2. Before we start, two very important
things
• No matter WHAT a phone message or
an email (or a txt-message) tells you to
do, NEVER go buy Gift Cards to solve
the “problem”
• Same for Bitcoin (aka ‘Crypto
Currency’)
3. Actually, a third thing …
• You can ALWAYS hang-up the phone, you will NOT
get in trouble!
• or do not open or reply to email or txt-message
• REAL organizations (Banks, Utilities, etc) contact
via Canada Post
• or send you an email that DOES NOT ask for
your password (or money), only that you login
to their Customer Support website (verify link!)
4. How scammers operate
• They KNOW our generation considers
phone calls/emails/txt-messages as
IMPORTANT, we want to respond!
• When fishing, first you ’set-the-hook’, then
‘reel-em-in’
• Best defense: do NOT engage, don’t let
them set their hooks into you !
6. Use
Unique
Passwor
ds
DO NOT reuse passwords (please!)
I know, it is hard to remember 😉
Password Manager: only need to remember one
password, the ‘master’ password that lets you ‘see’ your list
of other passwords
PC (and Android) – KeePass
Apple – ‘Passwords’ App (on Macs, iPhone, iPad)
Strong-password Generator
e.g. dodhe9-rAjtib-kincyj
(generated by Apple’s ‘Passwords’ program)
Do NOT use any with ‘save-to-cloud’ feature
1Password, Dashlane, LastPass, Norton, Bitwarden …
Sigh! ALL have been hacked!!! 😠
9. Passwords … Or
• Just write them in a notebook
• Keep notebook at home, never leaves the
house!
BUT
• not as secure as using Password Manager
• please try very VERY hard to avoid duplicating
passwords
10. Enable Multi
Factor
Authenticati
on MFA
MFA - Multi Factor Authentication
• sometimes called ‘2FA’
Send a code to your email or
phone, use that code to finish
login
You may need to register, ask for
help!
11. (more complicated) MFA …
• short code (6-8 chars) that is only ‘good’ for
a short time (1-2 minutes)
• Aegis Authenticator (Android), Google Authenticator
• hardware device
• Ask for help!