3/27/2018 Jeff Lupient
http://www.autonews.com/article/20120716/UNDER40/307169978/jeff-lupient 1/6
July 16, 2012 @ 12:01 am
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Dealers 40 Under 40 - Retail
Age: 33
Dealer principal
Jim Lupient Infiniti and Lupient Nissan
Golden Valley, Minn.
Jeff Lupient's big break came in 2007 when he was asked to run his family's money-losing Infiniti dealership
near Minneapolis after the store's general manager quit.
The job was supposed to be temporary, but Lupient turned the dealership's fortunes around by cutting about
$100,000 of fixed and semi-fixed costs. As a part of that, he cross-trained employees to do multiple jobs. For
exam- ple, the store's service cashier now also oversees warranty repairs.
Advertisement
n SHARE
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3/27/2018 Jeff Lupient
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Lupient hired a new service manager to breathe some new life into the department. After losing customers to
aftermarket oil change outlets, Lupient says he and his manager crafted a plan to win that business back. They
drove a used car to "all the different oil-change places in town," he recalls, and "found out what they were doing
and charging so we could be more competitive than they were."
Less than a year later, the dealership was in the black. But Jim Lupient, his father and the dealership's owner,
was reluctant to make Jeff the store's permanent executive manager.
Until executives from Infiniti came calling, that is. At Infiniti's request, Jeff Lupient became the store's
executive manager in 2008 at age 28, the youngest Infiniti dealership boss at that time, Lupient says.
Advertisement
Lupient says the Infiniti store averages about 50 new-vehicle sales every month. He also oversees a Nissan
dealership in nearby Rochester, Minn., that he bought in late 2010 and co-owns a second Infiniti store in
Kansas City, Mo. with his mother, Barbara.
And even though he started his automotive career as a lot boy at his father's Saturn dealership when he was 15,
he never thought he'd make his living selling cars.
Lupient says: "I ended up falling in love with it."
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-- Ryan Beene
Contact Automotive News
Tags: Dealers 40 Under 40 - Retail
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ARIZONA SUSPENDS UBER'S ABILITY
TO TEST SELF-DRIVING CARS
Read Next
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GM SAYS SOUTH KOREAN UNIT WILL
FILE FOR BANKRUPTCY IF NO UNION
CONCESSIONS
GMC LAUNCHES OFF-ROAD AT4
BRAND WITH SIERRA
CROSSOVERS TO SHINE IN BIG APPLE
CHINA'S PREMIER PLEDGES TO OPEN
MARKET TO AVERT U.S. TRADE WAR
MITSUBISHI NORTH AMERICA COO
DON SWEARINGEN TO RETIRE IN JUNE
BMW CHOOSES TENNESSEE TO
LAUNCH SUBSCRIPTION SERVICE
U.S., SOUTH KOREA REVISE TRADE
DEAL; KOREAN STEEL FACES QUOTA
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Jeff Lupient

  • 1. 3/27/2018 Jeff Lupient http://www.autonews.com/article/20120716/UNDER40/307169978/jeff-lupient 1/6 July 16, 2012 @ 12:01 am 0 Shares Dealers 40 Under 40 - Retail Age: 33 Dealer principal Jim Lupient Infiniti and Lupient Nissan Golden Valley, Minn. Jeff Lupient's big break came in 2007 when he was asked to run his family's money-losing Infiniti dealership near Minneapolis after the store's general manager quit. The job was supposed to be temporary, but Lupient turned the dealership's fortunes around by cutting about $100,000 of fixed and semi-fixed costs. As a part of that, he cross-trained employees to do multiple jobs. For exam- ple, the store's service cashier now also oversees warranty repairs. Advertisement n SHARE Question 1 of 4 or fewer: Overall, how satisfied are you with this website? Help us improve this website Very dissatisfied Somewhat dissatisfied Neither satisfied nor dissatisfied Somewhat satisfied Very satisfied
  • 2. 3/27/2018 Jeff Lupient http://www.autonews.com/article/20120716/UNDER40/307169978/jeff-lupient 2/6 Lupient hired a new service manager to breathe some new life into the department. After losing customers to aftermarket oil change outlets, Lupient says he and his manager crafted a plan to win that business back. They drove a used car to "all the different oil-change places in town," he recalls, and "found out what they were doing and charging so we could be more competitive than they were." Less than a year later, the dealership was in the black. But Jim Lupient, his father and the dealership's owner, was reluctant to make Jeff the store's permanent executive manager. Until executives from Infiniti came calling, that is. At Infiniti's request, Jeff Lupient became the store's executive manager in 2008 at age 28, the youngest Infiniti dealership boss at that time, Lupient says. Advertisement Lupient says the Infiniti store averages about 50 new-vehicle sales every month. He also oversees a Nissan dealership in nearby Rochester, Minn., that he bought in late 2010 and co-owns a second Infiniti store in Kansas City, Mo. with his mother, Barbara. And even though he started his automotive career as a lot boy at his father's Saturn dealership when he was 15, he never thought he'd make his living selling cars. Lupient says: "I ended up falling in love with it." Advertisement Question 1 of 4 or fewer: Overall, how satisfied are you with this website? Help us improve this website Very dissatisfied Somewhat dissatisfied Neither satisfied nor dissatisfied Somewhat satisfied Very satisfied
  • 3. 3/27/2018 Jeff Lupient http://www.autonews.com/article/20120716/UNDER40/307169978/jeff-lupient 3/6 -- Ryan Beene Contact Automotive News Tags: Dealers 40 Under 40 - Retail Send us a Letter Have an opinion about this story? Click here to submit a Letter to the Editor, and we may publish it in print. 0 Shares ARIZONA SUSPENDS UBER'S ABILITY TO TEST SELF-DRIVING CARS Read Next Question 1 of 4 or fewer: Overall, how satisfied are you with this website? Help us improve this website Very dissatisfied Somewhat dissatisfied Neither satisfied nor dissatisfied Somewhat satisfied Very satisfied
  • 4. 3/27/2018 Jeff Lupient http://www.autonews.com/article/20120716/UNDER40/307169978/jeff-lupient 4/6 GM SAYS SOUTH KOREAN UNIT WILL FILE FOR BANKRUPTCY IF NO UNION CONCESSIONS GMC LAUNCHES OFF-ROAD AT4 BRAND WITH SIERRA CROSSOVERS TO SHINE IN BIG APPLE CHINA'S PREMIER PLEDGES TO OPEN MARKET TO AVERT U.S. TRADE WAR MITSUBISHI NORTH AMERICA COO DON SWEARINGEN TO RETIRE IN JUNE BMW CHOOSES TENNESSEE TO LAUNCH SUBSCRIPTION SERVICE U.S., SOUTH KOREA REVISE TRADE DEAL; KOREAN STEEL FACES QUOTA Question 1 of 4 or fewer: Overall, how satisfied are you with this website? Help us improve this website Very dissatisfied Somewhat dissatisfied Neither satisfied nor dissatisfied Somewhat satisfied Very satisfied
  • 5. 3/27/2018 Jeff Lupient http://www.autonews.com/article/20120716/UNDER40/307169978/jeff-lupient 5/6 Advertisement ATTENTION COMMENTERS: Over the last few months, Automotive News has monitored a significant increase in the number of personal attacks and abusive comments on our site. We encourage our readers to voice their opinions and argue their points. We expect disagreement. We do not expect our readers to turn on each other. We will be aggressively deleting all comments that personally attack another poster, or an article author, even if the comment is otherwise a well-argued observation. If we see repeated behavior, we will ban the commenter. Please help us maintain a civil level of discourse. 0 Comments Automotive News Login1 Share⤤ Sort by Newest LOG IN WITH OR SIGN UP WITH DISQUS Name Email Password By signing up, you agree to the Disqus Basic Rules, Terms of Service, and Privacy Policy. Start the discussion… ? → Be the first to comment. Subscribe✉ Add Disqus to your siteAdd DisqusAddd Privacy🔒 Recommend Question 1 of 4 or fewer: Overall, how satisfied are you with this website? Help us improve this website Very dissatisfied Somewhat dissatisfied Neither satisfied nor dissatisfied Somewhat satisfied Very satisfied
  • 6. 3/27/2018 Jeff Lupient http://www.autonews.com/article/20120716/UNDER40/307169978/jeff-lupient 6/6 SUBSCRIBE TO AUTOMOTIVE NEWS Get 24/7 access to in-depth, authoritative coverage of the auto industry from a global team of reporters and editors covering the news that's vital to your business. SUBSCRIBE NOW GET FREE NEWSLETTERS Sign up today to get the best of Automotive News delivered straight to your email inbox, free of charge. Choose your news – we'll deliver. GET FREE NEWSLETTERS Question 1 of 4 or fewer: Overall, how satisfied are you with this website? Help us improve this website Very dissatisfied Somewhat dissatisfied Neither satisfied nor dissatisfied Somewhat satisfied Very satisfied