Jonathan_Joyce_Resume
- 1. Jonathan Joyce 5679 Richmond Park Dr. | Mason, OH 45040 513-833-1976| [email protected] Objective To securea position where I can efficiently contributemy skillsand abilities to the growth of the organization and build my professional career. Upcoming Computer Science graduatewith experience working with Microsoftand Linux platforms Experienced in object-oriented programming; developing, testing and debugging code; designing interfaces;buildingand implementing websites; developing and maintainingnetwork systems Ability to quickly learn and master new technologies; successful workingin both team and self-directed settings Professional Summary Atos - Mason, OH December 2013 - Present IT Help Desk, Agent, Full Time Providenetworking and desktop support for 8 global companies,includingboth printingand application support Provided support usingvarious tool such as ActiveDirectory,Putty, AS400, and Lotus Notes Used and maintained several virtual environments via VMware, Citrix,and RDP. Responsiblefor software distribution and creatingtickets with clear definition of issues Create knowledge basearticles for other technicians to use Responsiblefor trainingnew accountagents while also workingin a team envi ronment to solvecomplex issues Best Buy – Cincinnati, OH June 2011 – December 2011 Geek Squad Agent, Computer Technician Performed high quality repairson customer computers by replacingall defective parts ,and addressingall reported symptoms qualified under the customer’s warranty or approved for cash-on-delivery Miami University – Oxford, OH September 2009 – May 2013 Food Services Held various positions when attending Miami University Education Wright State University - Dayton, OH August 2015 - Present Bachelor of Arts Degree in Computer Science (BACS) Expected Graduation:May 2017 Current GPA 3.7 Sinclair - Dayton, OH August 2013 – August 2015 Introductory Computer Programming, Database Development and Information Technology CumulativeGPA 2.8 ITT Technical Institute - Norwood, OH June 2011 – December 2012 Associate Degree in Information Technology Information Technology – Computer Network Systems CumulativeGPA 3.6 Miami University - Oxford, OH September 2008 – May 2013 Completed the Miami Plan
- 2. Also completed classes in Businessand Computer Programming Technology Summary Java CIS2212 – Java Software DEV I,SinclairCommunity College CIS2217 – Java Software DEV II,Sinclair Community College C++ CIS1202 – C++ Software Dev I,SinclairCommunity College CIS2207 – C++ Software Dev II,Sinclair Community College CS3100 – Data Structures & Algorithms, WrightState University Assembly/ C CEG3310 – Computer Organization,WrightState University HTML, JavaScript,CSS CIS1304 – Web Dev HTML/JavaScript, Sinclair Community College CIS1350 – Web Dev HTML/CSS, SinclairCommunity College Database CIS2165 – DatabaseManagement CS3700 – Introduction to Oracle/SQLDatabases Microsoft MIS235 – CSA148 Business Computing, Miami University IT109 – MicrosoftOperatingSystem, ITT Tech IT221 – MicrosoftNetworking OperatingSystem I, ITT Tech IT222 – MicrosoftNetworking OperatingSystem II,ITT Tech CEG2350 – OperatingSystem Concepts and Usage Linux CEG2350 – OperatingSystems Concepts & Usage, Wright State University IT302 – Linux System Administration,ITT Tech