Interviewing Skills for the
   Non-HR Supervisor




                               Jennifer Fisher
                 Graduate Retention Program Manager
                   Fort Wayne Chamber of Commerce
Different types of interviews

How to conduct a good interview to get
                   the right candidate

 Questions to ask college students with
                     limited experience
Take time to review the candidates resume and cover
                      letter right before the interview

                  Have a list of questions you can ask

              Have the job description in front of you

     Be prepared to answer the candidates questions

Leave yourself plenty of time for the interview and to
                                   take notes (1 hour)

   Have a score card to keep your evaluation of each
                        candidate consistent and fair
Phone Interviews
• Great alternative to candidates who can’t come in for an
  interview.

• Allows you to pre-screen candidates and reduce your pool
  of candidates.

• Should be conducted the same as an in-person interview.

• Make sure that you are in a quiet and interruption free
  environment to conduct the interview.

• Best to do over landline to avoid cell phone signal
  problems.
In-Person Interviews
• Gives you an opportunity to meet the candidate and
  see their professionalism in person.
• Should be conducted in a quiet and interruption free
  environment (consider a conference room away from
  your office or normal work area)
• If you have pre-screened candidates by phone, an in-
  person interview can be the next step and give you a
  chance to give a tour of the work area.
• Can be conducted by one person or a group of
  employees.
Skype Interviews
• Done online and provides video feed of both
  the candidate and the interviewer.
• Must have a good connection on both ends
  for it to work well.
• Allows you to interact with the candidate and
  see their professional appearance.
• Can be a great alternative for candidates who
  cannot come onsite for an interview.
What to Ask
• Open-ended questions that allow the candidate to talk.
• Avoid the dreaded, “So tell me about yourself” question.
  There are other ways to get the candidate to open up and
  talk.
• Behavioral style questions can help you understand a
  candidates past behavior: (Tell me about a time when you
  were working together with a team. What role did you have
  on the team?)
• Refer to sheet of questions. Come up with your own.
• Remember, you’re talking to a student who may not have a lot
  of experience. You’re looking for trainability and work
  ethic, not necessarily job knowledge.
Definite Don’ts
• Don’t make assumptions about the candidate before the
  interview has started.
• Don’t be late. Start the interview at the scheduled time.
• Don’t allow interruptions once the interview has started.
• Don’t spend the whole interview talking.
• Don’t leave the interview open-ended. Give the candidate
  a timeline of when you plan to make a decision and tell
  them how you’ll follow up.
• Don’t stray too far from your questions or the reason the
  candidates
Tips
Good Example of a Bad Interviewer


• http://www.youtube.com/watch?v=9PMv4vtX
  4_A&feature=related
Jennifer Fisher, Program Manager
     Graduate Retention Program

Interviewing skills for the non hr supervisor

  • 1.
    Interviewing Skills forthe Non-HR Supervisor Jennifer Fisher Graduate Retention Program Manager Fort Wayne Chamber of Commerce
  • 2.
    Different types ofinterviews How to conduct a good interview to get the right candidate Questions to ask college students with limited experience
  • 4.
    Take time toreview the candidates resume and cover letter right before the interview Have a list of questions you can ask Have the job description in front of you Be prepared to answer the candidates questions Leave yourself plenty of time for the interview and to take notes (1 hour) Have a score card to keep your evaluation of each candidate consistent and fair
  • 7.
    Phone Interviews • Greatalternative to candidates who can’t come in for an interview. • Allows you to pre-screen candidates and reduce your pool of candidates. • Should be conducted the same as an in-person interview. • Make sure that you are in a quiet and interruption free environment to conduct the interview. • Best to do over landline to avoid cell phone signal problems.
  • 9.
    In-Person Interviews • Givesyou an opportunity to meet the candidate and see their professionalism in person. • Should be conducted in a quiet and interruption free environment (consider a conference room away from your office or normal work area) • If you have pre-screened candidates by phone, an in- person interview can be the next step and give you a chance to give a tour of the work area. • Can be conducted by one person or a group of employees.
  • 11.
    Skype Interviews • Doneonline and provides video feed of both the candidate and the interviewer. • Must have a good connection on both ends for it to work well. • Allows you to interact with the candidate and see their professional appearance. • Can be a great alternative for candidates who cannot come onsite for an interview.
  • 13.
    What to Ask •Open-ended questions that allow the candidate to talk. • Avoid the dreaded, “So tell me about yourself” question. There are other ways to get the candidate to open up and talk. • Behavioral style questions can help you understand a candidates past behavior: (Tell me about a time when you were working together with a team. What role did you have on the team?) • Refer to sheet of questions. Come up with your own. • Remember, you’re talking to a student who may not have a lot of experience. You’re looking for trainability and work ethic, not necessarily job knowledge.
  • 15.
    Definite Don’ts • Don’tmake assumptions about the candidate before the interview has started. • Don’t be late. Start the interview at the scheduled time. • Don’t allow interruptions once the interview has started. • Don’t spend the whole interview talking. • Don’t leave the interview open-ended. Give the candidate a timeline of when you plan to make a decision and tell them how you’ll follow up. • Don’t stray too far from your questions or the reason the candidates
  • 16.
  • 17.
    Good Example ofa Bad Interviewer • http://www.youtube.com/watch?v=9PMv4vtX 4_A&feature=related
  • 18.
    Jennifer Fisher, ProgramManager Graduate Retention Program