Lean  IT: Make Every  Asset  Count
Every Customer Matters. Every  Asset  Counts. A positive customer experience  is your business lifeline. Optimize the IT assets  your customers depend on every day.
Maximize Value at Minimum Cost Lean   IT An approach that  helps IT organizations  focus on what’s important — delivering value  to their customers Reduce waste Increase productivity  Improve customer experience Aim resources at high value deliverables Executives Staff Compliance CIO PMO CISO Support Strategic Sourcing Operations Network COST VALUE
IT Assets are Business Currency An enterprise’s IT estate can often account for  50% of the total enterprise asset base  and sometimes as much  as 80% of capital expenditure.  (Forrester) As much  as 20% of software licensing and hardware maintenance charges  are incurred for assets that are no longer in use. (Gartner) Within the IT industry,  a large percentage of invoices are incorrect — at least 30%,  but some estimates are as high as 60%. (Gartner) More than  70%  of companies implementing virtualization  will fail a software contract compliance audit  because of poor ITAM policy planning and tools. (Gartner) 07/21/09
ITAM and the Bottom Line Optimize   asset   usage  and  reduce  IT asset  costs [Organizations can save]  one percent to 2% of the operating budget  [by eliminating] unused equipment/software to save on taxes. (Gartner) Enforce contracts  and negotiate  better contract terms Organizations that negotiate software maintenance and support entitlements, and rights to remove unused software from support, will save  10 percent to 20 percent on yearly software costs.  (Gartner) Enable  strategic decision-making  and  business alignment Tighter management of telco services represent  potential savings of at least 5% on total telecommunications costs  (Gartner) 07/21/09   Companies who have not made a  strategic investment in IT Asset Management  lack a complete picture of their IT asset base, limiting financial transparency and hindering their efforts to:
IT Asset Management - The Key to Lean   Maximize the Value of your IT Investments February 27, 2009  [Enter presentation title in footer]  Copyright © 2009 CA
CA IT Asset Lifecycle Management Inventory Operations Contracts Vendor License Financials Provisioning Complete visibility and control of IT assets throughout their lifecycle to reduce costs, mitigate risks and support compliance.
Market Leadership 2008 Industry Leader, Forrester Wave for IT Asset Lifecycle Management Top Rating for “Current Offering”, “Market Presence” Top Scores for Contract, Vendor, License and Financial Management 2008 Strong Positive, Gartner’s Market Scope for IT Asset Management Repository “ UAPM continues to provide historical strengths in contract management and cost management.” 2007 Gartner ITAM Market Share Leader  7 Years In A Row 07/21/09   CA is the market leader in IT Asset Lifecycle Management, with industry leading financial, contract and license management. “… this solution is a natural fit for organizations using CA enterprise management tools and for companies that are considering a well-rounded and extremely sophisticated ITALM solution.”  —  Evelyn Hubbert, Senior Analyst, Forrester Research
Customers That Know 07/21/09
Actionable Onramps & Use Cases 07/21/09   CA IT Asset Management Reduce Costs (HW/SW Inventory) Improve Efficiencies (Asset Provisioning) Manage Contracts (Software Licenses) Financial Planning (Cost Baseline) ITAM Playbook - Use Cases UC01 – Manage Hardware Assets UC02 – Manage Software Assets UC03 – Manage ITAM Reporting UC04 – Manage Contracts  UC05 – Manage Asset Provisioning
Lean  IT: Make Every  Asset  Count

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Lean It — Make Every Asset Count (Itam)

  • 1. Lean IT: Make Every Asset Count
  • 2. Every Customer Matters. Every Asset Counts. A positive customer experience is your business lifeline. Optimize the IT assets your customers depend on every day.
  • 3. Maximize Value at Minimum Cost Lean IT An approach that helps IT organizations focus on what’s important — delivering value to their customers Reduce waste Increase productivity Improve customer experience Aim resources at high value deliverables Executives Staff Compliance CIO PMO CISO Support Strategic Sourcing Operations Network COST VALUE
  • 4. IT Assets are Business Currency An enterprise’s IT estate can often account for 50% of the total enterprise asset base and sometimes as much as 80% of capital expenditure. (Forrester) As much as 20% of software licensing and hardware maintenance charges are incurred for assets that are no longer in use. (Gartner) Within the IT industry, a large percentage of invoices are incorrect — at least 30%, but some estimates are as high as 60%. (Gartner) More than 70% of companies implementing virtualization will fail a software contract compliance audit because of poor ITAM policy planning and tools. (Gartner) 07/21/09
  • 5. ITAM and the Bottom Line Optimize asset usage and reduce IT asset costs [Organizations can save] one percent to 2% of the operating budget [by eliminating] unused equipment/software to save on taxes. (Gartner) Enforce contracts and negotiate better contract terms Organizations that negotiate software maintenance and support entitlements, and rights to remove unused software from support, will save 10 percent to 20 percent on yearly software costs. (Gartner) Enable strategic decision-making and business alignment Tighter management of telco services represent potential savings of at least 5% on total telecommunications costs (Gartner) 07/21/09 Companies who have not made a strategic investment in IT Asset Management lack a complete picture of their IT asset base, limiting financial transparency and hindering their efforts to:
  • 6. IT Asset Management - The Key to Lean Maximize the Value of your IT Investments February 27, 2009 [Enter presentation title in footer] Copyright © 2009 CA
  • 7. CA IT Asset Lifecycle Management Inventory Operations Contracts Vendor License Financials Provisioning Complete visibility and control of IT assets throughout their lifecycle to reduce costs, mitigate risks and support compliance.
  • 8. Market Leadership 2008 Industry Leader, Forrester Wave for IT Asset Lifecycle Management Top Rating for “Current Offering”, “Market Presence” Top Scores for Contract, Vendor, License and Financial Management 2008 Strong Positive, Gartner’s Market Scope for IT Asset Management Repository “ UAPM continues to provide historical strengths in contract management and cost management.” 2007 Gartner ITAM Market Share Leader 7 Years In A Row 07/21/09 CA is the market leader in IT Asset Lifecycle Management, with industry leading financial, contract and license management. “… this solution is a natural fit for organizations using CA enterprise management tools and for companies that are considering a well-rounded and extremely sophisticated ITALM solution.” — Evelyn Hubbert, Senior Analyst, Forrester Research
  • 10. Actionable Onramps & Use Cases 07/21/09 CA IT Asset Management Reduce Costs (HW/SW Inventory) Improve Efficiencies (Asset Provisioning) Manage Contracts (Software Licenses) Financial Planning (Cost Baseline) ITAM Playbook - Use Cases UC01 – Manage Hardware Assets UC02 – Manage Software Assets UC03 – Manage ITAM Reporting UC04 – Manage Contracts UC05 – Manage Asset Provisioning
  • 11. Lean IT: Make Every Asset Count

Editor's Notes

  • #2: For AD/AM’s and Solution Strategists (not Pre-Sales)
  • #3: Every customer matters. Business can’t afford to lose even one customer because of a poor experience. In today’s online world, delivering a positive customer experience is, quite literally, your business lifeline. IT is at the core of creating and delivering that positive customer experience. Indeed, today every dollar counts—whether that’s a dollar of revenue that IT helps deliver or a dollar of cost that needs to be carefully managed.
  • #4: To address these challenges, many companies are applying Lean thinking to IT. Lean IT is an approach that helps organizations focus on what’s important – delivering value to their customers. Central to lean thinking is an emphasis on reducing waste or non-value added activity. The result is both an increase in productivity and an improvement in service quality and customer experience. The beauty of Lean IT is its pragmatism. It rewards and even encourages incremental wins, doesn’t require a grand overhaul of systems, and isn’t obscure in its methodology, terminology or theory.
  • #6: 4 Understanding the Problem Elaborate on the complexity of the problem and how existing processes, workflows, customer demands, etc. require a new approach to the particular business area; Define the “GAP” that needs to be filled. Line-of-Business audiences: branches that drill down on business problems to be solved, for example, for a VP of Sales or CEO