Lean startup workshop: practical ways to turn your idea into a successful product -- Internet Week Europe 2011
This document summarizes a Lean Startup workshop about turning ideas into successful products through a scientific and customer-centric approach. The workshop teaches rapid prototyping and testing hypotheses with minimum viable products to gain validated learning. It provides examples from Skype's classroom initiative, where initial assumptions were tested and pivoted based on customer interviews. Different types of pivots are also outlined to respond to validated learning from experiments.
• Rapid prototyping to test hypotheses
• Minimum Viable Product (MVP)
• Nail it then scale it
• Customer obsession
• THE LEAN STARTUP MOVEMENT
Iterative, metrics-driven & Agile
• Learn fast, don’t fail fast
HOW DO YOUKNOW IF YOUR
IDEA IS WORTH YOUR
TIME, MONEY, EFFORT?
20.
“We always havea vision
that is clearly articulated, big
enough to matter & shared
by the whole team.
“Our goal is always to
discover which aspects of
this vision are grounded in
reality & adapt those
aspects that are not.”
21.
BY TESTING YOURIDEA ON YOUR
POTENTIAL CUSTOMERS YOU WILL
LEARN IF YOU ARE ON TO
SOMETHING
22.
DO THEY HAVE WILL THEY PAY
THIS YOU FOR YOUR
PROBLEM? SOLUTION?
23.
CUSTOMER DEVELOPMENT
An activeapproach to engaging
with users which tests our
assumptions
And builds customer intimacy
with potential customers
THIS IS WHATWE WILL
CONCENTRATE ON TODAY
Biggest barriers to realising the
value of Lean Startup:
Talking to people
Giving over your ideas to
examined in broad daylight
THE MINIMUM VIABLEPRODUCT
The minimal set of features that
solves the problem and provides
value
Something that can be measured and
tuned
Doesn’t have to have the same form
as the final product
SKYPE CAME TOUS WITH A
COMMS BRIEF
They’d noticed that teachers all over the
world were using Skype in extraordinary
ways.
They wanted us to collect these stories
and use them to promote the service &
inspire other teachers.
34.
WE RESPONDED WITHSOME
NON-MARKETING IDEAS
Layer a new service on top of the basic
free communication service
Use a customer-centric and test-driven
way of working out what that service
would be
35.
OUR INITIAL ASSUMPTIONSWERE
THAT IT WAS ALL ABOUT A LESSON
PLANNING TOOL WITH EXAMPLES,
IDEAS AND TIPS ON INTEGRATING
SKYPE INTO LEARNING
36.
We discovered immediatelythat their biggest obstacle was
actually finding other teachers who also used Skype
37.
They also toldus that teachers don’t have time to read lots
of lesson plans - video clips would be much more helpful
38.
BRAINSTORM SKETCHING USE CASES PROTOTYPES
USER JOURNEY
SKETCHES
INTERVIEWS
HIGH FIDELITY DESIGNS
SERVICE MODELS
“Our goal isalways to
discover which
aspects of this vision
are grounded in
reality & adapt those
aspects that are not.”
45.
PIVOT: ONE FOOTSTAYS WHILE
THE OTHER MOVES
In course correction to a new
strategy to test a new fundamental
hypothesis
A human decision assisted by
metrics and customer intimacy
Should be hard and fast with a new
strategy already defined
ZOOM-OUT PIVOT
What wasconsidered the entire
product becomes a feature(s) of
the new product.
49.
CUSTOMER SEGMENT PIVOT
Theproduct is valuable but not
to its intended customers so a
new customer segment is
defined.
CUSTOMER ZOOM-IN
CUSTOMER ZOOM-OUT
50.
CUSTOMER NEED PIVOT
Theproblem solved is not very
important, or money isn’t
available to buy. This requires
repositioning, or a new product,
to find a problem worth solving.