Intro to Chatbots using Microsoft bot framework and Azure cognitive services
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The document discusses the Microsoft Bot Framework and Azure Cognitive Services, outlining what bots are and their various functionalities. It compares bots to mobile applications, highlighting their ease of installation and user engagement through messaging apps. Additionally, it explores tools and practices for developing bots using the Microsoft Bot Framework, including components, intents, and integration with Azure Cognitive Services.
Intro to Chatbots using Microsoft bot framework and Azure cognitive services
- 1. CHAT-BOTS Using Microsoft Bot Framework and Azure Cognitive Services Rachhek Shrestha
- 2. WHAT A BOT IS NOT ?
- 3. WHAT A BOT IS NOT ? Bots ≠ AI Just NLP Just text interface
- 5. Simply, a bot is an application that performs an automated task. Nothing else.
- 6. BOTS CHAT BOTS AI BOTS • Making a reservation • Adding event to calendar • Displaying Info • Buy stuff online • Engages with People • Stimulates Conversatio n • Eg. Messenger bot • Has a ‘learning’ ability • Evolve over time • Gather ‘intelligence’ over time • Eg. Siri, Google Now, Cortana
- 7. WHY THE HYPE ON BOTS?
- 10. • How are bots different than apps? • What can bots do that apps cannot already? • Are apps and bots vastly different from each other? • In which ways are they similar? • Are bots the new apps? • Are bots just a temporary hype? • Can bots replace mobile apps?
- 11. • Easier to install than apps • Lots of use cases that don’t justify a mobile app. • Messaging apps are ubiquitous • They have highest amount of user engagement • Easily bi-directional • Complexity is moved to the cloud • Portable • Humans are hardwired for language and conversation
- 13. ETERNI.ME • Sign up • Let the platform learn your speech pattern and life stories • Converse with loved ones after death
- 15. DEMISTO • Company specializing on security ChatOps platform
- 16. RIGHTCLICK.IO • Create your website by telling your preference to a bot
- 18. MICROSOFT BOT FRAMEWORK Framework to Build, Publish and Manage your Bots. For Developers: • Reach a broad set of users that are already chatting • More capable of supporting services (Azure cognitive, translation, history • Build your own bots with Bot Builder SDK For Businesses: • Reduced cost of development • Higher quality bots
- 20. Bot Builder SDK Bot Framework Developer Portal Bot Directory
- 21. BOT BUILDER SDK • Dialogs • Built-in prompts • Yes/No, string, Number choices • FormFlow • Rich Interaction • Add attachments(image, video etc.) • Services extension for Language Understanding (LUIS) • Online/Offline Chat Emulator Node.js, .NET and REST
- 23. BOT DEVELOPER PORTAL • Register your Bot • Connect to channels • Test • Publish • Manage • Measure Dev.botframework.com
- 24. Bot Registration
- 25. Channels
- 26. Publish • Publish from the dashboard • Best practices • Provide as much as value to users within the channel • Participate in a productive conversation • Craft an engaging welcome message • Emotion and personality to bot is important • Give feedback • Keep the user in control • Should meet minimum guidelines as provided by the Microsoft • Submitted bots will be reviewed before it gets published.
- 27. Test Measure
- 28. Bot Directory
- 29. Bot Framework Emulator • Send requests • Receive response • Inspect JSON • Have multiple conversation • Emulate a user
- 30. Azure Cognitive Services Language - Speech - Knowledge – Vision - Search
- 31. LUIS.AILanguage Understanding Intelligent Service(LUIS)
- 32. Example – Turn on the lights for the kitchen Utterance Intent Entity Can you please turn on the lights for the kitchen ? Turn light on Room = kitchen Utterance : A plain English sentence Intent : What is the speaker trying to do? Entity : What things is the speaker referring to?
- 33. Example – Who is the author of Harry Potter? Utterance Intent Entity Hey, do you know who wrote Harry Potter? Get Book Author bookName = Harry Potter Example – Can you book me a flight from Kathmandu to Pokhara for January 17 for two people?
- 34. LUIS Dashboard
- 35. Traning LUIS
- 36. HOW TO BEGIN?
- 37. Tools required (for .NET) • Visual studio 2015 • Download Bot application template • https://download.botframework.com/bf-v3/builder/vstemplate/Bot%20Application.zip • Copy the zip template to • ..DocumentsVisual Studio 2015TemplatesProjectTemplatesVisual C# • A Microsoft Account (Hotmail, Live, Outlook.com) • “Microsoft.Bot.Builder” for connector to connect to difference channels
- 39. RECENT ANNOUCEMENTS Azure Bot Service
- 40. References • https://www.youtube.com/watch?v=TUjnjMKGyDM&t=1592s - MICROSOFT BOT FRAMEWORK • https://chatbotslife.com/chatbot-vs-ai-bot-which-is-here-to-stay-which-to- invest-in-and-why-7ea79a454df3#.r4h7wfewq • https://www.linkedin.com/pulse/what-evolution-all-abot-glenn-miller • http://www.recode.net/2016/4/11/11586022/what-are-bots • https://techcrunch.com/2015/09/29/forget-apps-now-the-bots-take-over/ • https://medium.com/making-meya/11-reasons-why-bots-are-the-new-apps- 9bb3856d60a7#.b8s4pavxt • https://medium.com/the-layer/why-messaging-bots-won-t-replace-apps- c10413fddc6d#.su5yke9kq • http://www.cio.com/article/3062561/analytics/bots-are-the-new-generation- of-apps.html • https://www.youtube.com/watch?v=SZ3UfwBACIo&t=267s
- 41. THANK YOU