Industry Studies: Consumer Goods Industry 
Topic: Sustainable 
Consumption and Growth 
Models 
Topic Number:6
Overview 
2 
It has largely been acknowledged that the world is consuming its 
resources at a much faster pace than is sustainable. It is vital 
organisations that contribute to this effect play their role in re-defining 
how products are made and consumed. 
In this lecture, we will look to understand what is taking place in this 
area within the CGI. We will initially look to understand why there is 
a need for greater social awareness and thereafter evaluate the 
sustainable growth strategies that are being deployed across the 
CGI. 
We will also understand how organisations in the CGI can create 
win-win models of consumption that will not only benefit them in 
terms of decreased costs but society at large as well.
Learning Outcomes 
3 
• Identify and be able to communicate the key 
issues creating the need for sustainable growth 
• Describe and evaluate the various business 
models and understand how they create more 
sustainable growth for all stakeholders 
• Determine the future impact and sustainability of 
the CGI given current and future practises
Importance of Sustainability 
Western civilization is a 
loaded gun pointed at the 
head of this planet. 
Terence McKenna 
Every time you spend 
money, you’re casting a vote 
for the kind of world you 
want. 
Anna Lappe
Why is the 19th August a significant day? 
For the rest of 2014, we are 
“in the red” – effectively 
overdrawn on the balance 
sheet of nature’s goods and 
services that we require to 
survive. 
Source: WWF, 2014
Traditional Business Theory: 
Act in Self-Interest for shareholders 
It is not from the 
benevolence of the 
butcher, the brewer or the 
baker, that we expect our 
dinner, but from their 
regard to their own self 
interest. We address 
ourselves, not to their 
humanity but to their self-love, 
and never talk to 
them of our own 
necessities but of their 
advantages. 
The sole purpose of a 
business is to make money 
for its shareholders… 
(Any business executives 
who pursued a goal other 
than making money were, 
unwitting puppets of the 
intellectual forces that have 
been undermining the basis 
of a free society these past 
decades.)
As we have seen it doesn’t work due to… 
Moral Hazard Principle-Agent & 
Information Asymmetry 
Public Interest or Monopolistic Competition 
Good & Externalities
Lets understand the alternative model for 
growth 
View video: https://www.youtube.com/watch?v=AbDOOVAtvfQ
The Triple Bottom Line 
Economic 
Mission 
Natural 
Environment 
Social 
Welfare
The Economic Model: Shareholder vs Stakeholder 
• Maximize the after-tax 
profits flowing over time to 
shareholders 
• Market products that 
consumers are willing to 
buy at a price they are 
willing to pay 
• Pressured by their industry 
rivals to produce these 
products while using as few 
scarce resources
The Economic Model: Shareholder vs Stakeholder 
• Firms consider the interests 
of other stakeholders as well 
as shareholders 
• Primary stakeholders: those 
individuals directly affected 
by the practices of the 
organisation and have an 
economic stake in its 
performance 
• Secondary stakeholders: 
Groups that may be affected 
by corporate decisions but 
are not directly engaged 
with the firm
Sustainability and the Natural Environment 
Environmental Protection
Sustainability and the Natural Environment 
We will double our 
revenue and halve our 
environmental 
footprint by 2020. 
Paul Polman, CEO, Unilever 
Source: Unilever.com 
Corporate Responsibility
Generate Social Welfare 
Create products that 
need social needs 
Supporting Culture 
Education Programs
General Social Welfare: A Lifebuoy Example 
View video: https://www.youtube.com/watch?v=g4t77d7XBhc
Managing Social Responsibilities Across 
Borders: Approaches to Social Responsibility 
Copyright © 2015 Pearson Education Chapter 5-16
Approaches to Social Responsibility: 
Obstructionist Stance 
• Do as little as possible to 
address social or 
environmental problems 
• Meet minimum standards 
• If ethical or legal lines are 
crossed they avoid 
accepting responsibility
Approaches to Social Responsibility: 
Defensive Stance 
• Do everything that is 
required but nothing more 
• Managers insist their job is 
to generate profit 
• Admit mistakes 
• Take corrective actions
Approaches to Social Responsibility: 
Accommodative Stance 
• Meets and goes beyond 
legal and ethical stance 
• Voluntarily agree to 
participate in social 
programs
Approaches to Social Responsibility: 
Proactive Stance 
• Highest degree of social 
responsibility 
• View themselves as citizens 
in a society 
• Proactively seek 
opportunities to contribute 
• Integral part of their 
strategy
Managing Social Responsibilities Across Borders: 
Managing Compliance 
Formal Dimensions 
Legal Compliance 
Ethical Compliance 
Philanthropic Compliance
Managing Social Responsibilities Across 
Borders: Evaluating CSR Efforts 
• Ensure efforts are producing desired benefits 
• Apply the concept of control to social 
responsibility 
• Evaluate response to instances of questionable 
legal or ethical conduct
An evaluation by Unilever 
View video: https://www.youtube.com/watch?v=utSYAkQi5hY
Difficulties of managing 
the new model cross borders 
• Actors in the policy formulation process 
– The State 
– The Market 
– Civil Society 
• Stereotypical behaviors in 3 regions of the 
world 
– The Anglo-Saxon Approach 
– The Asian Approach 
– The Continental European Approach
Call for greater regulation 
• The Foreign Corrupt Practices Act 
• The Bribery Act 
• The Alien Tort Claims Act 
• The Anti-Bribery Convention of the Organization 
for Economic Cooperation and Development 
• The International Labor Organization
Overview of RFID 
View video: https://www.youtube.com/watch?v=4Zj7txoDxbE
Advantages of RFID 
• An RFID smart card-based fare collection system may reduce 
operation costs in the long run. 
• Public transportation authorities will be able to monitor ridership in 
real-time and will minimize delays by committing extra resources 
(buses or trains) to specific congested routes. 
• RFID does not require line of sight. The reader can communicate with 
the tag via radio waves. An individual can potentially be identified and 
charged the right fare by simply carrying the RFID smart-card in 
his/her pocket. 
• RFID equipment damage occurs much less frequently than is the case 
with magnetic strips or bar codes present on CharlieTickets. 
• The combination of all above mentioned advantages will result in 
improved convenience and boost public transportation ridership. 
Source: RFID Introduction
Disadvantages of RFID 
• In the short run, costs of diffusion and implementation for an RFID 
smart card-based fare collection system can be rather high. 
• An RFID-based fare collection system has the potential of seriously 
invading people's privacy. Check out the Potential Misuses section of 
the site to obtain specific examples of this threat. 
• RFID technology ultimately involves software that allows each user to 
be identified by a central database. This infrastructure will certainly be 
under attack by hackers. 
• Poor read rate can occur if the reader and receiver are not properly 
aligned. 
• In cases when multiple tags and readers are at work simultaneously, 
double charges may occur. 
Source: RFID Introduction
End of presentation 
© Pearson College 2013

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Lecture 6 industry studies student

  • 1. Industry Studies: Consumer Goods Industry Topic: Sustainable Consumption and Growth Models Topic Number:6
  • 2. Overview 2 It has largely been acknowledged that the world is consuming its resources at a much faster pace than is sustainable. It is vital organisations that contribute to this effect play their role in re-defining how products are made and consumed. In this lecture, we will look to understand what is taking place in this area within the CGI. We will initially look to understand why there is a need for greater social awareness and thereafter evaluate the sustainable growth strategies that are being deployed across the CGI. We will also understand how organisations in the CGI can create win-win models of consumption that will not only benefit them in terms of decreased costs but society at large as well.
  • 3. Learning Outcomes 3 • Identify and be able to communicate the key issues creating the need for sustainable growth • Describe and evaluate the various business models and understand how they create more sustainable growth for all stakeholders • Determine the future impact and sustainability of the CGI given current and future practises
  • 4. Importance of Sustainability Western civilization is a loaded gun pointed at the head of this planet. Terence McKenna Every time you spend money, you’re casting a vote for the kind of world you want. Anna Lappe
  • 5. Why is the 19th August a significant day? For the rest of 2014, we are “in the red” – effectively overdrawn on the balance sheet of nature’s goods and services that we require to survive. Source: WWF, 2014
  • 6. Traditional Business Theory: Act in Self-Interest for shareholders It is not from the benevolence of the butcher, the brewer or the baker, that we expect our dinner, but from their regard to their own self interest. We address ourselves, not to their humanity but to their self-love, and never talk to them of our own necessities but of their advantages. The sole purpose of a business is to make money for its shareholders… (Any business executives who pursued a goal other than making money were, unwitting puppets of the intellectual forces that have been undermining the basis of a free society these past decades.)
  • 7. As we have seen it doesn’t work due to… Moral Hazard Principle-Agent & Information Asymmetry Public Interest or Monopolistic Competition Good & Externalities
  • 8. Lets understand the alternative model for growth View video: https://www.youtube.com/watch?v=AbDOOVAtvfQ
  • 9. The Triple Bottom Line Economic Mission Natural Environment Social Welfare
  • 10. The Economic Model: Shareholder vs Stakeholder • Maximize the after-tax profits flowing over time to shareholders • Market products that consumers are willing to buy at a price they are willing to pay • Pressured by their industry rivals to produce these products while using as few scarce resources
  • 11. The Economic Model: Shareholder vs Stakeholder • Firms consider the interests of other stakeholders as well as shareholders • Primary stakeholders: those individuals directly affected by the practices of the organisation and have an economic stake in its performance • Secondary stakeholders: Groups that may be affected by corporate decisions but are not directly engaged with the firm
  • 12. Sustainability and the Natural Environment Environmental Protection
  • 13. Sustainability and the Natural Environment We will double our revenue and halve our environmental footprint by 2020. Paul Polman, CEO, Unilever Source: Unilever.com Corporate Responsibility
  • 14. Generate Social Welfare Create products that need social needs Supporting Culture Education Programs
  • 15. General Social Welfare: A Lifebuoy Example View video: https://www.youtube.com/watch?v=g4t77d7XBhc
  • 16. Managing Social Responsibilities Across Borders: Approaches to Social Responsibility Copyright © 2015 Pearson Education Chapter 5-16
  • 17. Approaches to Social Responsibility: Obstructionist Stance • Do as little as possible to address social or environmental problems • Meet minimum standards • If ethical or legal lines are crossed they avoid accepting responsibility
  • 18. Approaches to Social Responsibility: Defensive Stance • Do everything that is required but nothing more • Managers insist their job is to generate profit • Admit mistakes • Take corrective actions
  • 19. Approaches to Social Responsibility: Accommodative Stance • Meets and goes beyond legal and ethical stance • Voluntarily agree to participate in social programs
  • 20. Approaches to Social Responsibility: Proactive Stance • Highest degree of social responsibility • View themselves as citizens in a society • Proactively seek opportunities to contribute • Integral part of their strategy
  • 21. Managing Social Responsibilities Across Borders: Managing Compliance Formal Dimensions Legal Compliance Ethical Compliance Philanthropic Compliance
  • 22. Managing Social Responsibilities Across Borders: Evaluating CSR Efforts • Ensure efforts are producing desired benefits • Apply the concept of control to social responsibility • Evaluate response to instances of questionable legal or ethical conduct
  • 23. An evaluation by Unilever View video: https://www.youtube.com/watch?v=utSYAkQi5hY
  • 24. Difficulties of managing the new model cross borders • Actors in the policy formulation process – The State – The Market – Civil Society • Stereotypical behaviors in 3 regions of the world – The Anglo-Saxon Approach – The Asian Approach – The Continental European Approach
  • 25. Call for greater regulation • The Foreign Corrupt Practices Act • The Bribery Act • The Alien Tort Claims Act • The Anti-Bribery Convention of the Organization for Economic Cooperation and Development • The International Labor Organization
  • 26. Overview of RFID View video: https://www.youtube.com/watch?v=4Zj7txoDxbE
  • 27. Advantages of RFID • An RFID smart card-based fare collection system may reduce operation costs in the long run. • Public transportation authorities will be able to monitor ridership in real-time and will minimize delays by committing extra resources (buses or trains) to specific congested routes. • RFID does not require line of sight. The reader can communicate with the tag via radio waves. An individual can potentially be identified and charged the right fare by simply carrying the RFID smart-card in his/her pocket. • RFID equipment damage occurs much less frequently than is the case with magnetic strips or bar codes present on CharlieTickets. • The combination of all above mentioned advantages will result in improved convenience and boost public transportation ridership. Source: RFID Introduction
  • 28. Disadvantages of RFID • In the short run, costs of diffusion and implementation for an RFID smart card-based fare collection system can be rather high. • An RFID-based fare collection system has the potential of seriously invading people's privacy. Check out the Potential Misuses section of the site to obtain specific examples of this threat. • RFID technology ultimately involves software that allows each user to be identified by a central database. This infrastructure will certainly be under attack by hackers. • Poor read rate can occur if the reader and receiver are not properly aligned. • In cases when multiple tags and readers are at work simultaneously, double charges may occur. Source: RFID Introduction
  • 29. End of presentation © Pearson College 2013