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RESEARCH IS CHEAPER
THAN DEVELOPMENT

      John McCaffrey
     RailsPerformance.com
         @ J_McCaffrey
HI, THERE

• Independent     Developer

• Building   web applications for 12yrs (Java, Rails)

• Enjoy   working with startups

• Have seen too many projects suffer due to lack of basic
 research
AGENDA
AGENDA
• Problem     definition

• Terminology

• Existing   solutions

• Customer

• Market/Trends
HOW DO WE BUILD A
BETTER HYPOTHESIS?
WITH BETTER DATA!!
PRIMARY RESEARCH
PRIMARY RESEARCH

• Original, targeted   research
PRIMARY RESEARCH

• Original, targeted   research

• One   on one interviews (Usability testing)
PRIMARY RESEARCH

• Original, targeted   research

• One   on one interviews (Usability testing)

• Harder   to get
PRIMARY RESEARCH

• Original, targeted   research

• One   on one interviews (Usability testing)

• Harder   to get

• Not   always the full story
SECONDARY RESEARCH
SECONDARY RESEARCH

• Easier   to get
SECONDARY RESEARCH

• Easier   to get

• Trendable/verifiable
SECONDARY RESEARCH

• Easier   to get

• Trendable/verifiable

• Can   help you focus
SECONDARY RESEARCH

• Easier   to get

• Trendable/verifiable

• Can   help you focus
SECONDARY RESEARCH

• Easier   to get        • Too   easy to get

• Trendable/verifiable

• Can   help you focus
SECONDARY RESEARCH

• Easier   to get        • Too    easy to get

• Trendable/verifiable    • Easy   to misread

• Can   help you focus
SECONDARY RESEARCH

• Easier   to get        • Too    easy to get

• Trendable/verifiable    • Easy   to misread

• Can   help you focus   • Cannot    prove/disprove
                          theory
PROJECT PROFILE
PROJECT PROFILE
• What   is the problem?
PROJECT PROFILE
• What    is the problem?

• Basic   terminology
PROJECT PROFILE
• What    is the problem?

• Basic   terminology

• Existing   solutions
PROJECT PROFILE
• What    is the problem?

• Basic   terminology

• Existing   solutions

• Customer     profile
PROJECT PROFILE
• What    is the problem?

• Basic   terminology

• Existing   solutions

• Customer     profile

• Trends/opportunities
PROBLEM
• What    is the job they need done?

• Write   out 2-3 problem statements

• Test   them out on people

• Google   those phrases
TERMINOLOGY
• Key   words and phrases

• Product/domain   naming

• SEO/Marketing

• Words   to exclude
BUILDING YOUR LIST

• Google    search
• Social   bookmarking (Delicious)
• Google    trends
EXISTING SOLUTIONS
EXISTING SOLUTIONS
• How   are people currently solving the problem
EXISTING SOLUTIONS
• How   are people currently solving the problem

• Identify   existing products and companies
EXISTING SOLUTIONS
• How    are people currently solving the problem

• Identify   existing products and companies

• Post   questions on forums “what’s the best way to ..?”
EXISTING SOLUTIONS
• How    are people currently solving the problem

• Identify   existing products and companies

• Post   questions on forums “what’s the best way to ..?”

• Best/worst    features of the existing solutions
EXISTING SOLUTIONS
• How     are people currently solving the problem

• Identify   existing products and companies

• Post   questions on forums “what’s the best way to ..?”

• Best/worst    features of the existing solutions

• Value   proposition by time or money
TOOLS
• UserVoice, GetSatisfaction, ideaScale

• TechStars, yCombinator, 500startups

• appvita.com, web.appstorm.net   , killerstartups.com

• kickstarter.com, flattr.com
CUSTOMERS

• What   type of people want this job done?

• What   is the value to them?

• Where   can you find them? (Scene of the customer)

• How   would you market to them?
INFLUENCERS


• Twitter

• LinkedIn

• mympact.com, followerwonk.com, many   others
DASHBOARD
• Google    alerts (key words, competitors)

• Twitter   follow/lists (influencers, hashtags)

• Rss   feed (influencers, competitors)

• Share   with your team
CAUTION

• Timebox    your research efforts

• Take   note of any conclusions you draw

• Test   your hypotheses

• Reach   out to the customer base and key influencers
GATHER USEFUL DATA
 THEN TAKE ACTION!
THANKS!

Let’s have some questions!

     John McCaffrey
 RailsPerformance.com
      @ J_McCaffrey
LINKS
•   http://www.google.com/alerts/manage

•   http://www.delicious.com/tag/second-screen

•   http://www.google.com/insights/search/#q=scooter&geo=US&cmpt=q

•   https://getsatisfaction.com/boxee/products/boxee_boxee_for_mac

•   http://www.zoomprospector.com/CommunityDetail.aspx?id=8424

•   http://search.mblast.com/#

•   http://www.appvita.com

•   http://web.appstorm.net

•   http://www.youtube.com/watch?v=VmbSpTJXozk

•
OUTSOURCE IT!
• Hire   a VA

• Blog   research

• find    influencers

• Create   ads/copy

• Administer    surveys

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LeanStartup:Research is cheaper than development

Editor's Notes

  • #2: \n
  • #3: \n
  • #4: \n
  • #5: \n
  • #6: \n
  • #7: uncomfortable (porn, alcohol, food)\nforget frequency, cost, outcome\ngood for feelings and motivation, not always for behavior\n\n
  • #8: uncomfortable (porn, alcohol, food)\nforget frequency, cost, outcome\ngood for feelings and motivation, not always for behavior\n\n
  • #9: uncomfortable (porn, alcohol, food)\nforget frequency, cost, outcome\ngood for feelings and motivation, not always for behavior\n\n
  • #10: uncomfortable (porn, alcohol, food)\nforget frequency, cost, outcome\ngood for feelings and motivation, not always for behavior\n\n
  • #11: easy to see what people do, but not why they do it\n
  • #12: easy to see what people do, but not why they do it\n
  • #13: easy to see what people do, but not why they do it\n
  • #14: easy to see what people do, but not why they do it\n
  • #15: easy to see what people do, but not why they do it\n
  • #16: easy to see what people do, but not why they do it\n
  • #17: easy to see what people do, but not why they do it\n
  • #18: Something you can hand to new team members\nbasis of your hypothesis, supports your elevator pitch\n
  • #19: Something you can hand to new team members\nbasis of your hypothesis, supports your elevator pitch\n
  • #20: Something you can hand to new team members\nbasis of your hypothesis, supports your elevator pitch\n
  • #21: Something you can hand to new team members\nbasis of your hypothesis, supports your elevator pitch\n
  • #22: Something you can hand to new team members\nbasis of your hypothesis, supports your elevator pitch\n
  • #23: workflowy.com\ntalk about hiring a milkshake, doing a job “coffee break”\nsee if you are describing the issue correctly\n
  • #24: exclude and correlation words\n
  • #25: google scooter -razor, moped v ~moped\ndelicious second screen\n
  • #26: show, getsatisfaction\nvc funding\n
  • #27: show, getsatisfaction\nvc funding\n
  • #28: show, getsatisfaction\nvc funding\n
  • #29: show, getsatisfaction\nvc funding\n
  • #30: show, getsatisfaction\nvc funding\n
  • #31: \n
  • #32: age, gender, income, iphone\nzoomprospector, startups\nlinkedin groups\n
  • #33: \n
  • #34: Show google alert, mympact, google reader\n
  • #35: \n
  • #36: \n
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  • #38: \n
  • #39: \n