• Explain thefunctions, roles, and
skills of a manager. (ABM_AOM11-
Ia-b-3)
LEARNING
OBJECTIVES:
3.
● Figurehead –is the head or chief of an organization or entity, a
person with authority.
● Liaison – is a person who helps organizations or groups to work
together and provide information to each other.
● Entrepreneur – is a person who is innovative, generates new
ideas, solves problems and a risk-taker.
● Resource allocator – is a person who allocates funds,
personnel and other resources in the organization who are in
great need.
4.
Guide
questions:
1. What doyou think is the
job of the one in the
picture?
2. Enumerate the things
that she do?
3. What does he need to
possess to be efficient in
her job?
ACTIVITY #1 – Picture Analysis (Function
of a Manager)
5.
A manager doesnot just sit in one corner
and let his employees perform the entire
task.
He does not just watch his employees fail
but rather help them out.
He puts on his many hats, at times a
consultant, negotiator, liaison officer, an
analyst and even an entrepreneur.
6.
Manager is describedas a person who
fulfills the fundamental managerial
functions such as planning,
organizing, manning, directing and
controlling (Business Encyclopedia,
1995).
7.
Managers occupy thehighest position in
the organization. They are responsible in
strategic planning and decision making.
Examples: CEO, President
They are managers of departments, division
heads and other functional departments.
They are responsible in the operation and
tactical planning, then pass them to the first-
line management for implementation.
This includes supervisors of production
divisions (that is, foremen and brigadiers)
responsible for the implementation of
decisions and who have direct control of
tasks realization’s process.
3 LEVELS OF MANAGEMENT
1. Interpersonal Roles.These are the roles which
the manager performs when dealing with others.
The specific roles under this category are:
a. Figurehead. When the manager carries out this role, he
serves as the organization's symbolic leader and, as a result,
he is required to perform a variety of legal or social duties.
10.
b. Leader. Thisrole makes the manager responsible for
keeping
subordinates empowered and activated.
c. Liaison. In performing the liaison role, the manager
makes contacts with individuals within and outside the
company in order to facilitate the performance of work in
his department.
11.
2. Informational Roles.Receiving and
sharing knowledge is a very critical part of
the manager's work. These functions are
essential to the tasks of decision-making.
The manager plays three different positions
where information is collected and
exchanged.
12.
a. Monitor. Whenmaking the right decisions
regarding the various aspects of an
organization, it is expected that the manager
will collect information that will be useful in
performing his job. This information is
shared as needed by other members of the
organization.
13.
b. Disseminator. Thereare some types of
information which the manager can find
useful to his subordinates. As a disseminator
of information, the manager aims to ensure
that specific incoming information is
properly exchanged with subordinates.
14.
c. Spokesperson. Thereare times when
outsiders seek organizational and
manager knowledge, as a
spokesperson accordingly. He also
works as an industry expert on
organizations.
15.
3. Decisional Roles.The key part of the
manager's role is to make decisions. As such,
the knowledge he uses must be used to take
decisions that solve problems.
16.
a. Entrepreneur. Themanager explores the
company and its atmosphere for
opportunities in fulfilling this role, and
initiates programs to bring about
meaningful change.
17.
b. Disturbance Handler.Organizations often
face major but unforeseen disruptions such
as striking workers who are unhappy with
the pay scheme. As a disturbance controller,
it is assumed that the manager will respond
to these unexpected stresses by formulating
plans and evaluating such disturbances.
18.
c. Resource Allocator.The manager is
responsible for allocating organizational
resources to individual workers or groups of
all sorts, such as staff, finances, equipment
or buildings and facilities.
19.
d. Negotiator. Representingagency during
trade-union contracts, trading, acquisitions,
and budget negotiations.