This document provides an introduction to knowledge management (KM) in theory and practice. It discusses KM from multiple perspectives, including:
1. As a business activity that treats knowledge as an explicit concern, reflected in strategy and practice.
2. As a collaborative approach to creating, capturing, organizing, accessing, and using an enterprise's intellectual assets.
3. As drawing upon diverse fields like organizational science, cognitive science, and information technologies to manage both explicit and tacit knowledge.
The document outlines the multidisciplinary nature of KM and identifies key attributes like generating, accessing, using, and measuring knowledge. It also discusses drivers of KM, intellectual capital, and challenges in content management,