La transformation numérique des Jeux Olympiques, en route pour Rio2016
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Atos is a global digital services leader that has been the trusted IT partner for the Olympic Games since 1992. It provides the critical IT infrastructure and systems to support the massive scale and complexity of the Olympics, which is equivalent to operating a business of 200,000 employees addressing 4 billion customers worldwide non-stop for 3 weeks every 2 years in a new location. Atos leverages its expertise in areas like cloud, data analytics, and cybersecurity to ensure the excellence, efficiency, and security of operations for the Games.
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La transformation numérique des Jeux Olympiques, en route pour Rio2016
- 1. Fabrice Doreau Head of Strategy Atos - Olympics and Major Events Digital Transformation for the Olympic Games
- 2. Who are we? €11,2bn 2015 revenue 100.000 headcount 72 countries Global Digital Services Leader that accelerates progress by uniting people, business and technology Your business technologists. Powering progress 2 Trusted Partner for your Digital Journey
- 3. Re-design consumer experience and end client engagement Develop existing business models to take advantage of new, agile Digital networks Ensure your infrastructures, personnel, and customers are secure and compliant Assure the excellence, efficiency, and resilience of businesses and operations OPERATIONAL EXCELLENCE TRUST & COMPLIANCE BUSINESS REINVENTION CUSTOMER EXPERIENCE Manufacturing, Retail & Transport (MRT) Financial Services (FS) Telecom, Media & Utilities (TMU) Public & Healthcare (PH) Digital Transformation Leveraging Atos Global Market Knowledge and Portfolio 3 Trusted Partner for your Digital Journey
- 4. Atos and the Games embracing Digital Transformation Turning the event into a global and fully connected experience Contract for the provision of IT Services for the IOC extended until 2024 Long-term relationship based on trust and proven performance since Barcelona 1992 4 Trusted Partner for your Digital Journey
- 5. But what is behind? Equivalent to a business of 200,000 employees, addressing 4 billion customers, operating 24/7, in a new territory, every 2 years 4BN Worldwide viewers 37 Competition venues with complete IT infrastructure 300,000 + accreditations RIO 2016 30,000 media 14,700 + athletes 0 IT security impact Customer Experience Trust & Compliance 5 Trusted Partner for your Digital Journey
- 6. But what is behind? Equivalent to a business of 200,000 employees, addressing 4 billion customers, operating 24/7, in a new territory, every 2 years Operational Excellence Business Reinvention RIO 2016 6 Trusted Partner for your Digital Journey 70,000 volunteers - with online portal 200,000 testing hours +++ digital, social games 80 different systems and applications 250 servers Cloud services
- 7. …..Well…this will say it all….! Sorry! Can you do it again? We were re-booting! 7 Trusted Partner for your Digital Journey
- 8. Our recipe? Bringing together people, processes and technology Program Management Critical Games Applications Systems Integration Application & Systems Mgmt Operations Management IT Security Cloud Services 8 Trusted Partner for your Digital Journey
- 9. The Olympic Challenges Cloud Operational readiness Innovation New environment every 2 years Smarter communications On time Cyber security & risk Large scale & complex On budget Resourcing High visibility Digitisation Sustainability Business Reinvention Customer experience Trust& Compliance Operational Excellence Powering progress 9 Trusted Partner for your Digital Journey
- 10. Over 4 years of preparation: For 3 weeks peak time Onsite staff* 3,500 500 200 50 15 2012 • Master plan • Responsibilities matrix • Business requirements • Systems infrastructure • Test lab • Build Systems • Build Testing Facilities • Integration tests • Acceptance tests • Systems tests • Test events • Multi Sport tests • Venue deployment • Disaster recover • Technical rehearsals GAMES TIME Olympic Games • 5-21 Aug 2016 Paralympic Games • 7-18 Sept 2016 OPERATE TEST PLAN DESIGN BUILD 2013 2014 2015 2016 *IT resources (including volunteers, committee and partners) 10 Trusted Partner for your Digital Journey
- 11. Technology Partners And 30+ providers Media News Reuters Associated Press USA Today Press Association Other Providers Bios/ Historical Results Weather Partnership Management: Value creation ecosystem IOCOCOG Media/ News Govt. Tech Partners OBS (Olympic Broadcasting Services) Security Sector Other Providers 11 Trusted Partner for your Digital Journey
- 12. Ensuring key systems are in place: Before… Supporting Rio2016 recruit up to 70,000 volunteers Volunteer portal Sport entries & qualifications Collects and processes data for each of the 14,700 athletes eligible to compete in the Games Accreditation Identifies accredited participants, manages registration, assigns access privileges and provides access control information for 300,000 people Workforce management At work long before the Games start, support the HR departments with all functions needed for managing interviewing and training staff and volunteers Games Management System 12 Trusted Partner for your Digital Journey
- 13. Ensuring key systems are in place: During Information Diffusion System On Venue Results Venue Commentator Information System (CIS) Timing & Scoring TV Audience Central Remote Central Systems Internet Websites World News Press Agencies Broadcasts & IFs Printed Reports Info + Remote CIS MyInfo + Distributed Printing Commentator Information System Scoreboard/ Video board 13 Trusted Partner for your Digital Journey
- 14. Olympic Video player powered by SMART technology for compelling content consumption Sports Media Application in Real Time player Multiscreen solution Live & VOD streaming synchronized in real time with results, stats and multi-audio commentaries Sport information on the time bar for instant access to key moments from different angles Powerful search and navigation Automatic personalized recommendations Social Media integration CMS included for editorial content and player behavior 14 Trusted Partner for your Digital Journey
- 15. But we go beyond. We see step changes in how disruptive technologies – Big Data, Cloud and Cyber Security - address emerging challenges and make a major impact. Like in any business… 15 Trusted Partner for your Digital Journey
- 16. Real-time Data analytics for safe-keeping the Games 0impact on the Games 16 Trusted Partner for your Digital Journey
- 17. SIEM Statistics: London 2012 17 Trusted Partner for your Digital Journey
- 18. Cloud has made it into the Olympics squad Ensuring agile, flexible and scalable operations Delivery Partner 18 Trusted Partner for your Digital Journey
- 19. Services Integrated Support Framework Centralized Model New Centralized Delivery The new delivery model is a paradigm shift from a ‘build each time’ to a ‘build once’ model delivering services over the cloud that creates significant efficiencies and operating flexibilities. 19 Trusted Partner for your Digital Journey
- 20. Operations Distributed Technical Operations Center Central Service Desk 1st Level Support Main TOC 2nd Level Support Venues 2nd Level Support TTOC 3rd Level Support Venues 2nd Level Support Venues 2nd Level Support Venues 2nd Level Support 20 Trusted Partner for your Digital Journey
- 21. Effective global delivery model supported by Atos Ecosystem USA EMC TBD 2024 OCOG Project Team Japan Tokyo 2020 Project Team South Korea Pyeongchang 2018 Project Team Switzerland IOC Timing and Scoring Partner Benelux Cloud Services China Beijing 2022 Project Team Spain Competence Centre Product Development Service Delivery Integration Lab 21 Trusted Partner for your Digital Journey
- 22. Your business technologists. Powering progress As soon as the closing ceremony is over, we decommission.. and start all over again
- 23. Your business technologists. Powering progress The Paralympic Games Numbers at a Glance Larger than the Winter Games In Rio: 4,350 Athetes from 176 countries 528 Medals Events 23 Sports 21 different venues 11 days of competition
- 24. Digital Transformation for the Olympic and Paralympic Games Thank You