 0 0 0 0 0 0 0 0 0 0 0 0
New Investment Received 0 0 0 0 0 0 0 0 0 0 0 0
Subtotal Cash Received 7600 10730 12425 20812 21611 24454 23277 24135 25023 25959 26920 27922

Expenditures 1 2 3 4 5 6 7 8 9 10 11 12

Expenditures from Operations
Cash Spending 6800 6800 6800 6800 6800 6800 7610 7775 7957 8156 10376 10617
Bill Payments 224 6806 9085 9172 14074 12613 13017 13159 13518 13885 14254 14063
Subtotal Spent on Operations 7024 13606 15885 15972 20874 19413 20627 20934 21475 22041 24630 24680

Additional Cash Spent
Sales Tax, VAT, HST/GST Paid Out 0 0 0 0 0 0 0 0 0 0 0 0
Principal Repayment of Current Borrowing 750 750 750 750 750 750 750 750 750 750 750 1040
Other Liabilities Principal Repayment 0 0 0 0 0 0 0 0 0 0 0 0
Long‐term Liabilities Principal Repayment 800 800 800 800 800 800 800 800 800 800 800 800
Purchase Other Current Assets 0 0 0 0 0 0 0 0 0 0 0 0
Purchase Long‐term Assets 0 0 0 0 0 0 0 0 0 0 0 0
Dividends 0 0 0 0 0 0 0 0 0 0 0 0
Subtotal Cash Spent 8574 15156 17435 17522 22424 20963 22177 22484 23025 23591 26180 26520

Net Cash Flow ‐974 ‐4426 ‐5010 3290 ‐813 3491 1100 1651 1998 2368 740 1402
Cash Balance 23026 18600 13589 16879 16066 19557 20657 22308 24307 26675 27415 28817

Pro Forma Balance Sheet
1 2 3 4 5 6 7 8 9 10 11 12
Assets Starting Balances

Current Assets
Cash 24000 23026 18600 13589 16879 16066 19557 20657 22308 24307 26675 27415 28817
Inventory 2000 1900 2683 3106 5203 5403 5614 5819 6034 6256 6490 6730 6980
Other Current Assets 0 0 0 0 0 0 0 0 0 0 0 0 0
Total Current Assets 26000 24926 21282 16696 22082 21469 25170 26476 28342 30562 33165 34145 35797

47

Long‐term Assets
Long‐term Assets 0 0 0 0 0 0 0 0 0 0 0 0 0
Accumulated Depreciation 0 0 0 0 0 0 0 0 0 0 0 0 0
Total Long‐term Assets 0 0 0 0 0 0 0 0 0 0 0 0 0
Total Assets 26000 24926 21282 16696 22082 21469 25170 26476 28342 30562 33165 34145 35797

Liabilities and Capital 1 2 3 4 5 6 7 8 9 10 11 12

Current Liabilities
Accounts Payable 0 6503 8785 8701 13654 12180 12578 12709 13055 13410 13786 13581 13972
Current Borrowing 9290 8540 7790 7040 6290 5540 6790 6040 5290 4540 3790 3040 2000
Other Current Liabilities 0 0 0 0 0 0 0 0 0 0 0 0 0
Subtotal Current Liabilities 9290 15043 16575 15741 19944 17720 19368 18749 18345 17950 17576 16621 15972

Long‐term Liabilities 24000 23200 22400 21600 20800 20000 19200 18400 17600 16800 16000 15200 14400
Total Liabilities 33290 38243 38975 37341 40744 37720 38568 37149 35945 34750 33576 31821 30372

Paid‐in Capital 55000 55000 55000 55000 55000 55000 55000 55000 55000 55000 55000 55000 55000
‐ ‐ ‐ ‐ ‐ ‐ ‐ ‐ ‐
Retained Earnings ‐62290 62290 62290 62290 62290 62290 62290 62290 62290 62290 ‐62290 ‐62290 ‐62290
‐ ‐ ‐
Earnings 0 ‐6027 10403 13356 11372 ‐8961 ‐6108 ‐3382 ‐313 3103 6879 9614 12716
‐ ‐ ‐ ‐ ‐ ‐ ‐
Total Capital ‐7290 13317 17693 20646 18662 16251 13398 10672 ‐7603 ‐4187 ‐411 2324 5426
Total Liabilities and Capital 26000 24926 21282 16696 22082 21469 25170 26476 28342 30562 33165 34145 35797

‐ ‐ ‐ ‐ ‐ ‐ ‐
Net Worth ‐7290 13317 17693 20646 18662 16251 13398 10672 ‐7603 4,187

48

General Assumptions
1 2 3 4 5 6 7 8 9 10 11 12
Plan Month 1 2 3 4 5 6 7 8 9 10 11 12
Current Interest Rate 8.00% 8.00% 8.00% 8.00% 8.00% 8.00% 8.00% 8.00% 8.00% 8.00% 8.00% 8.00%
Long‐term Interest Rate 10.00% 10.00% 10.00% 10.00% 10.00% 10.00% 10.00% 10.00% 10.00% 10.00% 10.00% 10.00%
Tax Rate 30.00% 30.00% 30.00% 30.00% 30.00% 30.00% 30.00% 30.00% 30.00% 30.00% 30.00% 30.00%
Other 0 0 0 0 0 0 0 0 0 0 0 0

Pro Forma Profit and Loss
1 2 3 4 5 6 7 8 9 10 11 12
Sales $7,600 $10,730   $12,425 $20,812 $21,611 $22,454 $23,277 $24,135   $25,023   $25,959 $26,920 $27,922
Direct Cost of Sales $1,900 $2,683   $3,106 $5,203 $5,403 $5,614 $5,819 $6,034   $6,256   $6,490 $6,730 $6,980
Other Costs of Sales $0 $0   $0 $0 $0 $0 $0 $0   $0   $0 $0 $0
Total Cost of Sales $1,900 $2,683   $3,106 $5,203 $5,403 $5,614 $5,819 $6,034   $6,256   $6,490 $6,730 $6,980

Gross Margin $5,700 $8,048   $9,319 $15,609 $16,208 $16,841 $17,458 $18,101   $18,767   $19,469 $20,190 $20,941
Gross Margin % 75.00% 75.00% 75.00% 75.00% 75.00% 75.00% 75.00% 75.00% 75.00% 75.00% 75.00% 75.00%

Expenses
Payroll $6,800 $6,800   $6,800 $6,800 $6,800 $6,800 $7,610 $7,775   $7,957   $8,156 $10,376 $10,617
Marketing/Promotion $4,000 $4,000   $3,250 $2,500 $2,500 $2,500 $2,500 $2,500   $2,500   $2,500 $2,500 $2,500
Depreciation $0 $0   $0 $0 $0 $0 $0 $0   $0   $0 $0 $0
Rent $2,000 $2,000   $2,000 $2,000 $2,000 $2,000 $2,000 $2,000   $2,000   $2,000 $2,000 $2,000
Utilities $760 $760   $760 $760 $760 $760 $760 $760   $760   $760 $760 $760
Insurance $500 $500   $500 $500 $500 $500 $500 $500   $500   $500 $500 $500
Payroll Taxes 15.00% $0 $0   $0 $0 $0 $0 $0 $0   $0   $0 $0 $0
Other $0 $0   $0 $0 $0 $0 $0 $0   $0   $0 $0 $0

Total Operating Expenses $14,060 $14,060   $13,310 $12,560 $12,560 $12,560 $13,370 $13,535   $13,717   $13,916 $16,136 $16,377

Profit Before Interest and
Taxes ($8,360) ($6,013) ($3,991) $3,049 $3,648 $4,281 $4,088 $4,566   $5,050   $5,553 $4,054 $4,564
EBITDA ($8,360) ($6,013) ($3,991) $3,049 $3,648 $4,281 $4,088 $4,566   $5,050   $5,553 $4,054 $4,564
Interest Expense $250 $239   $227.00 $215 $204 $205 $194 $182   $170   $159 $147 $133
Taxes Incurred ($2,583) ($1,875) ($1,265) $850 $1,033 $1,223 $1,168 $1,315   $1,464   $1,618 $1,172 $1,329

Net Profit ($6,027) ($4,376) ($2,953) $1,984 $2,411 $2,853 $2,726 $3,069   $3,416   $3,776 $2,735 $3,102
Net Profit/Sales ‐79.31% ‐40.78% ‐23.76% 9.53% 11.16% 12.70% 11.71% 12.72% 13.65% 14.55% 10.16%

                                                                                                 49

Internet cafe business plan 1

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