The document provides an introduction to basic concepts of database systems including definitions of data, information, and knowledge. It discusses data/information processing and what a database and DBMS are. The main characteristics of the database approach are described including self-describing nature, insulation between programs and data, data abstraction, and support of multiple views. The document also discusses database users including actors on the scene like DBAs and end users, and workers behind the scene like DBMS designers. Finally, it briefly introduces some common data models like hierarchical, network, entity-relationship, relational, and object-oriented models.