Learning and Career
Development Philosophy
Presented by
Terry Miller
Philosophy
• Perspectives on Career Development
• Gaps
• Learning as a Cultural Element
• Soft Skills and Learning Through
Ancillary Activities
• Tools and Processes
• V2X
• Execute, Access, Modify, Repeat
• Employees and
Managers both have
basic needs
– Safety and security
– Belonging
– Self-esteem and self-
actualization
Maslow’s Basic Hierarchy of Needs
Seeing Eye to Eye• One key to a successful
career development plan
is to have employees and
management share the
same view of career
development
What Constitutes a Successful Career Development Plan?
When the belonging,
self-esteem, and self-
actualization needs of
the employee are met
The needs of the
organization are
fulfilled to help it
obtain its success
goals.
A Typical Employee
View of Management
Employee View of
Management w/Trust
Personal
Characteristics
Socio-
Economic
Factors
Physical
and
Mental
Abilities
Chance
factors
Career Development
Influencing Factors
Gaps in Technical and Management Skill Sets
• It is not uncommon for an
employee successful in a single-
contributor role to not be
successful in a management role
• This is especially true in IT and
Engineering careers where
“working alone” is often driven by
the object-oriented nature of the
work
How to Address Gaps
• Determine leadership needs by accessing the goals of the
organization and develop an inventory list of characteristics and
competencies/skills for each position
• Map that inventory list of characteristics and
competencies/skills against each employee archetype
• Develop barometers to give an indication of where gaps may
exist for each employee
• Determine career paths and training programs/processes to
move the employee from current competencies/skills to needed
competencies/skills and to fulfill the needs of the employee
• Incorporate succession planning / make it part of the evolution
Career Paths?
The Google Way • Constant Expectation of
Change
• People-Centric Approach –
Transparency – Access
• 70–20–10 percent rule
– 70 percent of employee’s
time should be spent on
core business
– 20 percent on projects
related to core and
– 10 percent on projects
not related to core
business
Learning
Hire the right people
who are addicted to
learning Encourage access to
gurus and lateral
mobility in positions
Provide a many-to-many
relationship between company
needs and employee
competencies/skills through
both volunteer and guided
instruction (soft rubrics)
Addressing Other Gaps
• Soft skill development
– Emotional IQ
– Email Communications
– Presentation design
– Public and group
speaking
– Meeting facilitation
skills
– Conflict management
– Nurturing objectivity
perspectives
Core Competencies
- Assessing
opportunities and
threats
-Technical skills
Tools and Processes
• Intranet Community – Career Path Planning
– Resume of individual
– A place to keep most recent
accomplishments
– A place to list desired positions
• Alternatives to Management Careers
• Recognitions – Designations (Advisor,
Fellow, etc)
• Leadership Opportunities other than Core
V2X
• Modification of employee evaluation process
• Career paths for remote workers
• Redefining jobs to outsourcing
• Modification of the internship program to include pre-
assessment
• Participation in STEM education programs
• Consideration of mid-career hiring
– Creating mid-career hire profiles and deciding if those fit
the company
– Former client super users
– Employees of competitors
10Interview
& plan
Timeline
6,7
Assess and
modify,
cultural actives
1Data/Info
gathering
5Launch
2 3 4
9 8
Interview
& plan
Leadership
Assessment
Review
& Pilot
V2X
Data/Info
gathering
Leadership
Assessment
Nobody’s Perfect –
Constantly Reassess
References
• The Basic Needs of Employees
• The Google Model
• The Training Design Cycle
• Association of Talent Development
Learning and Career
Development Philosophy
Presented by
Terry Miller

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Learning and career_development_philosophy_final_vers

  • 1. Learning and Career Development Philosophy Presented by Terry Miller
  • 2. Philosophy • Perspectives on Career Development • Gaps • Learning as a Cultural Element • Soft Skills and Learning Through Ancillary Activities • Tools and Processes • V2X • Execute, Access, Modify, Repeat
  • 3. • Employees and Managers both have basic needs – Safety and security – Belonging – Self-esteem and self- actualization Maslow’s Basic Hierarchy of Needs
  • 4. Seeing Eye to Eye• One key to a successful career development plan is to have employees and management share the same view of career development
  • 5. What Constitutes a Successful Career Development Plan? When the belonging, self-esteem, and self- actualization needs of the employee are met The needs of the organization are fulfilled to help it obtain its success goals.
  • 6. A Typical Employee View of Management Employee View of Management w/Trust
  • 8. Gaps in Technical and Management Skill Sets • It is not uncommon for an employee successful in a single- contributor role to not be successful in a management role • This is especially true in IT and Engineering careers where “working alone” is often driven by the object-oriented nature of the work
  • 9. How to Address Gaps • Determine leadership needs by accessing the goals of the organization and develop an inventory list of characteristics and competencies/skills for each position • Map that inventory list of characteristics and competencies/skills against each employee archetype • Develop barometers to give an indication of where gaps may exist for each employee • Determine career paths and training programs/processes to move the employee from current competencies/skills to needed competencies/skills and to fulfill the needs of the employee • Incorporate succession planning / make it part of the evolution
  • 11. The Google Way • Constant Expectation of Change • People-Centric Approach – Transparency – Access • 70–20–10 percent rule – 70 percent of employee’s time should be spent on core business – 20 percent on projects related to core and – 10 percent on projects not related to core business
  • 12. Learning Hire the right people who are addicted to learning Encourage access to gurus and lateral mobility in positions Provide a many-to-many relationship between company needs and employee competencies/skills through both volunteer and guided instruction (soft rubrics)
  • 13. Addressing Other Gaps • Soft skill development – Emotional IQ – Email Communications – Presentation design – Public and group speaking – Meeting facilitation skills – Conflict management – Nurturing objectivity perspectives Core Competencies - Assessing opportunities and threats -Technical skills
  • 14. Tools and Processes • Intranet Community – Career Path Planning – Resume of individual – A place to keep most recent accomplishments – A place to list desired positions • Alternatives to Management Careers • Recognitions – Designations (Advisor, Fellow, etc) • Leadership Opportunities other than Core
  • 15. V2X • Modification of employee evaluation process • Career paths for remote workers • Redefining jobs to outsourcing • Modification of the internship program to include pre- assessment • Participation in STEM education programs • Consideration of mid-career hiring – Creating mid-career hire profiles and deciding if those fit the company – Former client super users – Employees of competitors
  • 16. 10Interview & plan Timeline 6,7 Assess and modify, cultural actives 1Data/Info gathering 5Launch 2 3 4 9 8 Interview & plan Leadership Assessment Review & Pilot V2X Data/Info gathering Leadership Assessment
  • 18. References • The Basic Needs of Employees • The Google Model • The Training Design Cycle • Association of Talent Development
  • 19. Learning and Career Development Philosophy Presented by Terry Miller