Käyttäjien omat laitteet ja ohjelmistot työpaikoilla - Esa Aho 31.5.2012
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The document discusses the rise of shadow IT and consumerization of IT. It notes that over the last 3 years, user-driven IT has added more to productivity than corporate IT. Reasons for the rise of shadow IT include rigid corporate IT policies, lack of choice and fun usability. The document outlines how IT is evolving to become more flexible and driven by end user needs, including accepting bring your own device (BYOD) and moving to cloud-based solutions. It argues that standardization will mean creating a more dynamic IT environment that removes technology constraints and allows self-service options.
Käyttäjien omat laitteet ja ohjelmistot työpaikoilla - Esa Aho 31.5.2012
- 1. Kuluttajistuminen TOLT Varjo-it BYOD Shadow-it Esa Aho Cloud Office Fujitsu Finland
- 2. Valo synnyttää aina varjon Varjo-it Varjo-organisaatio
- 3. Social-it EUAD EUGC BUAD Consumer-it BYOD ILCS Personal cloud End-user-it
- 4. Consumerisation Mobilisation Social media Cloud Vendor consumerisation
- 5. Really? Over the last 3 years user-it added … more to productivity than corporate-it. 4 Copyright 2012 FUJITSU
- 7. Enterprise Social Software ** Atlassian Confluence omCollab, open source BroadVision ClearVale Open Text Clarizen Work MGMT Solutions Oracle Beehive Concursive Corp, open source Oracle WebCenter Cyn.in, open source Present.ly by Intridea ** Elgg, open source Qontext eXo Platform Socialtext ** Google+, Sites etc. Socialwok ** IBM Lotus Connections Telligent Systems INgage Networks Traction Software ** Jive Software Tiki Wiki CMS , open source Jumper 2.0, open source XWiki Knowledge Plaza ** Yammer ** Microsoft SharePoint Yoolinkpro MindTouch, open source ** Trainer’s house sydän ** NewsGator Technologies ** Cisco Quad nGenera ** Liferay, Open source Novell Pulse ** Salesforce Chatter
- 9. 2013 PC tai Windows ei enää ole valtaa pitävä ympäristö, vaan mobiilit järjestelmät 2014 mennessä 60% it-yksiköistä hankkii sovelluksensa privaateista appstoreista Mobiilisovelluksia tuotetaan 4 kertaa enemmän kuin pc-pohjaisia.
- 11. Enterprise and tablet computing? Apple Virtualisation Google Microsoft Cloud Separated secure business apps forincluded always communication and document iCloud management. Google, Drive, ? Cool Live, Skydrive, ? Trendy No sensitive data in Itablet.one Who owns your data? want Where does it travel? email, files, calendar… Management and governance… Who follow your comms? another story. Support?
- 12. Cloud provides business innovations Self Service Network On Access Rapid Demand Resource Faster Elasticity Pooling Start Up No Minimal Capex Lower Pay As Management Out Cost You Go Sourced
- 13. What causes shadow-it? Historical division: it and business Centralised it Rigid it methodologies Few vendors, few choices, ”usual suspects” Functionality over efficiency Functionality over architecture “The more critical and important the application is, more harder it is to use and learn” “SAP rekisteröintivariantti”
- 14. It way Access and security Licensed and controlled Cost and efficiency, productivity Single optimized environment Traditional business app – form based user interface Development mentality (long, complex, best practices) Vs. quickly something which is good enough and fun to use with easy access from anywhere and anytime
- 15. Key Expectations of End-users Luxury of Choice, Less Problems, Personal Help Access Anywhere Any Device Placeless team working Access Anytime Expectations Easy Access to Applications Make 24/7 Services Corporate My Work Easier Documentation Copyright 2011 FUJITSU
- 16. High level it decision drivers Copyright 2012 FUJITSU
- 18. Case Cisco More then 1 year ago, Cisco IT moved from an environment where all devices were corporate-owned and controlled, towards an environment allowing end users to choose from a broad catalog of devices as well as use their own devices. One year later Mobile device count grew 59% up to more then 43.000 devices. iPhones take up 40% of those devices, BlackBerry 32% and Cisco IT now Citrix (2011): 94% of enterprises will sees a rapidly growing community of Tablet users (15%), as well as accept BYOD around 2013. Android device users (10%). Savitz & Viveros (2011): some kind of BYOD exists already in over 70%. Copyright 2012 FUJITSU
- 19. What to do? Monitor Recognize shadow IT Guide Users can and users do Modern enterprise can’t avoid it Keep threats in mind and Impact can be positive control them Copyright 2012 FUJITSU
- 20. Standardization Means Creating Dynamic it The one-size-fits-all model is under strain from consumer it Consumer technology is an opportunity, not a threat Organizations will remove technology constraints, such as fat clients or high-touch/silo apps People use their own technology in the workplace Governance and risk perception will change Greater agility and empowerment of users Organizations will have to be Support agile working and fast decision- able to determine the best source making of any service at any given time Self-service and consumer services will become the norm
- 21. Measurement Shadow-it is a thermometer If it isn’t working, something else, ie. shadow-it is
- 22. Evolution of end-user services Workspaces for individuals, projects, teams, expert networks Corporate Hosted shared cloud Personal desktops (VCS) Cloud - SUI Private App Context aware cloud repositories Virtual profiles provisioning Virtual desktops App Reverse Synch. local virt. apps VM cache publishing Locked & well managed PCs 2008 2011 2014 2017
- 23. And discussion follows… Esa Aho, Fujitsu Finland Twitter: @esa100 Google+: esa aho Web: www.technology-perspectives.com Google Play: Technology Perspectives