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Confidential  |  Copyright © Larsen & Toubro Infotech Ltd.Keys for Success in using a Global Delivery ModelAmit Unde, QPMP, MCAPresentation at South New England PMI ConferenceApril 29, 2011
What are we facing ?G L O B A LP R E S S U R EAgileS O C I A L P R O M I S E
What are we facing ?G L O B A LP R E S S U R EC O N T R A S TAgileS O C I A L P R O M I S E
Converting Noise to Melody Mix-n-Match practices and Tune to suit your organizationFormal1Define Process Needs2Define Process Framework3Adopt PracticesInformalRequirementsDesignTest
Defining Process NeedsConfidential  |  Copyright © Larsen & Toubro Infotech Ltd.5 Closer interactions within stakeholders
 Continuous visibility in progress
 Cost effectiveness through global leverage
 Better quality at lesser overhead, and
 Faster response to changeDefining Process FrameworkConfidential  |  Copyright © Larsen & Toubro Infotech Ltd.6CMMCMMDegree of formality changes as per the parametersProject SpecificsComplexity
SizeTeam Working RelationshipDeveloper ExpertiseFormalSWIFTScrumXPInformalAd-hoc
Let’s take an exampleConfidential  |  Copyright © Larsen & Toubro Infotech Ltd.7Insurance Company – Quoting and Rating applicationCustomer Experience Interviewing process
 Education
 Multiple pricing options
 Sales processRating  Per state business rules
 Discounts
 Interfacing with  Multiple systemsGateway for other channels Integration with aggregators

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Keys for success in using a Global Delivery Model - snec pmi april 29 2011