Resources Global Professionals



An Overview
A New Kind of Business Partner


  WE ARE A PUBLICLY-TRADED, GLOBAL PROFESSIONAL SERVICES FIRM WITH A BIG FOUR HERITAGE.
          Founded in 1996 as part of Deloitte.
          Management buy-out (1999) and initial public offering (2000). NASDAQ: RECN.
          Selectively acquired Big Four service lines in Europe and Asia/Pacific.


  We partner with business leaders and their teams to plan and execute initiatives
  as well as support day to day operations.


  Working collaboratively with our clients, we provide:


   PROJECT CONSULTING          Project scoping, approach, management and execution


   PROJECT SUPPORT             Subject matter or functional expertise for specific projects


   OPERATIONAL SUPPORT         Management level expertise for day-to-day operations




                                                                                              2
Positioning our Professional Services

                                                            Dynamic Corporate Environment




                                                  CONSULTING                     RESOURCES
                                   Clients delegate specific projects            Clients partner with us to execute internal
                                         or audits to external firms.            initiatives, co-source functional operations,
   Client Delegates Change




                                                                                                                                      Client Manages Change
                                                                                 and access dedicated, yet variable, professionals.




                                               OUTSOURCING                       RECRUITING, STAFFING
                               Clients permanently delegate specific             Clients fill temporary roles with the
                             processes or functions to external firms            potential of hiring people full time.




                                                              Static Corporate Environment




                                                                                                                                                              3
Resources Snapshot

        RESOURCES Snapshot

               $572M revenue in fiscal year 2012

               3,000+ Professionals serving clients in 66 countries

                15-20 years experience for our professionals

                 100% of our top 50 clients have remained clients for four years running

         RECOGNIZED Previously recognized as one of Forbes.com’s 100 Most Trustworthy Companies

        Professional services provided to:

                    44 of the Fortune 50 companies

                  75% of the Fortune 500 companies




                    Our track record of success has been achieved through our
          uncompromising commitment to value-based relationships with our clients.
                                                                                                  4
Enterprise Wide Capabilities


 ENTERPRISE WIDE INITIATIVES SUPPORTED:

   Business process reengineering    Transformation programs    IFRS implementation
   Application rollout               Operational excellence     Sarbanes-Oxley
   Mergers & acquisitions            Organizational change      Outsource transition



 DELIVERED THROUGH:

   Program Management                Project Management         Change Management




 WITHIN OUR AREAS OF FUNCTIONAL EXPERTISE:

   Finance & Accounting              Information Management     Operations & Supply Chain
   Audit, Risk & Compliance          Human Capital              Legal & Regulatory




                                                                                               5
Enterprise Wide Capabilities

                                                          Enterprise-Wide Initiatives
   Business process reengineering    Mergers & acquisitions        Shared services            policyIQ® content            IFRS implementation
   Transformation programs           Outsource transition          Operational excellence      management software          Sarbanes-Oxley


                                 Program Management             Project Management          Change Management


     Finance &           Governance, Risk &          Information                    Human                Procurement &                   Legal &
     Accounting             Compliance               Management                     Capital               Supply Chain                  Regulatory

  Financial              Internal & IT audit     Review/redesign           Organizational           Current state              Mergers,
   reporting               co-sourcing                                         development               assessment                  acquisitions
                                                   Implementation
                                                                                                                                     & restructurings
  Restatements           Fraud / forensic                                   Policies &               Strategic sourcing
                                                   Stabilization and
                           audits                                              procedures                                           Commercial
  General accounting                               optimization                                        Commodity
                                                                                                                                     transactions
                          Sarbanes-Oxley                                     Training &                management
  FP&A                                            Process
                           compliance                                          communications                                       Contracts drafting
                                                    improvement                                         Capital
  Shared services                                                                                                                   & analysis
                          Contract /counter                                  Compensation &            procurement
                                                   Business analysis
  Accounting              party audits                                        benefits redesign                                    Regulatory
                                                                                                        Inventory
   standards                                       IT governance                                                                    compliance
                          Compliance/                                        HR system                 rationalization
  M&A integration         regulatory              Reporting and              implementations                                      SEC Filings & corp.
                                                                                                        Contract
                                                    data analysis                                                                    governance
  Controls               Corporate                                                                     management
   remediation             governance                                                                                               Litigation mgmt
                                                                                                        Logistics &
  Revenue recognition                                                                                                               & support
                          Enterprise risk                                                               warehousing
  Finance                                                                                                                          Real estate
   transformation                                                                                                                    transactions

  Process                                                                                                                          Investigations
   improvement

    Our wide array of expertise allows us to support both your functional and enterprise-wide initiatives.
                                                                                                                                                           6
Our Global Footprint

  NORTH AMERICA                                      EUROPE                           ASIA PACIFIC

  UNITED STATES     Kansas City     Silicon Valley   BELGIUM                          AUSTRALIA      JAPAN

  Atlanta           Las Vegas       South Florida    Brussels        NETHERLANDS      Melbourne      Nagoya

  Baltimore         Los Angeles     St. Louis        DENMARK         Amsterdam/       Sydney         Tokyo
                                                                     Utrecht
  Boise             Louisville      Stamford         Copenhagen                       CHINA          KOREA
                                                                     NORWAY
  Boston            Milwaukee       Tulsa            FRANCE                           Beijing        Seoul
                                                                     Oslo
  Central Florida   Minneapolis     Walnut Creek     Paris                            Hong Kong      SINGAPORE
                                                                     SWEDEN
  Century City      Nashville       Washington, DC   GERMANY                          Shanghai       Singapore
                                                                     Malmo
  Charlotte         New York City   Woodland Hills   Frankfurt                        INDIA          TAIWAN
                                                                     Stockholm
  Chicago           Orange County   CANADA           IRELAND                          Bangalore      Taipei
                                                                     SWITZERLAND
  Chicago (West)    Parsippany      Calgary          Dublin                           Mumbai
                                                                     Zurich
  Cincinnati        Philadelphia    Toronto          ITALY
                                                                     UNITED KINGDOM
  Cleveland         Phoenix         MEXICO           Milan
                                                                     London
  Columbus          Pittsburgh      Mexico City      LUXEMBOURG

  Dallas            Portland                         Luxembourg

  Denver            Princeton
  Detroit           Raleigh
  Hartford          Sacramento
  Honolulu          San Antonio                        Global capability with an emphasis on local execution.
  Houston           San Diego
  Indianapolis      San Francisco
  Irvine            Seattle



                                                                                                                 7
Key Differentiators

                       Resources occupies a unique space in the professional services landscape.

                        RESOURCES GLOBAL         Traditional Consulting    Traditional Staffing


          APPROACH      Tailored and              Prescriptive              None
                        collaborative             and proprietary


         EXPERIENCE     15-20 years               Junior staff with         Varied
                                                  management oversight


        GEOGRAPHIC      Global coverage,          Global                    Local
          COVERAGE      local execution


           SCOPE OF     Broad multi-functional    Broad multi-functional    Narrow functional
            SERVICE     capabilities              capabilities              capabilities


      COMMITMENT        Consultants dedicated     May be on                 May be in-between
        TO PROJECT      for project duration      multiple projects         traditional jobs


        KNOWLEDGE       Vital part of our         Lower priority            Occurs
          TRANSFER      engagement model          in engagement model       infrequently


    SERVICE DELIVERY    Working with              Directive                 Transactional
                        client teams              and hierarchical          delivery


                                                                                                   8
Demonstrating Our Value


         Resources unique engagement model typically reduces consulting costs by 45% to 50%

  Big 4            Yrs of                                        Resources          Yrs of
                              Billing Rates   Hours     Fees                                   Billing Rates   Hours     Fees
  Model          Experience                                      Model            Experience


   Partner             15        $600          40     $24,000
                                                                 Client Service
                                                                                     15             $0         100       $0
                                                                 Team
   Sr. Manager         12        $500          60     $30,000

                                                                 Senior Project
   Manager             6-8       $400         300     $120,000   Manager/            15           $175         300     $60,000
                                                                 Funct. Expert

   Sr. Staff           3-5       $275         300     $82,500
                                                                 Team
                                                                 Members /          12-20         $150         600     $90,000
   Jr. Staff           0-2       $150         300     $45,000    Funct. Experts


   BIG 4/TRADITIONAL
                                              1000    $301,500   RESOURCES TOTALS                              1000    $150,000
   TOTALS




                                              Sample Project Savings: $151,500




                                                                                                                                  9
The Resources Value Proposition


    Our value proposition is summarized by the following elements:



     PEOPLE          Credentialed professionals, 15-20 years of relevant experience


     SERVICE         Customized, client-centric approach and seamless global delivery


     FLEXIBILITY     Ability to quickly mobilize high-caliber talent and adapt and scale to your specific needs

     KNOWLEDGE
                     Actively focused on building your internal capabilities
     TRANSFER

     COST            A results-oriented, cost effective approach to consulting services




                                                                                                                  10
Your Client Service Team - Calgary


  JOHN GONZALEZ
  Client Services Director
  (Houston office, on deputation to Calgary)
  John.Gonzalez@resourcesglobal.com
  403-206-9463


  PUSHKAR KARKHANIS
  Recruiting Director
  Pushkar.Karkhanis@resourcesglobal.com
  403-206-9469


  TRACEY KUKURUDZ
  Operations Coordinator
  Tracey.Kukurudz@resourcesglobal.com
  403-206-9480



                                               11

Introduction to resources

  • 1.
  • 2.
    A New Kindof Business Partner WE ARE A PUBLICLY-TRADED, GLOBAL PROFESSIONAL SERVICES FIRM WITH A BIG FOUR HERITAGE.  Founded in 1996 as part of Deloitte.  Management buy-out (1999) and initial public offering (2000). NASDAQ: RECN.  Selectively acquired Big Four service lines in Europe and Asia/Pacific. We partner with business leaders and their teams to plan and execute initiatives as well as support day to day operations. Working collaboratively with our clients, we provide: PROJECT CONSULTING Project scoping, approach, management and execution PROJECT SUPPORT Subject matter or functional expertise for specific projects OPERATIONAL SUPPORT Management level expertise for day-to-day operations 2
  • 3.
    Positioning our ProfessionalServices Dynamic Corporate Environment CONSULTING RESOURCES Clients delegate specific projects Clients partner with us to execute internal or audits to external firms. initiatives, co-source functional operations, Client Delegates Change Client Manages Change and access dedicated, yet variable, professionals. OUTSOURCING RECRUITING, STAFFING Clients permanently delegate specific Clients fill temporary roles with the processes or functions to external firms potential of hiring people full time. Static Corporate Environment 3
  • 4.
    Resources Snapshot RESOURCES Snapshot $572M revenue in fiscal year 2012 3,000+ Professionals serving clients in 66 countries 15-20 years experience for our professionals 100% of our top 50 clients have remained clients for four years running RECOGNIZED Previously recognized as one of Forbes.com’s 100 Most Trustworthy Companies Professional services provided to: 44 of the Fortune 50 companies 75% of the Fortune 500 companies Our track record of success has been achieved through our uncompromising commitment to value-based relationships with our clients. 4
  • 5.
    Enterprise Wide Capabilities ENTERPRISE WIDE INITIATIVES SUPPORTED:  Business process reengineering  Transformation programs  IFRS implementation  Application rollout  Operational excellence  Sarbanes-Oxley  Mergers & acquisitions  Organizational change  Outsource transition DELIVERED THROUGH:  Program Management  Project Management  Change Management WITHIN OUR AREAS OF FUNCTIONAL EXPERTISE:  Finance & Accounting  Information Management  Operations & Supply Chain  Audit, Risk & Compliance  Human Capital  Legal & Regulatory 5
  • 6.
    Enterprise Wide Capabilities Enterprise-Wide Initiatives  Business process reengineering  Mergers & acquisitions  Shared services  policyIQ® content  IFRS implementation  Transformation programs  Outsource transition  Operational excellence management software  Sarbanes-Oxley Program Management Project Management Change Management Finance & Governance, Risk & Information Human Procurement & Legal & Accounting Compliance Management Capital Supply Chain Regulatory  Financial  Internal & IT audit  Review/redesign  Organizational  Current state  Mergers, reporting co-sourcing development assessment acquisitions  Implementation & restructurings  Restatements  Fraud / forensic  Policies &  Strategic sourcing  Stabilization and audits procedures  Commercial  General accounting optimization  Commodity transactions  Sarbanes-Oxley  Training & management  FP&A  Process compliance communications  Contracts drafting improvement  Capital  Shared services & analysis  Contract /counter  Compensation & procurement  Business analysis  Accounting party audits benefits redesign  Regulatory  Inventory standards  IT governance compliance  Compliance/  HR system rationalization  M&A integration regulatory  Reporting and implementations  SEC Filings & corp.  Contract data analysis governance  Controls  Corporate management remediation governance  Litigation mgmt  Logistics &  Revenue recognition & support  Enterprise risk warehousing  Finance  Real estate transformation transactions  Process  Investigations improvement Our wide array of expertise allows us to support both your functional and enterprise-wide initiatives. 6
  • 7.
    Our Global Footprint NORTH AMERICA EUROPE ASIA PACIFIC UNITED STATES Kansas City Silicon Valley BELGIUM AUSTRALIA JAPAN Atlanta Las Vegas South Florida Brussels NETHERLANDS Melbourne Nagoya Baltimore Los Angeles St. Louis DENMARK Amsterdam/ Sydney Tokyo Utrecht Boise Louisville Stamford Copenhagen CHINA KOREA NORWAY Boston Milwaukee Tulsa FRANCE Beijing Seoul Oslo Central Florida Minneapolis Walnut Creek Paris Hong Kong SINGAPORE SWEDEN Century City Nashville Washington, DC GERMANY Shanghai Singapore Malmo Charlotte New York City Woodland Hills Frankfurt INDIA TAIWAN Stockholm Chicago Orange County CANADA IRELAND Bangalore Taipei SWITZERLAND Chicago (West) Parsippany Calgary Dublin Mumbai Zurich Cincinnati Philadelphia Toronto ITALY UNITED KINGDOM Cleveland Phoenix MEXICO Milan London Columbus Pittsburgh Mexico City LUXEMBOURG Dallas Portland Luxembourg Denver Princeton Detroit Raleigh Hartford Sacramento Honolulu San Antonio Global capability with an emphasis on local execution. Houston San Diego Indianapolis San Francisco Irvine Seattle 7
  • 8.
    Key Differentiators Resources occupies a unique space in the professional services landscape. RESOURCES GLOBAL Traditional Consulting Traditional Staffing APPROACH Tailored and Prescriptive None collaborative and proprietary EXPERIENCE 15-20 years Junior staff with Varied management oversight GEOGRAPHIC Global coverage, Global Local COVERAGE local execution SCOPE OF Broad multi-functional Broad multi-functional Narrow functional SERVICE capabilities capabilities capabilities COMMITMENT Consultants dedicated May be on May be in-between TO PROJECT for project duration multiple projects traditional jobs KNOWLEDGE Vital part of our Lower priority Occurs TRANSFER engagement model in engagement model infrequently SERVICE DELIVERY Working with Directive Transactional client teams and hierarchical delivery 8
  • 9.
    Demonstrating Our Value Resources unique engagement model typically reduces consulting costs by 45% to 50% Big 4 Yrs of Resources Yrs of Billing Rates Hours Fees Billing Rates Hours Fees Model Experience Model Experience Partner 15 $600 40 $24,000 Client Service 15 $0 100 $0 Team Sr. Manager 12 $500 60 $30,000 Senior Project Manager 6-8 $400 300 $120,000 Manager/ 15 $175 300 $60,000 Funct. Expert Sr. Staff 3-5 $275 300 $82,500 Team Members / 12-20 $150 600 $90,000 Jr. Staff 0-2 $150 300 $45,000 Funct. Experts BIG 4/TRADITIONAL 1000 $301,500 RESOURCES TOTALS 1000 $150,000 TOTALS Sample Project Savings: $151,500 9
  • 10.
    The Resources ValueProposition Our value proposition is summarized by the following elements: PEOPLE Credentialed professionals, 15-20 years of relevant experience SERVICE Customized, client-centric approach and seamless global delivery FLEXIBILITY Ability to quickly mobilize high-caliber talent and adapt and scale to your specific needs KNOWLEDGE Actively focused on building your internal capabilities TRANSFER COST A results-oriented, cost effective approach to consulting services 10
  • 11.
    Your Client ServiceTeam - Calgary JOHN GONZALEZ Client Services Director (Houston office, on deputation to Calgary) [email protected] 403-206-9463 PUSHKAR KARKHANIS Recruiting Director [email protected] 403-206-9469 TRACEY KUKURUDZ Operations Coordinator [email protected] 403-206-9480 11

Editor's Notes

  • #5 DELETE THIS NOTE: Customize snapshot by choosing from the following statistics, current as of the end of FY 2012Since our inception through FY 2012 we have served:44 of the Fortune 50 85 of the Fortune 100 378 of the Fortune 500 633 of the Fortune 1000 The following describes types of Fortune 1000 companies we have served since our inception through FY 2012: Aerospace and Defense77% of the Fortune 1000 Aerospace and Defense companies have been clients 13 of 14 Fortune 500 Aerospace and Defense companies have been clients Airlines88% of the Fortune 1000 Airlines have been clients The top 5 Fortune 500 Airlines have been clients Apparel Half of the Fortune 1000 Apparel companies have been clients Beverages 6 of 8 Fortune 1000 Beverage companies have been clients Chemicals More than half of the Fortune 1000 Chemical companies have been clients Computers, Office Equipment All 7 of the Fortune 1000 Computer and Office Equipment companies have been clients Computer Software 4 of the top 5 Fortune 1000 Computer Software companies have been clients Construction and Farm Equipment 9 of 10 Fortune 1000 Construction and Farm Equipment companies have been clients Education 5 of 6 Fortune 1000 Education companies have been clients Electronics, Electrical Equipment 5 of the top 6 Fortune 1000 Electronics and Electrical Equipment companies have been clients Energy 4 of the top 5 Fortune 500 Energy companies have been clientsEngineering, Construction More than half of the Fortune 1000 Engineering and Construction companies have been clients Entertainment The top 8 Fortune 1000 Entertainment companies have been clients Financial Services18 of 20 Fortune 500 Commercial Banks have been clients 75% of the Fortune 1000 Financial Data Services companies have been clients The top 3 Fortune 500 Securities firms have been clients Food and Drug Stores 4 of the top 5 Fortune 100 Food and Drug Stores have been clients Food Consumer Products 9 of the top 10 Fortune Food Consumer Products companies have been clients Food Services The top 5 Fortune 1000 Food Services companies have been clientsForest and Paper Products 4 of 6 Fortune 1000 Forest and Paper Products companies have been clients General Merchandisers 4 of the top 5 Fortune 500 General Merchandisers have been clients Health CareHalf of the Fortune 1000 Health Care Insurance and Managed Care companies have been clients 3 of the top 5 Fortune 500 Health Care Medical Facilities have been clients More than half of the Fortune 1000 Health Care Pharmacy and Other Services companies have been clients 4 of the top 5 Fortune 500 Wholesalers of Health Care products have been clients Home Equipment, Furnishings The top 4 Fortune 500 Home Equipment and Furnishing companies have been clients Hotels, Casinos, Resorts 8 of 10 Fortune 1000 Hotels, Casinos, and Resorts have been clients Household and Personal Products Half of the Fortune 1000 Household and Personal Products companies have been clientsIndustrial Machinery The top 6 Fortune 500 Industrial Machinery companies have been clients Information Technology Services 5 of 6 Fortune 500 Information Technology Service companies have been clients Insurance (excludes health care insurance companies) 9 of 10 Fortune 100 Insurance companies have been clients Internet Services and Retailing 4 of 5 Fortune 500 Internet Services and Retailing companies have been clients Mail, Package, and Freight Delivery Both of the Fortune 100 Mail, Package and Freight Delivery companies have been clients Medical Products and Equipment The top 10 Fortune 1000 Medical Products and Equipment companies have been clients Metals 10 of 15 Fortune 1000 Metals companies have been clients Mining, Crude-Oil Production 8 of the top 10 Fortune 500 Mining and Crude-Oil Production companies have been clientsMotor Vehicles and PartsThe top 16 Fortune 1000 Motor Vehicles and Parts companies have been clients 21 of 25 Fortune 1000 Motor Vehicles and Parts companies have been clients Network and Other Communications Equipment 8 of the top 10 Fortune 1000 Network and Other Communications Equipment companies have been clients Oil and Gas Equipment, Services 7 of the top 10 Fortune 1000 Oil and Gas Equipment and Services companies have been clients Petroleum Refining 7 of 8 Fortune 100 Petroleum Refining companies have been clients Pharmaceuticals 16 of 17 Fortune 1000 Pharmaceutical companies have been clients Pipelines 7 of 10 Fortune 500 Pipeline companies have been clients Publishing, Printing Half of the Fortune 1000 Publishing and Printing companies have been clients Real Estate 8 of 10 Fortune 1000 Real Estate companies have been clients Scientific, Photographic and Control Equipment 7 of 10 Scientific, Photographic and Control Equipment companies have been clients Semiconductors and Other Electronic Components 7 of 9 Fortune 500 Semiconductors and Other Electronic Components companies have been clients Specialty Retailers 8 of the top 10 Fortune 1000 Specialty Retailers have been clients Telecommunications The top 5 Fortune 500 Telecommunications companies have been clients Tobacco 4 of 6 Fortune 1000 Tobacco companies have been clients Toys, Sporting Goods Both of the Fortune 1000 Toys and Sporting Goods companies have been clients Trucking, Truck Leasing 4 of the top 5 Fortune 1000 Trucking and Truck Leasing companies have been clients Utilities: Gas and Electric More than 80% of the Fortune 500 Gas and Electric Utilities have been clients Wholesalers 70% of the Fortune 500 Wholesalers have been clients