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International Research Journal of Engineering and Technology (IRJET) e-ISSN: 2395-0056
Volume: 06 Issue: 09 | Sep 2019 www.irjet.net p-ISSN: 2395-0072
© 2019, IRJET | Impact Factor value: 7.34 | ISO 9001:2008 Certified Journal | Page 172
Sentiment Analysis to Segregate Attributes using Machine Learning
Techniques: A Survey
Krishna Kale1, Prof. Pramila M. Chawan2
1M.Tech Student, Dept of Computer Engineering and IT, VJTI College, Mumbai, Maharashtra, India
2Associate Professor, Dept of Computer Engineering and IT, VJTI College, Mumbai, Maharashtra, India
---------------------------------------------------------------------***---------------------------------------------------------------------
Abstract - Sentiment analysis is about classifying and
identifying attributes of expression. There are various
platforms - twitter, facebook ,Imdb wherepeopleexpresstheir
opinion . On this platform it is important to recognise the
opinion of people. Using machine learning techniques we can
segregate people’s opinion as positive, negative, neutral. We
can also use this to segregate users reviews on products. This
will help companies to deploy efficient solutions.
Key Word: Machine learning, BERT, Naïve bayes, SVM,
Neural networks
1. INTRODUCTION
There are many online platforms on which user’s express
their views. There are social platforms, movie reviews
platforms, product reviews platforms. Users use their
freedom of speech to express their reviews, opinion.
However, they don’t consider it’s implication on the society.
This online platforms are great medium to express their
views, opinions, criticism, contentment. However same can
be used to create negative impact on the society. It can be
also used to spread hatred, false political propaganda,
defamation, negative image of product or person. Hence it is
important to segregate user’s opinions in broadly three
categories positive, negative or neutral. This is where
sentiment analysis comes into picture. Using appropriate
machine learning techniques we can identify and classify
users opinion. Users reviews, opinions can not be used
directly to perform sentiment analysis. We need to use
crawler, data scraper to gather users data. Perform
preprocessing on the collected data and convert into a
format suitable for building model using which we can
identify and classify users sentiment.Thismodel canbeused
on social media platforms, IMDB movie reviewsand product
review platforms to capture sentiment of users. This will
help to identify people who are trying to spread false
narrative , hatred ,racism . We can take proactive measures
to curb such people from spreading false narratives. It will
help companies to sell their product better by analysing
user’s sentiment. This will help companies to deploy
solutions and products based onuserspreferences.This will
help normal users to select a particular a product based on
its positive or negative reviews. So, sentiment analysishelps
in broader perspective.
2. LITERATURE REVIEW
2.1 Machine learning techniques
Machine learning techniques are used to categorized text
into positive, negative or neutral. In this we need two
datasets namely training and testing datasets. Training
dataset is needed for learningdocumentsandtestingdataset
is needed for evaluation.
Two types of algorithms are there such as supervised
algorithm –SVM, Naïve bayes, KNN, maximum entropy and
unsupervised algorithm – Neural networks.
In Naïve bayes we calculate probabilitiesofcategoriesgiven
in a test dataset by calculating combine probabilities of
words in those categories. Naïve bayes algorithm works fast
at decision making. It does not require huge learningdataset
before learning begins.
In SVM support vector machine we do mapping of input set
into high dimensional feature space. It is a model based on
statistics. It is based on minimization of structural risk. In
this we compute hyper plane to segregate data set. It has
high scalability and learnlargerpatternsbecausecomplexity
does not depend on dimensionality of feature space. It has
the capability to upgrade training patterns.
In K-nearest neighbour, category labels are attached to
training datasets. In this method an element is classified
based on its k-nearest neighbours. In this we use graph
algorithms. We compute Euclidean or Manhattan distance.
In Maximum Entropy we convert labelledfeaturedatasets to
vectors using encoding. This vector is used to compute
weights to each feature set which is aggregated to compute
most likely label for a given feature data set. It is used to
recognise parallel phrases between pairs of languages with
small training data set.
In Neural Network, it comprises of neurons where the
neuron is the basic input. In this weights are associated with
neuron to calculate function of its input. NN works faster
when training dataset contains relations.
International Research Journal of Engineering and Technology (IRJET) e-ISSN: 2395-0056
Volume: 06 Issue: 09 | Sep 2019 www.irjet.net p-ISSN: 2395-0072
© 2019, IRJET | Impact Factor value: 7.34 | ISO 9001:2008 Certified Journal | Page 173
2.2 Decision tree learning
This is method is based on the concepts of tree data
structure. In this we calculate root to child path to compute
desired value.
It is hierarchical structure in which internal node represent
test attribute, branch represent outcome, leaf node
represents children node. There are various decision tree
algorithms ID3, C4.5 and CART.
2.3 Information theory and coding
In this mutual information, Residual Inverse Document
Frequency (RIDF), TF-IDF are used for sentiment analysis
and its classification.
2.4 Semantic orientation approach
This approach is based on unsupervised learning. It
calculates inclination of word to positive or negative
clustering.
3. PROPOSED SYSTEM
System architecture is shown in fig. First we collectrawdata
and perform pre-processing on given data. We apply data
inspection and data cleaning on given data. Pre-processing
on given data helps to removeredundantdata.Therearetwo
datasets training data set and testing dataset. In learning
dataset we are given given sentences which are already
classified as positive, negative or neutral. This training
dataset will be feed to BERT model which takes pre-train
deep bidirectional representations from unlabeled text by
jointly conditioning on both left and right context in all
layers. As a result, the pre-trained BERT model can be fine-
tuned with just one additional output layer to create
state-of-the-art models for a wide range of tasks, such as
question answering and language inference, without
substantial task-specific architecture modifications. This
will help to identify and classify attributes holistically.
4. CONCLUSION
In this Papers we learn about various machine learning
algorithms. Although each algorithm is good in some aspect
we can use new technique BERT to improve overall
efficiency by identifying and classifying attributes
holistically.
REFERENCES
[1]A Nisha Jebaseeli, E.Kirubakaran, PhD., “A Survey
on Sentiment Analysis of (Product) Reviews”,
International Journal of Computer Applications (0975 –
888) Volume 47– No.11
[2] Jalaj S. Modha, Prof & Head Gayatri S. Pandi Sandip J.
Modha, “Automatic Sentiment Analysis for Unstructured
Data”, International Journal of Advanced Research in
Computer Science and Software Engineering Volume 3,
Issue 12, ISSN: 2277 128X,.
[3] Raisa Varghese1, Jayasree M2, “A SURVEY ON
SENTIMENT ANALYSIS AND OPINION MINING”,
IJRET:International Journal of Research in Engineering
and Technology ISSN: 2319-1163 | ISSN: 2321-7308.
[4] Arti Buche, Dr. M. B. Chandak, Akshay
Zadgaonkar, “OPINION MININGANDANALYSIS:A SURVEY”,
International Journal on Natural Language Computing
(IJNLC) Vol. 2, No.3.
[5] Zhongwu Zhai, Bing Liu, Hua Xu and Hua Xu,
“Clustering Product Features for Opinion Mining”,
WSDM’11
[6]Siddhi Patni, Avinash Wadhe, “Review Paper on
Sentiment Analysis is – Big Challenge”, International
Journal of Advance Research in Computer Science and
Management Studies Volume 2, Issue 2, ISSN: 2321-7782
(Online), February 2014
[7] G.Vinodhini, RM.Chandrasekaran, “Sentiment Analysis
and Opinion Mining: A Survey”, International
Journal of Advanced Research in Computer Science
and Software Engineering Volume 2, Issue 6, ISSN: 2277
128X
[8] Anderson, P., “What is Web 2.0? Ideas, technologiesand
implications for education”, Technical report, JISC.
[9] Mishne G. and Glance N., “Predicting movie sales
from blogger sentiment”, In AAAI Symposium on
Computational Approaches to Analyzing Weblogs (AAAI-
CAAW), 2006: 155–158.
[10]Maria Tchalakova, Dale Gerdemann, DetmarMeurers,
”Automatic Sentiment Classification Of Product Reviwes
Using Maximal Phrases Based Analysis”, Proceedings of
the 2nd Workshop on Computational Approaches to
Subjectivity and Sentiment Analysis, ACL-HLT 2011,
pages 111-117, Portland, Oregon, USA 2011 Association
for Computational Linguistics.
[11]Jiawen Liu, Mantosh Kumar Sarkar and
GoutamChakraborty, “Feature-based SentimentAnalysis on
Android App Reviews Using SAS® Text Miner and SAS®
Sentiment Analysis Studio”, SAS Global Forum.
International Research Journal of Engineering and Technology (IRJET) e-ISSN: 2395-0056
Volume: 06 Issue: 09 | Sep 2019 www.irjet.net p-ISSN: 2395-0072
© 2019, IRJET | Impact Factor value: 7.34 | ISO 9001:2008 Certified Journal | Page 174
[12 ]Bing Liu, “Sentiment Analysis and Opinion
Mining”, Morgan and Claypool Publishers, p.18-19, 27-28,
44-45, 47, 90-101.
[13] Nitin Indurkhya, Fred J. Damerau, “Handbook of
Natural Language Processing”, Second Edition, CRC
Press.
[14] Ronen Feldman, “Techniques and Application of
Sentiment Analysis”, Communication of ACM, vol. 56.No.4.
[15] Ahmad Ashari, Iman Paryudi, A Min Tjoa,
“Performance Comparison between Naïve Bayes, Decision
Tree and k-Nearest Neighbor in Searching Alternative
Design in an Energy Simulation Tool”, (IJACSA)
International Journal of Advanced Computer Science
and Applications, Vol. 4, No. 11.
[16] Ajayi Adebowale, Idowu S.A, Anyaehie Amarachi A.,
“Comparative Study of Selected Data Mining Algorithms
Used For Intrusion Detection”, International Journal of
Soft Computing and Engineering (IJSCE) ISSN: 2231-
2307, Volume-3, Issue-3Sentiment Classification using
Machine Learning Techniques”, Proceedings of EMNLP
pp. 79-86.
BIOGRAPHIES
Krishna Kale, M.Tech Student, Dept of
Computer Engineering and IT, VJTI
College, Mumbai, Maharashtra, India.
Prof. Pramila M. Chawan, is working
as an Associate Professor in the
Computer Engineering Department of
VJTI, Mumbai. She has done her
B.E.(Computer Engg.) and M.E (Computer
Engineering) from VJTI COE, Mumbai
University. She has 27 years of
teaching experience and has guided 75+ M. Tech.
projects and 100+ B. Tech. projects. She has published 99
papers in the International Journals, 21 papers in the
National/ International conferences/ symposiums . She has
worked as an Organizing Committee member for 13
International Conferences, one National Conference and 4
AICTE workshops. She has worked as NBA coordinator of
Computer Engineering Department of VJTI for 5 years.
She had written proposal for VJTI under TEQIP-I in June
2004 for creating Central Computing Facility at VJTI. Rs.
Eight Crore (Rs. 8,00,00,000/-) were sanctioned by the
World Bank on this proposal.

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IRJET- Sentiment Analysis to Segregate Attributes using Machine Learning Techniques: A Survey

  • 1. International Research Journal of Engineering and Technology (IRJET) e-ISSN: 2395-0056 Volume: 06 Issue: 09 | Sep 2019 www.irjet.net p-ISSN: 2395-0072 © 2019, IRJET | Impact Factor value: 7.34 | ISO 9001:2008 Certified Journal | Page 172 Sentiment Analysis to Segregate Attributes using Machine Learning Techniques: A Survey Krishna Kale1, Prof. Pramila M. Chawan2 1M.Tech Student, Dept of Computer Engineering and IT, VJTI College, Mumbai, Maharashtra, India 2Associate Professor, Dept of Computer Engineering and IT, VJTI College, Mumbai, Maharashtra, India ---------------------------------------------------------------------***--------------------------------------------------------------------- Abstract - Sentiment analysis is about classifying and identifying attributes of expression. There are various platforms - twitter, facebook ,Imdb wherepeopleexpresstheir opinion . On this platform it is important to recognise the opinion of people. Using machine learning techniques we can segregate people’s opinion as positive, negative, neutral. We can also use this to segregate users reviews on products. This will help companies to deploy efficient solutions. Key Word: Machine learning, BERT, Naïve bayes, SVM, Neural networks 1. INTRODUCTION There are many online platforms on which user’s express their views. There are social platforms, movie reviews platforms, product reviews platforms. Users use their freedom of speech to express their reviews, opinion. However, they don’t consider it’s implication on the society. This online platforms are great medium to express their views, opinions, criticism, contentment. However same can be used to create negative impact on the society. It can be also used to spread hatred, false political propaganda, defamation, negative image of product or person. Hence it is important to segregate user’s opinions in broadly three categories positive, negative or neutral. This is where sentiment analysis comes into picture. Using appropriate machine learning techniques we can identify and classify users opinion. Users reviews, opinions can not be used directly to perform sentiment analysis. We need to use crawler, data scraper to gather users data. Perform preprocessing on the collected data and convert into a format suitable for building model using which we can identify and classify users sentiment.Thismodel canbeused on social media platforms, IMDB movie reviewsand product review platforms to capture sentiment of users. This will help to identify people who are trying to spread false narrative , hatred ,racism . We can take proactive measures to curb such people from spreading false narratives. It will help companies to sell their product better by analysing user’s sentiment. This will help companies to deploy solutions and products based onuserspreferences.This will help normal users to select a particular a product based on its positive or negative reviews. So, sentiment analysishelps in broader perspective. 2. LITERATURE REVIEW 2.1 Machine learning techniques Machine learning techniques are used to categorized text into positive, negative or neutral. In this we need two datasets namely training and testing datasets. Training dataset is needed for learningdocumentsandtestingdataset is needed for evaluation. Two types of algorithms are there such as supervised algorithm –SVM, Naïve bayes, KNN, maximum entropy and unsupervised algorithm – Neural networks. In Naïve bayes we calculate probabilitiesofcategoriesgiven in a test dataset by calculating combine probabilities of words in those categories. Naïve bayes algorithm works fast at decision making. It does not require huge learningdataset before learning begins. In SVM support vector machine we do mapping of input set into high dimensional feature space. It is a model based on statistics. It is based on minimization of structural risk. In this we compute hyper plane to segregate data set. It has high scalability and learnlargerpatternsbecausecomplexity does not depend on dimensionality of feature space. It has the capability to upgrade training patterns. In K-nearest neighbour, category labels are attached to training datasets. In this method an element is classified based on its k-nearest neighbours. In this we use graph algorithms. We compute Euclidean or Manhattan distance. In Maximum Entropy we convert labelledfeaturedatasets to vectors using encoding. This vector is used to compute weights to each feature set which is aggregated to compute most likely label for a given feature data set. It is used to recognise parallel phrases between pairs of languages with small training data set. In Neural Network, it comprises of neurons where the neuron is the basic input. In this weights are associated with neuron to calculate function of its input. NN works faster when training dataset contains relations.
  • 2. International Research Journal of Engineering and Technology (IRJET) e-ISSN: 2395-0056 Volume: 06 Issue: 09 | Sep 2019 www.irjet.net p-ISSN: 2395-0072 © 2019, IRJET | Impact Factor value: 7.34 | ISO 9001:2008 Certified Journal | Page 173 2.2 Decision tree learning This is method is based on the concepts of tree data structure. In this we calculate root to child path to compute desired value. It is hierarchical structure in which internal node represent test attribute, branch represent outcome, leaf node represents children node. There are various decision tree algorithms ID3, C4.5 and CART. 2.3 Information theory and coding In this mutual information, Residual Inverse Document Frequency (RIDF), TF-IDF are used for sentiment analysis and its classification. 2.4 Semantic orientation approach This approach is based on unsupervised learning. It calculates inclination of word to positive or negative clustering. 3. PROPOSED SYSTEM System architecture is shown in fig. First we collectrawdata and perform pre-processing on given data. We apply data inspection and data cleaning on given data. Pre-processing on given data helps to removeredundantdata.Therearetwo datasets training data set and testing dataset. In learning dataset we are given given sentences which are already classified as positive, negative or neutral. This training dataset will be feed to BERT model which takes pre-train deep bidirectional representations from unlabeled text by jointly conditioning on both left and right context in all layers. As a result, the pre-trained BERT model can be fine- tuned with just one additional output layer to create state-of-the-art models for a wide range of tasks, such as question answering and language inference, without substantial task-specific architecture modifications. This will help to identify and classify attributes holistically. 4. CONCLUSION In this Papers we learn about various machine learning algorithms. Although each algorithm is good in some aspect we can use new technique BERT to improve overall efficiency by identifying and classifying attributes holistically. REFERENCES [1]A Nisha Jebaseeli, E.Kirubakaran, PhD., “A Survey on Sentiment Analysis of (Product) Reviews”, International Journal of Computer Applications (0975 – 888) Volume 47– No.11 [2] Jalaj S. Modha, Prof & Head Gayatri S. Pandi Sandip J. Modha, “Automatic Sentiment Analysis for Unstructured Data”, International Journal of Advanced Research in Computer Science and Software Engineering Volume 3, Issue 12, ISSN: 2277 128X,. [3] Raisa Varghese1, Jayasree M2, “A SURVEY ON SENTIMENT ANALYSIS AND OPINION MINING”, IJRET:International Journal of Research in Engineering and Technology ISSN: 2319-1163 | ISSN: 2321-7308. [4] Arti Buche, Dr. M. B. Chandak, Akshay Zadgaonkar, “OPINION MININGANDANALYSIS:A SURVEY”, International Journal on Natural Language Computing (IJNLC) Vol. 2, No.3. [5] Zhongwu Zhai, Bing Liu, Hua Xu and Hua Xu, “Clustering Product Features for Opinion Mining”, WSDM’11 [6]Siddhi Patni, Avinash Wadhe, “Review Paper on Sentiment Analysis is – Big Challenge”, International Journal of Advance Research in Computer Science and Management Studies Volume 2, Issue 2, ISSN: 2321-7782 (Online), February 2014 [7] G.Vinodhini, RM.Chandrasekaran, “Sentiment Analysis and Opinion Mining: A Survey”, International Journal of Advanced Research in Computer Science and Software Engineering Volume 2, Issue 6, ISSN: 2277 128X [8] Anderson, P., “What is Web 2.0? Ideas, technologiesand implications for education”, Technical report, JISC. [9] Mishne G. and Glance N., “Predicting movie sales from blogger sentiment”, In AAAI Symposium on Computational Approaches to Analyzing Weblogs (AAAI- CAAW), 2006: 155–158. [10]Maria Tchalakova, Dale Gerdemann, DetmarMeurers, ”Automatic Sentiment Classification Of Product Reviwes Using Maximal Phrases Based Analysis”, Proceedings of the 2nd Workshop on Computational Approaches to Subjectivity and Sentiment Analysis, ACL-HLT 2011, pages 111-117, Portland, Oregon, USA 2011 Association for Computational Linguistics. [11]Jiawen Liu, Mantosh Kumar Sarkar and GoutamChakraborty, “Feature-based SentimentAnalysis on Android App Reviews Using SAS® Text Miner and SAS® Sentiment Analysis Studio”, SAS Global Forum.
  • 3. International Research Journal of Engineering and Technology (IRJET) e-ISSN: 2395-0056 Volume: 06 Issue: 09 | Sep 2019 www.irjet.net p-ISSN: 2395-0072 © 2019, IRJET | Impact Factor value: 7.34 | ISO 9001:2008 Certified Journal | Page 174 [12 ]Bing Liu, “Sentiment Analysis and Opinion Mining”, Morgan and Claypool Publishers, p.18-19, 27-28, 44-45, 47, 90-101. [13] Nitin Indurkhya, Fred J. Damerau, “Handbook of Natural Language Processing”, Second Edition, CRC Press. [14] Ronen Feldman, “Techniques and Application of Sentiment Analysis”, Communication of ACM, vol. 56.No.4. [15] Ahmad Ashari, Iman Paryudi, A Min Tjoa, “Performance Comparison between Naïve Bayes, Decision Tree and k-Nearest Neighbor in Searching Alternative Design in an Energy Simulation Tool”, (IJACSA) International Journal of Advanced Computer Science and Applications, Vol. 4, No. 11. [16] Ajayi Adebowale, Idowu S.A, Anyaehie Amarachi A., “Comparative Study of Selected Data Mining Algorithms Used For Intrusion Detection”, International Journal of Soft Computing and Engineering (IJSCE) ISSN: 2231- 2307, Volume-3, Issue-3Sentiment Classification using Machine Learning Techniques”, Proceedings of EMNLP pp. 79-86. BIOGRAPHIES Krishna Kale, M.Tech Student, Dept of Computer Engineering and IT, VJTI College, Mumbai, Maharashtra, India. Prof. Pramila M. Chawan, is working as an Associate Professor in the Computer Engineering Department of VJTI, Mumbai. She has done her B.E.(Computer Engg.) and M.E (Computer Engineering) from VJTI COE, Mumbai University. She has 27 years of teaching experience and has guided 75+ M. Tech. projects and 100+ B. Tech. projects. She has published 99 papers in the International Journals, 21 papers in the National/ International conferences/ symposiums . She has worked as an Organizing Committee member for 13 International Conferences, one National Conference and 4 AICTE workshops. She has worked as NBA coordinator of Computer Engineering Department of VJTI for 5 years. She had written proposal for VJTI under TEQIP-I in June 2004 for creating Central Computing Facility at VJTI. Rs. Eight Crore (Rs. 8,00,00,000/-) were sanctioned by the World Bank on this proposal.